assistant manager Archives

Create weekly and monthly schedules.
Plan and run manager and employee meetings.
Manage and close weekly payroll.
Count weekly and monthly inventory.
Interview and hire potential employees.
Handle customer complains.

Operational In-Charge of Final Checking and Packing Area at the global distribution center
Coordinated with a leading supply chain automation MNC for implementation of Hero warehouse management system
Demand forecasting, sales and distribution planning for daily operation
Implementing kaizen, poke-yoke and total productive maintenance methodologies for business process improvement

Working as aAsst. Manager, projects.
Looks after the Hardware installation & commissioning of projects of CCTV, UVSS, BOOM BARRIER, and BOLLARDS etc.
Installed & Commissioned UVSS for Turbo Consultancy at five locations in India including Pune, Vadodara, Kolkata.
Installed & Commissioned UVSS for VA Infosolutions at MOD Delhi.
Installed & Commissioned CCTV Surveillance system in different RWA’s & small scale private industries in Delhi.

Responsible for managing the day-to-day operation of the store.
Setting customer service standards, and launching initiatives to hit sales targets.
Developing and motivating a team,whilst ensuring everyone adheres to company policies and procedures.
Driving operational, visual and customer service standards in store.
Monitoring and reviewing store performance on a regular daily, weekly and monthly basis.

Assess, estimate and optimize operational costs of pipeline operations.
Scheduling and planning of pipeline operations in coordination with BPCL Kochi Refinery for ensuring product availability and receipt locations.
Analyze data to optimize product flow for timely delivery and recommend processes to enhance operations.
Direct and monitor SCADA/PLC to ensure integrity of pipeline and safe operation.
Supervise the plant operators for safe and efficient operation of plant and field equipment.
Assist maintenance engineers and other personnel to prevent equipment failure.
Maintain records of pumping and logistics operations.

Hardlines Assistant Manager
Sporting Goods Department Manager
Operations Assistant Manager
Moved merchandise from stock rooms onto store floor
Helped unload warehouse trucks
Assisted in daily operation of store

Experience in performing landscape assessment (Org level) and finding the opportunity of improvement in any organisation’s back office processes
Ability to work in teams, complete allotted assignments effectively within defined timelines
Experience in working in projects in various capacities such as Project Lead to Individual contributor with ability to manage multiple assignments concurrently with varied team sizes and diversely located.
Experience in handling and managing teams(Junior Business Analysts) and coordinating with stakeholders(Architect, Business Unit Head and client) for effective delivery of multiple small, medium and large budget projects.

RPA Consultant with experience in Process Automation and Re-engineering for Health & Insurance , Revenue Cycle Management and Finance domain
Involved in complete end to end project life cycle from Requirement Elicitation, Requirement Gathering, Requirement Analyzing and Requirement Tracking.
Expertise in Business Requirement Document (BRD), Functional Requirement Document (FRD) and User stories.
Demonstrated ability to quickly understand complex and dynamic business needs/opportunities and leverage technology and automation to devise solutions that deliver business KPIs and improve business efficiency.
Expertise in Gap Analysis, AS-IS and TO-BE documents.
Facilitate stakeholder meeting& requirements workshops for requirements capture, review and validation
Experience in supporting complex applications and operational issues in collaboration with different teams.

Requirement Review, Requirement Analysis, Preparation of Test Plan, Scope Document and Design, Communication with the API suppliers across world, clients, and stakeholders to finalize the BRD and SRS, Business Sign-offs.
Ensure appropriate scheduling of software quality resources/personnel to projects.
Review product design documentation to ensure that requirements stated are correct, unambiguous, and verifiable.
Assist in generation of use cases to ensure that all functional requirements of a system are captured during the product design phase.
Analyze and careful study of the API Documents, Request and Response parameters of the providers to ensure the correct data being passed in the requests and correct data is displayed on the website.
Ensure all the measures required from the API Connectivity like Authentications, Initial Data setup.
Building the cache solution to display the faster results through cache.

Handled dual marketing encompassing financial services and products under Corporate Finance, Recovery, Branch recruitment, Bill discounting & Inter Corporate Deposits
Designed business plans on Retail Finance i.e. Truck & Car finance, Fixed Deposits, Accounts (branch).
Devised & implemented strategic marketing plans
Led a team of executives, coordinated with dealer network.
Explored all channels to increase market share of my company in a highly competitive market
Developed experience in financial market relationship management, debt instrument marketing, and sales.
Possess the relevant experience to set up a branch and have independently handled branch operations.

Welcomed costumers by greeting them and determining their needs.
Supporting the kitchen staff during shifts by carrying out a wide range of tasks such as assisting with the loading and unloading of delivery, assisting the chef, and cleaning and maintenance of cooking station, etc.
Assisting in preparation of main dishes.
Helping to prepare ingredients list each day and maintaining stock levels.
Communicating with chefs and waiters during busy periods to ensure that customer orders were fulfilled quickly.

Work with vendors to obtain desired products
Provide customer service by greetings and assisting customers
Provide the best service possible when complaints were brought to my attention
Keeping up with necessary inventory
Teaching staff how to handle difficult situations
Keep records of purchases and returns

I made displays
Counted drawers
Made sure customers were given correct change.
Monitor, plan and conduct regular meeting with respective internal sections, management team and where necessary, directly with customers to resolve collection of billing matters.

Handling customers (complaints, concerns, compliments, etc.)
Pay bills and keeping up the GL and drawer counts
Inventories and receiving in items
Handling phone calls and late calls to customers

Understanding the time system of the foods and the temperatures for each product
Being able in a team environment and being a people person for the customers. Quality not Quanity
Handling inventory, being responsible for each product input and output. As well as restocking the store.
Keeping a safe and sanitary environment

Responsible for ensuring all employees maintained a productive and positive work environment.
Set shift standards for employees daily, as well as coached and trained on OPS manual procedures for a safe and profitable shift.
Provided excellent customer service for all guests.
Utilized LAST to handle any guest concerns or issues; Listen, Apologize, Solve, and Thank.
Required to accurately and efficiently count a large quantity of inventory nightly and the ability to maintain waste.
Daily bank drops required through counting and balancing cash drawers into deposits as well as handling credit and gift card transactions daily.

Supervised, developed and delegated tasks to employees.
Managed day-to-day operations, including supervision and assignment delegation for 6-member team.
Developed empathetic client relationships
Resolved customer issues using strong interpersonal skills and conflict resolution techniques.

Owned and prioritized product backlog
Focused on building critical features up front in order to identify constraints and technical challenges
Coordinated with software developers to create custom applications and trackers to achieve client goals
Oversaw entire product deployments from vision and creation to rollout and delivery
Managed implementation of new features by outlining plans and specifications such as how, where and when each component would work
Conceptualized and deployed enhanced product features and optimized implementation for use in marketing strategies
Liaised with clients to develop deep understanding of business needs and current market landscape

Daily reporting Bill to Account Section. Prepared documents, reports and presentations using advanced GST.
Prepared assignment related calculations such as tax cost projections, tax equalization calculations, hypothetical tax calculations, etc.
Client service, engagement and financial management skills.
Making tenders and handle the Electrical team to work on time.

Planning and following through with strategy, training, maintain, lead the company store.
Manage store operations, budgets and resources.
Organize and make sure schedules and objectives are met.
Cashiering and customer service for both wholesale and retail.

Promote Teamwork
Execute Supervisory Skills
Able To Train Store Associates /Management Trainee
Have Good Communication Skills And
Interact With Customer
Complete Staff Schedule Accurately
With Supervision From Store Manager

React with a sense of urgency to recruitment needs while utilizing all tools available.
Conduct interviews and extend offers of employment.
Execute In-Store Staff Programmes
Staff Enthusiasm Activities

Hold employees accountable through a fair and consistent performance management process.
Ensure and manage employee compliance with Company policies. (e.g. dress code, cell phone, lateness policy).
Observe employee performance every shift and have subsequent discussions with the employees regarding performance, progress and development.
Counsel and effectively resolve performance issues through effective coaching, Performance Improvement Plans and Development Plans.
Ensure Loss Prevention policies and practices are adhered to in order to reduce internal and external losses.
Respond appropriately to customer inquiries and concerns and make decisions, whenever possible, in favor of the customer.
Effectively utilize time management skills to react with a sense of speed and urgency to get the job done promptly and efficiently while meeting.

Daily drawer counts and bank deposits.
General function of crew members.
Labor counts
End-of-the-day POS system run.

Followup executives daily collection.
Taking daily target in business from executives
Collecting defaulter collection and completing my daily business target
Prepare bills for food, using cash registers, calculators, and accept payment or make change. Receive and process customer payments.

Working as assistant Manager(systems) in SBI, Working with a team of 20 Associates.
Working for Development and enhancement of web services.
Working on cloud appliance and high end data base appliance to get more efficiency.
Leading team of 15 associates for development and support.

Enhancement of the existing overall Incentive Reporting framework for US with Business changes occurred during the year
Monitoring Quality of data and accuracy of numbers reported in Sales and Business performance reporting
Driving the Knowledge sharing sessions of business logic used in computing in various KPIs to evaluate employee performance
Driving the adoption of the RAL Layer for all the KPI reporting needs as this will facilitate better turn around time on publishing weekly US Incentives reporting
Guiding team in breaking down complex Business logic changes in process into smaller user stories and specifications that can be monitored for completion
Driving discussion with Business partners on regular basis providing them status update on weekly reporting, development activities and queries

Handling executive trainee’s as team leader.
Clients site visiting and deal finalised and got a work order.
Confer with potential customers regarding personal wants and advise customers on types of services we have to help meet those wants.
Direct staff, schedule training, and performance evaluations to help better sales and service programs for clients.

Planned and achieved 40% of condensate water from process plant and return back to boiler feed water by installing condensate recovery pump & flash vessel for flash steam recovery (Thermax make) at process equipments.
Installed over bed hoppers into 40tph AFBC boiler for bed material charging to minimize cold air ingress during manual bed material charging and also very effective looking to safety point of you.
Involved in new installation of secondary air system around furnace wall and modification & replaced DSH header between two super heaters with feed water piping station into 40tph AFBC boiler for controlling of main steam temperature.
I also serve my duty to installation of 1.5MW bio Gas Engine, Electrostatic precipitator (ESP) thermax make having capacity of 30 ton/hr and Dearator thermax make (40ton/hr) Project work.

Provide outstanding Customer Service
Assist Manager in all aspects of the operation (increase sales, catering, inventory)
Multi-task in an extremely fast paced and multi functional environment
Assure that all business specific policies and procedures are adhered to on a regular basis.

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