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Andrew Smith
Phone:
(000) 000-0000
Email:
andrew_smith@example.com
Address:
287 Custer Street, Hopewell, PA 00000
Professional Summary
Enthusiastic and ambitious customer service specialist with wide-spread transferable skills in management, sales, and operations. Exceptional ability to connect with people and understand their wants, needs, and desires and delivering legendary service on every interaction.
Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction. Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention. Actively seeking a customer service director role where I can utilize my education and experience to add immediate value to an organization.
I do not shy away from learning new things. I am good under pressure and find that I do better with structured tasks and goals to complete.
Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction. Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention. Actively seeking a customer service director role where I can utilize my education and experience to add immediate value to an organization.
I do not shy away from learning new things. I am good under pressure and find that I do better with structured tasks and goals to complete.
Employment history
May. 2015 – Sep. 2015
Pamfort, Louisiana
Assistant Manager, Anderson, Kohler and Hermiston
- Order and purchase equipment and supplies.
- Review work procedures and operational problems to determine ways to improve service, performance, or safety.Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
- Monitor employee and patron activities to ensure liquor regulations are obeyed.
- Greet guests, escort them to their seats, and present them with menus and wine lists.
- Count money and make bank deposits.
- Investigate and resolve complaints regarding food quality, service, or accommodations.
- Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
- Maintain food and equipment inventories, and keep inventory records.
- Establish standards for personnel performance and customer service.
Feb. 2013 – Mar. 2013
Lake Audraborough, Ohio
Sales Associate, Jenkins-Kilback
At Stockyard I was tasked with all check and credit sales transactions, dealing with millions of dollars of inventory during the grow season in our surrounding area.
Education
Sep. 2015
High School Diploma
- Yost College – New Williemouth, Massachusetts
Skills
Customer Service
Experienced
Data Entry
Experienced
Quickbooks
Experienced
0b78b51e-d609-4903-9709-c9bf1599cd50
Andrew Smith
287 Custer Street, Hopewell, PA 00000andrew_smith@example.com
(000) 000-0000
Professional Summary
Although I’ve never held a position like this before, I have wanted to work with children and to teach them and mold them into a God loving mini army. God laid this on my heart and I feel it’s where he wants me. Many in your congregation already know and love me, I believe myself as well as my children would benefit and learn as much from you and you would from us and we can grow this church’s children into a real ARMY!
Employment history
Assistant manager, Klocko Inc. East Erik, Wyoming
Feb. 2019 – May. 2019
- Opened store and did paperwork daily, 5 days a week
- Complete organization of cooler and storage shed, placing 7 different company orders weekly
- Trained new employees.
Prep/salads, D'Amore, Volkman and Borer. Anetteshire, Florida
Nov. 2016 – Dec. 2016
- Salad and full prep run salad station
Cashier, Padberg, Emard and Johnston. Shantellehaven, Texas
Jul. 2016 – Sep. 2016
- Took and filled smoothie and sandwich orders while doing full prep
Prep/salads, Treutel, Flatley and Collins. West Williamsborough, Indiana
Mar. 2016 – Apr. 2016
- Entire prep for service, made 1500 yeast rolls a day
- Prep for salads
- Run salad station
FOH MANAGER, Tromp-Lakin. Shieldsburgh, New Mexico
Jul. 2013 – May. 2014
- Ran entire front of restaurant
- Truck orders and inventory
- Made schedules for 20+ employees
- Kids night routines
- Learned kitchen and split time between the 2
Education
Western Reinger College, Madeleneview, Michigan
High School Diploma, General, Aug. 2000
Skills
Child program planning
Skillful
Catering skills
Experienced
Organization and structure
Experienced
38fd2d52-40b4-48d6-82b6-6a765009aa24
Andrew Smith
287 Custer Street, Hopewell, PA 00000andrew_smith@example.com
(000) 000-0000
Professional Summary
- Highly energetic and diligent individual with Caliber in creating, developing & executing innovative business development plans & strategies together with designing, consolidating & improving organizational processes with Sound knowledge of Credit (Includes Financial and Accounting Analysis, Ratings of a Loans, documentation and other credit compliance), Forex (Trade Finance), KYC Compliance and Financial Management.
- Sound exposure to a comprehensive range of team management activities, thrive on working in diverse teams and challenging environment being awarded as best Team Mate in 2018
- A systematic, organized, hardworking and dedicated team player with an analytical bent of mind determined to be a part of a growth-oriented organization
Employment history
Assistant Manager, Herman-Lueilwitz. Sauerburgh, Virginia
Jun. 2018 – Oct. 2018
- Review loan agreements to ensure that they are complete and accurate according to policy.
- Prepare written documents to establish contracts with or communicate financial recommendations to clients.
- Analyze applicants’ financial status, credit, and property evaluations to determine feasibility of granting loans.
- To Handled Sales Team and Get their Queries solved with accuracy and on time & To Handle the Renewals of the Client and Ensure Timely renewals so that Operations of the account would Not effect
Clerical, Zieme-Wyman. Boehmstad, South Dakota
Oct. 2016 – Nov. 2016
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
- Examine, evaluate, or process loan applications.
- Approve, reject, or coordinate the approval or rejection of lines of credit or commercial, real estate, or personal loans.
- Focus on new forex business and compliance of all forex related activities according to the guidelines issued by FEMA, RBI etc.
- Preparation, execution of documentation, security creation and safekeeping in custody thereof.
Education
Willms College, South Arron, Ohio
Certificate in AML & KYC, Banking, Feb. 2016
East Windler Academy, Inmouth, New Mexico
Master of Commerce, Finance & Accounts, Aug. 2013
West Hegmann, East Orval, North Carolina
JAIIB, Banking, Jun. 2013
The Marquardt University, Lake Lilliamview, Maryland
Bachelor Of Commerce (Honors), Accounts & Finance, Apr. 2010
Skills
Time Management
Team Work
Customer Oriented
Problem Solving
Communication
35087bb7-0efa-4df5-8a63-11c44219aabf
Andrew Smith
287 Custer Street, Hopewell, PA 00000andrew_smith@example.com
(000) 000-0000
Professional Summary
Dedicated, results-oriented, master-level business development consultant with an entrepreneurial mindset and over 5 years of success in the areas of business and operations management, new business development. Analytical, innovative professional with strong business acumen and deep technical knowledge dedicated to leading teams in meeting and exceeding operational targets.
Employment history
Assistant Manager, Hirthe, Lockman and Bailey. East Irvin, Minnesota
Nov. 2017 – Present
- Manage project execution to ensure adherence to budget, schedule, and scope.
- Develop or update project plans for information technology projects including information such as project objectives, technologies, systems, information specifications, schedules, funding, and staffing.
- Monitor or track project milestones and deliverables.
- Confer with project personnel to identify and resolve problems.
- Submit project deliverables, ensuring adherence to quality standards.
- Perform risk assessments to develop response strategies.
- Monitor the performance of project team members, providing and documenting performance feedback.
- Negotiate with project stakeholders or suppliers to obtain resources or materials.
- Develop implementation plans that include analyses such as cost-benefit or return on investment (ROI).
- Assess current or future customer needs and priorities through communicating directly with customers, conducting surveys, or other methods.
- ATM projects deployment taking care along with
Relocation of ATM. - Establish work schedules and assign work to staff members.
- Analyze impact on, and risk to, essential business functions or information systems to identify acceptable recovery time periods and resource requirements.
- Write reports to summarize testing activities, including descriptions of goals, planning, scheduling, execution, results, analysis, conclusions, and recommendations.
- Maintain and update organization information technology applications and network systems blueprints.
- Analyze corporate intelligence data to identify trends, patterns, or warnings indicating threats to security of people, assets, information, or infrastructure.
- Prepare reports summarizing operational results, financial performance, or accomplishments of specified objectives, goals, or plans.
- Develop disaster recovery plans for physical locations with critical assets such as data centers.
- Analyze impact on, and risk to, essential business functions or information systems to identify acceptable recovery time periods and resource requirements.
Sr. SID Officer-Project Management, Kozey and Sons. Lake Rico, New York
Oct. 2016 – Jun. 2017
- Supervise the work of logistics specialists, planners, or schedulers.
- Direct distribution center operation to ensure achievement of cost, productivity, accuracy, or timeliness objectives.
- Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues.
- Penalty calculation for EB-Disconnection, Deep Cleaning
& HSK. - Handling E-Servillance & Power Management System
project for Laxmi Vilas Bank/HDFC & PNB Bank across
India. - Relocation of Sites which are not giving handsome
transaction - End to End tracking of Indent, from Raising of indent to
till Delivery of assets of that indent.
Sr. SID Officer, Mitchell and Sons. Quitzonhaven, Delaware
Feb. 2014 – May. 2015
- Responsible for procuring assets like ATM Machine,
UPS &Vsat from different Vendor who are market leader
in ATM industry after market analysis, cost analysis &
their services performance. - Assigning Sites to Site Feasibility Report (SFR) Vendors
Raise the Delivery Order for ATM assets. - Manage the Vendors of CD, UPS, and V-sat & TIS for
smooth delivery. - Analyzed and reviewed customer disputes, adjustments
and chargebacks which directly effected bank losses
involving these services. - Interacted with internal and external resources and
ensured successful completion, installation and
implementation in compliance with client needs. - Ensure that service delivery takes place based on the
Service level agreements Develop and sustain excellent
customer relationship through deep engagement and
delivering continuous value by meeting customer
expectations. - Responsible for analyzing all calls and ensuring that the
calls get closed and customer satisfied Establish and
enhance relationship with customers/clients and
Principals. - Project has been acknowledge – Maintaining uptime
93.2 to 96.4 per month.
Operation Executive, Grimes, Orn and Lakin. East Carsonfort, North Carolina
Oct. 2012 – Dec. 2012
- Manage and maintain executives’ schedules.
- Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.
- Attend meetings to record minutes.
- Analyze operations to evaluate performance of a company or its staff in meeting objectives or to determine areas of potential cost reduction, program improvement, or policy change.
- Direct, plan, or implement policies, objectives, or activities of organizations or businesses to ensure continuing operations, to maximize returns on investments, or to increase productivity.
- Prepare budgets for approval, including those for funding or implementation of programs.
- Managing, Controlling & deploying ATM caretakers &
Managing Filed Officers. - Meeting with Client (NCR, FSS) for business
development. - Making plan of action for site Audit/Visit & CSR Status.
- Resolving SRM issue.
Education
North Satterfield University, Lake Faithmouth, Minnesota
MBA, IT-Marketing, Aug. 2010
Fahey Academy, Port Jacelyn, South Carolina
Bachelor of Engineering, Computer Science, Sep. 2008
Eastern Von, South Kerry, Arizona
Bachelor of Engineering, Computer Science, Mar. 2008
Western Sipes College, South Malena, California
Bachelor of Engineering, Computer Science, Jan. 2008
Eastern Wisozk, Port Mirtha, Alabama
High School Diploma, COMPUTER TECHNOLOGY, Jan. 2005
Languages
English
Conversational
Marathi
Basic
Bengali
Basic
Skills
Procurement of Material
Experienced
Vendor Management
Expert
Operation Management
Experienced
Time Management
Experienced
Project Management
Skillful
Program Management
Skillful
MS-Office Product
Experienced
Awards
Accomplishments
89f4008b-e6fb-45a9-b8e3-d373a3a2fdfa
Andrew Smith
287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000
Professional Summary
Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction. Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention. Actively seeking a customer service director role where I can utilize my education and experience to add immediate value to an organization.
Employment history
Assistant Manager, King, O'Connell and Robel. South Ed, Montana
Jul. 2018 – Aug. 2018
Assisted the general manager to:
- Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
- Establish standards for personnel performance and customer service.
- Manage the entire restaurant whenever he needed a time off work.
Assistant Finance Director, Kuvalis, Ullrich and Keeling. Romonabury, Kentucky
Dec. 2017 – Feb. 2018
- Oversee the flow of cash daily.
- Analyze information to assess the current and future financial status of business.
- Evaluate data pertaining to costs to plan budgets.
Education
Eastern Harris Academy, Skilesmouth, Alaska
Bachelor of Arts, Business Administration, Present
Koch Institute, East Valerimouth, Delaware
International Advanced Level, Jan. 2018
Skills
Organisation Management
Verbal Communication
Dedication
Friendly
Professional use of MS word
4833c026-e2d6-4816-91e5-8a20729962ae
Andrew Smith
287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000
Professional Summary
I am a motivated & creative Administrative Professional who has 4+ years in a Clerical, Medical, & Human Service setting.
Tenured administrative professional with extensive experience providing support to the Chief Executive Officer of a multi-million-dollar organization. Analytical, detail-oriented leader adept at multitasking within a fast-paced environment. In-depth knowledge of standard office procedures, software, and machines; proficient use of Microsoft Office Suite, scheduling software, the internet, and database software.
Tenured administrative professional with extensive experience providing support to the Chief Executive Officer of a multi-million-dollar organization. Analytical, detail-oriented leader adept at multitasking within a fast-paced environment. In-depth knowledge of standard office procedures, software, and machines; proficient use of Microsoft Office Suite, scheduling software, the internet, and database software.
Employment history
Daycare Provider, Rohan-Torphy. Runolfssonstad, Nevada
Jul. 2017 – Aug. 2017
Assist in the infant room. Prepare meals for students, prepare lesson plans for school-aged students, and teach lessons on different skills.
- Maintain a safe play environment.
- Observe and monitor children’s play activities.
- Communicate with children’s parents or guardians about daily activities, behaviors, and related issues.
- Create developmentally appropriate lesson plans.
- Help children with homework and school work.
- Sterilize bottles and prepare formulas.
Assistant Manager, Russel, Connelly and Dare. Sanfordchester, Florida
Feb. 2017 – Apr. 2017
As an Assistant Manager my duties were; assist the manager with various jobs, make bank deposits, approve and renew loans, take payments, and make collection calls.
- Maintained integrity of general ledger, including the chart of accounts.
- Generated financial statements and facilitated account closing procedures each month.
- Compiled general ledger entries on a short schedule with nearly 100% accuracy.
- Arrange for debt repayment or establish repayment schedules, based on customers’ financial situations.
- Receive payments and post amounts paid to customer accounts.
- Trace delinquent customers to new addresses by inquiring at post offices, telephone companies, credit bureaus, or through the questioning of neighbors.
Clerical Specialist, Hessel Group. South Lishashire, Nebraska
Nov. 2016 – Dec. 2016
As Clerical Specilaist my duties were: operating the switchboard, registering SNAP and TANF applications and re-certifications, scanning, assisting with Human Services, And assisting with any other clerical duties.
- Use computers for various applications, such as database management or word processing.
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
- Create, maintain, and enter information into databases.
- Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
- Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
- Make copies of correspondence or other printed material.
Direct Support Professional, Funk-Wunsch. Carolynnburgh, Idaho
Mar. 2014 – Jul. 2014
As a Direct Support Professional my duties were: training consumers on daily living skills, being an advocate for individuals with intellectual disabilities, light housekeeping, transport consumers to and from work. I alos, administer medication, answer telephone call, and schedule appointments.
- Maintain and follow standard quality, safety, environmental and infection control policies and procedures.
- Maintain detailed and complete records of health care plans and prognoses.
- Collect medical histories and general health and life style information from patients.
Administrative Assistant, Heidenreich and Sons. East Felisha, Missouri
Jan. 2013 – Jun. 2013
As Administrative Assistant my duties were: answer telephone calls, conduct meetings, conduct interviews, payroll, interact & build personal bonds with consumers, and file documents such as: receipts, medical forms, utilities, and etc.
- Use computers for various applications, such as database management or word processing.
- Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
- Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
- Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
- Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
- Maintain scheduling and event calendars.
- Schedule and confirm appointments for clients, customers, or supervisors.
- Make copies of correspondence or other printed material.
Education
Eastern Rhode Island University, South Brendanburgh, Oklahoma
High School Diploma, Nov. 2012
Skills
Sales & Marketing
Data Entry
Counseling
Limited Lines Insurance
First Aid/CPR
Medicine Technician
Defensive Driving
Switchboard
Cash Handling
9c72eefa-a70b-47e7-84df-918819dec77d
Andrew Smith
Phone:
(000) 000-0000
Email:
andrew_smith@example.com
Address:
287 Custer Street, Hopewell, PA 00000
Professional Summary
Dedicated and enthusiast professional with experience in the fields of teaching, forestry, human resource and plantation management; having keen interest in learning remote sensing & GIS for application in natural resources and environmental planning and management. Completed two short courses (3 months each) on this subject area. Interested in resource planning and environmental impact mitigation.
Employment history
Nov. 2019 – Present
Syreetashire, Iowa
Assistant Manager, Rath, Casper and Spinka
– Administration of the human, financial, natural resources of the unit.
– Organise and plan the day to day activities.
– implementing various policy decisions for cost reduction and quality improvement.
– Budgeting for income and expenditure.
– Experience in the plantation/estate (Rubber and Cashew) and factory units of the organisation.
– Organise and plan the day to day activities.
– implementing various policy decisions for cost reduction and quality improvement.
– Budgeting for income and expenditure.
– Experience in the plantation/estate (Rubber and Cashew) and factory units of the organisation.
Apr. 2017 – May. 2017
West Lahoma, Alaska
Teaching Assistant, Volkman-Waelchi
Teaching and evaluating the undergraduate students.
Organise and conduct various social and cultural events.
Plan and organise field visits and practical sessions.
Organise and conduct various social and cultural events.
Plan and organise field visits and practical sessions.
Jan. 2016 – Feb. 2016
North Jon, Nevada
Research Assistant, Nikolaus, Bashirian and Kassulke
– Plan field visits and organise interviews.
– Collect and analyse the gathered data/information.
– presentation of the data.
– Led the project team in making a audio-visual documentary & played various roles in its technical team.
– Collect and analyse the gathered data/information.
– presentation of the data.
– Led the project team in making a audio-visual documentary & played various roles in its technical team.
Dec. 2015 – Jan. 2016
Fondaberg, New Mexico
Teaching Assistant, Rolfson, Mitchell and Effertz
Teaching and evaluating the undergraduate students.
Organise and conduct various social and cultural events.
Plan and organise field visits and practical sessions.
Plan and organise field visits and practical sessions.
Education
Jun. 2013
Master of Science: Forestry
- North Florida Institute – Mayertside, North Carolina
Oct. 2010
Bachelor of Science: Forestry
- West Hyatt Institute – North Hiramburgh, Hawaii
Skills
Data presentation
Experienced
Project Management
Experienced
Statistical analysis – SPSS, R stat
Skillful
R and Python programming
Skillful
GIS software packages – ArcGis & QGIS
Skillful
5951503a-7247-4c50-a157-2d9fe6c45e19
Andrew Smith
287 Custer Street, Hopewell, PA 00000andrew_smith@example.com
(000) 000-0000
Professional Summary
Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction. Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention. Actively seeking a customer service role where I can utilize my experience to add immediate value to an organization.
Skills
Great Customer Service
Bilingual Spanish/English
Cash Handling
Phone Skills
Collection Calls
Utilizing office equipment
Team Player
Multi-tasking
Employment history
Assistant Manager, Will, Frami and Jones. Lake Jacquetta, Montana
Nov. 2016 – Present
- Provide product coupons, informational brochures, or other incentives to persuade people to use our services.
- Establish and maintain relationships with individual or business customers and provide assistance with problems these customers may encounter.
- Examine, evaluate, or process loan applications
- Receive payment by cash, check, credit cards, or automatic debits.
- Issue receipts, refunds, credits, or change due to customers.
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
- Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services.
- Supervise others and provide on-the-job training.
- Review loan agreements to ensure that they are complete and accurate according to policy.
- Handle customer complaints and take appropriate action to resolve them.
- Answer questions about product features and benefits.
- Cash checks for customers.
- Obtain customer information such as name, address, income, banking information and enter into computer.
Pharmacy clerk, Mann Inc. Beerfort, Indiana
Mar. 2004 – Feb. 2005
- Operate cash registers to accept payment from customers.
- Accept prescriptions for filling, gathering and processing necessary information.
- Prepare prescription labels by typing or operating a computer and printer.
- Receive, store, and inventory pharmaceutical supplies or medications, check for out-dated medications, and notify pharmacist when inventory levels are low.
- Unpack, sort, count, and label incoming merchandise, including items requiring special handling or refrigeration.
- Maintain and clean equipment, work areas, or shelves.
- Receive written prescription or refill requests and verify that information is complete and accurate.
- Establish or maintain patient profiles, including lists of medications taken by individual patients.
- Answer telephones, responding to questions or requests.
Fabrication Technician, Balistreri and Sons. South Darrell, Idaho
May. 1998 – Jul. 1998
- Inspect, test, and adjust completed units to ensure that units meet specifications, and tolerance
- Operate equipment to verify operational efficiency.
- Inspect materials, products, or equipment to detect defects or malfunctions.
- Discard or reject products, materials, or equipment not meeting specifications.
- Position products, components, or parts for testing.
- Stack or arrange tested products for further processing, shipping, or packaging..
Education
Kshlerin Institute, Lake Helaine, South Dakota
High School Diploma, General, Oct. 1995
7f0cb353-7cc0-429e-a1a3-aa01a54547ee
Andrew Smith
287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000
Professional Summary
Real Estate Professional seeking a progressive role within an established Property Management Company. Proven track record in residential property sales, listings, and valuations within Baldwin County, Alabama. Valuable experience to transition to Property Management. Business savvy leader and customer service focused professional with intense determination and drive and commitment to excellence.
Employment history
Assistant Manager/ Bartender, Simonis, Kuphal and Hahn. West Eliborough, Hawaii
Sep. 2017 – Present
- Monitor employee and patron activities to ensure liquor regulations are obeyed.
- Greet guests, escort them to their seats, and present them with menus and wine lists.
- Investigate and resolve complaints regarding food quality, service, or accommodations.
- Count money and make bank deposits.
- Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
- Clean glasses, utensils, and bar equipment.
- Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks.
Realtor Associate, Wisoky Group. Langworthfurt, Arizona
Jan. 2019 – Present
- Act as an intermediary in negotiations between buyers and sellers, generally representing one or the other.
- Advise clients on market conditions, prices, mortgages, legal requirements and related matters.
- Compare a property with similar properties that have recently sold to determine its competitive market price.
- Promote sales of properties through advertisements, open houses, and participation in multiple listing services.
- Accompany buyers during visits to and inspections of property, advising them on the suitability and value of the homes they are visiting.
- Confer with escrow companies, lenders, home inspectors, and pest control operators to ensure that terms and conditions of purchase agreements are met before closing dates.
- Prepare documents such as representation contracts, purchase agreements, closing statements, deeds and leases.
- Review property listings, trade journals, and relevant literature, and attend conventions, seminars, and staff and association meetings to remain knowledgeable about real estate markets.
Server, Schimmel LLC. Aliborough, South Dakota
Oct. 2014 – Dec. 2015
- Present menus to patrons and answer questions about menu items, making recommendations upon request.
- Write patrons’ food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
- Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
- Stock service areas with supplies such as coffee, food, tableware, and linens.
- Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
- Collect payments from customers.
Administrative Assistand, Dibbert, Predovic and Mueller. West Neta, Delaware
Mar. 2012 – Sep. 2012
- Use computers for various applications, such as database management or word processing.
- Create, maintain, and enter information into databases.
- Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
- Conduct searches to find needed information, using such sources as the Internet.
Education
Northern Bosco, Gleichnerville, California
Bachelor of Science, Marketing with a concentration in Real Estate, Nov. 2013
Skills
Sales
Detail Oriented
Marketing
Property Management
Problem Solving
Time Management
Leadership
Professional Communication
3b930533-ef78-42cd-8943-edbe18f7e0c0
Andrew Smith
287 Custer Street, Hopewell, PA 00000andrew_smith@example.com
(000) 000-0000
Professional Summary
Experienced Assistant Store Manager with a wide-spread of transferable skills in management and sales. Competent and dependable professional equipped with in-depth knowledge of business and retail operations and merchandising. Exceptional ability to connect with people and understand their wants, needs, and desires and delivering legendary service on every interaction.
Employment history
Assistant Manager, Price, Oberbrunner and Kertzmann. East Jose, North Dakota
Dec. 2017 – Feb. 2018
- Assists Store Manager in responsibility for the store
- Oversee store operation including inventory and merchandizing
- Create a welcoming environment for the customer by greeting and assisting
- Resolve customer complaints regarding sales and service
- Interview, select, and train potential employees
- Ensuring store schedules and objectives are met by employees
Key Holder/Sales Associate, Barrows-Kozey. Port Humberto, South Carolina
Apr. 2017 – May. 2017
- Assist in floor moves, merchandising, display maintenance, and housekeeping of sales floor and stock room
- Handled guest complaints and maintained a positive shopping experience for all customers
- Responsible for opening/closing of the store, bank deposits, paperwork, and restocking inventory
- Process sales transactions utilizing POS system
Receptionist, Kemmer LLC. Cummeratahaven, Indiana
Sep. 2015 – Apr. 2016
- Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments
- Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
- File and maintain records.
- Schedule appointments and maintain and update appointment calendars.
- Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
- Receive payment and record receipts for services.
Education
North Jenkins Academy, North Dianneburgh, Illinois
Bachelor of Arts, Paralegal, Jul. 2018
Northern Nebraska University, Thompsonborough, Colorado
High School Diploma, Oct. 2014
Skills
Leadership
Experienced
Scheduling
Experienced
Decision Making
Experienced
Communication Skills
Expert
Conflict Resoultion
Expert
a5038452-8638-44a9-83a8-abe60c3e99f5
Andrew Smith
287 Custer Street, Hopewell, PA 00000andrew_smith@example.com
(000) 000-0000
Professional Summary
Passionate Project Manager PMP with 3 years of experience, seeking to increase profitability for new employer. At mahal itech point slashed costs by 32% in 6 months by implementing Lean training across all departments. Skilled in cost reduction, new marketting strategy which suits particular business and Business Process Improvement.
Employment history
Assistant manager, Borer and Sons. Janaechester, Minnesota
Feb. 2015 – Apr. 2015
- recruiting, training and supervising staff
- agreeing and managing budgets
- planning menus
- ensuring compliance with licensing, hygiene and health and safety legislation/guidelines
- promoting and marketing the business
- overseeing stock levels
- ordering supplies
- producing staff rotas
- handling customer enquiries and complaints
- taking reservations
- greeting and advising customers
- problem solving
- preparing and presenting staffing/sales reports
- keeping statistical and financial records
- assessing and improving profitability
- setting targets
- handling administration and paperwork
- liaising with customers, employees, suppliers, licensing authorities and sales representatives
- making improvements to the running of the business and developing the restaurant
Assistant manager, Kiehn, Wehner and Robel. Antonymouth, Iowa
Nov. 2014 – Jan. 2015
- recruiting, training and supervising staff
- agreeing and managing budgets
- planning menus
- ensuring compliance with licensing, hygiene and health and safety legislation/guidelines
- promoting and marketing the business
- overseeing stock levels
- ordering supplies
- producing staff rotas
- handling customer enquiries and complaints
- taking reservations
- greeting and advising customers
- problem solving
- preparing and presenting staffing/sales reports
- keeping statistical and financial records
- assessing and improving profitability
- setting targets
- handling administration and paperwork
- liaising with customers, employees, suppliers, licensing authorities and sales representatives
- making improvements to the running of the business and developing the restaurant
Assistant manager, Wisoky Inc. West Sheilah, Utah
Apr. 2012 – Mar. 2013
- Ensuring company policies are followed.
- Optimizing profits by controlling costs.
- Hiring, training and developing new employees.
- Resolving customer issues to their overall satisfaction.
- Maintaining an overall management style that follows company best practices.
- Providing leadership and direction to all employees.
- Ensuring product quality and availability.
- Preparing and presenting employee reviews.
- Working closely with the store manager to lead staff.
- Overseeing retail inventory.
- Assisting customers whenever necessary.
- Organizing employee schedule.
- Ensuring that health, safety, and security rules are followed.
- Taking disciplinary action when necessary.
- Ensuring a consistent standard of customer service.
- Motivating employees and ensuring a focus on the mission.
- Maintaining merchandise and a visual plan.
- Maintaining stores to standards, including stocking and cleaning.
- Completing tasks assigned by the general manager accurately and efficiently.
- Supporting store manager as needed.
Education
Western Schmeler, Harrisfort, South Dakota
Associate of Arts, Business management, Aug. 2010
Western Champlin, Lake Wilson, Washington
High School Diploma, Non medical, Sep. 2008
Skills
Management
Skillful
Strategy
Experienced
Interprenuership
Skillful
Management
Skillful
Strategy
Experienced
Interprenuership
Skillful
a18938b1-352c-46da-8d03-5f53dc9b612e
Andrew Smith
287 Custer Street, Hopewell, PA 00000andrew_smith@example.com
(000) 000-0000
Professional Summary
- Enthusiastic and ambitious customer service specialist with wide-spread transferable skills in management, sales, and operations. Exceptional ability to connect with people and understand their wants, needs, and desires and delivering legendary service on every interaction.
- Dedicated, patient-focused Registered Nurse equipped with a Bachelor of Science in Nursing and advanced certifications in anesthesia, breathing and life support, and first aid. Extensive experience gained through clinical rotations at top-rated medical facilities and research centers specifically in the areas of pediatric, obstetrics, regional, neurological, cardiothoracic, and trauma anesthesia. Compassionate and enthusiastic team player devoted to providing highest levels of care to diverse populations.
- Customer-focused, performance-driven executive with extensive experience and verifiable success in the areas of pharmaceutical sales, marketing, and communications. Strong ability to develop strategic plans and drive execution to increase business growth, development, and revenues. Dedicated leader equipped with an entrepreneurial mindset, advanced technical skills, and exceptional customer service delivery.
Employment history
Assistant Manager, Kshlerin and Sons. Belenstad, Florida
Oct. 2018 – Present
- Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
- Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
- Recruit, interview, and select employees.
Team Leader, Stark Group. South Michelle, Louisiana
Dec. 2014 – May. 2016
- Managing team of 26 agents.
- Maintaining FTD & MTD reports related to Shift Adherence, APR and providing feedback on a daily basis.
- Managing Inbound queue to avoid abandon & to maintain service level.
- Client interaction for process improvement and coaching on new product related updates.
- Motivating & downloading real time retention numbers to achieve the target.
- Since April’16 internally shifted to Kolkata handling Ananya process with team size of 25 agents.
- Maintaining daily reports & providing feedback on daily APR & Shift Adherence.
- Client interaction updating them on ongoing campaign & coaching team on new product related updates.
- Preparing campaign wise dialer analysis for client review purpose.
Team Leader, Block and Sons. Trompburgh, South Dakota
Oct. 2013 – Apr. 2014
- Managing a Team of 22 agents.
- Maintaining FTD & MTD reports of AHT & Wrap.
- Maintaining proper Quality standards as per the guidelines provided by the client with the help of daily audits & SBS (Side By Side).
SeniorSales Consultant, Nolan-Mante. Arnoldfort, Florida
Dec. 2011 – Jan. 2013
Dealing with customers and closing the deal.
Team Leader, Runte and Sons. Port Dionneburgh, Florida
Oct. 2009 – Jun. 2010
- Accountability of 500 Vodafone Corporate Accounts.
- On point assistance.
- In charge of waiver portal & revenue dashboard through VAS Selling.
Managing a Team of 24 agents.
10 – Retention Inbound.
10 – First Bill Inbound.
4 – Collection Inbound.
Maintaining FTD & MTD reports for all the processes.
Tracking of ACD & Retention related queries & getting them resolved.
Managing reversal tracker & closing the same as per the revenue target provided by the client.
Maintaining proper Quality standards as per the guidelines provided by the client with the help of daily audits & SBS (Side By Side).
Quality Analyst, Stark, Hoeger and Boyer. Terryfort, California
Feb. 2008 – Jun. 2008
Auditing recorded calls of Collection Agencies who use to out call
customers for bill payment.
Quality Analyst., Shields-Torphy. West Quintonberg, Iowa
Mar. 2005 – Sep. 2005
- Handling 5 agents (Outbound C Sat Agents) & 12 agents (Inbound).
- Providing feedback pertaining to deduction in ACD (Average Call Handling Duration)& Quality Parameters.
- Handled a project of NAKSHATRA pertaining to C-Sat.
- Preparation of Quality MIS & weekly review agenda.
Education
Western Alaska Academy, Sherellview, Connecticut
High School Diploma, Commerce, Sep. 2018
Skills
Customer Service Skills
Expert
Team Handling Skills
Expert
Microsoft Office
Experienced
ffe1bede-5763-43c2-a8b6-825dfdf7e836
Andrew Smith
287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000
Professional Summary
Adaptable, open-minded, analytical accounting expert with over 3 years of experience eager to join a respectable, customer-focused financial institution as a public accountant. Chartered Accountant with advanced knowledge of auditing, preparation of individual, corporate, and partnership tax returns, and the development of quarterly and year-end estimates. Detail-oriented with exceptional organization and communication skills with the drive to exceed expectations on every assignment.
Employment history
Assistant Manager, Labadie and Sons. Ralphchester, Oklahoma
Jan. 2020 – Present
- Collect and analyze data to detect deficient controls, duplicated effort, extravagance, fraud, or non-compliance with laws, regulations, and management policies.
- Prepare detailed reports on audit findings.
- Supervise auditing of establishments, and determine scope of investigation required.
- Report to management about asset utilization and audit results, and recommend changes in operations and financial activities.
- Inspect account books and accounting systems for efficiency, effectiveness, and use of accepted accounting procedures to record transactions.
- Prepare, analyze, and verify annual reports, financial statements, and other records, using accepted accounting and statistical procedures to assess financial condition and facilitate financial planning.
- Conduct pre-implementation audits to determine if systems and programs under development will work as planned.
- Examine inventory to verify journal and ledger entries.
Assistant Manager, Bailey, Carter and Boyer. Aldoview, Florida
Apr. 2018 – Jul. 2018
- Prepare detailed reports on audit findings.
- Collect and analyze data to detect deficient controls, duplicated effort, extravagance, fraud, or non-compliance with laws, regulations, and management policies.
- Inspect account books and accounting systems for efficiency, effectiveness, and use of accepted accounting procedures to record transactions.
- Responsible for managing the statutory audits of various clients
- Responsible for compliances of various clients
- Did statutory audits of below mentioned clients
- Magnum MI Steel Pvt. Ltd.
- Avia Xpert Pvt. Ltd.
- Raj Knitters
- Kox Med & Lab Pvt. Ltd
- Did Internal audits of below mentioned clients
- Massive Restaurants Pvt. Ltd.
- Vermillion Communication Pvt. Ltd.
- IBroad 7 Pvt. Ltd.
- Golflan Pvt. Ltd
- Preparation and finalization of finanancial statements in compliance with schedule VI/III and ensuring compliance with accounting standards
- Preparation of tax audit reports in compliance with Income tax act , 1961
- Taxation
- Preparation of Income tax returns
- Tax planning of Individuals
- Preparation of TDS returns
- Preparation and filing of GST returns
- Preparation of scrutiny letters and represented cases in Income tax department
Consultant, Kuhn Inc. Chungfurt, Kansas
Jan. 2018 – Feb. 2018
- Revenue testing
- Expense Testing
- Good knowledge of Canvas software used in EY
- Prepare lead sheets for various components of Financial statements
Education
East Nevada University, East Dignamouth, Mississippi
Bachelor of Commerce, Finance, May. 2017
Eastern Missouri Academy, South Roseline, West Virginia
CHARTERED ACCOUNTANT, Finance, Jan. 2017
Skills
Project Management
MS Office
Communication
9a16b99e-a39a-4c0a-9067-6131e2bdb730
Andrew Smith
Professional Summary
Enthusiastic and ambitious customer service specialist with wide-spread transferable skills in management, sales, and operations. Exceptional ability to connect with people and understand their wants, needs, and desires and delivering legendary service on every interaction. Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction. Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention.
Employment history
Assistant Manager, Ebert, Steuber and Mante. Lake Lucianostad, North Dakota
Nov. 2015 – Jul. 2016
- Provided high quality service to guests ensuring customer satisfaction
- Greet customers entering establishments
- Issue receipts, refunds, credits, or change due to customers
- Served at the front desk as a cashier accepting all forms of payment developing strong mathematical skills
- Also, worked as a back handler in the kitchen
- Performed tasks with accuracy and attention to detail under minimal supervision
- Closed the store most of the time under minimal supervision where cleaning tasks and paper work was performed
- Provided excellent service for the customers through the phone
- Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
- Consult with managers or other personnel to resolve problems in areas such as equipment performance, output quality, or work schedules.
Athletic Council Leader: North Albion Collegiate Institute, Bergnaum and Sons. Rutherfordstad, New York
Nov. 2010 – Sep. 2011
- Working as a team
- Raised money by selling food and drinks
- Assisted with organizing sport events
Teaching Assistant: Highfield Junior School, Altenwerth Inc. Simonisview, Nebraska
Dec. 2009 – Jan. 2010
- Establish clear objectives for all lessons, units, and projects and communicate those objectives to students.
- Establish and enforce rules for behavior and procedures for maintaining order among the students for whom they are responsible.
- Prepare materials and classrooms for class activities.
- Observe and evaluate students’ performance, behavior, social development, and physical health.
- Read books to entire classes or small groups.
- Prepare, administer, and grade tests and assignments to evaluate students’ progress.
- Assign and grade class work and homework.
- Plan and conduct activities for a balanced program of instruction, demonstration, and work time that provides students with opportunities to observe, question, and investigate.
- Interacting with school staff member and other volunteers.
Education
East Alaska University, Classiefort, West Virginia
Bachelor of Science, General Science, Present
The Wyman, Russelchester, Maryland
Bachelor of Science, Life science
Personal info
Phone:
(000) 000-0000
Email:
andrew_smith@example.com
Address:
287 Custer Street, Hopewell, PA 00000
Skills
Remarkable interpersonal skills
Quick learning and negotiating; determined towards goal
punctuality and time management
Possess nice communication
Do multitasking- flexible and adaptable towards multiple priorities
Ability to work with Microsoft Word, Excel, and Power point
fd84a726-6c6d-45af-9fc6-81e3f3f0d561
Andrew Smith
287 Custer Street, Hopewell, PA 00000andrew_smith@example.com
(000) 000-0000
Professional Summary
Recent graduate equipped with a Bachelor of Technology in Mechanical Engineering with eagerness to join a reputable organization to begin a fulfilling, lifelong career. Good knowledge of Rolling Mills, Equipment in design of Strip Processing Lines. Additional knowledge of Engineering Adhesives and sealants (Loctite and Teroson) used in Manufacturing Industries. Co-Founded a startup ‘The Campus Hub’ for provision of homely food at affordable costs for everyone. Good knowledge of Resource management, Employee Management, etc.
Employment history
Assistant Manager, Berge, Hermiston and Streich. Kshlerinfort, Washington
Aug. 2018 – Present
- Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter.
- Direct or coordinate activities of businesses or departments concerned with production, pricing, sales, or distribution of products.
- Visit franchised dealers to stimulate interest in establishment or expansion of leasing programs.
- Coordinate activities between departments, such as pre-coating and sales.
Intern, Lehner, Ernser and Feeney. Wernermouth, Michigan
Mar. 2017 – May. 2017
- Study industrial processes to determine where and how application of equipment can be made.
- Establish or coordinate the maintenance or safety procedures, service schedule, or supply of materials under supervision and guidance of industry mentors required to maintain machines or equipment in the prescribed condition.
- Assistance in installation, operation, maintenance, or repair to ensure that machines or equipment are installed and functioning according to specifications.
Education
Eastern Boyer University, Blandamouth, Pennsylvania
Bachelor of Technology, Mechanical Engineering, May. 2018
Kerluke University, Port Jarvis, California
Diploma, Mechanical Engineering, May. 2015
Skills
Project Management
Beginner
Operations Management
Beginner
Financial Advisor
Beginner
Solar Engineering and Management
Beginner
e684b659-9bf5-4468-ae2e-89388ba83c2a
Andrew Smith
Professional Summary
Administrative Assistant reporting directly to the Manager responsible for providing day-to-day operations support. Major responsibilities include administrative duties,and personnel management. Advanced technical skills and in-depth knowledge of children management used to maintain high-levels of quality care and ensure the safety of children.
In-depth knowledge of standard office procedures, software, and machines; proficient use of Microsoft Office Suite, scheduling software, the internet, and database software.
In-depth knowledge of standard office procedures, software, and machines; proficient use of Microsoft Office Suite, scheduling software, the internet, and database software.
Employment history
ASSISTANT MANAGER, Walter Inc. East Bret, Massachusetts
May. 2019 – Present
- Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
- Create, maintain, and enter information into databases.
- Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
- Responsible in ensuring the daycare always in a good conditions.
- Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
- Prepare and mail checks.
- Supervise other clerical staff and provide training and orientation to new staff.
- Dress children and change diapers.
- Observe and monitor children’s play activities.
- Communicate with children’s parents or guardians about daily activities, behaviors, and related issues.
- Support children’s emotional and social development, encouraging understanding of others and positive self-concepts.
- Assist in preparing food and serving meals and refreshments to children.
- Establishing and maintaining students behaviour.
- Help children with homework and school work.
- Read to children and teach them simple painting, drawing, handicrafts, and songs.
- Discipline children and recommend or initiate other measures to control behavior, such as caring for own clothing and picking up toys and books.
- Perform general administrative tasks, such as taking attendance, editing internal paperwork, and making phone calls.
- Perform housekeeping duties, such as laundry, cleaning, dish washing, and changing of linens.
- Assist in implementing all policies and rules governing student’s life and conduct.
READING FACILITATOR, Walter-Cronin. Ferminafort, New Jersey
Sep. 2017 – Oct. 2017
- Organize and lead activities designed to promote physical, mental and social development, such as games, arts and crafts, music, storytelling, and field trips.
- Teach basic skills such as color, shape, number and letter recognition, personal hygiene, and social skills.
- Teach proper eating habits and personal hygiene.
- Arrange indoor and outdoor space to facilitate creative play, motor-skill activities, and safety.
- Demonstrate activities to children.
- Meet with other professionals to discuss individual students’ needs and progress.
- Attend professional meetings, educational conferences, and teacher training workshops to maintain and improve professional competence.
- Observe and evaluate children’s performance on Iqra’ reading.
- Attend to children’s basic needs by feeding them, dressing them, and changing their diapers.
- Read books to entire classes or to small groups.
PROMOTER, Hamill-Graham. Cherside, Indiana
Dec. 2013 – Jan. 2014
- Sell products being promoted and keep records of sale.
- Set up and arrange displays to attract the attentions of prospective customers.
- Suggest specific product to meet customer’s needs.
- Identify interested customers to provide them with additional information.
- Demonstrate or explain products, methods, to persuade customers to purchase products.
Education
Eastern Klocko, North Samuelfurt, Kansas
DIPLOMA, BUSINESS ADMINISTRATION, Sep. 2017
East Herman, Doreneburgh, Texas
SPM, ARTS, Jan. 2013
Personal info
Phone:
(000) 000-0000
Email:
andrew_smith@example.com
Address:
287 Custer Street, Hopewell, PA 00000
Skills
MIRCROSOFT OFFICE
CALCULATIONS
ENGLISH [SPEAKING]
ENGLISH [WRITING]
BAHASA [SPEAKING]
BAHASA [WRITING]
COMMUNICATION
ORGANIZATION
TEAM PLAYER
CREATIVITY
4c2d0c09-47e6-4f59-84fb-ef09744c4650
Andrew Smith
287 Custer Street, Hopewell, PA 00000andrew_smith@example.com
(000) 000-0000
Professional Summary
Calculated, methodical, adaptable individual with experience in office management as an assistant manager of Tiger Schulmann’s Mixed Martial Arts. Trained in nine different martial arts with a black belt in seven. Experienced EMT/Firefighter that offers experience in both emergency medical response and CPR. Balances time efficiently, balancing both school work and athletic involvement. Currently Captain of NYIT’s Ultimate Frisbee Club Team.
Employment history
Volunteer Firefighter/EMT, Morar, Macejkovic and Lesch. Lake Wyatt, New Mexico
Jan. 2016 – May. 2017
Assist in emergency response situations including emergency medical situations within the tri-county area of Somerset, Middlesex, and Union counties of New Jersey. Developed ability to respond quickly and efficiently in emergency situations under pressure.
- Plan and administer budgets for programs, equipment and support services.
- Speak to community groups to explain and interpret agency purposes, programs, and policies.
Assistant Manager, Lehner, Wuckert and Fadel. New Sonnyburgh, Kentucky
Jan. 2017 – Feb. 2017
Help to assist in office work that relate to the students’ membership with Tiger Schulmann’s including organizing files, responding to emails and text as communication with students of the school. Developed leadership, communication, and organizational skills.
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
- Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
- Maintain scheduling and event calendars.
Education
East Michigan Academy, West Ozzieborough, Wyoming
Bachelor of Science, Criminal Justice, Present
Lind Academy, East Margy, New York
High School Diploma, Engineering and Law, Feb. 2017
Skills
Martial Arts
Expert
Ultimate Frisbee Player
Expert
Leadership skills
Experienced
CPR/Resuscitation
Experienced
Emergency Response
Experienced
Office Management
Skillful
dd98b155-3a41-43e0-9c91-8237fb481c00
Andrew Smith
Phone:
(000) 000-0000
Email:
andrew_smith@example.com
Address:
287 Custer Street, Hopewell, PA 00000
Professional Summary
- I have more than 14 years of experience in overall e-publishing industry.
- I have more than 5 years of experience in handling the team with more responsibilities.
- Plan in advance to meet the schedule.
- I have experience to coordinate with various team project manager, technology team.
- I have experience in testing the in-house tool related to my project.
- Checks Weekly/Monthly production reports of the team members
- Conducts regular meeting with subordinates to discuss the feedback, improvement of the process, and find solutions other problems.
- I have given training LaTeX to newly-hired personnel.
- Monitors and evaluates subordinates’ performance according to Company standards.
Employment history
Aug. 2018 – Present
Quitzonberg, Louisiana
Assistant Manager, O’Kon-Stokes
- Directs, coordinates, monitors and evaluates work activities of shift personnel to ensure that Company’s productivity, quality standards and schedules are met.
- Conducts orientation to newly-hired personnel regarding general department rules and procedures and related Company policies and train the new hires according to the workflow process.
- Communicates with incoming/outgoing shift regarding work status.
- Evaluates quality and provide the feedback to respective personnel.
- Checks Weekly/Monthly Production Reports of the team members.
- Conducts regular meeting with subordinates to inform them of matters and to discuss the section’s activities and other problems and finds solutions to them.
- Initiative automation to improve the quality, as well as TAT.
- Monitors productivity and continually evolves processes for better efficiency.
- Trains, monitors and evaluates subordinates’ performance according to Company standards.
- Troubleshooting the issues during the TeX2XML extraction such as LaTeX, Parser, CC, CheckTeX.
Apr. 2011 – Aug. 2011
Loreanmouth, Rhode Island
Senior Paginator, Schmeler-Farrell
- I worked as a Senior Paginator.
- I do align the texts, figures, and tables according to the specifications.
- Editor will check check and edited files with MS and he/she will mark the corrections into the edited files.
- After that, I do carry out all the corrections. Editors should ensure that whether all the corrections have been made correctly or not.
- Once get finalize manuscripts we will send the files to corresponding editor/author.
Sep. 2008 – Jun. 2010
North Daronview, Connecticut
Executive Paginator, King, Berge and VonRueden
- I started as a Junior Paginator in LaTeX project.
- I do align the texts, figures, and tables according to the specifications.
- Troubleshooting the issues during the Pagination.
- Ensure the quality as per standard specifications.
- I carry out the corrections which received from the Editor.
- If we have received any corrections from editor/author, we will make the corrections as what they have requested.
Education
Aug. 2009
Master of Science: Information Technology
- South Halvorson University – Fayfurt, Massachusetts
Nov. 2004
Bachelor of Science: Computer Science
- Western Zboncak Academy – South Clarkfurt, West Virginia
Skills
Handling XML file
Experienced
Ensure the quality as per client specifications
Tool Testing Knowledge
Skillful
Handling LaTeX project
Expert
MS Office Package
Experienced
9c1ed865-69e0-48e5-9a5c-b3a7d615f973
Andrew Smith
Phone:
(000) 000-0000
Email:
andrew_smith@example.com
Address:
287 Custer Street, Hopewell, PA 00000
Professional Summary
Results-driven operations manager and engineer armed with a graduate degree and more than 4 years’ experience. Dedicated to improving efficiency, productivity, and profitability of organizations through the development and execution of innovative, cost-effective solutions. Adept at leading teams in the optimization of processes and procedures within manufacturing plants.
Employment history
Mar. 2020 – Present
North Teneshafort, California
Assistant Manager, Koss, Schowalter and Muller
- Completed IT Infrastructure project of Rs. 15000000 within timeline & budget
- Closely collaborated with project members to identify and quickly address problems
- Investigated and corrected or escalated project problems
Analyzed projects to determine resource requirements and procured necessary equipment and software - Managed reliable network connectivity with minimum resources available in initial phase of project
- In project, it included Installation & configuration of firewalls, VPN’s, Network switches, Cisco AP, CCTV to increase and manage client network security
- Cisco VOIP setup installation & configuration was done for the first time in DFPCL plant
- DFPCL Dahej IT infrastructure is now the most advanced and reliable setup, with over 30 network switches connected in full mesh topology, more than 80 VOIP devices installed which gives crystal clear voice quality to end users, more than 50 CCTV with smart intelligence installed in premises
- After completing the project, now working in operations & maintaining the complete IT operations
- Implemented company policies, ISO policies, technical procedures and standards for preserving integrity and security of data
- Working as a SPOC between end users & SAP consultant
- Responsible for addressing the SAP related issues by coordinating with SAP consultants
Aug. 2017 – Aug. 2018
Port Coleberg, Oregon
Assistant Manager, Conroy-Emmerich
- Completed IT infrastructure project worth Rs. 7500000 within timeline & budget
- Oversaw bidding and proposal processes, negotiated contracts and established roadmaps with individual vendors
- In project it included Installation & configuration of firewalls, VPN’s, Network switches, CCTV to increase and manage client network security
- After completing the project, worked in operations & maintained the complete IT operations
- Troubleshot and maintained all networking devices and infrastructure across enterprise including switches, routers, firewalls & servers
- Implemented company policies, technical procedures and standards for preserving integrity and security of data, reports and access
- Worked as a SPOC between end users & SAP consultant
- Worked with MM, QM & PP SAP module users to resolve their day to day issues
Aug. 2015 – May. 2016
Yasmineside, Georgia
Sr. Engineer, O’Connell Group
- Handling the mail server
- Administration of office 365 setup across the organization
- Resolving the day to day issues related to mail
- IT infrastructure planning & Deployment
- Have been a part of every new project such as McAfee implementation, Backup Solution etc
- Maintaining NAS (Storage) server for the user’s.
Part of the Cyberoam activity & Active directory - Maintaining Inventory of assets etc
- Working as a key point between client & Vendor (Co-ordination with Vendors regarding ongoing projects & various issues if any.)
- Handling all the escalated calls from first level
- Handling all the IT issues of IB members
- Installed, configured, and supported local area network (LAN), wide area network (WAN) and Internet system
- Drafted training materials and organized training sessions for new employees on new Technologies
Sep. 2014 – Jun. 2015
North Johnnyborough, Alabama
Trainer, Sanford, Wehner and Schuppe
Worked as a trainer at Networkxx Institute
Education
Dec. 2013
BE (Electronics & Communication): Engineering
- Northern Hoeger University – Volkmanfurt, Colorado
Skills
Office 365 Administrator
Expert
SAP – PP, MM
Experienced
CCNA
Experienced
IT best practice framework expertise
Skillful
Infrastructure solutions
Experienced
Project management
Experienced
5770f733-9769-4893-bc87-78c2e080efaf
Andrew Smith
Phone:
(000) 000-0000
Email:
andrew_smith@example.com
Address:
287 Custer Street, Hopewell, PA 00000
Summary
I am seeking a position with a organization that can provide the potential for significant professional growth and insure success. my strongest attribute is having the ability to manage multiple projects and leading others to achieve the same goal. I have the ability to work with individuals from varying backgrounds, while promoting team values.
Employment history
Jan. 2017 – May. 2017
New Norenestad, Florida
assistant manager, Luettgen-Olson
- Plan and direct staffing, training, and performance evaluations
- Resolve customer complaints regarding sales and service.
- prepare store for closing and opening counting registers, cleaning store front, and make sure all associates are participating and doing their job.
- coach and help associates reach sales goal
Mar. 2015 – Apr. 2015
Lake Demetriatown, Alaska
frier, Schamberger, Tremblay and Waelchi
- Operate large-volume cooking equipment such as grills, deep-fat fryers, or griddles.
- Cook the exact number of items ordered by each customer, working on several different orders simultaneously.
- Maintain sanitation, health, and safety standards in work areas.
Education
Present
Associate of Applied Science
- Northern Oberbrunner – Port Miss, Virginia
Nov. 2016
High School Diploma
- East Oregon College – New Dannette, Arizona
Skills
communication
Experienced
leadership
Experienced
abbility to work on a team
Experienced
computer and internet skills
Skillful
proficent excel and powerpoint
Experienced
853a87bc-0ab9-4caa-b279-936c247fc110
Andrew Smith
Phone:
(000) 000-0000
Email:
andrew_smith@example.com
Address:
287 Custer Street, Hopewell, PA 00000
Professional Summary
Dependable, ambitious, customer-focused leader offering 10+ years of experience working in reputable department stores, including 3+ years of experience in management. Graduated student in 2017 equipped with an Associate’s degree in Liberal Arts. Actively seeking role as a customer service manager where I can utilize skills and knowledge gained through experience and education to provide world class service at every interaction.
Employment history
Sep. 2014 – Nov. 2014
Chaunceyville, Rhode Island
Assistant Manager, Hills, Greenholt and Fay
- Trained, supervised and evaluated staff, enabling them to improve skills and achieve daily objectives
- Completed monthly and weekly paperwork for sales and inventory control
- Oversaw and calculated inventory counts on monthly basis
- Developed loyal customer base and increased sales volume through personal attention to customers
- Managed the sales team, pricing, collections and maintenance
- Responsible for overseeing all sales activities from lead generation through close
- Maintained resident and prospect files and performed other duties as requested by supervisor
- Met the store’s monthly sales target and handling the inventory
- Supervised, interviewed, trained, scheduled staff of 10+
- Responsible for safety training staff members
- Managed deliveries of inventory
- Assisted in human resource functions including staffing, training, scheduling, recruiting, and conflict resolution
- Analyzed sales reports to improve inventory management
- Assisted in marketing and event planning efforts to increase sales
- Managed relationships with customers and vendors ensuring expectations were met
- Increased profits by 20%
- Acted as Store Manager when required
Jan. 2014 – Mar. 2014
Harrishaven, South Carolina
Repair Department Manager, Lubowitz, Turcotte and Hermann
- Controlled inventory and non-inventory levels
- Supervised and trained staff of 2+
- Provided utmost professionalism and integrity in regards to customer service and leadership of team members
- Maintained low shrinkage costs by repairing or building inventory
- Implemented new structures that increases productivity and created more efficient work enviroment
Mar. 2012 – Apr. 2012
New Tobiasshire, New Mexico
Sales, Volkman LLC
- Responded to telephone inquiries by providing quality service to customers and associates
- Strived for quick complaint resolution; commended by supervisor for the ability to resolve problems on the first call and avoid escalation of issues
- Thoroughly learned the company’s product offerings and contributed to an increase in monthly sales
- Performed daily department tasks including stocking, creating merchandise displays, pricing markdowns, transferring merchandise, inventory control, and processing transactions
- Provided comprehensive follow-up, often going between customer and vendors to resolve issues, and tailoring resolutions to meet customer needs
- Built and maintained strong client relationships to ensure leads, future business and maximum productivity
Nov. 2008 – Jun. 2009
Lake Kayla, North Carolina
Customer Service and Cashier, O’Connell, Harvey and White
- Greeted customers and determined their specific needs by following up and generating repeat business by encouraging customers to return
- Maintained an accurate cash draw and calculated deposit amount daily
- Organized shelves and displays
- Demonstrated proficiencies in telephone within a high-volume environment. Addressed concerned/upset/angry guests researched and rapidly solved
- Answered customers’ questions, and provided information on procedures or policies
- Assisted with duties in other areas of the store, bagging and carrying out customers’ items
- Maintained clean and orderly checkout areas and completed other general cleaning duties, such as mopping floors and emptying trash cans
- Assist customers with decision making on purchases
Education
Oct. 2017
Associate of Arts: Liberal Arts
- The Haag Institute – Ahmedburgh, Montana
Nov. 2007
High School Diploma
- South Bosco Institute – Lake James, Delaware
Skills
Sales
Experienced
Customer Service
Expert
Retail Management
Expert
add7e368-8113-46f9-ad20-6ba93f715ad1
Andrew Smith
287 Custer Street, Hopewell, PA 00000andrew_smith@example.com
(000) 000-0000
Professional Summary
Sales-driven, goal-oriented professional dedicated to driving operational success and provide customers with memorable shopping experiences. Over 5 years of experience managing store operations for large, reputable fast food business/ retail including McDonald , jack n box , and Sears. Positive, adaptable leader passionate about building lasting relationships and making a difference in the lives of others.
Why do i feel like i am the best candidate here are some reasons why .
* don’t call in
* always going to run a friendly and safe work place *i have the experience and willing to learn where i be be lacking
* my customer will be satisfied before leave the lot.
* NO SINK REPORTS
Why do i feel like i am the best candidate here are some reasons why .
* don’t call in
* always going to run a friendly and safe work place *i have the experience and willing to learn where i be be lacking
* my customer will be satisfied before leave the lot.
* NO SINK REPORTS
Employment history
assistant manager, Schowalter, Johns and DuBuque. Lake Eloy, Minnesota
Feb. 2020 – Present
- Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter.
- running a shift assisting with truck order and schedule doing all the daily duties for sonic
- Oversee the flow of cash or financial instruments.
- Resolve customer complaints regarding sales and service.
- Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
- Review operational records and reports to project sales and determine profitability.
assistant manager, Buckridge, Ondricka and Labadie. Jenkinsland, Nebraska
Apr. 2018 – May. 2018
i was sent to this location only to help .They were out of managment and until our store open
- Count money and make bank deposits.
- Investigate and resolve complaints regarding food quality, service, or accommodations.
- Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
- Maintain food and equipment inventories, and keep inventory records.
- Schedule staff hours and assign duties.
- Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.
- Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
- Assist with preparing and serving food and beverages.
assistant manager, Graham Inc. Schillermouth, Minnesota
Jan. 2018 – Feb. 2018
i tent to be the one the gets hopped around to help the other stores in need . by helping control labor and food cost
- Review menus and analyze recipes to determine labor and overhead costs, and assign prices to menu items.
- Record the number, type, and cost of items sold to determine which items may be unpopular or less profitable.
- Review work procedures and operational problems to determine ways to improve service, performance, or safety.
- Order and purchase equipment and supplies.
- Keep records required by government agencies regarding sanitation, and food subsidies when appropriate.
shift leader, Donnelly-Steuber. Wizashire, Pennsylvania
Jul. 2017 – Sep. 2017
help in the front making drink and helping expo same time trying to run the shift do as much as possible
carhop
order taker
cook
all the above
carhop
order taker
cook
all the above
cook, Gibson, MacGyver and Haley. Estefanabury, North Dakota
Jan. 2016 – Mar. 2016
cook swap side and burger side its plenty of days i was alone in the kitchen but i had wonderful times
cook, Stark Inc. Lake Florencetown, Vermont
Aug. 2014 – Jan. 2015
started off as a cook i seen on days they needed help so i would speed my things up just to learn the front so i could o both and help out
Education
Cruickshank University, Lynchhaven, Tennessee
High School Diploma, all, Nov. 2011
Skills
maintenance
Experienced
customer service
Expert
pos system
Experienced
d12b8c70-5d09-42b8-98b5-88d631778929
Andrew Smith
287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000
Professional Summary
- Enthusiastic and ambitious customer service specialist with wide-spread transferable skills in management, sales, and operations. Exceptional ability to connect with people and understand their wants, needs, and desires and delivering legendary service on every interaction.
- Dedicated, patient-focused Registered Nurse equipped with a Bachelor of Science in Nursing and advanced certifications in anesthesia, breathing and life support, and first aid. Extensive experience gained through clinical rotations at top-rated medical facilities and research centers specifically in the areas of pediatric, obstetrics, regional, neurological, cardiothoracic, and trauma anesthesia. Compassionate and enthusiastic team player devoted to providing highest levels of care to diverse populations.
- Customer-focused, performance-driven executive with extensive experience and verifiable success in the areas of pharmaceutical sales, marketing, and communications. Strong ability to develop strategic plans and drive execution to increase business growth, development, and revenues. Dedicated leader equipped with an entrepreneurial mindset, advanced technical skills, and exceptional customer service delivery.
Employment history
Assistant Manager, Murray LLC. Kerlukeville, Mississippi
Jul. 2017 – Present
- Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
- Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
- Recruit, interview, and select employees.
Team Leader, Heaney, Rempel and Ritchie. North Yulanda, Nebraska
Oct. 2014 – Oct. 2016
- Managing team of 26 agents.
- Maintaining FTD & MTD reports related to Shift Adherence, APR and providing feedback on a daily basis.
- Managing Inbound queue to avoid abandon & to maintain service level.
- Client interaction for process improvement and coaching on new product related updates.
- Motivating & downloading real time retention numbers to achieve the target.
- Since April’16 internally shifted to Kolkata handling Ananya process with team size of 25 agents.
- Maintaining daily reports & providing feedback on daily APR & Shift Adherence.
- Client interaction updating them on ongoing campaign & coaching team on new product related updates.
- Preparing campaign wise dialer analysis for client review purpose.
Team Leader, Stamm-Rolfson. Adamsview, Utah
Dec. 2013 – Apr. 2014
- Managing a Team of 22 agents.
- Maintaining FTD & MTD reports of AHT & Wrap.
- Maintaining proper Quality standards as per the guidelines provided by the client with the help of daily audits & SBS (Side By Side).
SeniorSales Consultant, Reichel-Mann. West Robert, Alaska
Feb. 2012 – Jun. 2012
Dealing with customers and closing the deal.
Team Leader, Bergstrom-Baumbach. Lake Raleightown, West Virginia
Nov. 2009 – Jun. 2011
- Accountability of 500 Vodafone Corporate Accounts.
- On point assistance.
- In charge of waiver portal & revenue dashboard through VAS Selling.
Managing a Team of 24 agents.
10 – Retention Inbound.
10 – First Bill Inbound.
4 – Collection Inbound.
Maintaining FTD & MTD reports for all the processes.
Tracking of ACD & Retention related queries & getting them resolved.
Managing reversal tracker & closing the same as per the revenue target provided by the client.
Maintaining proper Quality standards as per the guidelines provided by the client with the help of daily audits & SBS (Side By Side).
Quality Analyst, Kirlin, Smith and Okuneva. Catarinaton, California
Sep. 2008 – Feb. 2009
Auditing recorded calls of Collection Agencies who use to out call
customers for bill payment.
Quality Analyst., Upton, Volkman and Reinger. East Jefferey, South Dakota
Aug. 2005 – May. 2007
- Handling 5 agents (Outbound C Sat Agents) & 12 agents (Inbound).
- Providing feedback pertaining to deduction in ACD (Average Call Handling Duration)& Quality Parameters.
- Handled a project of NAKSHATRA pertaining to C-Sat.
- Preparation of Quality MIS & weekly review agenda.
Education
East Crona, O'Connellhaven, North Dakota
High School Diploma, Commerce, Jun. 2018
Skills
Customer Service Skills
Team Handling Skills
Microsoft Office
79314d56-6daf-4147-964b-a89262a8a47a
Andrew Smith
Phone:
(000) 000-0000
Email:
andrew_smith@example.com
Address:
287 Custer Street, Hopewell, PA 00000
Professional Summary
Hardworking individual who is self-motivated and diligent in maintaining focus, meeting deadlines, and providing excellent results while striving to be bubbly, outgoing, and personable. Recent high school graduate currently attending Tarleton State University to major in Ag Business. 4 years of raising livestock and participating in the FFA. Skilled in communication, leadership, problem solving, and customer service. Currently working as an assistant manager at Jimmy John’s and looking to expand horizons.
Employment history
Dec. 2019 – Present
New Raymon, Connecticut
Assistant Manager, McLaughlin-Huels
- Observe color of products being baked and adjust oven temperatures, humidity, and conveyor speeds accordingly.
- Combine measured ingredients in bowls of mixing, blending, and cooking machinery.
- Check the quality of raw materials to ensure that standards and specifications are met.
- Check equipment to ensure that it meets health and safety regulations and perform maintenance or cleaning, as necessary.
- Order and receive supplies or equipment.
- Operate slicing or wrapping machines.
- Take customer orders and convey them to other employees for preparation.
- Prepare bills for food, using cash registers, calculators, and adding machines, and accept payment and make change.
- Balance receipts and payments in cash registers.
- Carve meat.
Apr. 2019 – Jul. 2019
Johnettabury, Missouri
Delivery Driver, Dietrich-Medhurst
- Check temperatures of freezers, refrigerators, and heating equipment to ensure proper functioning.
- Clean service or seating areas.
- Receive and process customer payments.
- Set up or restock product displays.
- Take customer orders and convey them to other employees for preparation.
- Clean or sanitize work areas, utensils, or equipment.
- Describe menu items to customers or suggest products that might appeal to them.
- Perform cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.
- Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment.
Apr. 2018 – Jul. 2018
Macejkovictown, Vermont
Sales Associate, Langworth Inc
- Sell products being promoted and keep records of sales.
- Set up and arrange displays or demonstration areas to attract the attention of prospective customers.
- Identify interested and qualified customers to provide them with additional information.
- Stock shelves with products.
- Dress mannequins for displays.
- Change and rotate window displays, interior display areas, and signage to reflect changes in inventory or promotion.
Nov. 2017 – Dec. 2017
Port Caroll, Michigan
Starbucks Barista, Beier Inc
- Check temperatures of freezers, refrigerators, and heating equipment to ensure proper functioning.
- Clean service and seating areas.
- Prepare or serve hot and cold beverages, such as coffee, espresso drinks, blended coffees, and teas.
- Provide customers with product details, such as coffee blend or preparation descriptions.
- Receive and process customer payments.
- Set up and restock product displays.
- Wrap, label, and date food items for sale.
- Clean and sanitize work areas, utensils, and equipment.
- Demonstrate the use of retail equipment, such as espresso machines.
- Describe menu items to customers or suggest products that might appeal to them.
- Weigh, grind, and pack coffee beans for customers.
- Perform cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.
- Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment.
Education
Present
Bachelor of Science: Agribusiness Management
- West Wyoming Institute – Port Merrill, Connecticut
Jan. 2018
High School Diploma
- The MacGyver – New Lamont, Colorado
Skills
Positive Attitude
Expert
Communication
Skillful
Time Management
Skillful
Adaptability
Experienced
Willingness to Learn
Experienced
Social Media Literacy
Experienced
Affiliations
Awards
References
8bcaf79a-a37a-41fe-91a0-0b7e9ccea643
Andrew Smith
287 Custer Street, Hopewell, PA 00000andrew_smith@example.com
(000) 000-0000
Professional Summary
The majority of my jobs have been in the restaurant industry and that has taught me a lot on working with other whether its with co worker or customers. It has been a humbling experiance as well. I have learned patiance, the importance of organization and the reward of hard work. I’m always striving to go beyond just my best and meeting new people along the way.
Employment history
Assistant Manager, Trantow, Collins and Gottlieb. East Vannessamouth, Arkansas
May. 2018 – Jun. 2018
I handled customer service such as answering phones, scheduling appointments, collecting payment and answering any customers questions. I kept a very clean and tidy work space also organized stock and inventory.
Head Expo, Stroman, Tromp and Windler. Pollichmouth, Massachusetts
Nov. 2016 – Feb. 2017
I was the communicator to the front house staff and the back house staff, made sure everything went out in a timely fashion, kept the work space clean and organized, overseer of order that came in and out.
Also was a hostess or a few months then moved up to expo.
Also was a hostess or a few months then moved up to expo.
Hostess, Powlowski, Halvorson and Nitzsche. Hammeshaven, New Hampshire
Feb. 2016 – Oct. 2016
I was in charge of customer service which included answering the phones, taking reservations, taking to go orders and helping on the floor as much as possible. i also was in charge of scheduling the servers. I kept i neat work area and after hours cleaned my work space and helped any other way i could.
Server/Cook, Runolfsson and Sons. Lake Tifany, Oklahoma
May. 2016 – Sep. 2016
I was a server, cook and weekends i would clean. My duties while i was a server was to keep customers happy, work quickly but friendly, made sure my customers were satisfied with their orders, kept a clean and tidy work space and after my shift clean my work space.
While i was a cook my duties were to match up meals with tickets, serve to customers and make sure they were happy with their order, kept a clean work space and after hours clean my area.
While i was a cook my duties were to match up meals with tickets, serve to customers and make sure they were happy with their order, kept a clean work space and after hours clean my area.
Education
East Macejkovic University, New Serafina, Vermont
High School Diploma, Nov. 2011
Skills
Organized
Expert
Friendly
Expert
Hard Working
Expert
Fast Learner
Expert
2d6f065f-efe5-4133-a0a2-4930b4b77374
Andrew Smith
Professional Summary
Strategic-minded, goal-driven travel manager with successes in the areas of account management, and direct sales. Exceptional ability to build and maintain customer relationships to achieve sales goals. Adaptable, customer-focused consultant with a proven track record of exceeding expectations.
Employment history
Travel Manager, Gleason Inc. Stiedemannborough, Texas
Apr. 2019 – Present
- Exceeding KPI’s.
- Developing and training new team members.
- Plan tour itineraries, applying knowledge of travel routes and destination sites.
- Resolve any problems with itineraries, service, or accommodations.
- Use GDS (Sabre) to search and construct complex airfares.
- Collecting and processing payments.
- Keeping in touch with customers to ensure repeat business.
- Dealing with complaints and refund issues
Assistant Manager (Wholesale), Labadie LLC. North Melvinburgh, Florida
Jan. 2017 – Mar. 2017
- Managed Queensland and Northern NSW sales of Adorne
- Merchandising new trends every week
- Meeting and exceeding sales targets
- Provide excellent customer service
- Invoicing customers
- Processing customer orders and coordinating delivery dates
- Seeking new customers in areas which brand exposure is lacking
Accounts Receivable, Flatley-Hermann. Salvatoreberg, Arizona
Nov. 2016 – Dec. 2016
- Processing daily wholesale banking payments via direct debit, PayPal, cash, cheque and EFTPOS
- Working with customers to agree on viable payment plans
- Running reports to determine customers days overdue (30 days, 60 days, 90+ days) and placing customers on hold (if necessary)
- From these reports determining a course of action – calls, emails, referring cases to collection
- Making collection calls
- Sending follow up emails to overdue accounts and accounts almost due
- Calculating interest charges due on overdue accounts and processing onto the debts via ACCPAC and
referring to debt collection - Liaising with customers to determine an appropriate course of action that suits the customer and the business
- End of Month reporting to help measure collection KPI’s and targets
Administration and Marketing Assistant, Boyer LLC. Magalyport, Colorado
Nov. 2015 – Dec. 2015
- Provide friendly and efficient assistance towards staff and customers
- Processing daily banking of 3 wholesale showrooms and 7 retail stores
- Answering phone calls and directing to correct staff member
- Maintaining a clean working environment for staff
- Ordering of office items – stationery, groceries ect
- Assisting marketing manager in planning and running promotions
- Uploading of styles to website and managing photography
- Managing a large amount of customer queries through email and phone
Education
North Armstrong Institute, Thielport, Georgia
Certificate III in Travel and Tourism, Travel and Tourism, Jun. 2018
Hilll College, Parkerbury, Maryland
Certificate of Education, Year 12, Oct. 2013
Western Farrell Institute, Port Odischester, Vermont
Diploma of Project Management, Project Management, Jun. 2013
Personal info
Phone:
(000) 000-0000
Email:
andrew_smith@example.com
Address:
287 Custer Street, Hopewell, PA 00000
Skills
Communication
Self Motivation
Ability to work under pressure
Time Management
Leadership
Adaptability
Conflict Resolution
c5d53bdb-3d91-4c69-a41e-93cbe0e4623d
Andrew Smith
Professional Summary
Dedicated and passionate pre-med college student working toward a BS in Applied Math and Statistics. Expected graduation May 2021, actively seeking a management role within a reputable, growth-oriented organization. Professional achievements include managing staff, and delivering high levels of customer service.
Employment history
Assistant Manager, Maggio LLC. West Cucmouth, Ohio
May. 2017 – Jul. 2017
Responsible for the non-clinical aspects of a health care institution, such as human resources, budgeting, supplies, and customer service. Led me to become more of a critical thinker with good communication and organizational skills, who is also familiar with the health care system.
- Conduct and administer fiscal operations, including accounting, planning budgets, authorizing expenditures, establishing rates for services, and coordinating financial reporting.
- Develop and implement organizational policies and procedures for the facility.
- Check to ensure that appropriate changes were made to resolve customers’ problems.
- Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
Cashier, Leannon Group. Buckridgeside, Oregon
Oct. 2016 – Jan. 2017
Head cashier with experience of providing excellent customer service. Gained strong product knowledge and understanding of target customers.
- Count money and make bank deposits.
- Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.
- Maintain food and equipment inventories, and keep inventory records.
- Test cooked food by tasting and smelling it to ensure palatability and flavor conformity.
- Record the number, type, and cost of items sold to determine which items may be unpopular or less profitable.
Receptionist, Leffler, Kub and Veum. Dorseyborough, Arkansas
Feb. 2016 – Apr. 2016
- Answered high volume phone calls, booked appointments, and greeted clients.
- Resolved customer problems and concerns.
- Directed customers to appropriate resources.
- Comfortably used computer-based customer service system.
- Maintain log books, including sign-in/out logs.
- Pick up and sort daily incoming correspondence and deliver sorted mail to addressees.
Education
East Corkery, Leifhaven, Wisconsin
Bachelor of Science, Pre-Med majoring in Applied Mathematica and Statistics, Present
Roberts University, Strosinmouth, New Mexico
High School Diploma, Jul. 2017
Personal info
Phone:
(000) 000-0000
Email:
andrew_smith@example.com
Address:
287 Custer Street, Hopewell, PA 00000
Skills
Excel, Microsoft Word, Powerpoint
Fluent in Greek
Advanced Bookkeeping
Mathematics
Critical Thinking
Communication
Organization
Dependability
106d3033-c540-464c-a172-baa8bad72af1
Andrew Smith
287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000
Professional Summary
During my working life I had focused on nursing and caring for others. I thought that was my strongest attribute, but last year I switched career fields and moved into the wine industry which was something I had never done before in any facet. What I learned about myself is that I have the ability to adapt and be proficient in anything I set my mind to. During my time there I learned management skills, marketing, direct sales, and handled many problems with our consultants. I am a chameleon, able to raise to and excel at almost any task that is asked of me.
Employment history
Home Health Aide, Parker Inc. South Concepcionstad, New Jersey
Apr. 2016 – Present
- Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager.
- Administer prescribed oral medications, under the written direction of physician or as directed by home care nurse or aide, and ensure patients take their medicine.
- Check patients’ pulse, temperature, and respiration.
- Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming.
- Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care.
- Plan, purchase, prepare, or serve meals to patients or other family members, according to prescribed diets.
- Accompany clients to doctors’ offices or on other trips outside the home, providing transportation, assistance, and companionship.
- Direct patients in simple prescribed exercises or in the use of braces or artificial limbs.
- Provide patients and families with emotional support and instruction in areas such as caring for infants, preparing healthy meals, living independently, or adapting to disability or illness.
- Perform a variety of duties as requested by client, such as obtaining household supplies or running errands.
Assistant Manager, Walter-Tillman. Kevinville, Virginia
May. 2019 – Jun. 2019
- Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information.
- Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
- Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
- Maintain records pertaining to inventory, personnel, orders, supplies, or machine maintenance.
- Develop or update procedures, policies, or standards.
- Plan layouts of stockrooms, warehouses, or other storage areas, considering turnover, size, weight, or related factors pertaining to items stored.
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
- Resolve customers’ service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
- Solicit sales of new or additional services or products.
- Count money and make bank deposits.
- Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
- Plan menus and food utilization based on anticipated number of guests, nutritional value, palatability, popularity, and costs.
- Design complex graphics and animation, using independent judgment, creativity, and computer equipment.
- Participate in design and production of multimedia campaigns, handling budgeting and scheduling, and assisting with such responsibilities as production coordination, background design and progress tracking.
- Create basic designs, drawings, and illustrations for product labels, cartons, direct mail, or television.
- Create custom illustrations or other graphic elements.
- Order or receive supplies or equipment.
- Order, receive, or stock supplies or retail products.
- Direct the hiring, training, or performance evaluations of marketing or sales staff and oversee their daily activities.
- Displayed the ability to adapted to any and all positions needed for a start up business.
Education
Yost Institute, North Irena, Missouri
Associate of Arts, Nursing, Nov. 2015
Skills
Customer Service
Time Management
Website design
Office/Word
Photoshop
Adaptability
Leadership
f7ec35b8-553c-4488-8efb-c3e27a3a9431
Andrew Smith
Professional Summary
Passionate about my work. With roughly 4 years of retail sales and 2 years of management I am prideful in my ability to meet and achieve any and all standards. I have entered each of my fields and have constantly performed as a top seller in each store I have worked with, produced photos that clients have been amazed with, and created experiences that everyone has enjoyed. I am extremely positive and have received only positive feedback from majority of my clients and customers.
Employment history
Photography & Videography, McKenzie LLC. Hermistonfurt, Nebraska
Apr. 2019 – Present
- Organize and string together raw footage into a continuous whole according to scripts or the instructions of directors and producers.
- Review assembled films or edited videotapes on screens or monitors to determine if corrections are necessary.
- Trim film segments to specified lengths, and reassemble segments in sequences that present stories with maximum effect.
- Edit films and videotapes to insert music, dialogue, and sound effects, to arrange films into sequences, and to correct errors, using editing equipment.
- Cut shot sequences to different angles at specific points in scenes, making each individual cut as fluid and seamless as possible.
- Piece sounds together to develop film soundtracks.
- Program computerized graphic effects.
- Review footage sequence by sequence to become familiar with it before assembling it into a final product.
- Conduct film screenings for directors and members of production staffs.
- Develop post-production models for films.
- Estimate how long audiences watching comedies will laugh at each gag line or situation, to space scenes appropriately.
- Take pictures of individuals, families, and small groups, either in studio or on location.
- Adjust apertures, shutter speeds, and camera focus based on a combination of factors such as lighting, field depth, subject motion, film type, and film speed.
- Use traditional or digital cameras, along with a variety of equipment such as tripods, filters, and flash attachments.
- Determine desired images and picture composition, selecting and adjusting subjects, equipment, and lighting to achieve desired effects.
- Create artificial light, using flashes and reflectors.
- Scan photographs into computers for editing, storage, and electronic transmission.
- Test equipment prior to use to ensure that it is in good working order.
- Review sets of photographs to select the best work.
- Estimate or measure light levels, distances, and numbers of exposures needed, using measuring devices and formulas.
- Manipulate and enhance scanned or digital images to create desired effects, using computers and specialized software.
- Perform general office duties such as scheduling appointments, keeping books, and ordering supplies.
- Produce computer-readable, digital images from film, using flatbed scanners and photofinishing laboratories.
- Develop and print exposed film, using chemicals, touchup tools, and developing and printing equipment, or send film to photofinishing laboratories for processing.
- Direct activities of workers who are setting up photographic equipment.
- Select and assemble equipment and required background properties, according to subjects, materials, and conditions.
- Enhance, retouch, and resize photographs and negatives, using airbrushing and other techniques.
- Set up, mount, or install photographic equipment and cameras.
- Employ a variety of specialized photographic materials and techniques, including infrared and ultraviolet films, macro photography.
- Engage in research to develop new photographic procedures and materials.
Senior Guest Advisor/Key Holder/ Team Lead, Armstrong, Casper and Huels. Jonathanland, Missouri
May. 2019 – Present
- Explain products or services and prices and demonstrate use of products.
- Continuously learn about new products coming out to best benefit the store and customers.
- Assist customers with all questions and concerns.
- Answer questions about product features and benefits.
- Stock carts or stands.
- Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services.
- Provide product samples, coupons, informational brochures, or other incentives to persuade people to buy products.
- Keep areas neat while working and return items to correct locations following demonstrations.
- Sell products being promoted and keep records of sales.
- Suggest specific product purchases to meet customers’ needs.
- Identify interested and qualified customers to provide them with additional information.
- Practice demonstrations to ensure that they will run smoothly.
- Instruct customers in alteration of products.
- Research or investigate products to be presented to prepare for demonstrations.
- Recommend product or service improvements to employers.
- Take photographs of displays or signage.
- Use computers to produce signage.
- Plan commercial displays to entice and appeal to customers.
- Change or rotate window displays, interior display areas, or signage to reflect changes in inventory or promotion.
- Obtain plans from display designers or display managers and discuss their implementation with clients or supervisors.
- Instruct sales staff in color coordination of clothing racks or counter displays.
- Store, pack, and maintain records of props and display items.
- Cut out designs on cardboard, hardboard, or plywood, according to motif of event.
Assistant Manager, Howe-Kub. Alonzoville, Arkansas
Feb. 2018 – Jun. 2018
- Lead Interviews for possible new employees.
- Create work week diagrams for and schedules for all employees.
- Train associates for designated positions.
- Achieve and surpass all sales goals set by regional manager.
- Cash Count.
- Perform weekly stock count.
- Perform closing and opening rituals, count registers and make sales plans for next day.
- Use computers to produce signage.
- Take photographs of displays or signage.
- Supervise the activities of workers engaged in receiving, storing, testing, and shipping products or materials.
- Interview, select, and train warehouse and supervisory personnel.
- Respond to customers’ or shippers’ questions and complaints regarding storage and distribution services.
- Install decorations, such as flags, banners, festive lights, or bunting on or in building, street, exhibit hall, or booth.
- Install booths, exhibits, displays, carpets, or drapes, as guided by floor plan of building or specifications.
- Cut out designs on cardboard, hardboard, or plywood, according to motif of event.
- Prepare sketches, floor plans, or models of proposed displays.
- Collaborate with others to obtain products or other display items.
- Store, pack, and maintain records of props and display items.
- Select themes, lighting, colors, or props to be used.
Sales Associate/ Team Lead, Schaefer, Williamson and Morissette. Grimesland, North Dakota
Jun. 2017 – Jul. 2017
- Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services.
- Provide product samples, coupons, informational brochures, or other incentives to persuade people to buy products.
- Sell products being promoted and keep records of sales.
- Set up and arrange displays or demonstration areas to attract the attention of prospective customers.
- Suggest specific product purchases to meet customers’ needs.
- Identify interested and qualified customers to provide them with additional information.
- Stock shelves with products.
- Take photographs of displays or signage.
- Dress mannequins for displays.
- Construct or assemble displays or display components from fabric, glass, paper, or plastic, using hand tools or woodworking power tools, according to specifications.
- Select themes, lighting, colors, or props to be used.
- Install decorations, such as flags, banners, festive lights, or bunting on or in building, street, exhibit hall, or booth.
- Resolve customer complaints regarding sales and service.
- Monitor customer preferences to determine focus of sales efforts.
Sales Associate, Brakus-DuBuque. East Aubreyberg, Illinois
Oct. 2016 – Nov. 2016
- Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services.
- Keep areas neat while working and return items to correct locations following demonstrations.
- Record and report demonstration-related information, such as the number of questions asked by the audience or the number of coupons distributed.
- Sell products being promoted and keep records of sales.
- Suggest specific product purchases to meet customers’ needs.
- Dress mannequins for displays.
- Arrange properties, furniture, merchandise, backdrops, or other accessories, as shown in prepared sketches.
- Identify interested and qualified customers to provide them with additional information.
Education
Northern Alabama Institute, North Cherlynland, Indiana
Associate of Science, Sociology, Present
Personal info
Phone:
(000) 000-0000
Email:
andrew_smith@example.com
Address:
287 Custer Street, Hopewell, PA 00000
Languages
Spanish
Skills
Project Management
Technical
Social Media Literacy
Interpersonal
Communication
Product Knowledge
c57ffdeb-3b56-4d22-8442-421789de3b45
Andrew Smith
287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000
Professional Summary
A Fashion Model with experience in industrial projects, successfully modeled for brands such as Agna Group and possesses the specific attributes that many designers and fashion directors look for.
Known for being flexible, adaptable, very stylish, versatile, efficient, hard-working, good at taking directions and capable of wearing all types of clothing styles.
Known for being flexible, adaptable, very stylish, versatile, efficient, hard-working, good at taking directions and capable of wearing all types of clothing styles.
Physical Features
Model experience
Employment history
Professional Musician, Yundt, Nienow and Prosacco. South Marshall, Oregon
Dec. 2018 – Present
Performed live music on stage as a singer and guitarist for many night clubs and festivals. Some of the most well-known are Tiffany Bar, Destil Hostel, Flower Lounge, Tirana Art Festival, Peza n’fest.
Taught private guitar lessons for beginner-intermediate students.
Repaired broken strings and other instrument issues.
Assistant Manager, O'Reilly-Crooks. Chungchester, Maine
Jun. 2019 – Jul. 2019
Being part of a great team formed by foreign people in two of the biggest music festivals in Balkan(Kala Festival, AnjunaDeep).
Using english language to communicate with clients and management staff.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Monitored cash intake and deposit records, increasing accuracy and efficiency.
Submitted reports to senior management to aid in business decision-making and planning.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Sales Assistant, Terry-Jast. West Elbert, Indiana
Dec. 2018 – Jan. 2019
Assisted customers with prompt and polite support in-person and via telephone.
Fielded customer questions to provide information about products, availability and pricing.
Processed cash, check and credit card payments.
Functioned as backup in areas of sales, support, and services.
Education
Hartmann Institute, Rossstad, New York
Bachelor of Science, Accounting-Finance, Present
Skills
Knowledge of English
Punctuality and adaptability
Creativity and efficiency
Attitude, stamina and communication skills