assistant store manager Archives

Review invoices and receive product from vendors.
Control of expenses as per planned Budget.
Taken care of customer requirement and satisfaction.
Financial reports and cashiering.

Managed target vs achievement of the Store.
Vendor management.
BTL Marketing Management.
Planning of new season Launch.
Handling staff training and Development.
Visual Merchandising of the Store.
Checking of Attendance,absenteeism and discipline.

Ran both high and low volume stores, 2.5 million annually and 800 thousand annually whenever the Store Manager was off work.
Responsible for the coaching and talent development of both large groups and small groups. Up to 16 employees underneath myself and, as few as 2.
Processing both incoming and outgoing shipment
Responsible for the initial interview phase before introducing hi potential candidates to the store manager.

Manage shifts, checking products, maintaining records, manage dispatch, checking delivery timing.
Morning audits, marketing
Responsible for proper opening and closing procedures.
Supervise the sales staff and sales floor in the absence of store manager.

assistant manager at a small grocery store
customer service experience
ran cash register
stocked shelves and coolers

Assist the Store Manager with the day to day operations of the retail store.
Implements policies to improve customer service, drive store sales
Maintains store appearance and product presentation to company standards.
Provides support to sales associates during peak periods or when scheduling conflicts arise.
Plans and prepares work schedules and assigns employees to specific duties.
Prepares daily, monthly and yearly sales report.
Assist in maintaining optimal merchandise levels. Ensures that inventory is handled stored and processed to minimize loss or damage.

Applies knowledge of Retail KPIs to make commercial decisions that drive achievement of established sales target.
Assists in recruiting, hiring, training, and coaching to develop top performing employees.
Assess performance and provide on-going feedback for the store and staff.
Suggests specific product purchases to meet customers needs.
Assist in floor sets, visual merchandising, displays and layout of store merchandise.

Direct sales floor activities ensuring excellence in customer service and resolving store level problems.
Establish sales goals manage budgets devise sales forecasts consistently maximizing sales and profits.
Oversee personnel management interviewing hiring training mentoring/coaching and evaluating.
Establish work schedules and assign work to sales team.

VISUAL MERCHANDISING SPECIALIST.Contributing in making the store an inviting, alluring and exiting shopping destination.
WAREHOUSE RESPONSIBLE.Receiving, checking, reporting and getting the stock ready to be on the sales floor as fast as possible in order to maintain a full and abundant store.
DRIVING THE SALES.By following the KPIs of the store and making a weekly and monthly sales plan for the team to follow. Continuous training and development of the associates regarding product knowledge and sale behaviours.
ASSISTING THE STORE MANAGER.Having an all around knowledge of the stores procedures being able to lead the store in case of Managers absence

Complete truck orders for food and paper product supply.
Ordering change orders and cash handling.
Recruiting new employees while being responsible for training and development.
Hire and train sales staff.

Entered customer demographic and preference data on computer database.
Monthy Inventory and stocking of products
Suggest sales training and productivity techniques and work with the Store Manager to implement these to the staff
Recruited, hired, and retained a quality core team of staff

Responsible for making sure that all store policies, procedures, and controls are followed
Prepare and/or execute correspondence and reports for the Store Manager and Regional Business Manager
Ensure that store personnel provides exceptional customer service. This includes answering questions and assisting with product selection, purchases, and returns, as well as handling any disputes.
Supervise the activities of workers engaged in receiving stock, stock distribution within the store, tactical and catalogue set up
Coordinate and oversee the planning, organizing, and delegating of work among staff
Creation of staff roster according to availability and wage budgets.
Tracking inventory accurately and working closely with loss prevention regarding invoice disputes

Achieving number one in exceeding sales targets on numerous occasions (too many to count!)
Winner of Optus ‘Yes’ Champions
Attending manager’s meetings for new promotions, sales strategies, management strategies and new product releases
Maximizing the sales and reaching sales targets
Account keeping and stock inventory management

Maintaining cleanliness throughout sales floor, backroom, and shelves.
Managing a team while increasing production goals.
Lowering shrink by preventing theft, checking dates of all product, and doing price changes for close dated products.
Building displays to increase sales on products being advertised.
Foreseeing paperwork to ensure cash handling was done and counted correctly.
Resolving any customer complaints, while maintaining excellent customer service.
Working with vendors to keep items stocked.

Interview, select, and train team personnel.
Instruct customers in the alteration of products. safety and security programs and activities.
Supervise employees to ensure quality standards, deadlines, and proper procedures.
Assist customers by telephone or in person to provide information about products or services,

MEMASUKKAN DATA PRODUK YANG KELUAR DAN MASUK
MEMBUAT STOCK TAKE PADA SETIAP BULAN
MEMBUAT PEMANTAUAN KESELAMATAN MENERUSI KAMERA LITAR TERTUTUP (CCTV)
MEMBUAT JUALAN SEPERTI BIASA PADA MASA TERTENTU

Assist store manager with daily, weekly, and monthly tasks
Oversee employees
Procure parts
Perform employee scheduling

Manage the hiring, training and scheduling for 20 employees that work in a fast paced environment.
Effectively implemented a new plan which resulted in increase overall sales growth by 15% over a one year period by review reviewing financial metrics monthly and identify areas for improvement specific to waste management and maximize sales.
Identified a new system to increase food profits by 20% by efficiently pulling pastries which resulted in lowering overall waste in the store.
Count money in the store safe and various registers. Make bank deposits and cash orders for change.

Coached the team on effective up-selling and cross-selling methods.
Supervised associates by providing direction and instruction for stocking shelves, rotating stock and receiving deliveries.
Performed mandatory audits to ensure compliance in all areas were met.
Recognized problem areas and effectively reduced errors to increase profit margins.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.

Plan, develop, or implement shop safety and security programs and activities.
Interview, select, and train team and supervisors.
Confer with department heads to coordinate store activities, such as production, sales, records control.
Respond to customers questions and complaints regarding product or shopping experience.
Develop and document standard and emergency operating procedures for receiving, handling, storing,
Resolve customer complaints or answer customers’ questions regarding policies and procedures, products or materials.
Responsible for assisting with the day-to-day operations of the store.

Analyzing sales reports
Designing or supervising the design of store displays
Establishing theft prevention protocols
Maintaining safety standards
Maximize sales
Point of Sales (POS) systems

Performed investigations on market flows to identify seasonal trends and forecast consumer needs.
Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Assisted team members with delivering friendly, knowledgeable service to every customer by applying proactive monitoring and corrective action strategies.
Coached team on effective upselling and cross-selling methods.
Assisted Store Manager in meeting standards for customer service and quality.

Delivering and maintaining exceptional customer service in store
Achieving budgeted sales and wage targets
Providing feedback to your team to encourage and support them in all areas
Manage cash counting, reporting and banking
Report on wages
Supporting the training of your team in customer service, product knowledge and operational responsibilities
Maintaining store presentation standards and brand awareness

Guide the team to achieve KPI budget.
Maintain SHRINK
Coach/ train emloyees to grow within their position
Provide customer service and implementing Frontier is being used with all employees.

Be an expert in our product to better educate other employees to help them succeed as well as be able to provide the best option for customers
Develop customer relations and repeat business, realize reputation is just as, if not more, important than selling itself
Maintain records pertaining to inventory, personnel, orders or supplies
Assist store manager to complete weekly sales reports.

Maintaining the proper pricing needed for products
Train others to obtain knowledge of products and how to display items.
Prepare and maintain payroll budgets.
Interview and hiring new employees.
Respond to customers’ questions and concerns regarding product availability .
Make schedule
Cash handling and reports

In Store Manger’s absence, was able to successfully run the store’s operations single-handedly and generate $3 million dollars in sales.
Resolve customer complaints or answer customers’ questions regarding problems or product questions.
Previously responsible for completing weekly inventory, completing truck orders, ensuring any smallwares, office supplies, and paper products are ordered and kept in stock.
Previously responsible for the ongoing completion of new product training for staff.

Assisting the retail store manager in planning and implementing strategies to attract customers
Coordinating retail store operations
Supervising and motivating staff to perform their best
Communicating with clients and evaluating their needs
Analyzing consumer behavior and adjusting product positioning
Coaching and supporting new and existing sales associates
Monitoring and maintaining store inventory

Responsible for all employee recognition programs. Ex: Birthday recognition, Treasure chest program, Superstar recognition board
Responsible for ensuring petty cash receipts are documented and sent into the office during the appropriate timeframe.
Responsible for updating the promotions calendar, motivational quote board, and POP for new products.
Responsible for decorating the store and lobby in accordance to holidays and seasons.

Responsible for overseeing the daily running of shifts within the restaurant.
Responsible for making sure procedures are followed per company standards.
Responsible for managing any number of employees usually ranging from 6-14 at any given time to meet the goals set forth by the franchise and owners.
Responsible for controlling cash during a shift. Ex: Counting and controlling safe counts, Counting drawers at the beginning and ending of each shift, making deposits, completing bank change orders, completing all paperwork directly related to these tasks.
Responsible for the review of job applicants, setting up interviews, completing interviews, sending out and ensuring the completion of hiring paperwork, ensuring employees get off to a good start and complete all necessary training materials.
Responsible for completing weekly schedules.
Responsible for ensuring schedules meet sales and labor projections to ensure adequate staffing for each day part, as well as the correct staff is scheduled.