assistant store manager

• Directs the day to-day store operations to improve sales and safety of associates.
• Managed store with a yearly sale of over $100 million 
• Supports the financial performance of assigned areas by ensuring that sales and profit goals were achieved, and implemented plans to correct deficiencies.
• Assisted in a 5% growth in the store profitability
• Created training plans that led to a 10% reduction in associate turnover (2014) 
• Managed over 200 associates with 7 departments

assistant store manager

• Serve the public over a counter 
• Handling garage accounts 
• Handling cash flow 
• Report to the manager 
• Compile daily stock reports 

assistant store manager

• Opening/closing
•  Assign staff to specific duties to best meet needs of the store.
•  Addressing and resolving customer and employee complaints/conflicts. 
• Maintaining day to day operations. 

assistant store manager

• Achieving store productivity and sales goals.
• Maintaining a clean, well organized and stocked store with a friendly atmosphere. 
• Counting drawers. 
• Counting deposits and taking them to the bank.
• Supervising employees. 
• Training and mentoring new employees.
• Checking in vendors and truck deliveries. 

assistant store manager

• Partner with corporate office personnel to increase sales, drive/promote merchandise categories, and expand markets
• Creates customer loyalty and creates relationships within local community
• Ensures all pricing, signage, and displays are correct at all times
• Receives regular vendor deliveries and stock sales floor in a timely manner

assistant store manager

• Resolve customers complaints or answer customers’ questions regarding policies and procedures.
• Evaluate employees job performance and conformance to regulations and recommend appropriate action.
• Recruit, interview, and select employees 
• Regularly communicates with Store Manager to discuss strengths, opportunities, and trends in business

assistant store manager

• Forecasts/reforecast business, focusing on productivity to meet sales goals
• Enforce all company policies and procedures, including health, safety, and security
• Manages store controlled expenses to budget, identifying opportunities to increase contribution
• Manages and controls shrink

assistant store manager

• Prepare and issue work schedules, deadlines, and duty assignments for team members
• Cash handling and in-store banking and accounts controller. Profit and Loss reporting and investigating. 
• Ensures staff is trained and knowledgeable in customer service, merchandise and operations
• Manages and assesses staff performance through consistent feedback, coaching, developmental plans, and performance appraisals

assistant store manager

• Assure that Customer Service is provided to guests by leading by example, training and coaching all team members.
• Managed average of 60 or more team members in various departments to maintain corporate standards, guidelines and policies.
• Maintain payroll budget through proper scheduling, hiring and monitoring sales daily.
• Responsible for all store operations.  Customer Service Standards, keeping all expenses within a corporate generated budget, tracking and maintaining margin and shrink targets.  Hiring and coaching all staff, maintaining time and attendance and bookkeeping guidelines.  Enforcing health department standards constantly to assure public safety.

assistant store manager

• Conducted interviews for possible new employees.
• Translating optical prescriptions. 
• Tailoring optical lenses to create comfortable and natural vision for any prescription.
• Providing knowledgeable advice on frame materials, fit and practicality. 

assistant store manager

• Assumes overall responsibility for the store
• Consistently creates a welcoming environment for the customer by greeting and assisting and well as quickly responding to customer inquiries and needs
• Maintains a strong leadership presence in store, while ensuring that all customers receive exceptional service
• Prioritizes, plans, and adjusts schedules as necessary to maximize sales
• Plans, coordinates, and executes all merchandising direction, campaigns, and sales promotions in a timely manner
• Coaches team in the moment, providing consistent and constructive feedback
• Utilizes company tools to diagnose opportunities and develops action plans to improve performance

assistant store manager (floor supervisor)

• Received the award for Store of the Year for Queensland for 2013.
• Mastering use of testing equipment for a variety of scans.
• Being selected to participate in an acceleration programme for Store Management.
• Assisting staff in the training and maintenance of Optical skills. 
• Individually making 20.5% of the store’s total sales of 2012.
• Achieving KPI targets.
• Finding comfortable and practical optical solutions for patients in need of visual aid.

assistant store manager

• Assisted in inventory procurement process. For control efficiency, trends analysis were done while keep anticipating  customers’ demand.
• Networked with supplier, negotiated volume price breaks, placing and expediting orders, verifying supporting documentation.
• Checked the reconciliation of cashiers’ opening and closing balances on daily basis.
• Proper inventory control

assistant store manager

• Respond to customers’compliments and complaints
• Deal with Customers 
• Check vendors in 
• Setting and organization of inventory displays

assistant store manager

• Managed employees for scheduling and job specific duties
• Understanding and operating of POS systems
• Cataloguing and ordering inventory for weekly orders, seasonal orders, and special orders
• Balancing of cash and deposits
• Distributing payroll
• Large cash handling
• Communicating with outside vendors for inventory

assistant store manager

• Over saw payroll and yearly finances for Store directly.
• Balanced budget from previous year to protect bottom line.
• Trained , Engaged and developed employees.
• Promoted top line sales

assistant store manager

• A certificate 3 in retail with further extensive training regarding sales operations
• Interacted positively with customers while promoting facilities and services.
• Actively participated in ongoing customer service programs to build sales and rapport in the community. 
• Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional service. 

assistant store manager

• Organizing weekly, bi-weekly sales meetings for employees to better their productivity and to re-align with business goals.
• Deliver a world-class sales and customer experience while playing a vital role in implementing sales strategies, analyzing business results, and delivering on all aspects of the sales experience both inside and outside the store.
• Manage 120 Sales employees, and empowering each individual to get better daily by motivation and encouragement. 
• Responsible for all operational sides of the business.  Customer Service, Seasonal Merchandising, Maintaining inventory, hiring, training, scheduling, executing all corporate directives.

assistant store manager

• Implement store safety and security programs and activities.
• Review invoices, work orders,  or demand forecasts to estimate peak delivery periods and to issue work assignments.
• Inspect physical conditions equipment and order testing, maintenance, repairs, or replacements.
• Interview, select, and train individuals.

assistant store manager

• Small Business Expert | Facilitated our involvement with Local Chamber and Randolph Professionals Network leading to multiple networking opportunities for our store.  
• Operational Responsibilities; being an extension of my Store Manager at all times, updating sales tracker, weekly planogram revision, assisting with accessory counts, RMA , Givebacks, and Buybacks, acting floor general in the absence and presence of store manager. Cash in and out. Motivator
• Sales Floor Responsibilities; converting bill payments and customer issues to value added services and handset revenue. Assisting sales reps in implementing  what it takes to close the complete sale.
• Develop a group of products and/or accessories, and market them through different sorts of social media.

assistant store manager

• Partly responsible for ordering beer, wine, liquor and mix for a liquor store with annual sales of $3-$5 Million.
• Attended several classes/seminars on customer service, sales techniques, and interpersonal communication.
• In charge of hiring and training new employees on store policies, computer work, and proper customer service.
• Proficient in Microsoft Excel and Word in keeping accurate track of sales and other miscellaneous work documents, and Adobe Illustrator in creating point of sale materials for in-store displays.
• Work with distributors to increase sales through incentive deals and displays both within the store and online, via email and social media sites

assistant store manager

• Effectively communicate with and present information to customers, vendors, peers and all levels of management to gain knowledge of the current needs of guests and couples.
• Communicate via email and on the telephone, with proper etiquette, to gain appointments, referrals and return guests.
• Responsible for visual marketing of the store, online marketing, website design and event coordinating and planning.
• Hiring and developing talent through goal setting, regular feedback and performance evaluations.
• Leading by example and inspiring team to deliver an outstanding level of customer support.

assistant store manager

• Provide assistance for all customers regarding questions on products inquired. 
• Receive, scan, and enter invoices from vendors onto handheld device.
• Transfer invoices, write offs, reclamation or expired items from handheld onto computer. 
• Basic housekeeping duties. 

assistant store manager

• Basic computer skills and knowledge of Microsoft Office. 
• Responsibly handling of money in registers and safe.
• Create and put in orders for grocery deliveries. 
• Inspect and maintain pumps in the best condition possible. 
• Maintain store in neat and organized fashion. 
• Up sell to customers on drink and/or snack items.
• Stock and rotate merchandise on a daily basis. 

assistant store manager

• Supervised one hundred and fifty to two hundred associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
• Trained and managed one hundred and fifty to two hundred associates in customer service and sales techniques.
• Sets weekly direction and supports execution for product life cycle activities which includes; processing, backroom organization, replenishment, and sell down.
• Store leader of asset protection

assistant store manager

• Assists the Store Manager in overall management of the store
• Inspects associate availability, scheduling practices, and zoning of total store and approves all associate requests off.
• Store leader for payroll, managing to labor plan
• Leads customer loyalty through phone, email and Angel Credit card capture
• Schedules all brand’s initiatives and strategies including brand guide planning, mapping and execution.
• Schedules and executes performance management for direct reports
• Manages talent life cycle including interviewing,onboarding, coaching/performance management, succession, reward and recognition,and culture/engagement.

assistant store manager

• Opps
• AAR
• DirecTV 
• Premium Products

assistant store manager

• Working with the Store Manager to drive sales and profitability, while providing leadership to Department Supervisors and Associates
• Analyzing market trends in order to set and monitor sales goals
• Ensuring store inventory meets customer demand
• Training and supervising store and specialty staff associates
•  Inspire associates to embrace and achieve goals that enhance the customer experience.

assistant store manager

• Prepare and manage departmental budgets. equipment and order maintenance, repairs, or replacements.
• Evaluate Associates performance yearly.
• Compliance Champion.
•  Monthly profit and loss statement reviews.

assistant store manager

• General customer service duties.
• Provide clear and pertinent direction for department managers.
• Supervise, schedule, hire, and terminate.
• Create plans and solutions for store opportunities by utilizing tools and reports.