assistant vice president, mid-atlantic region
- Responsible for the 11-State Mid-Atlantic Region claims operation.
- Profit center environment accountable for the end-to-end performance of region.
- Attract, recruit and retain a team of 1,000+ employees.
- Deliver world class service on over one million interactions per year.
- Represent the company in the local community on a regular basis to enhance the employer brand.
assistant vice president, branch manager
- Cultivate staff members so that they may reach their full potential within the organization.
- Ensure operational and sales goals are met per the standards of the organization.
- Drive Business integrations and Global migrations to reduce operational cost.
- Drive Performance excellence, process improvements and Variability reduction enabling SLA Management, productivity benchmarking and Operational effectiveness.
assistant vice president
- Networked with experienced entrepreneurs, industry experts, VCs and Angel Investors to become NES Community Partners.
- Lead a community of student entrepreneurs to develop several events to foster the student entrepreneurship community.
- Assisted Vice President in operations and developing a coherent flow to division meetings and member organisation.
- Drive IT projects through Automation, Robotics to create efficiency and eliminate waste/redundancies.
assistant vice president/associate
- Leadership development and Organic business growth.
- Lead regulatory driven late stage collections, decedent and legal(Attorney, Tax) processes for Retail and Credit card business.
- Deliver Financials, KRI’s and service deliverables basis business charter.
- Drive operational expense, operational effectiveness, efficiency and loss mitigation initiatives.
- Deliver and Lead Strategic direction across loss forecasting, budgeting and net promoter score
- Evaluate financial reporting systems, accounting or collection procedures and make recommendations for changes to procedures, operating systems, budgets, or other financial control functions.
- Lead Capacity, Occupancy optimization, Integration & Financial planning projects.
assistant vice president
- Accountable for sales operations for various products, viz. Caustic Soda, Bleaching Powder, Chlorine, Hydrogen Gas HCL,, Poly Aluminium Chloride, and Tri Chloro Benzene
- Handled a customer base consisting of NTPCs, Hindalco Industries, Godrej Soaps Limited, Narmada Gelatin and NCL.
- Responsible for directing, planning, and implementing policies, objectives, and activities of the business to ensure continuing operations, to maximize returns on investments, and to increase productivity
- Resolve problems concerning transportation, logistics systems, imports, exports, and customer issues.
assistant vice president, corporate services
- Responsible for budget control, management performance evaluations, hiring, management training and performance issues related to Payment and Billing Services, Document Management Center, Mail & Scanning Center, Purchasing andTraveling, and Print & Distribution.
- Mentored and developed management team for leadership growth and structure.
- Monitored workloads in all business area’s to align with labor and maintains production statistics.
- Ensured that time standards were being met via AWD BI reporting.
- Served as Project manager/sponsor of various projects for continuous improvements.
- Acted as a liaison with business partners in resolving Payment and Billing Services, DMC, Mail & Scanning Center, Purchasing and P&D complaints/issues /problems through daily phone/email/personal contact.
- Implemented new credit card expense
assistant vice president, finance
- Solving customer queries and taking care of growth of the business in the region
- Expand the client base and thereby increase the AUM Book and the offerings of other wealth advisory products such as Mutual Funds, PMS, Bonds, AIF, Life Insurance
- Meetings with DSA going for joint call with them to promote cross sell, providing training to DSA, helping DSA to promote different cross sell product.
- To maintain Team profitability and to maintain compliance and risk management.
assistant vice president
- Manage teams, managing their workload and prioritizing as required to deliver efficient services.
- Produce high quality reports surrounding the security functions, KPI’s & KRIs for senior management.
- Review violations of Information security procedures and discuss procedures with violators to ensure violations are not repeated.
- Monitor use of data files and regulate access to safeguard information.
assistant vice president
- In charge of business planning and goal setting
- Manages cluster activities
- Supervises branch managers
- Achieve foals in fund sourcing and loan generation
- Liaise with government agencies and multinational companies
assistant vice president
- Responsible for sales and structuring of all treasury products across NCR and North India for SME clients.
- Advising clients on their hedging needs for various underlying exposures of the clients.
- Ensuring pre and post deal treasury documentation in compliance with regulations.
- Conducting training sessions on Forex and derivative products for internal stakeholders and clients.
- Taking initiatives to set up new products and processes as required by clients.
- Review business trends to advise customers regarding expected forex fluctuations.
assistant vice president
- Established entire customer facing processes to reduce turn around time for customer service and other requirements with cross departmental involvement.
- Streamlined the end to end customer process (onboarding to exit).
- Present business insights on an on-going basis to the management operational improvement areas and enforce implementation across sales.
- Provide analytical and execution support to the organization’s growth initiatives
- Plan, coordinate and oversee implementation of multiple database as per business requirement.
assistant vice president
- Key Account Management for Super Cluster Portfolio of approx 25 clients with a business volume of more than INR 250 crores
- New client acquisition basis financial ratios and analysis, analysis of Business Model, CMA data to ascertain project viability
- Responsible for financial appraisal of clients for fund/non fund based limits along with regular due diligence for clients with a turnover of more than INR 50 crores
- Manage accounts by advising them on various products available with us, basis their risk appetite and need analysis.
assistant vice president
- Carry out all centralized processing activities within SLAs and required quality levels together with higher compliance to guidelines – Account opening, maintenance and archiving, – Alternate channels customer profile creations – Outward cheque returns – Dormant account closures – Junior accounts maturities – Centralized facility set-ups, Salary uploads and customer data processing – With Holding Tax payment to IRD
- Monitoring the credit cards, debit cards issuance and maintenance. Other payments to utility parties and commission collection – GL entries posting – Centralized Leasing & Pawning receipt entering and reconciliation
- Providing customer information to regulators, courts and issuance of balance confirmations on customer requests
- Manage and develop human resources in an efficient and effective manner in order to achieve productivity.
- Handle projects and system implementations / improvements and implementation of new products and services
assistant vice president/help desk manager
- Oversee the daily performance of GSS Team on multiple Accounting Applications
- Incident Management
- Provide Support to Business Units
- Collaborate with the Business and IT to ensure Customer satisfaction
- Implement departmental policies, procedures, and service standards in conjunction with management.
assistant vice president
- Structure and analyze revenue bonds, general obligation bonds, variable rate demand obligations and certificates of participation that achieve funding for important capital improvement projects
- Analyze public debt and research current market conditions to determine potential refunding transactions that achieve cash flow savings for municipal clients
- Review Audits and Budgets to analyze the financial position of public utility clients
- Prepare and organize credit presentations to rating agencies and analyze financial strategies for clientele
- Prepare and deliver public speeches to governing bodies
- Create and implement financial modeling and long range financial planning
- Review and prepare cash reserve and debt management policies and their impact to the operations and management of public agencies
assistant vice president, regional head karnataka
- To recruit candidates and Ensure regrettable attrition is under control.
- To increase revenue in assigned region and increase sales volume across the products.
- New client acquisition and AUM growth in Existing accounts
- Building, managing, training and developing a team
- Daily meeting with Relationship managers and Advisors, having sales drive discussion, performance tracking,
- Product drive, Trading Activities & ensuring that client servicing is at the expected quality
- Creating product mix to meet investor’s requirements.
assistant vice president, payment & document services
- Responsible for budget control, management performance evaluations, hiring, management training and performance issues related to Corporate Records, Payment and Billing Services, Document Management Center and Mail & Scanning Center.
- Project manager/sponsor of various projects for continuous improvements. Created E-Bill, E-Pay, IVR and Web Payment functionality through 3rd party vendor partnerships.
- Handled a team of five in Accounting Control for Core Rates, Global Equity Derivatives and Global Liquidity Management businesses covering OTC Derivatives for Frankfurt region involving :
- BAU responsibilities
assistant vice president, business strategy
- Reduced Revenue Leakage by establishing a robust Customer Lifecycle Tracking Process (Improved bottom line by 10%).
- Established a centralized process for cataloging customers and streamline deliverables to reduce turn around time (Acheived: 20%) and improve Revenue Collection cycle (Acheived: 30% – 40%)
- Created a blueprint to set up Customer-wise One-button Information Retrieval System and spearheaded its implementation across departments.
- Plan, coordinate and implementation of multiple database & metrices leading to improved business planning
assistant vice president
- Manage the administration of the college in all areas of systems setup, monitoring, purchasing and Human Resource.
- Plan, manage and lead marketing, Public Relations and Student Recruitment Activities towards the profitability of the College.
- Plan and execute all aspects with regards to Student Admissions/ induction events, Student Services and Student Records Management.
- Chair and/ or present information at the Extenuating Board & relevant Assessment Boards.
- Liaise with government, corporate and institutional partners on all matters relating to the business development of the College.
- Plan and manage all aspects of the College’s growth and recognition (including upgrade to University College, institutional certification/accreditation and validation).
assistant vice president
- Responsible for sales of financial services products and overall management of retail bank branches.
- Responsible for profit/loss, strategic planning, deposit growth, sales of mutual funds, loan generation, and operational efficiency.
- Trained and coached sales and customer service staff.
- Received numerous awards for exceeding product sales goals and for exceeding mutual fund sales targets