assistant property manager Archives

Ongoing Conference & Special Occasion Group management as continued from Sales & Reservations role
Maintain final responsibility for all Food & Beverage and Accommodation operations
Assist on a daily business within the operational aspect of the business – assisting with restaurant service, check in of guest, providing local knowledge and advice
Hire, supervise, train & develop staff (both skilled / qualified and unskilled)
Manage fortnightly rosters to meet the requirements of the business
Liase and develop relationships with suppliers
Control stock, manage rotation and quality

Managing and maintaining accurate records and filing.
Accurately processing and posting rents, deposits, and fees.
Contacting current and previous residents to collect payments.
Addressing and resolving current resident questions, requests, or complaints satisfactorily.
Assisting potential residents with touring, information, and leasing.
Entering and processing applications, credit checks, and completing verification.
Preparing and completing all lease paperwork properly. Ensuring proper completion of all lease documents.

Review property listings, trade journals, and relevant literature.
prepare late rent notices.
Assist in preparation of aged delinquency report
Keep all resident files, Ledgers, work order files up to date and correct the rent roll.

Assists the Community Director of an apartment community in achieving predetermined goals and objectives. Follows company policy in the proper maintenance, execution and distribution of records pertaining to occupancy, income and expenses. In the absence of the Community Director, may supervise turnkey operations, maintenance and other staff functions.
Post rent, prepare and make deposits daily.
Verify that information on move-in and renewal leases agree with information in the computer.
General maintenance and filing of property records.
Lease and renew apartments and ensure that all appropriate forms related to these leases are completed.
Respond to and handle resident complaints in a prompt, courteous and efficient manner.
Take, issue and maintain log of work orders.

maintain weekly schedule of new marketing contracts.
complete any other filing duties or additional administrative tasks as assigned.
assist in preparation of monthly report packages.
Post monthly rent payments.

Determine and certify the eligibility of prospective tenants, following Fair Housing
Market vacant space to prospective tenants through leasing agents, advertising, or other methods.government regulations.
conduct move in inspection prior to all new move ins.
Conduct outside marketing calls as directed.

answer all incoming calls on a six line phone system and handle or direct calls as required
deliver quality customer service as first point of contact
answer all queries and direct as required, deal with complaints as required
administration tasks including writing of emails, reports, banking
co-ordinate maintenance and advertising for all rental properties
liase with tradesmen and owners regarding maintenance on properties
Trust receipting of rent and sale property deposits

Monthly management billing reports
Property maintenance and inspections
Coordinate meetings
Coordinated recruitment
Create/Organize and Maintain files
Research and resolve tenant’s issues
Accounting Dutie

Approval and processing of invoices payable.
Answering queries related to accounts payable.
Assisting in recovery of arrears and solving related tenant inquiries.
General assistance in fulfillment of the property management role.

Answering calls from prospects.
Recording daily traffic information
accept and record maintenance work orders.
Maintain the vacancy control log
accept and process all applicants
show and lease homes.
prepare appropriate lease and paperwork and move in packages.

Planning and scheduling maintenance repairs for 10 apartment complexes.
Supervise and assist remodels.
Order appliances and other inventory needed for the maintenance departments.
Monitor groundskeeping to insure that all apartment complexes are well maintained.

Meet with prospective tenants to show properties, explain terms of occupancy.
Use of specialist computer program to record and report maintenance and faults.
Work within a team environment.
Managing records and files pertaining to residents and property

Competently work within various database management and word processing applications.
Set up, manage and maintain paper or electronic filing systems relating to property and tenant portfolios.
Process tenant applications, including background and referee/employment checks. Objectively assess compatibility of tenant/owner/property suitability.
Conduct open house inspections for prospective tenants with the ability to explain terms of occupancy, property highlights and important local facilities.
Organise/schedule and conduct routine inspections on tenanted properties to ensure compliance with Rental Contract.
Address tenant concerns. Liaise with property owners and facilitate approved maintenance and/or improvement of residential properties.

Accept and properly distribute resident parcels
Ensure the office, clubhouse & property grounds are in a clean, orderly condition.
Inspecting vacant units to insure that they a ready to be rented to new residents
Assisting in hiring and developing office staff and building maintenance staff

Update unit availability daily to provide an accurate list of unit availability to the Leasing Agent.
Receive, collect, and post all rent and cash receipts in accordance with company standards.
Maintain all residents files, ensuring completeness and accuracy of all paperwork and documentation.
Demonstrate ability to resolve resident complaints and direct pertinent issues and matters to the community manager.
Complete Applicant Move-Ins/Outs, Rent Increases/Lease Expirations, Lease Renewals/Recertifications etc in Onesite.
Initiate all necessary evictions by preparing copies and forwarding all appropriate paperwork for legal evictions or other legal proceedings.
Conduct resident move-outs in accordance with state law and company standards.

Responsible for finance department and all court proceedings of 144 units
Maintained accurate records of all community transactions that included delinquency reports and occupancy records
Participated in quarterly and annual property inspections along with being responsible for reviewing move-in/move-out of residences
Helped and eventually became responsible for new and potential residents database

Schedule and confirm appointments for potential tenants to showcase apartments in the community.
Prepare reports and financial statements using word processing, spreadsheet, database, or presentation software.
File paperwork
Find solution to all residents needs

Currently I assist with the everyday management of 3 properties.
Complete the daily/monthly move out inspections when keys are turned into our office.
Coordinate and prepare the monthly lease renewals for 15 of our conventional properties and submit to the Regional Manager for approval. Once approved I prepare the letters that residents receive to renew.
Enter resident’s Notice to Vacate and communicate with them the move out process by sending an Acknowledgement letter.
Monitor current resident’s Renter’s Insurance and make sure they are in compliance with the companies policy.

Monitored and documented all income, including delinquencies.
Handled residents complaints personally to verify they were properly handled.
Fully abstracted all leases and entered all pertinent information into the One Site and Blue Moon systems.
Monitored, Distributed and followed-up on renewal notices.
Posted and Collected Rent every month. Responsible for preparing bank deposit slips on an on-going basis.
Assisted the maintenance department by ensuring apartment turnovers, moves-in, move-outs, and work order requests are completed on schedule and to company standards.
Performed Walk throughs before move-in and after move-out.

Work in the housing industry; reconstruction on foreclosed residential properties.
Focus on enhancing curb appeal to draw prospective tenants
Deliver late notices
Pay Bills

Processing new tenant applications
Addressing and resolving tenant issues and complaints
Overseeing and coordinating construction and improvements to the property
Communications with tenants through written notices and face to face meetings to resolve questions, requests and complaints from residents
Processing rental payments
Interviewing prospective tenants and processing applications-including credit checks and references
Inspecting the property regularly to identify maintenance and repair issues

Tour prospects
Walk property to ensure quality of appearance and safety
Input, Close out, and follow up on work orders
Follow up with potential prospects
Oversee resident functions

Analyzed monthly delinquency accounts for corporate rep
Trained [number] new employees on accounting principles and company procedures.orting.
Audit all contracts, files, paperwork, etc.
Plan and conduct all resident events

Help manage a residential rental portfolio of 300+ units.
Plan, schedule, and coordinate general maintenance, major repairs.
Operate electronic mail systems and coordinate the flow of information.
Handle all move-ins

Serve as liaison between tenants, Corporate, and outside vendors.
Manage day-to-day operations for Class A building
Coordinate all maintenance and service requirements for tenants and building
Assist in renewal of contract/agreement leases

Accept and process all monies
Enter work orders in to system for maintenance team
Reach out to and engage with prospective residents
Take prospective renters on a property tour
Inform prospective renters of all floor plans, pricing, and application fees
Meet sales goals
Create lease contracts

Prepare detailed budgets and ﬁnancial reports for properties.
Analyze information on property values, taxes, zoning, population growth, and traﬃc volume and patterns to determine if properties should be acquired.
Acquired new properties
Provide information about the features of the apartment community.

Schedule repairs.
Make copies for filing.
Leasing apartments to new tenants.
Direct workers to perform maintenance.
Inspect grounds, facilities and equipment.
Ensure that monthly rent is collected on time.
Oversee maintenance and security for apartment properties.

Meet with prospective tenants to show properties, explain terms of occupancy, and provide information about area’s in Rockwood Estates
Direct collection of monthly assessments, rental fees, deposits, and mortgages
Clean common areas, change light bulbs, and make minor property repairs.,
Implemented marketing plans to maximize rental income and occupancy

Generated various Real Estate documentation, including rent inspection and bill reminder letters.
Answered phones and tenant enquiries.
Processed rental payments via Realpro Real Estate Management System.
Completed sales files and daily bank reconciliation’s.
Completed various office jobs – Including filing, banking, daily mail, etc.
Used MYOB occasionally to enter data.
Created internet property advertisements.

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