assistant manager Archives

worked directly with customers to maintain payday loans as well as pawn loans.
inventory of all items in pawn and on sales floor.
Communicate channel activities and results to senior management by delivering sales reports.
Monitor competitor activity within the channel market and to form strategic plans to increase market share.

Development of the channel programs and execute push-based strategies to retailers
Achieving sales and revenue growth.
Infrastructure growth and Development.
Develop and maintain relationship within assigned accounts (channel partners & Retailers).
Improve client utilization and product and service adoption.
Facilitate all communications and dealings with established retailer.
Lead the marketing planning process where necessary; conduct post program ROI analysis to gauge effectiveness.

To Visit customers/external agencies
To communicate with potential clients and build customer relationships
To monitor and report on competitor activity
Organizing presentations and customer visits
Assisting with promotional activities
Helping to organize market research

Assisted store manager with daily operations
Identified areas of opportunity with sales team and created action plan for improvement
Lead and coached associates to attain sales and customer service goals
Ensure quality standards were met
Handled escalated customer issues and complaints
Ensure all associates and doctors are aware of current store promotions
Monitor supplies and order according to needs and budget

Astro Project Sales Support Unit – Analysis on sales activation
Prepares materials to communicate issue resolution for customers
Ensures resolution of order management issues for all product lines using specialized subject matter knowledge and analysis; serves as a subject matter expert to other departments on sales data management topics
Manages open order (backlog) report issues resolution and reaches out to installers or customers to determine source of delay; communicates status and escalates issues as necessary.
Reviews and analyzes reports detailing performance indicators, sales trends, and other sales data-related analysis, providing recommendations as appropriate

Open/Close store
Provide great customer service
Manage the service/shop area
Manage the commercial customers
Find parts we didn’t have to repair the cars
Inventory monthly

Monitor budget records, and review financial transactions to ensure that expenditures are authorized and budgeted according to Store and General Manager needs.
Help organize and direct employee tasks, resolve personnel problems, hire new staff, and evaluate employee performances.
Order and maintain supplies and inventories of the store.
Maintaining timekeeping information and processing and submitting payroll.

Packaging Procurement: Accountable for complete packaging procurement for lifestyle business along with taking initiatives for procurement efficiency improvement & risk mitigation
Yarn Procurement: Responsible for Vendor Development + 100% OTOB delivery of yarn procured from domestic market
Commodity RM Procurement: Responsible for 30% of wool imports. Strategy formulation for risk mitigation as far as market volatility is concerned and cost saving
Port Switching: For RM Imports, studied the alternative port thoroughly from scratch with Port feasibility study, Conducted trials, while presenting to the team at every stage. Implementation has resulted in overall risk mitigation and cost saving
Projects: Part of Supply Chain Initiatives & Projects
Key Source for MIS, Data Analytics & Innovative Ideas

Acquiring new clients for Product as well as Services team.
Presales, Business Development, Lead Cycle Management.
Generating business on technologies like .NET, CRM, CMS and Email Marketing Campaigns to generate hot leads.
Using marketing tools for effective inbound sales.
Making sales presentation and maintaining other sales data.

Filing and completing paperwork
Time and task deligation
Discipline
Professional customer communicaton and sales.

Resolve problems concerning transportation,
Recommend purchase of new or improved technology, such as automated systems. customer issues.
Responsible for doing Liaison work in various Government departments.
Responsible for prepare daily production reports for the purpose of effective short term planning.
Responsible for prepare inter factory meeting minutes.
coordinating labors for the purpose of achieving monthly production target .
Duty to preparing the performance evaluation of labors for the purpose of doing their performance appraisal.

Assist the store manager in planning and implementing strategies to attract and maintain customers
Assist and support the store manager in the daily operations of the retail store
Train new staff daily operational processes and how to deliver outstanding customer service
Maintain sales and inventory levels by processing invoices of deliveries and completing claims of faulty inventory
Maintain daily records of all transactions and generate reports for the store manager

Process new customer for line of credit
Proficient in all 3 credit bureaus
Maintain cash, deposits, and customers personal information
Prepared tax returns, amendments, and extensions
Followed state and government compliance

Maintains management guidelines by preparing, updating, and recommending human resource policies and procedures.
Maintains historical human resource records by designing a filing and retrieval system; keeping past and current records.
Completes human resource operational requirements by scheduling and assigning employees; following up on work results.
Maintains human resource staff by recruiting, selecting, orienting, and training employees.

Overseeing the Tavern in all areas, including two bars downstairs, bottleshop, one bar upstairs and a nightclub.
Meeting with the Duty managers of each area over the course of the night to ensure that all areas were running smoothly
“Rake” all money from registers that had too much money and segregate in safe to be counted in tills at end of night
Refloat and reconcile all registers and takings
Book all bands to play in nightclub and one bar downstairs
Design weekly newsletter with the Tavern’s weekly events, take the finished product to the printers, and send to all members when ready
Generate all reports for all areas for weekly meeting with the General Manager and the owners

Manage and run functions/events – ensuring excellent customer service and quality delivery.
Make sure all employees adhere to company’s policies & guidelines.
Act as venue representative & set example for our staff.
Labour management – help save money on wages, and increase staff performance.

Crafting and implementing channel sales strategies to meet monthly sales quota
Developing and maintaining partner and prospective partner relationships
Negotiating contracts and growth plans with current and prospective channel partners
Ability to use leadership and sales acumen to train and develop sales staff
Ability to use analytical skills to analyze Key Performance Indicators to determine the health of a channel partner relationship.

Lead statutory audits and tax audit assignments of listed and non-listed Indian entities primarily representing manufacturing and service sector.
Active member of core technical team
Actively contributed in monthly newsletter issued by the firm on technical updates in accounting, corporate and taxation laws in India
Comunicate with customers/clients and evaluate their needs.

Demonstrated the ability to work in a fast-paced environment and displayed dedication to fellow associates by resolving problems at all service areas.
Practiced excellent customer service, answered customer questions and resolved complaints.
Operated all equipment, kiosks, and technologies associated with the Photo Lab, in addition to capturing, photoshopping and developing pictures.
Demonstrated leadership, and provided assistance to management by training and managing all employees in execution of daily tasks and to maximize sales.

I help make sure that all the merchants that hold booths at Black Lion are happy with how their sales are going.
I make sales for many merchants by getting engaged with the customers as a sales associate.
I am the main cashier on the days I work and I also train new workers on the cash register.
I help in the back with receiving in the warehouse building equipment, loading customers vehicles up, and fixing and setting up lighting in the building.
Arrange properties, furniture, merchandise, backdrops, or other accessories to make the black lion booths look good for customers and magazines we send pictures to.

Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
Coached and motivated the team to drive sales that deliver exceptional customer service
Supervised the activities of workers engaged in receiving, storing and shipping products
Maintains an awareness of all product knowledge, and current or upcoming product / trends

Assisted the Store Manger with daily business operations.
Hired and trained personnel, coordinated work schedules, supervised and coached sales team.
answered multiple phone lines and handled the cash register, created spreadsheets to control inventory, stocked merchandise, generated reports, ordered supplies, and worked with other employees to provide great customer service.
Managed closing duties including counting and balancing the registers, as well as making deposits.

Assist the Venue Manager & Assistant Venue Manager in planning and implementing strategies to attract customers.
Coordinate daily customer service operations e.g. sales processes, orders and payments.
Conduct regular audits to ensure the venue is functional & presentable.
Monitor and maintain in venue inventory eg. amenities, glassware, bar inventory etc.
Evaluate staff performance, assist with hiring and training needs
Train and support new and existing employee.
Handle complaints from customers.

Maintains the work structure by updating job requirements and job descriptions for all positions.
Maintains organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes.
Prepares employees for assignments by establishing and conducting orientation and training programs.
Maintains a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions; recommending, planning, and implementing pay structure revisions.
Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counseling employees and supervisors.
Maintains employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims; obtaining and evaluating benefit contract bids; awarding benefit contracts; designing and conducting educational programs on benefit programs.
Ensures legal compliance by monitoring and implementing applicable human resource federal and state requirements; conducting investigations; maintaining records; representing the organization at hearings.

Top 5 customer service score at 3 different locations
2 ESQI cups
Top 5 most recent 3 and 6 month matrix for b2b sales across Canada
Managed the daily programs to keep things running as smoothly as possible.

(Food Grocery Distribution for H-Mart in Maryland & Washington DC Metro area)
Coordinated a purchasing and managing the Asia Food business overflow very efficiently, for other managers and associates.
Distribution warehouse was located in MD, Washington DC, NJ, GA, and CA and supported 50 HMart supermarkets
Brought in $9.5M in annual revenue for the 7 H-Mart supermarkets in Washington DC Metro area
Act as a liaison in between corporate and filed operations like advertisements, development or manufacturing in overseas.
Ensured dispatch container unloading procedure and delivery of the products to stores on schedule.
Followed proper warehouse and stores standards for product freshness, food safety, refrigeration, and warehouse.

Provided customer service by greeting and assisting customers and responding to customer inquiries and complaints.
Directed and supervised fifteen employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
Inventoried stock and reordered when inventory dropped to a specified level.
Hired, trained, and evaluated personnel in sales or marketing establishments, promoting or firing workers when appropriate.

Oversee curriculum development and instruction
Provide direct instruction for adult students on a weekly basis
Provide private lessons for students
Supervise and collaborate with senior instructors within the school to help ensure the delivery of high level instruction within the school
Collaborate with senior instructors to organize school wide events
Maintain financial records and student data

Taking all the customer order, making sheet, prepare the order, dispatch to the actual location, supervise the production quality of cake, bread, cream.
Once good relationship developed with the customer, up sell/cross sell the right product suit to his/her requirements
Supervising employees and providing additional training and coaching as needed to ensure everyone is performing their job properly
Motivating employees to perform well

Handling customer complaints and resolving issues that employees are not authorised to handle on their own
Dealing with schedule changes, employee call-ins, and other staffing issues
Filling in for absent employees as needed to ensure smooth operation of the business
Acting as a role model for all employees by continuously exhibiting a high level of service and attention to detail in all tasks
Delegating tasks to employees
Keeping day-to-day activities organised
Recruiting and interviewing new hires

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