f8119cfb-cd51-422a-b8ae-9c0adf4dde3b

Andrew Smith


287 Custer Street, Hopewell, PA 00000

(000) 000-0000

Professional Summary

Analytical accomplished professional with over 2 years of experience in multifaceted roles requiring project management, business development, and solutions architecture.  Skilled in the areas of enterprise data warehousing, and data analytics. Motivated and eager to advance my career with a growth-oriented, technically-advanced organization .  
 Looking forward for an opportunity to associate my performance and analytical leadership skills in an organization where my skills would prove to be of equal importance and value to both the organization as well as the management 

Employment history

Associate Business Analyst, Hettinger Inc. Schaeferfurt, Minnesota
Feb. 2020 – Present
 Working as an Associate Business Analyst focused on the analytics team and the deliverables of the project primarily dealing with brainstorming , implementation and maintenance of the vendor and client based dashboards 
  • Gather and organize information on problems or procedures.
  • Analyze data gathered and develop solutions or alternative methods of proceeding.
  • Plan study of work problems and procedures, such as organizational change, communications, information flow, integrated production methods, inventory control, or cost analysis.

Business Development Associate, Marquardt Inc. Port Delisaside, Florida
May. 2019 – Jun. 2019
 
  • In charge for the cold calling departments 
  • In charge for the presentation and the after sales department of Byjus K 10 product tablet 
  • In charge for the CRM and as well as the vendor negotiations during the tenurity 

CATALOG SPECIALIST, Hyatt, Considine and Willms. North Daniel, Washington
Sep. 2018 – Dec. 2018
·       In charge for major detail page optimization of the Amazon US Detail Page 
·       In charge for the macro optimization in case of day to day work allocation for the optimization team 
·       Project Head for the revenue calculation for the financial year 2018-2019 
·       Worked as an excel specialist in multiple low value utilization projects and also as a work allocation specialist for a period of 1 year to the international expansion team and US retail product management team 
·       Awarded “ First Among Equals “ , “ Customer Delight “ and “ Team Leadership “awards during the tenurity 
·       Reduced the repeated concession returns for the US Automotive Team by developing an excel macro for finding the false orders in the cycle as well as engine parts 

Education

Northern Blanda, Cameronchester, New Jersey
PG Dip in Data Science and Machine Learning, Engineering, Jun. 2019

Wiza Academy, North Abdulfurt, Connecticut
B.E – CIvil Engg, Engineering, Dec. 2017

Skills

Analytics and Machine Learning

TOEFL English Language Profilerency

Tableau and SAP

Deep Learning

Google Analytics

VBA

SQL

associate business analyst

  • Analyze data (using Machine Learning in Python) gathered and develop solutions or alternative methods of proceeding.
  • Developed solutions for moderately complex business problems by conduction business case analysis, cost/benefit analysis, and feasibility studies. Prepared clear concise, reports/presentations outlining findings, and recommendations.  Participating in the information system planning processes as it relates to the development and implementation or product and or service enhancements. 
  • Provide technical support to other business areas.
  • Provided training to client’s sales managers and directors on software usage and reports data interpretation.

associate business analyst

  • Responsible for supporting the sales team in the US while providing market intelligence insights into various target markets, potential clients, industry issues and trends, competitive analysis, etc.
  • Managed Pre- Sales Activities and provided qualified leads to the sales team.
  • Market research and identifying target groups through the public domain from primary and secondary sources, including databases like Bloomberg Linkedin Sales navigator, etc.
  • Maximized advertising efforts by developing content for corporate communications and social media posts.
  • Increased credibility and client awareness by developing technical/non-technical marketing collateral and presentations.

senior associate business analyst

  • Led project teams, internal and external, to achieve project definedmilestones and deliverables.
  • Conducted stakeholder Joint Application Design (JAD) interviews and facilitated meetings with project teams.
  • Translated business user concepts and ideas into comprehensive businessrequirements and design documents.
  • Selected to present to and train multiple groups on technical applications
  • Responsible for leading testing efforts, ensuring that issues are identified, tracked, reported on, and resolved in a timely manner
  • Mentored Project Manager to switch in to Business Analyst role and a trainee Business Analyst to onboard responsibilities.
  • Acted as consultant during Pre-sales client meetings for many valuable customers like P.N. Gadgil, Oriental Rubbers, AAM India, NAM, etc

associate business analyst

  • Incentive Compensation – Designed and implemented Sales Incentive Compensation processes to capture and analyze client’s sales team data to calculate the payroll reports of entire sales force (10000+ employees) on monthly and quarterly basis.
  • Worked in Agile project environment where maintained, changed and update the Synygy API platform as per changing customer needs.
  • Created high level diagrams and process flows to configure data processes in Synygy CRM software to capture external data from client to build alignment and calculation process.
  • Quota Setting (Goal Setting) – Setting up Goals or Sales quotas for sales team to set the bar in terms of performance expectations for salespersons.
  • Created dashboards/reports of Sales Orders across global Regions/P&Ls and providing key insights for various performance parameters to sales leadership, hence enabling sales force effectiveness.
  • Re-engineer process flows – Suggested, planned and re-designed processes to increase speed and efficiency of the system.
  • Established, owned and drove UAT testing activities including UAT planning, test case specification, test execution, defect management and test status reporting activities.

associate business analyst

  • Analyzing and giving the best solution for the problems faced by the system.
  • Learning about the domain and working hands on.
  •  Verifying the fixes happening in the system
  • Knowledge about the motor Insurance,Property and other kinds of Insurance business in India,UAE.USA.
  • Basic Database development activities.Query Handling
  • Automation Testing- Selenium beginner.

associate business analyst

  • Actively manage application defects from inception through resolution, working with business SMEs, application designers, developers and testers to effectively prioritize and drive to resolution.
  • Working closely with business users to define requirements, prioritize issues, and address production support issues.
  • Gathered user and business requirements through interviews, surveys, prototyping, and modified requirements in MS Word.
  • Acting as liaison between the users and the IT development team to determine and deliver the most effective solution for development and implementation including preparing detailed business requirements documents.
  • Planned and defined system requirements to Use Case, Use Case Scenario and Use Case Narrative using the UML Methodologies. 
  • Created Test plans and gathered data for Manual Testing for users to use during User Acceptance Testing (UAT).
  • Participated in defect management meetings by providing information required to triage and resolve issues encountered during testing.

associate business analyst

  • Establish and maintain relationships with business clients or provide assistance with the finance or cost related problems encountered by the company.
  • Implement various configurations in SAP related to finance, accounting, controlling and costing as per client requirements.
  • Handling effective flow of standard cost of raw materials or finished goods from or to SAP from other interfaces.
  • Effective interactions with business analysts, accountants, plant controllers for the smooth flow of goods purchased for the company or goods sold from the company.
  • Handling tax related issues faced by the company with effective implementations as per client requirements.
  • Handling general ledger accounts within the company to sort and assist the clients with implementing appropriate configurations as per client demands, also managing proper account assignments.
  • Expertise in various vendor or customer related invoice issues either on accounts or accounts receivable side.

associate business analyst

  • Responsible for traffic analysis and traffic shaping for Men’s Clothing. Oversee constant tracking of traffic through various channels – (Search, Merchandising and Recommendation) across the 3 channels (Desktop,App and Mobile Site) and liaise with Central Team to ensure proper allocations are being done.
  • Worked Closely in developing Selection Design Score and responsible for keeping track of the same for Men’s Clothing category which ensures price,brand and selection parity with competition and negates seasonality 
  • Twilio – Rest API for sending Text messages, Making phone calls and managing accounts etc,.
  • Ontraport – Business automation platform

associate business analyst

  • Delivered multiple Proof of Concepts to the clients by collaborating with the CEO and CTO in creating reports on the analytics tool.
  • Conduct requirements gathering sessions to prepare BRD and identify key performance indexes to be implemented into the system.
  • Led a team of three, establish work schedules and assign work to staff members.
  • Present the project analytics reports to the senior executives of the revenue management team.

associate business analyst

  • Design, evaluate and recommend changes of reports.
  • Plan study of work problems and procedures, such as organizational change, communications etc.
  • Tracking the product usage to suggest area of improvements to the Product Managers.
  • Prescriptive analysis on accounts for the executives to plan their actions for each quarter.

associate business analyst

  • Worked in integrating the various data analytics insight providers and other gateways to the products. Verisk –  data analytics and risk assessment firm.
  • Transunion – an American consumer credit reporting agency
  • Pitney Bowes – Location Intelligence API
  • Authorize.net – Payment Gateway

associate business analyst

  • Designed Early Talent Intern On/Off-boarding portal for GE Transportation (US) generating 100% First timeyield&cycletimeof2daysleadingtoanincreasedproductivitywithcostbenefitanalysisof$700k-$1M
  • Designed customized portal & workflow process for GE Power (Europe & US) capturing service delivery & customer experience in 28 languages with target audience of 20,000 channelpartners.
  • Designed&ConfiguredBanksystemaccess,accountopening&transactionrequestsystemsonGEERPfor
  • Synchrony Financial (former GE Capital retail) as part of IPO compliance regulations
  • Simplified 60 processes after doing Pareto analysis on 460 processes across GE transportation based on high usage cumulative %, cycle times, median, step level details under CIO sponsoredproject.

associate business analyst

  • Conducted end user training on various topics to understand them the SAP environment.
  • Enhancing functional specifications for related issue fix for the system.
  • Working on Problem Management to reduce the count of repetitive issues and providing permanent fix for the issues.
  • Co-ordinating with the internal Development and Quality assurance team to ensure the planned deliverable is being released on time through daily Status call. 

associate business analyst

  • I have around Two years of professional experience in Business Analysis with a wide experience rich in online and offline consulting and building innovative solutions.
  • Worked in Customer Facing Roles where my task was to build long term relationship with valued customer and increase the business in different field. 
  • Using a customer-focused design approach while understanding and meeting technical requirements and business goals, as a Business Analyst, I determine and own the content structure, user/process flows and validate developed project with functional requirement and make sure that all the requirements are delivered on time.
  • Primary focus has been to understand business needs and provides innovative solutions that are simple, measurable, and achievable that can be implemented within time.
  • Have worked extensively on Mobile App with primary focus on covering all the requirements, User Experience, and validate Mobile App on different domains and devices.
  • Good in gathering Requirements from client, transferring the Requirements to development team and QA team.

associate business analyst

  • Analyzed the Requirement Document and prepared Query Log. 
  • Updated the Trace-ability Matrix and Interacted with US Counterparts.
  • Designed and Executed Manual Test Cases.
  • Performed Integration, System, Re-Testing and Regression Testing of Sempra Energies System.
  • Defect Tracking and Defect Logging in Quality Center. 
  • Data base verification via SQL Queries
  • Performed mobile testing of various modules of benefits administration project within Sempra energies Project.

associate business analyst

  • following the Client communication through Jira and Redmine Project Management Tolls.
  •  Monitoring Execution
  •  Maintaining RTM(Requirement Traceability Matrix) in order to keep the track of Project and defects encountered.
  • Interaction with client in order to discuss and track the progress of ongoing projects.

associate business analyst

  • Worked with the stakeholders in demonstrating the implementation of product within a short span of time 
  • Gathering, Analysing, Managing Requirement of Jewellery Insurance, Truckers Insurance products, General and Professional liability Insurance products. 
  • Facilitated and participated in regular calls with Compliance and business analyst’s form with Customers end, to brainstorm and define the product. 
  • Participated in the Release Planning Meeting. 
  • Attending scrum call with customer side Co-development team.  
  • Defining Unit test criteria and acceptance test cases for the requirements provided. 
  • Performed Acceptance testing for the Product. Supported Business users for all issues during integration and post installation.  

associate business analyst

  • Worked closely with the business and project team members to evaluate business needs, defining and prioritizing requirements and agreeing process flows and analytical capabilities that align wherever possible with leading practice business processes.
  • Handling Priority 2, 3 and 4 incidents.
  • Performing root cause analysis and fixing the issue.
  • Performing change management process for applying changes to production system
  • Providing solutions for Master data related issues, process order confirmation, batch management issues.
  • Developing and executing test scripts.
  • Prepared end user training documents as a proactive measures to reduce manual errors in SAP system

associate business analyst

  • Work with stakeholders  to understand business requirements to provide and drive business solutions.
  • Analyze data from databases such as SQL  to drive optimization and improvement of product development, marketing techniques and business strategies. 
  • Test model accuracy
  • Find insights in the data and explain them with Python or Business Intelligence tools.

associate business analyst

  • Perform manual testing of the solution before delivery 
  • Maintaining bugsheet and sharing with development to deliver better quality of the solution.
  • ­ Took care of documentation of the entire report making process to help further maintenance and upgrades of the reports.
  • ­ Handled performance issues of the reports and maintained the automation of the reports for data integrity.

associate business analyst

  • Analyzing the customer needs and finding the solutions to address them.
  • Creating the requirements in the form of user stories with appropriate acceptance criteria.
  • Working with the product owner and the stakeholders to understand the scope, suggest improvements to the requirements, etc.
  • Preparing documents design designlgn flow like UI etc., as and when required

associate business analyst

  • Conduent Pvt Ltd (Earlier known as Xerox), NoidaTenure: January 2016–PresentDomain- Health and WelfareProduct: Dana Health & Welfare SectionClient- http://www.dana.com/Role-
  • Associate Business Analyst with exposure of working in different teams such as Web, QA and Design while serving Business requirements.
  • Responsible for conducting end to end Project Analysis(Functional Requirement Analysis, Tech Spec analysis, Impact Study, GAP analysis, Regression Analysis) during each phase ofdeployment.
  • Requirement gathering and analysis in order to conduct the impact study referring BRD.
  •  Requirement documentation using JIRA keeping note of the functional gaps between the existing system and requested changes
  • Co-ordinating with Coding and QA team to ensure that system updates are working fine and there are no defects.
  • Analyzing and routing defects to respective teams during Unit and Regression Testing

associate business analyst

  • ­ Developed call back volume reports that provides inputs on effectiveness of after sales service of PPS products.
  • ­ Developed SOM (Service Order Management) reports that provides insights on Inventory, transaction fulfilment and service management of PPS Business Unit.
  • ­ Worked with different stakeholders across the GEOs to gather and analyze requirements.
  • ­ Used Tableau as a primary tool to create and automate the reports.
  • ­ Used SQL to transform the data into Tableau required format by applying aggregations thereby decreasing lag time of data load.
  • ­ Given Tableau training to internal and other analytics teams.
  • ­ Prepared ad-hoc reports and insights on post service sales specific data.

associate business analyst

  • Gathering functional requirements, understanding business reasons and collecting all needed details for the implementation of the requirements.
  • Govern deliberations on feasibility and efforts required for each requirement with technical leads.
  • Provide design approach to developers as reference for the implementation of the requirement.
  • Conduct Kick-offs for better understanding of the requirement and to resolve any query/doubts of the technical team.
  • Prepare Test Strategy Document providing high-level scenarios to Quality Analyst for clarity on their Functional Test Cases.
  • Provide demonstrations to the client on requirements implemented and gather feedback and work on to improvise if need be. 

associate business analyst

  • Collaborating with clients for gathering requirements 
  • Design and configuration of incentive compensation plans for clients using Optymyze cloud platform 
  • Managing sales operations and analyzing data to provide insights on sales performance 
  • Mentoring new hires to develop their understanding of reporting applications under Optymyze cloud platform

associate business analyst

  • Key responsibility involves client servicing at the upmost level 
  • Managed Investor Relations for various listed companies in the field of Infrastructures (Roads), Ferro Alloys, Real Estate and Logistics space
  • Managed and Assisted Investor Relations of Maithan Alloys Ltd., Nila Infrastructures Ltd., PNC InfraTech Ltd., Aegis Logistics Ltd., Indian Tonners and Cords Cables Ltd. and Hikal Ltd.
  • The areas of focus being to interface on behalf of clients helping liberate management time, creating structured communication methodologies for my clients resulting in coherence and consistency & positioning the Company distinctively in the minds of the investor and analyst’s community 
  • Active member of Business Development Team, played a key role in acquiring clients like Himadri Chemicals Ltd., Kamdhenu Ltd., SIS Ltd., Balasore Alloys Ltd., Max Ventures and Industries Ltd., Indian Tonners and Cords Cables Ltd. 
  • Regularly analyze Financial Models, Company Forecasts, Analyst estimates, Preview Notes etc for each client, their peers and share the same with the Client via a Summary Report 
  • Regularly Prepare and Assist Client Companies in Investor Presentations, Press Release, Information Memorandum, Management Discussion Analysis, Shareholding Analysis, etc.

associate business analyst

  • Responsible for gathering business requirements from product owner/business stakeholders and preparing business requirement document, business process models and artifacts (epics with validation statements and user stories in gherkin)
  •  Work closely with product owner and scrum team in sprint meeting for product backlog selection and release plans documentation
  • Work with product owner for agile board management on Trello and track project velocity on daily basis
  • Communicate process changes, enhancements, and modifications to the development and QA teams
  •  Responsible for manual testing, test cases creation and UAT after every build
  • Participate in the product planning, designing, reviewing and daily status meetings to deliver product releases on time