assistant manager

• Performed daily activities in a timely matter, including managing the housekeeping and inventory needs of the store.
• Handled scheduling for store shifts to ensure proper staffing at all times.
• Coached the team on effective up selling.
• Achieved sales, budget, and other targeted goals.
• Worked my way from an entry level lube technician to the assistant manager.
• Assisted in the overall day to day operations of the store including development of store associates to achieve desired sales results.

assistant manager

• Promoted 
• Received a certificate of recognition for assisting with the opening of a brand new Marriott
• In charge of training all housekeeping and front desk personnel
• Responsible for overseeing all departments, and placing orders.

assistant manager

• Promoted to “Assistant Operations Manager”
•  As Asst. Ops Manager- responsible for maintaining metrics given by clients, as well as goals and metrics given by Hinduja Global Solutions.
• Analyze corporate intelligence data to identify trends, patterns, or warnings indicating threats to security of people, assets, information, or infrastructure.
• Shampoo, rinse, condition and dry hair and scalp with water, liquid soap, or other products in which I would recommend based on the clients needs.

assistant manager

• Demonstrate and sell hair care products base one clients needs.
• Shape eyebrows and remove facial hair, using tweezers or wax.
• Maintaining stores to standards, including stocking and cleaning.
• Completing tasks assigned by the general manager accurately and efficiently.

assistant manager, bd, sales & marketing

• document deposit, over/short, voids, and refunds.
• train new employees.
• set alarm systems/close down or open up store.
• make sure every employee has a break on time and are on task.

assistant manager

• Ensuring company policies are followed.
• Optimizing profits by controlling costs.
• Hiring, training and developing new employees.
• Resolving customer issues to their overall satisfaction.
• Assisting customers whenever necessary.
• Ensuring a consistent standard of customer service.
• Motivating employees and ensuring a focus on the mission.

assistant manager

• Answered a high volume of phone calls and email inquiries.
• Helped all customers with questions regarding store items, HVAC, Plumbing, Electrical.
• Took Inventory of the store weekly.
• Scheduled deliveries.
• Fill in as a cashier when ever I had to.
• Took care of cash boxes in the mornings and afternoons.
• Made bank deposits 

assistant manager

• Train 
• Count safe and register
• Close store 
• Correct mistakes that are made
• Keep customers happy

assistant manager

• Coordinating with the Business Associates as well as Regional Coordinators on business operations especially related to KYC application forms, their rejections, documents needed for dealing with discrepancies through both verbal and written channels.
• Resolving query of client related to new account opening.
• Maintain and update documentation of process overviews, details and process flows.
• make sure each order got out to guest in 0 minutes or less.

assistant manager

• deal with confrontation, or unhappy guest.
• make sure every birthday child has the best party ever.
• counting registers, safe, and dro;p box making sure deposit isnt over or short.
• take deposit over to bank.

assistant manager

• Assist clients on documentation and application process. 
• To answer all customer enquiries regarding documentation.
• Individually responsible to ensure smooth processing of assigned clients and their files.
• Provide information on KYC account opening and verify all compliance related document by explaining the forms and document checklist.

assistant manager

• Review applications, set up interviews, hire, orientation, and terminate if needed.
• conference calls
• scheduling 
• make sure shift is running smoothly and everything is ready to go for employees and guest.
• make sure business is clean, sanitized, and organized.
• assure the safety of each guest and employee.
• make sure every guest leaves happy.

assistant manager, operations

•  Worked as a customer service and sales representative for AT&T.
• Won multiple awards for exceeding sales goals
•  Was promoted to “Team Leader”.
• Managed employees, administering corrective action as needed.
• Conducted interviews for new hires.
• Received the “President’s Award” for creating an Excel spreadsheet that simplified day to day operations for management and representatives alike.
• Was given a budget of $50,000 to work with an outsource software company to further improve the project.

assistant manager/cosmetologist

• Ordered all the products needed for the store to insure clients had the products to fit their needs.
• Scheduled all the stylist that worked at the specific location, while also giving recognition or discipline when needed.
• Assisted in the interviewing process to hire the best fit for our company.
• Cut, trim and shape hair or hairpieces, based on customer’s instructions, hair type and facial features, using clippers, scissors, trimmers and razors.
• Analyze client’s hair and other physical features to determine and recommend beauty treatment, color or suggest hair styles.
• Bleach, dye, or tint hair, using applicator or brush, while following state guidelines and sanitary precautions.
• Operate cash registers to receive payments/tips

assistant manager

• Attend to the exhibition both Thailand and oversea (Hong Kong) “Jewelry Fair”. 
• Receive order from customer and plan to produce on time. 
• Communicate with customer to update new arrival and trend of jewelry fashion. 
• Arrange meeting and take customer to visit factory. – Contact with supplier to buy the supply such as Gems, Silver Ball etc.
• Assist all kind of work in the factory as assigned.

assistant manager

• To be the primary point of contact for a client.
• Provided customer service and account management support services to client.
• Answers and resolves inbound customer inquiries about product and services received through incoming complaints, requests and suggestions from customers through by e-mail or inbound calls and processing their requests and complaints.
• Escalate customer issues for quick resolution.
• Coordinating with other functions/departments for quick resolution of queries raised by the Associates and communicating the same to them on a time bound basis.
• Follows up on time sensitive issues and flags recurring problems.
• Presents recommendations to resolve the problems and improve the customer experience.

assistant manager

• Prepare drinks, food and snacks
• Performed nightly inventory on stock.
• Balanced deposits at the end of the night.
• Oversaw nightly operation and ensured lines were moving efficiently.

assistant manager

• Maintained operational performance by skillfully handling opening and closing tasks
• Balanced the books daily and ran daily reports
• Maintained attractive, well organized displays
• Served customers by going above-and-beyond to offer exceptional support for all their needs
• Stayed productive by using slow periods organizing and stocking supplies
• Rented available units to customers and assisted them in any way possible to make their move easier

assistant manager

• Initiate market research studies or analyze their findings.  
• Managing existing team members
• Actively meeting or exceeding sales goals.
• Active loss prevention practices and continuous training/ daily application.

assistant manager

• Monitor food preparation methods, portion sizes and presentation of food to ensure that food is prepared correctly.
• Resolve complaints regarding food quality, service, or accommodations.
• Schedule and receive food and drink deliveries, checking delivery contents to verify product quality and quantity.
• Organize and direct worker training, resolve employee problems, hire new staff, and evaluate employee performance.
• Review work procedures and problems to determine ways to improve service, performance, or safety.
•  Lead team meetings
•  Overseeing staff anywhere between 2-10 employees at a time

assistant manager

• Resolving customer’s enquiries and complaints through emails regarding their loan accounts. 
• Ensuring failed NEFT and IMPS payments are allocated to accounts. 
• Providing solutions to the customers considering all the quality and compliance parameters along with data protection act. 
• Tracking customer escalations to identify recurring trends and ensuring feedback reached the concerned department and corrective action taken. 
• Contacting different teams on behalf of the customer to get the resolution at the earliest. 
• Supporting the front office staff for resolution of queries in prescribed TAT. 
• Attending to customers & presenting the sales pitch during high volume periods. 

assistant manager

• Ear piercing best practices and sales
• Maintaining store appearance
• Open and closing store
• Management tasks included; paperwork
• Daily communication with district manager
• Accepting shipment and processing shipment in timely manner
• Aiding in interviewing potential employees

assistant manager

• Primary system management, shift management, production and service.
• Business planning.
• Inventory management. 
• Crew and management scheduling.
• Internal communication.
• Food safety management and recording. 
• People practices.

assistant manager

• Worked as Assistant Manager – Customer Services, Credit Cards – HDFC Bank Ltd. 
• Supervised and led a team of 5 agents 
• Created and updated policies and procedures. It was an important step, it helped agents  to perform better and be more efficient.
• Trained agents 

sr. assistant manager

•  Run quality shifts and drive sales/profit performance
• Source, interview, train, develop, and evaluate employees.
•  Build sales and maximize profits by effectively recruiting, training, developing and communicating.
• Supervise and oversee daily store operations to ensure profitability.
• Exercise business skills and judgment in cost control procedures, financial accounting, inventory levels, and labor management.

assistant manager

• Confer with customers by telephone or in person to provide information about products or services provided by  the company   
• How the stock market works and what are latest Announcement made by the Company  
• We have to trade on behalf of customers, provide the Recommendations according to their Portfolio.
• We have to coordinate with Relationship Managers and Dealer to resolve customers queries and complaint.

assistant manager

• Provide spiritual direction for drug alcohol and/or gambling addicted women in a residential rehabilitation program.
• Coordinate group and work schedules.
• Roster and oversee performance of support staff
• Coordinate chaplain visits and chapel services

assistant manager

• Processing loans
• Reviewing and approving loan applications
• Soliciting loans over the phone 
• Collections 
• Office filling 
• Answering phones  

assistant manager

• I have been working in Genpact since last 9 years . I work for on of the biggest broker dealer based in U.S .
• I  am FINRA certified and have completed 6 finra certifications . ( Series 7,63,24,66,52 &53 )
• Currently I work as a supervisor and my core responsibilities are – suitability review of the trades , New accounts r view ,email surveillance,Hold and Investment recommwndation review etc.
• I have also handeled incoming accounts transfer, Brokerage Operations, New Accounts and Money desk teams as a  FLM . 

assistant manager

•  Fill in where needed to ensure guest service standards and efficient operations.
•  Continually strive to develop your staff in all areas of managerial and professional development.
•  Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner.
• Quality check products before shipping