assistant store manager Archives

Ensure regulatory procedures and company polices are complied with.
Grand opened new store in 2016 and was Store of the Year for 2017 in the region.
Manage the profitability of the fresh departments by managing markdowns, throwaways, and controllable expenses.
Maintain freshness, instock, seasonality, and overall presentation of the departments.

Promoted from cashier to Customer Service Manager within a year.
Promoted from Customer Service Manager to Department Manager in 2007.
Promoted from Department Manager to Zone Manager in 2009.
Promoted from Zone Manager to Assistant Store Manager in 2010.
Assigned associates to specific duties to best meet needs of the store.
Contribute to the goals and sales target of the store.
Managed daily operations of consumables, grocery, frontend, layaway, backroom inventory flow processes and overnight.

Assist customers in choosing products based on wants and needs.
Manage core staff during selling hours.
Merchandise and flex to fit business needs.
Ensure company standards.
Complete schedules based on business needs.
Interview and hire new associates.

Confidently engaged fifty+ patrons daily while managing store operations and overseeing staff productivity
Maintained a strong sales pipeline by keeping clients appraised of promos, always following up and fostering new sales opportunities
Reading and Writing E-Mails and Daily Memos.
Held accountable for credit card captures at company standards

Creating and Managing sales associate schedules.
Opening the store ( Assuring the Store is properly ready for the day of sale. Checking in with the staff to get the day prepared. )
Closing the store ( Counting the Daily deposits. Ensuring the paper work for the day is uploaded and sent to the correct facility. Daily communication between our district management and store management. )
Managing Money ( Registers, Petty, Change orders, Daily Deposits.)
Held accountable for all sales associates behavior and work ethics. ( Allowing them to be the best they can be while presenting the company. )
Making sure the day of sale everything is running according to company standards with a checklist.
Hourly update paperwork on sales.

Design, implement, or evaluate staff training and development programs, customer service initiatives, or performance
measurement criteria.
Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work
activities, or evaluate performance.
Plan layouts of stockrooms, warehouses, or other storage areas, considering turnover, size, weight, or related factors
pertaining to items stored.

Support the Store Manager in managing the sales, operations, asset protection, and human resources functions of the store to ensure a great customer experience and maximum profitability.
Supervise associantes engaged in sales.
Prepare weekly schedules to ensure proper floor coverage.
Review time sheets and other payroll documentation for accuracy and submit as appropriate.
Adminster all operation processes including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories.
Facilitate and manage the general operations of the store ensuring that the store is in working order and adequately maintained to ensure safe and efficient operations.
Assist in the recruiting, hiring, and development of store associates; interpret KPI reports and deliver coaching as needed.

Cash handling experience in retail and sales environment
Evaluated inventory and delivery needs
Assisted in training of new employees to maintain a team environment
Keep vacuums unclogged, hoses hung properly, and trash cans emptied

Led a crew of 7 people.
Offered excellent customer service to our customers as they were trying on and buying shoes.
Ensured the team was motivated to hit sales targets monthly.
Keep the entire property spotlessly clean and ensure everything is kept in the proper place and organized

Hire and terminate regular and administrative personnel.
Create daily schedules on a weekly basis.
Monitor safety and proper policies to ensure they are being done in a proper manner.
Listen to shift managers about shift issues and ensure a teamwork environment.
Conduct regular personal information check with employees to update system accuracy.
Balance time cards.
Send managers to classes and maintain consecutive updated files.

Provide customers with information and benefits of the fast pass program
Guide cars onto the track with a focused, pleasant, and competent demeanor
Perform visual inspections of the condition of each vehicle prior to entering the tunnel
Be proficient with all policies and procedures and able to perform them on a daily basis as needed and ensure the same for all other employees

Daily opening/closing
Supervision of co-workers (5)
Managing all aspects of administration and payroll / invoicing.
Managing store stocktakes.

Oversee customer service standards
Hire and train both hourly associates and department managers
Managed departments representing $30 million annual sales
Order merchandise to ensure in stock position

Making sure cash register was balanced daily
Opening and closing the store daily
Provided assistance with problems customers may encounter.
Controlling of costs.

Assist with training employees
Ensure a safe environment for all employees and customers by ensuring compliance with safety procedures
Address customer complaints in the absence of the Site Manager
Escalate customer complaints to the Site Manager when appropriate
Assist with cash management in the absence of the Site Manager
Be polite and available to address all customer concerns and handle them in a professional manner
Always be ready to assist customers with menu options and payment

Lead recruitment, onboarding and training of all new employees.
Plan, develop, or implement store safety and profit protection programs and activities.
Ensure a consistent and organised flow of stock to the trading floor.
Accountable for the early intervention , recovery and return to work of injured team members.
Review, check and adjust store rosters to ensure adequate manning.
Coach and develop team members with regular performance conversations, clear development plans and succession planning.
Collaborate with store leadership team to enhance culture, customer experience and stores overall performance.

To support the store manager in the daily operations.
Role is to supervise employees.
scheduling employee work time .
Maintained a clean workplace.

Outstanding customer service & product knowledge with every single customer
Sales budgets and other nominated Key Performance Indicators (KPI’s)
Responsibility for your teams recruitment, development and performance
Visual merchandising in your store
Minimize shrinkage and maximize the profit contribution of the store

Monitor inventory levels and order new items.
Create business strategies to attract new customers, expand store traffic, and enhance profitability.
Deliver excellent service to ensure high levels of customer satisfaction.
Motivate the sales team to meet sales objectives by training and mentoring staff.

Prepare and manage store weekly schedule budgets.
Review invoices, work orders, consumption reports or demand forecasts to estimate peak delivery periods and to issue work assignments.
Communicate with vendor representatives on what the store needs are and to plan accordingly.
Interacting with all customers to see how they are doing with their experience for the day.
Develop team members with one on one training.
Check reports on sales, loss prevention, customer satisfaction and develop plans in concern areas.
Create displays as guided by floor plan specifications.

Supervise the activities of workers engaged in receiving, stocking, preparing food, and other various tasks.
Implement company safety and security programs and activities.
Confer with department heads to coordinate store activities, such as stocking, ordering, and receiving.
Inspect physical conditions of store equipment and order maintenance, repairs, or replacements.

Order beer, wine, or liquor as needed based on past history of consumption and current sales trends.
Stock shelves and build end cap displays.
Reconcile registers at open and close of shifts.
Create a schedule for employees, based on availability of employees and store needs.
Manage employees, ensuring everyone had a task they were capable of completing.

Assisted store owner in planning and implementing strategies to attract customers.
Monitor and maintain store inventory
Communicate with clients and evaluate needs
Analyze consumer behavior and adjust product positioning

Establishing and maintaining dynamic relationships between client and business, maintaining and exceeding sales quotas
Operational duties including: Inventory audits and ordering, cash audits, opening and closing store.
Personnel duties: Scheduling, weekly coaching and goal settings, weekly conference calls
Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.

Successfully trained new employees to have outstanding customer relations
Administered daily operations to ensure company policies were adhered to and by sales staff
Performed daily operations opening,and closing business
Weekly scheduling of all employees
Hiring of all new employees
Maintained all policies and operations up to corporations standards
Managed a team of eight to ten employees on a daily basis

Assist and support the Store Manager for the daily operations of the store.
Help the employees achieve growth both personally and career wise.
Make sure that standards and goals are being followed and achieved to the best of my ability.
Make sure all inventory from truck is placed in the proper place on shelves or endcaps.

Consistently meets or exceeds store and individual goals of SPH, DPT, UPT, and contributes to the store’s overall goals.
Adheres to loss prevention practices and is aware of potential incidents, to ensure shortage control and protect Company assets.
Recommends ideas to improve standards and processes.
Execution of task directives within designated timeframes.
Styling Parties/ Client Events/ Give Back Programs

Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs. Assistance on sales floor as needed.
Process monthly claims on repairs; monitor monthly repair margin.
Assisted with training & development.
To assist the Manager in the daily operations of the store, including the sales of tyres, wheels, wheel balancing, wheel alignments and all servicing, diagnosis and repairs to a wide range of vehicles.

Banking
Customer assistance
Stock fill
Store recovery
Store opening/closing

Interview, select, and train new hires and develop based off business needs.
Trained in scheduling and maintaining given payroll matrix from corporate.
Trained in forecasting business projection, based on last year trend.
Train shipping department personnel in roles or responsibilities.

assistant store manager

assistant store manager

assistant store manager

assistant store manager

assistant store manager

assistant store manager

assistant store manager

assistant store manager

assistant store manager

assistant store manager

assistant store manager

assistant store manager

assistant store manager

assistant store manager

assistant store manager

assistant store manager ( store 2ic)

assistant store manager

assistant store manager

assistant store manager

assistant store manager

assistant store manager

assistant store manager

assistant store manager

assistant store manager

assistant store manager

assistant store manager

assistant store manager (guest engagement)

assistant store manager/office manager

assistant store manager

assistant store manager