Professional Summary

Enthusiastic and ambitious customer service specialist with wide-spread transferable skills in management, sales, and operations. Exceptional ability to connect with people and understand their wants, needs, and desires culminating in sales and delivering legendary service on every interaction.

Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction. Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention. Actively seeking a customer service representative role where I can utilize my education and experience to add immediate value to an organization.

Employment history

Assistant Manager, Monahan-Bode. Rileystad, Missouri

Mar. 2017 – Apr. 2017

Assistant Manager: Responsibilities included, but were not limited to:

Hiring, training, quality control, food, liquor, and labor cost control.
Menu development, regulatory compliance, cleanliness, customer satisfaction.
Accomplishments included taking a small “Mom and Pop” restaurant and bar and instituting operating procedures and protocols consistent with a corporate establishment, thus raising operating standards.
Instituted a variety of metrics to measure the effectiveness of said measures.
Achieved significant cost savings in food and labor, reduced employee turnover and associated costs, increased customer satisfaction.
Lamentably, these procedures also exposed the business model as seriously flawed, prompting owners to close the business rather than make the necessary expenditures to change the business model to a sustainable and profitable one.

Customer Relations Supervisor, Ernser-Krajcik. New Werner, Rhode Island

May. 2016 – Jul. 2016

Resolve customer complaints or answer customers’ questions regarding products, product quality, and individual client needs.
Interface directly with clients when first efforts failed in order to determine correct course of action, to include escalation.
Develop or update procedures, policies, or standards.
Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
Evaluate employees’ job performance and conformance to regulations and recommend appropriate personnel action.
Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.
Research, compile, and prepare reports, manuals, correspondence, or other information required by management or governmental agencies.
Assist in the coordination of activities with other supervisory personnel or with other work units or departments, in particular the Quality Assurance Department.
Design, implement, or evaluate staff training and development programs, customer service initiatives, or performance measurement criteria.

Customer Service Representative, Wunsch, Bechtelar and Heathcote. West Lucio, North Dakota

Oct. 2012 – Aug. 2013

Solicit sales of new or additional products.
Confer with customers by telephone to provide information about products, take or enter orders, obtain details of complaints, arrive at resolution, refer to management for escalation if first efforts failed.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.

Quality Assurance Inspector, Schaden-Krajcik. Port Florentinoland, Louisiana

Nov. 2008 – Jul. 2009

Inspect machinery to determine whether repairs are needed.
Adjust machine controls, such as heating mechanisms, tensions, and/or speeds to produce specified products.
Confer with coworkers to obtain information about orders, processes, or problems.
Start machines, monitor operations, and make adjustments as needed.
Record information about work completed and machine settings.
Study guides, samples, charts, and specification sheets; or confer with supervisors or engineering staff to determine setup requirements.
Stop machines when specified amounts of product have been produced.
Operate machines for test runs to verify adjustments and to obtain product samples.
Install, level, and align components, such as gears, chains, guides, dies, cutters, and/or needles to set up machinery for operation.
Program electronic equipment.
Add dyes, water, detergents, or chemicals to tanks to dilute or strengthen solutions, according to established formulas and solution test results.
Adjust equipment controls to maintain specified heat, tension, and speed.
Observe display screens, control panels, equipment, and cloth entering or exiting processes to determine if equipment is operating correctly.
Start and control machines and equipment to wash, bleach, dye, or otherwise process and finish fabric, yarn, thread, and/or other textile goods.
Examine and feel products to identify defects and variations from coloring and other processing standards.
Record production information such as fabric yardage processed, temperature readings, fabric tensions, and machine speeds.
Study guides, charts, and specification sheets, and confer with supervisors to determine machine setup requirements.
Confer with coworkers to get information about order details, processing plans, or problems that occur.
Notify supervisors or mechanics of equipment malfunctions.
Inspect products to verify that they meet specifications and to determine whether machine adjustment is needed.
Observe operations to detect defects, malfunctions, or supply shortages.

Telephone Sales, Zieme, Schultz and Orn. South Janise, North Dakota

Apr. 2001 – Aug. 2002

Contact businesses or private individuals by telephone in order to solicit sales for goods or services, or to request donations for charitable causes.
Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service or to make a donation.
Record names, addresses, purchases, and reactions of prospects contacted.
Obtain customer information such as name, address, and payment method, and enter orders into computers.
Obtain names and telephone numbers of potential customers from sources such as telephone directories, magazine reply cards, and lists purchased from other organizations.
Adjust sales scripts to better target the needs and interests of specific individuals.
Answer telephone calls from potential customers who have been solicited through advertisements.
Cold call 100+ per day to build new accounts.

Education

Hand University, West Jillian, New Jersey

BBA, Finance and Economics, Sep. 1990

Skills

Fluent In Spanish

Oral/Written Communication Skills

Selling Ability

Windows Operating System

Microsoft Office Suite

Professional Summary

Hard-working individual with many years of experience with cash handling and customer service. I have great communication skills and I am able to easily develop relationships with members. I am diligent, patient and detail oriented. As an experienced manager in retail, I fully understand the importance of appearance and behavior in creating a positive impression in any face to face role.

Education

West Mueller, West Juan, Missouri

Associate of Science, Jun. 2012

Employment history

Assistant Manager, Lesch-Douglas. Blairside, Washington

Mar. 2017 – Apr. 2017

Opening/closing the store
Unloading the supply truck
Stocking
Checking in vendors
Cash handling
Making bank runs
Promoting products and services

Assistant Manager, Brown, Steuber and Greenfelder. Isaiasstad, Nevada

Nov. 2015 – Mar. 2016

Opening/closing the store
Stocking the store
Cash handling
Making bank runs

Store Manager, Hudson and Sons. Howeberg, Oregon

Oct. 2014 – Nov. 2014

Opening/closing the store
Cash handling
Making bank runs
Unloading the supply truck
Stocking
Creating schedules based on payroll

Cashier, Haley, Luettgen and Mann. Torphystad, Wisconsin

Oct. 2008 – Dec. 2009

Cash handling
Cleaning the front of the store
Selling training classes
Unloading the truck
Stocking the products

Skills

Leadership

Decision Making

Communication

Cash handling

Microsoft Office

Professional Summary

National Merit Finalist and Scholar. Attended Texas A&M University on a full-ride scholarship for a Biology degree, but decided against going to medical school, and now saving money to return and pursue a degree in Finance and Accounting. Team player and natural leader. Fun-loving but hard working and responsible. Loves putting a smile on others’ faces.

Employment history

Assistant Manager, Jast LLC. West Joshhaven, Tennessee

Led the store team during shifts in providing outstanding customer service, upholding the store to high company standards of cleanliness and accessibility, and delegating necessary tasks to employees to ensure everything was completed in a timely manner.
Coordinated with vendors in ordering and receiving daily shipments. Updated computer systems with inventory incongruencies.

Advertising Consultant, Gleichner-Price. Valland, North Carolina

Aug. 2017 – May. 2018

Collected and analyzed data on customer demographics, preferences, needs, and buying habits to identify potential markets and factors affecting product demand.
Utilized collected data to formulate online advertising campaigns with specific targets to maximize potential natural clicks.
Coordinated with graphic designers and videographers to create media for the company.
Communicated with manufacturers to begin inventory accumulation and with purchasers at various retailers to sell extra inventory.

Education

East Kentucky Institute, West Dennyshire, Wyoming

Some College, Biology

Eastern New Mexico Institute, North Lindseyshire, Oklahoma

High School Diploma, Mar. 2013

Skills

Microsoft Office

Experienced

Customer Service

Experienced

Effective Communication

Experienced

Organization and Time Management

Experienced

Professional Summary

A coherent individual who has a sound knowledge of the banking industry with an overall experience of 3 years. Possessing a huge range of abilities from providing support and leadership to junior staff right through to being able to successfully gain the trust of customers by interacting with people from all backgrounds and demonstrated abilities to handle work pressure and customer issues professionally.

Employment history

ASSISTANT MANAGER, Schuster, Nitzsche and Kuphal. Julietteland, Texas

Aug. 2019 – Present

1. Verification and processing of bank forms and financial instruments

2. Establish processes and co-ordinate with other departments to address customer requirements

3. Auditory compliance &controls; including preparation and submission of reports

4. Requisition of office material from Central Stores

5.Upkeep of branch telephones, computers&equipment by organizing maintenance and repairs

DEPUTY MANAGER, Torphy Inc. East Cicely, New Mexico

Dec. 2018 – Jan. 2019

1. Managing, monitoring and processing all cash transactions, including (but not limited to):

a) Verification of deposit slips

b) Verify and authorize issuance of negotiable financial instruments

c) Reconciliation of cash deposits

d)Creation and generation of daily cash and credit reports

2. Provide customer service including (but not limited to):

a) Handling inquiries and resolving complaints

b) Hand-holding support for branch processes

c) Organize and assist new account opening

d) Ensuring requirements are addressed promptly

3. Provide on-job training to service officers for intra-bank functions, as per bank policies

OFFICER, Nader, Schowalter and Terry. Ronniemouth, Maine

Feb. 2018 – May. 2018

Handling any inquiries and resolving customer complaints
Bring in new customers and open new accounts by advertising new services and boosting business referrals
Process all cash transactions taking place in the bank
Count the cash in cash deposit machine and tally the full cash amount at the end of each day
Balance the currency, validate deposit slips, and issue negotiable instruments
Make reports and submit them to the bank manager

Education

North Vandervort, North Amadofurt, Nevada

LLB, LAW, Jul. 2017

Windler University, Kassulkeshire, Delaware

Bachelors Of Commerce, Accounting & Finance, Jul. 2013

Leffler College, South Gordonfort, South Carolina

Commerce, High School, Jun. 2010

Personal info

Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Skills

Customer servicing

Banking Software

Computer & internet

Quick learner

Time Management

Communication

Professional Summary

6+ years of experience supporting warehouse receiving and shipping functions using computerized warehouse management systems. Strong teamwork and communication skills with the ability to complete multiple tasks simultaneously while ensuring on time delivery. 10+ years modifying and building drag racing vehicles including modification of the motor, drivetrain, and aesthetics.

Employment history

Assistant Manager, Champlin LLC. Tessiehaven, South Dakota

Jun. 2019 – Present

Review damage reports, prepare or review repair cost estimates, and plan work to be performed.
Adjust or align headlights, wheels, and brake systems.
Read specifications or confer with customers to determine the desired work to be performed.

RSR Power Equipment Driver, Shanahan, Lubowitz and Mayer. Amieehaven, Arkansas

Sep. 2015 – Mar. 2016

Inspect product load for accuracy and safely move it around the warehouse or facility to ensure timely and complete delivery.
Move levers or controls that operate lifting devices, such as forklifts, lift beams with swivel-hooks, hoists, or elevating platforms, to load, unload, transport, or stack material.
Position lifting devices under, over, or around loaded pallets, skids, or boxes and secure material or products for transport to designated areas.

Order Filler, Steuber, Murphy and Wolf. Lynelletown, Oregon

Jul. 2013 – Aug. 2014

Receive and count stock items, and record data manually or using computer.
Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards.
Verify inventory computations by comparing them to physical counts of stock, and investigate discrepancies or adjust errors.
Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas.

Education

Von Academy, New Cloraberg, Utah

High School Diploma, General, Oct. 2009

Skills

Automotive Mechanic

Skillful

Customer Service

Experienced

Heavy Machinery Operator

Experienced

Professional Summary

Financial Analyst equipped with the tools and knowledge needed to MIS Reporting, Finance reporting, Sales Reporting, regulatory reporting, Accounting, Bank Reconciliation, Balance sheet Analysis, Book Keeping, Costing, Vendor Payment, Cash Management, Forecast, Budgeting. Expert technical knowledge with proficient use of VBA, SQL, Tableau and Excel programs.

Employment history

Assistant Manager, Hackett Inc. Walkermouth, Indiana

May. 2016 – Jun. 2016

Responsible for reporting of Contract Execution (Bid, Tenders) & Management, from contract advertised to the final acceptance of the work.
Coordinate with banks for Short Term and Long Term Loans, Bid security, PBG, ABG, LC, Post Import Loans and Debt restructuring.
Coordinate with on and off shore teams for of comprehensive Report (Implementation, Finance, Sales, Procurement, tendering and Logistic team for Operation in Microsoft Dynamics usage and Training.
Periodically customized and Generate Reports for Sales, Cash Collection, Shipment, Bank Reconciliation, Petty Cash, Stock Management, Invoices, Tender Follow up, Debtors, Creditors, Ageing Reports etc. Deliver effective regular reporting to Sales Team so decisions can be made quickly based on accurate information.
Develop and manage Daily Sales report, Project Gant Chart, Cash Flow Report, Collection report, Disbursement report, Forecast report. Shipment tracker, Purchase Letter, Delivery Note, Commercial Invoice, and Price Comparison Statement (PCS). Customer, Vendor and contractors payment and collections (Local and Overseas) information and Record Management for Customer, Vendor, Contract Reference , Attendance, Leave Applications, Goods and services.
Monitoring & Finalisation of Annual Financial Statements in compliance for SME’s.
Project Analysis and preparing Project Budgets, Cash Flows, Project profitability. Review of Projects using Grant Chart for timelines and status. Working capital management including AR, AP and Cash. Attending Periodical Review Meetings and submission of periodical MIS.

Assistant Manager, Willms, Boyle and Marquardt. South Shantelleberg, Florida

Jul. 2015 – Aug. 2015

Preparation of MIS Report & Performance Analysis for Financial Review monthly Presentation
Analysis on Forecast vs. Actual working on monthly basis and Project Analysis and preparing Project budgets, Cash Flows Project P&L.
Preparation of dashboard report Utilisation, productivity, quality score, attrition/retention, goal metrics and Billing for Telstra employees and share it with clearing team.
Making final report of the project (statistics / achievement / lessons learnt / revenue & expense) with coordination of respective team.
Develop VBA Application and Add-ins for Internal Department for Data Consolidation and Analysis.
Develop and maintain management information systems to provide accurate, relevant and up to date information and Identify Process improvement by collecting input from all projects/Tracks and process re-engineering through Automation in Excel Access and SQL using VBA.

Sr Analyst, Denesik, Rolfson and Hickle. North Artchester, South Carolina

Jun. 2013 – Oct. 2013

Responsible to prepare Journal Entries, Bank Reconciliation, Balance Sheet Analysis, Payroll, Taxes and Keep up to update Oracle Financial System
Responsible for Bank reconciliation Statement, Balance sheet analysis, payroll transaction and Ariba Sales tax analysis and preparing corrected Journal Entries.
Monitoring of checks to be paid and recorded in their respective GL Accounts, Recording of every purchase and Taxes in books and keep update of tax rates according to city, verifying vouchers, receivable and payable bills etc.
Maintain team quality and review daily production activity for quality assurance. Maintained SLA’s, KRI, Process Automation, documentations, analysis, and development to make easy to understand for every employees in the company.
Working with OTC Journal Entries on month end to upload and post. Responsible for recording all invoices and Accrual into the Oracle system.
Involved in Oracle Financials reporting for GL, A/C’s Payables, A/C receivables and CARMS (Collection and A/C’s Receivables management system) application.
Implement process improvement plans by developing tools and other solutions with cross functional teams. Developed MIS documentation to allow for smooth operations and easy system maintenance. Develop Application in Excel using VBA as per business requirement.

Education

South Wyman, Heathmouth, Oregon

MBA, Finance, Oct. 2017

Southern Parisian, Port Archie, Connecticut

Bachelor of Commerce, Commerce, Dec. 2004

The Florida University, Goldnerport, Michigan

High School Diploma, Commerce, Jul. 2001

Personal info

Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Skills

VBA

Excel

Access

SQL

Tableau

Oracle ERP

SAP

MS Dynamics

Andrew Smith

Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Highly-motivated focused professional with 4+ years of professional experience. Excellent communication and people skills. Extremely comfortable with technology and machine learning. Experience in analyzing business specifications and customer requirements and creating a link between them. Capable of handling multiple tasks.

Employment history

Feb. 2018 – Present
East Beaufort, Wyoming

Assistant Manager, Heathcote Group

Supervise the activities of workers engaged in receiving, storing, testing, and shipping products or materials.
Interview, select, and train warehouse and supervisory personnel.
Monitor inventory of store and placed orders as necessary.
Ensure that sale items are properly marked.
Answer customer inquiries in person and over the phone
Inspect and approve of store displays.
Respond to customer complaints in a professional and timely manner.
Approve of refunds and exchanges.
Provided weekly employee performance evaluations.
Ensure smooth store operations

Oct. 2016 – Dec. 2016
South Adrianbury, Indiana

Distribution Lead, Kulas-Reinger

Responsible for day to day communication with the sales team to receive and process orders.
Make invoices and arrange orders as per their delivery date and merchandise availability.
Plan delivery routes, mark invoices and pass it to the warehouse.
Supervise the whole process of palletizing.
Responsible for loading the truck according to the route number.
Make final invoice and hand it to over to the delivery guy.
Check returned items and make credit memos if necessary.
In charge of inventory transfer and maintaining them.

Jan. 2015 – Aug. 2015
Turcottechester, Nevada

QA Analyst, Nolan, Jakubowski and Corkery

Strong POS testing experience with excellent retail domain knowledge.
Plan test schedules or strategies in accordance with project scope and delivery dates.
Participate in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems.
Experience in creating scenarios and scripts using the business process document.
Execute test scripts to validate the correct functionality of the application.
Experience in creating defects and monitoring bug resolution efforts and track successes.
Works with developers to help with defect triage process and provides any documents needed.
Document software defects, using a bug tracking system, and report defects to software developers.
Review software documentation to ensure technical accuracy, compliance, or completeness, or to mitigate risks.
Manage test coverage based on risk analysis.
Use SQL for back-end database validation.
Document defects and evaluate the priority of defect based on overall application functionality.
Keep Lead Tester informed of the current state of quality and test progress.
Ensure completion of all deliverables within schedule, budget and quality constraints. Participate in Root Cause Analysis sessions.
Identify obstacles and roadblocks and offer suggestions to work around an obstacle.
Help drive and improve QA process within the team.

Education

Master of Science: Electrical and Computer Engineering

Nicolas College – Nathanielview, Wisconsin

May. 2013

Bachelor of Science: Electrical Engineering

North Beier – Lake Olenetown, Washington

Languages

Bengali

Native speaker

English

Fluent

Hindi

Fluent

Urdu

Fluent

Skills

Task Management

Experienced

HP Quality Center

Experienced

Test Planning

Experienced

Communication

Expert

MS Office

Experienced

Application Life Cycle Management

Experienced

Professional Summary

young man with result-driven experience who can bring in a lot of sales for the company. experienced in understanding what the customers want and what they need from your company. Have bright ideas for the company and understand what will bring this company to the top! great team player who will help this company achieve the success they are looking for!

Employment history

Assistant Manager, Wyman LLC. Port Justin, Wyoming

Feb. 2017 – Present

Perform opening and closing of the store.
Track the progress of weekly, monthly, quarterly and annual objectives.
Monitor and maintain store inventory.
Supervise and motivate staff to perform their best.
Coach and support new and existing Sales Associates.
Monitor retail operating costs, budgets and resources.
Handle complaints from customers.
Conduct regular audits to ensure the store is well put together and presentable.
Make sure all employees adhere to company’s policies and guidelines.
merchandise and organize the store for the sales setup

cashier/courtesy clerk, Rosenbaum, Rau and Krajcik. North Pedroview, Iowa

Jun. 2014 – Jul. 2014

Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Assist customers by providing information and resolving their complaints.
Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
Greet customers entering establishments.
Answer customers’ questions, and provide information on procedures or policies.
Process merchandise returns and exchanges.
Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.
Compile and maintain non-monetary reports and records.

Education

West California University, New Lacresha, Arkansas

Criminal Justice

Western Michigan Institute, Sonborough, Illinois

High School Diploma, Apr. 2014

Skills

communication skills

Expert

creative problem solving

Experienced

computer proficiency

Experienced

detail oriented

Expert

organization

Expert

merchandising skills

Expert

Professional Summary

Sales-driven, goal-oriented professional dedicated to driving operational success and provide customers with memorable shopping experiences. Over 10 years of experience managing store operations.
Trustworthy, dependable, responsible Personal Assistant with 5 years of experience providing ongoing support to a notable CEO within the technology industry. Dedicated, tireless professional with a keen ability to maximize both time and business efficiencies. Well-organized with in-depth technical knowledge and keen attention to detail.

Employment history

Assistant manager, Abernathy-Tromp. Blickstad, Missouri

Dec. 2017 – Aug. 2018

Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
Use computers for various applications, such as database management or word processing.
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
Create, maintain, and enter information into databases.
Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
Maintain scheduling and event calendars.
Coordinate conferences, meetings, or special events, such as luncheons or graduation ceremonies.
Learn to operate new office technologies as they are developed and implemented.

Fashion Designer, Mayer-Schinner. Kihnfurt, Wyoming

Sep. 2009 – Jan. 2014

Direct and coordinate workers involved in drawing and cutting patterns and constructing samples or finished garments.
Sketch rough and detailed drawings of apparel or accessories, and write specifications such as color schemes, construction, material types, and accessory requirements.
Confer with sales and management executives or with clients in order to discuss design ideas.

Education

Eastern Dietrich Academy, Rempelchester, Nebraska

Master in commerce, Commerce, Dec. 2012

North West Virginia Academy, Lake Shelton, New Jersey

Diploma in fashion, Designer, Mar. 2009

Personal info

Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Skills

Online marketing

Management

People managment

Andrew Smith

Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Sales-driven, goal-oriented professional dedicated to driving operational success and provide customers with memorable experiences. Three years of experience managing store operations for Domino’s Pizza and Marco’s Pizza. Positive, adaptable leader passionate about building lasting relationships and making a difference in the lives of others.

Employment history

Sep. 2018 – Present
Geneburgh, North Dakota

Assistant Manager, Abernathy-Bosco

Answer phone calls
Managed other crew members as a shift lead
Balanced cash drawer during closing
Handle money transactions
Train new staff members

Feb. 2016 – Mar. 2016
Sylviemouth, Pennsylvania

Shift Lead, Goyette Group

Answer phone calls
Managed other crew members as a shift lead
Balanced cash drawer during closing
Handle money transactions
Train new staff members

Mar. 2013 – May. 2013
East Numbers, Maine

Volunteer, Ward LLC

Helped build houses for the community
Organized donated goods
Cleaned donation center

Jul. 2011 – May. 2012
Schmidtstad, South Carolina

Customer Service Representative, Reilly Inc

Answer phone calls
Handle money transactions
Up sell seasonal items
Ran Bruster’s Kiosk at minor league Hockey games for entire season

Education

Present

BBA: Accounting

Southern Gottlieb Academy – Everetteton, Michigan

Skills

AP Style

Experienced

APA Style

Experienced

MLA Style

Experienced

Microsoft Office

Experienced

Microsoft Excel

Experienced

Professional Summary

Dedicated, patient-focused M.D., USMLE trainee equipped with a Master Degree in General Medicine and advanced certifications in Ob/Gyn, breathing and life support, and first aid. Extensive experience gained through clinical rotations at top-rated medical facilities. Compassionate and enthusiastic team player devoted to providing highest levels of care to diverse populations.

Employment history

Assistant manager/Medical assistant, Schmeler-White. Hackettside, New Mexico

Nov. 2019 – Present

Record patients’ medical history, vital statistics, or information such as test results in medical records.
Interview patients to obtain medical information and measure their vital signs, weight, and height.
Contact medical facilities or departments to schedule patients for tests or admission.
Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
Greet and log in patients arriving at office or clinic.
Schedule appointments for patients.
Inventory and order medical, lab, or office supplies or equipment.
Establish work schedules and assignments for staff, according to workload, space and equipment availability.
Prepare activity reports to inform management of the status and implementation plans of programs, services, and quality initiatives.

Assistant manager/Medical assistant, Schuppe LLC. Trentbury, Tennessee

Nov. 2016 – Aug. 2017

Maintain accurate case histories of patients.
Maintain accurate case histories of patients.
Obtain and record patients’ medical histories.
Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
Explain treatment procedures, medications, diets, or physicians’ instructions to patients.
Keep financial records or perform other bookkeeping duties, such as handling credit or collections or mailing monthly statements to patients.

Nurse OB, Purdy Inc. Sidneyburgh, Missouri

Mar. 2013 – Nov. 2015

Analyze and interpret patients’ histories, symptoms, physical findings, or diagnostic information to develop appropriate diagnoses.
Order, perform, or interpret the results of diagnostic tests such as complete blood counts (CBCs), electrocardiograms (EKGs), and radiographs (x-rays).
Diagnose or treat acute health care problems such as illnesses, infections, and injuries.
Educate patients about self-management of acute or chronic illnesses, tailoring instructions to patients’ individual circumstances.
Perform routine or annual physical examinations.
Follow established surgical techniques during the operation.
Manage surgery services, including planning, scheduling and coordination, determination of procedures, and procurement of supplies and equipment.
Shifts in Ob/Gyn Emergency room.
Phlebotomy, IV injections, bandaging; control of vital functions

Clinical Research assistant/Student coordinator, Marquardt, Auer and Renner. North Sydneymouth, West Virginia

Jan. 2014 – Sep. 2015

Conduct chemical analysis of body fluids, including blood, urine, or spinal fluid, to determine presence of normal or abnormal components.
Analyze laboratory findings to check the accuracy of the results.
Enter data from analysis of medical tests or clinical results into computer for storage.
Analyze samples of biological material for chemical content or reaction.
Maintain student attendance records, grades, and other required records.
Maintain regularly scheduled office hours to advise and assist students.
Select and obtain materials and supplies such as textbooks.
Participate in student recruitment, registration, and placement activities.
Participate in campus and community events.

Education

Northern Johnston Academy, Sporerhaven, Tennessee

M.D., General Medicine, Apr. 2016

Eastern North Dakota Academy, South Shirl, Virginia

Nurse, Ob/Gyn, Nov. 2010

Personal info

Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Languages

English

Ukrainian

Polish

Russian

Czech

Skills

Medical Terminology

Stuff managment and scheduling

Through understending of HIPPA

Leadership and communication

Word, Exel

Data Entry, record keeping

Injections, drawing blood, taking vitals

Knowledge of medical procedures and documentation

Professional Summary

Analytical, accomplished, professional Business Intelligence (BI) Analyst, Team lead with over 4 years of experience in multifaceted roles requiring Project management, Strategy, and solutions architecture. Skilled in the areas of Agile development, DevOps delivery, Team collaboration, Business Intelligence reports and Data analytics. Motivated and eager to advance my career with a growth-oriented, technically-advanced organization in Analytical & Technical areas.

Employment history

Assistant Manager, Tremblay and Sons. Beauborough, Ohio

Apr. 2019 – Present

Prepare Ad hoc Business Reports using Excel (37 days analysis, Campaign cashback, Month over Month reports etc)
Extraction of data using Hiveql & Excel
Analyze data gathered and develop solutions or alternative methods of proceeding
Working with VP & AGM to make Growth and Expansion strategies
Collaborating with different teams for product/service launch
Define Business process for offline Parking & Mall categories using ARIS

Tools Used – Hiveql, Sales-Force (cloud), Excel, ARIS Express

Sr. Business Analyst, MacGyver Inc. Purdyshire, South Dakota

Aug. 2018 – Oct. 2018

Client interaction to understand their Business Needs/Requirements (US based Clients)
Handled projects related to Inventory Management (SCM), Business Intelligence for clients like Audi, VW, Volvo
Product delivery and Project Management using Agile/scrum Methodology
- Led a team of Developers and Quality testers
- Monitor or track project milestones and deliverables.
- Collaboration with Onshore Team (US based Team)
- Submit project deliverables, ensuring adherence to quality standards.
- Prepare project status reports
- Assign duties and responsibilities in a team
- Negotiate with project stakeholders
Business Process Management using ARIS
Documentation like BRD, FRS, Security assessment doc & Proposal
Wire frames & Mock ups using Balsamiq
Business Analysis
- Business Intelligence reports using oracle SQL, Excel, Tableau, Power-point & R
- Root cause Analysis of data and system using SQL & Excel
Assess current or future customer needs and priorities through communicating directly with customers

Tools Used – Oracle SQL, Excel, Tableau, ARIS Exp, R, Powerpoint, Balsamiq

Business Analyst, Cormier-Greenfelder. New Angele, Louisiana

Sep. 2015 – Oct. 2015

Maintain metrics, MIS reports & process documentation
Collaborate with other departments to integrate logistics with business systems or processes, such as customer sales, order management, accounting, or shipping.
Manage FTL & LCL system
Design models for use in evaluating logistics programs or services.
Establish or monitor specific supply chain-based performance measurement systems.
Communicate freight transportation information to customers or suppliers, using transportation management to improve efficiency, speed, or quality of transportation services.customer service logs
Coordinated with Management for setting up Sales targets for different Regions
Monitor or Track Region’s Target status

Tools Used – Excel, Powerpoint, SPSS, Word

Technical & Mraketing Executive, Hilll, Leannon and Bashirian. Beattyshire, South Dakota

Dec. 2012 – Jan. 2013

Client interaction
Area responsibility and submitting weekly report to Area Manager
Market Research
- Analyzed different areas to help organization take proper decision to set up a new plant.
- Questionnaire formation and analysis of Primary and secondary data using SPSS
- Business Reports using Power-point

Tools Used – SPSS , MS Excel, Power-Point

Education

Runolfsdottir University, Rauville, South Carolina

MBA, Marketing & Supply Chain Management, Jun. 2015

Southern Mayert, Port Shawanna, Mississippi

B-Tech, Apr. 2010

Skills

ARIS Express

Beginner

Project Management

Experienced

SQL

Experienced

Excel

Experienced

Tableau

Skillful

Balsamiq

Skillful

SPSS

Skillful

Sales Force

Beginner

Andrew Smith

Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Recent graduate outfitted with a Bachelors Degree in Basic Studies. Along with 3 years of Engineering and 1 year of Business. Paying extreme attention to detail and ability to multitask within a fast-paced environments. As a dependable professional I pride myself on having perfect attendance the entire time I have been employee at my current employer. Providing exceptional customer service and creating customer-centric environments within the stores. I’m a competent, dependable professional equipped with basic selling skills, in-depth knowledge of business, retail operations and merchandising.

As a very talented, dependable, flexible and hard working leader I wish to obtain a role with your cash department.

Employment history

May. 2019 – Present
Port Chongmouth, Hawaii

Assistant Manager, Tillman Inc

Supervise the activities of workers engaged in receiving and storing all materials.
Training new employees on store policies.
Ordering new inventory for the store.
Opening and closing the store.
Supervising employees and assisting cashiers when needed.
Resolve customer complaints regarding sales and service.
Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
Review operational records and reports to project sales and determine profitability.
Filing, recordkeeping and receiving and shipping customers orders.

Oct. 2019 – Present
Donaldside, Utah

Referee, Pagac-O’Hara

Officiate at sporting events, games, or competitions, to maintain standards of play and to ensure that game rules are observed.
Inspect sporting equipment and/or examine participants in order to ensure compliance with event and safety regulations.
Keep track of event times, including race times and elapsed time during game segments, starting or stopping play when necessary.
Confer with other sporting officials, coaches, players, and facility managers in order to provide information, coordinate activities, and discuss problems.
Report to regulating organizations regarding sporting activities, complaints made, and actions taken or needed such as fines or other disciplinary actions.

Sep. 2013 – Jul. 2014
Bufordborough, Pennsylvania

Intramural Sports Supervisor, Ferry-Bailey

Monitor the academic eligibility of student athletes.
Provide training direction, encouragement, motivation, and nutritional advice to prepare athletes for games, competitive events or tours.
Plan, organize, and conduct practice sessions.
Explain and enforce safety rules and regulations.
Plan and direct physical conditioning programs that will enable athletes to achieve maximum performance.
Instruct individuals or groups in sports rules, game strategies, and performance principles, such as specific ways of moving the body, hands, or feet to achieve desired results.
Evaluate athletes’ skills and review performance records to determine their fitness and potential in a particular area of athletics.
Adjust coaching techniques, based on the strengths and weaknesses of athletes.
Keep abreast of changing rules, techniques, technologies, and philosophies relevant to their sport.
Contact the parents of players to provide information and answer questions.
Coordinate travel arrangements and travel with team to away contests.
Explain and demonstrate the use of sports and training equipment, such as trampolines or weights.
Keep and review paper, computerized, and video records of athlete, team, and opposing team performance.
Counsel student athletes on academic, athletic, and personal issues.
Perform general administrative tasks, such as keeping records or writing reports.

Accompishments:

Lamar University Women”s Club Head Basketball Coach. August 2015- December – 2016.
Lone Star Sports Club Women’s Basketball Conference Fall 2016 & Champions
Nirsa Regional Men’s Basketball Champions Spring 2015

Mar. 2013 – Apr. 2013
Laurenbury, Michigan

Service Clerk, Torp, Casper and Kemmer

Providing customer assistants when needed. Balancing a register as cashier daily.

Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Issue receipts, refunds, credits, or change due to customers.
Assist customers by providing information and resolving their complaints.
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
Greet customers entering establishments.
Answer customers’ questions, and provide information on procedures or policies.
Process merchandise returns and exchanges.

Education

Jul. 2016

General Studies Major

Southern Michigan Academy – South Denny, Idaho

Nov. 2000

High School Diploma: Engineering Magnet Honors Program

East Kunde Academy – Darbyborough, Tennessee

Skills

Microsoft Words

Experienced

Excel

Experienced

Powerpoint

Experienced

Spreadsheet

Experienced

Commerical Awareness

Experienced

Inventory

Experienced

Balancing profits and auditing registers

Experienced

Customer Service

Expert

Professional Summary

Enthusiastic, motivating, dedicated in home care giver equipped with advanced certifications and 15+ years of experience in the special needs field. Exceptional in the areas of empathy, inclusion, safety and team work. Actively seeking a management role within the field of adults with disabilities.
Friendly, outgoing and reliable person with Live-in experience with a focus on care, cleaning, scheduling, and travel arrangements. Detail-oriented and dedicated to easing stressors and implementing a solid, work-life balance.

Employment history

Assistant Manager, Bednar-Beatty. Lake Lorytown, Mississippi

Mar. 2020 – Present

Evaluate recreation areas, facilities, and services to determine if they are producing desired results.
Meet with staff to discuss rules, regulations, and work-related problems.
Manage the daily operations of recreational facilities.
Enforce rules and regulations of recreational facilities to maintain discipline and ensure safety.
Administer first aid according to prescribed procedures, and notify emergency medical personnel when necessary.
Greet new arrivals to activities, introducing them to other participants, explaining facility rules, and encouraging participation.
Supervise and coordinate the work activities of personnel, such as training staff members and assigning work duties.
Confer with management to discuss and resolve participant complaints.
Complete and maintain time and attendance forms and inventory lists.

Security Manger, Ratke and Sons. Sanfordchester, West Virginia

Jun. 2017 – Aug. 2017

Maintain metrics, reports, process documentation, customer service logs, or training or safety records.
Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues.
Supervise the work of logistics specialists, planners, or schedulers.
Direct or coordinate comprehensive logistical or reverse logistical functions for product life cycles, including acquisition, distribution, internal allocation, delivery, recycling, reuse, or final disposal of resources.
Develop disaster recovery plans for physical locations with critical assets such as data centers.
Review existing disaster recovery, crisis management, or business continuity plans.
Conduct or oversee contingency plan integration and operation.

Security Assistant Manager, Hudson-VonRueden. West Jonah, Texas

Jul. 2016 – Nov. 2016

Use computers for various applications, such as database management or word processing.
Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
Create, maintain, and enter information into databases.
Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
Complete forms in accordance with company procedures.
Maintain scheduling and event calendars.
Schedule and confirm appointments for clients, customers, or supervisors.
Coordinate conferences, meetings, or special events, such as luncheons or graduation ceremonies.
Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.
Train and assist staff with computer usage.
Maintain logs of activities and completed work.
Select materials needed to complete work assignments.

Assistant Manager, Schneider, Mann and Bednar. West Janestad, Maine

Jul. 2013 – May. 2014

Resolve customer complaints or answer customers’ questions regarding policies and procedures.
Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
Implement corporate or departmental policies, procedures, and service standards in conjunction with management.
Train or instruct employees in job duties or company policies or arrange for training to be provided.
Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
Evaluate employees’ job performance and conformance to regulations and recommend appropriate personnel action.
Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.
Interpret and communicate work procedures and company policies to staff.
Compute figures such as balances, totals, or commissions.
Coordinate activities with other supervisory personnel or with other work units or departments.
Analyze financial activities of establishments or departments and provide input into budget planning and preparation processes.
Consult with managers or other personnel to resolve problems in areas such as equipment performance, output quality, or work schedules.
Develop work schedules according to budgets and workloads.

Education

South Haag, Lake Reggie, Nebraska

2 years, Secondary Education

South Pagac Academy, Ulamouth, Alabama

2 years, Mass Communication

Skills

Communications

Computers

Relations

Scheduling

Assisting adults with disabilites

Professional Summary

Positive, hardworking, hands-on leader managing restaurant operations at high-end establishments. Adept at leading both back of house and front of house employees ensuring the highest standards of customer service and food quality. Expert in the areas of scheduling, inventory management, food, labor, and supply costing, and food safety policies and guidelines. I am a fast learner and I bilingual, I like to helped people.Dedicated and like to put to much effort in my job, talented in my job.

Employment history

assistant manager, McClure-Flatley. Lake Joseview, Delaware

Feb. 2017 – May. 2017

Verify that prepared food meets requirements for quality and quantity.
Maintain sanitation, health, and safety standards in work areas.
Take food and drink orders and receive payment from customers.
Wash, cut, and prepare foods designated for cooking.
answering phone calles
counting money before closing

assistant manager, Bergstrom, Auer and Brekke. Georgeannachester, Connecticut

Jun. 2015 – Jul. 2015

Resolve customer complaints regarding sales and service.
Determine price schedules and discount rates.
Putting information in the computer
stoking the new products cases, phones, etc

Education

Eastern Sanford College, West Kesha, Connecticut

High School Diploma, Oct. 2014

Skills

Fast learner

Experienced

Bilingual

Experienced

communication

Expert

Professional Summary

Talented, sales-driven, recognized expert in the fields of sales and sales management. Equipped with 5+ years of experience in the areas of sales, marketing, business operations and development. Eager to advance my career and obtain a sales director position within a reputable, growth-oriented company.

Employment history

Assistant Manager, Crist-Wehner. Douglasport, Arkansas

Apr. 2017 – Jun. 2017

Monitor inventory levels and requisition or purchase supplies as needed.
Arrange for necessary maintenance or repair work.
Provide employees with guidance in handling difficult or complex problems or in resolving complaints or disputes.
Count money and make bank deposits.
Order and purchase equipment and supplies.
Establish standards for personnel performance and customer service.
Prepare or maintain inventory or production records.
Describe menu items to customers or suggest products that might appeal to them.
Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment.
Schedule staff hours and assign duties.

Customer Service Leader, Greenfelder LLC. Lindseytown, Nevada

Mar. 2016 – May. 2016

Trained 16 new employees on company pocedures and policys
Supervise and assign duties to workers
Resolve customer complaints or answer customers’ questions regarding their experience
Promote company products and services
Check to ensure that appropriate changes were made to resolve customers’ problems.
Greet guests, escort them to product if. needed
Count money and make bank deposits.
Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.

Office Sales Representative, Denesik Group. Lanceville, Pennsylvania

Jun. 2015 – Jul. 2015

Suggested budgetary changes to increase company profits.
Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter.
Network within communities to find and attract new business.
Create or distribute offline promotional material, such as brochures, pamphlets, business cards, stationary, or signage.
Determine and set product prices.
Deliver e-mail confirmation of appointment date

Education

Northern Tremblay, Columbusport, Tennessee

High School Diploma, Oct. 2015

Skills

Online Marketing

Experienced

Communication

Expert

Multitasking

Expert

Organization

Experienced

Dependability

Expert

Problem Solving

Expert

Andrew Smith

Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Manager that’s been loyal to Papa John’s for four years; opted to devote time and effort to improve shops within the valley. Have excelled in bringing staffs together, pulling shops out of slumps wherever needed.
Strongest attribute I possess is the desire to stick to what I do for as long as I can, as best as I can. My second strongest attribute is to keep cool and collected, even in the face of utter chaos and panic; on multiple occasions, I would be the one to drive through a dinner rush and rally those around me to succeed.

Employment history

Jul. 2018 – Feb. 2019
Oniefurt, Alabama

Assistant Manager, Toy, Hermiston and Brown

Responsibilities within this position involved production of pizzas and other various products, management of staff and overall workflow, as well as paperwork necessary to do daily, such as an inventory count and cash count; it was also required to handle any issues or complaints that may have arose with customers, and actively engaging with customers to ensure satisfaction.

It was worked under conditions that were fast-paced, sometimes chaotic, and often met with challenges such as staffing issues, and workplace stress that came from hitting production standards.

Jul. 2016 – Aug. 2016
South Ian, Vermont

Delivery Driver, Kerluke, Bergnaum and Leuschke

The responsibilities involved with this position were to ensure orders were delivered as quickly and as safely as possible; ensuring customer satisfaction with every order, and to aid in production and/or maintenance and cleaning around the shop. Often fast-paced, and was a requirement to have clear communication and good relationship building skills with others of the staff.

Education

Mar. 2015

High School Diploma: General Education

South South Dakota College – North Denesetown, Wisconsin

Skills

Interpersonal Communication

Experienced

Workforce Planning

Skillful

Resilience

Expert

Basic Computer Handling

Expert

Microsoft Office

Skillful

Multi-Tasking

Skillful

Professional Summary

Enthusiastic and ambitious customer service specialist with wide-spread transferable skills in management, sales, and operations. Exceptional ability to connect with people and understand their wants, needs, and desires and delivering legendary service on every interaction.

Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction. Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention. Actively seeking a customer service director role where I can utilize my education and experience to add immediate value to an organization.

Employment history

Assistant Manager(sales), Haley, Shanahan and White. South Shawn, Indiana

Oct. 2019 – Present

Achieving growth and hitting sales targets by successfully managing the sales team. Designing and implementing a strategic sales plan that expands company’s customer base and ensure it’s strong presence. Managing recruiting, objectives setting, coaching and performance monitoring of salesrepresentatives.

Resolve customer complaints regarding sales and service.
Direct and coordinate activities involving sales of manufactured products, services, commodities, real estate or other subjects of sale.

Customer Support Executive, Renner and Sons. Humbertoberg, Utah

Dec. 2016 – Mar. 2017

An airline customer service agent is the first point of contact for a passenger in an airport or over the phone. Stellar service is key in ensuring the happiness of airline customers. While some passengers are looking for cursory assistance in checking luggage or printing a boarding pass, others have complaints and are looking for a quick resolution. Attention to detail, problem-solving skills and a knack for interacting with customers is

Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. essential in this position.

Customer Support, Simonis Group. North Darceyton, Oklahoma

Feb. 2014 – May. 2014

The primary responsibilities of a Customer Service Executive would be : Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Follow up to ensure that appropriate actions were taken on customers’ requests.

Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Solicit sales of new or additional services or products.

Education

West Douglas, South Santosside, Georgia

MBA, General Management And Avaition, Mar. 2013

North Delaware Institute, West Clifton, South Dakota

Bachelor of Science, Computer Science, Jul. 2010

Personal info

Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Skills

Ms Office

IATA

Hardware And Networking

Professional Summary

Analytical, results-driven recent graduate eager to utilize skills and knowledge gained through education and experience to assist organizations in developing and executing marketing strategies to drive business growth. Exceptional communication skills and strong ability to lead teams through demanding situations. Advanced technical knowledge including SEO, CRM, and Google Analytics and AdWords.

Employment history

Assistant manager, McClure Inc. New Bernard, Florida

Sep. 2018 – Present

Promote products in online communities through weblog or discussion-forum postings, e-mail marketing programs, or online advertising.
Formulate, direct and coordinate marketing activities and policies to promote products and services, working with advertising and promotion managers.
Develop pricing strategies, balancing firm objectives and customer satisfaction.

Promotional manager, Towne, Bode and Zboncak. East Lorelei, Connecticut

May. 2017 – Nov. 2017

Direct the hiring, training, or performance evaluations of marketing or sales staff and oversee their daily activities.
Negotiate contracts with vendors or distributors to manage product distribution, establishing distribution networks or developing distribution strategies.

senior supervisor, Weber and Sons. Patiencefort, Delaware

Feb. 2017 – Jun. 2017

Negotiate contracts with vendors or distributors to manage product distribution, establishing distribution networks or developing distribution strategies.
Formulate, direct and coordinate marketing activities and policies to promote products and services, working with advertising and promotion managers.

Sales Executive, Mante-Treutel. South Millieville, Louisiana

Jul. 2014 – Jan. 2015

Explain products or services and prices and demonstrate use of products.
Resolve customer complaints regarding sales and service.
Advise dealers and distributors on policies and operating procedures to ensure functional effectiveness of business.

Education

Eastern Hessel, West Sergio, Rhode Island

MBA, Marketing, Oct. 2013

Christiansen Academy, Port Reginiaville, Wisconsin

BCA, Computer Technology, Jul. 2011

Skills

BTL marketing

Distribution Channel

vendor Management

social Media marketing

Professional Summary

Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction. Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention. Actively seeking a customer service director role where I can utilize my education and experience to add immediate value to an organization.

Education

Southern Terry, New Mauritashire, Massachusetts

High School Diploma, Mar. 2014

Employment history

Assistant Manager, Powlowski, Bode and Kassulke. New Genaro, Iowa

Dec. 2017 – Apr. 2018

Use computers for various applications, such as database management or word processing.
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
Create, maintain, and enter information into databases.
Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.

Turner LLC. North Jeanmariebury, Florida

Feb. 2017 – Apr. 2017

Train and direct workers engaged in developing and producing advertisements.
Prepare and negotiate advertising and sales contracts.Clean, stock and supply designated facility areas (dusting, sweeping, vacuuming, mopping, cleaning restroom etc) m
Prepare or review specifications or orders for the purchase of safety equipment, ensuring that proper features are present and that items conform to health and safety standards.
Keep records on the use and/or damage of stock or stock handling equipment.

Supervisor, Halvorson, Johnston and Weber. East Franklynhaven, Georgia

Aug. 2015 – Mar. 2016

Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.
Establish work procedures or schedules and keep track of the daily work of clerical staff.
Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
Supervise the work of office, administrative, or custom
Resolve customer complaints or answer customers’ questions regarding policies and procedures.
Served as a link between management and employees by handling questions, interpreting and administering, also helping resolve work-related problems.
Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures.

Skills

Adaptability

Experienced

Administrative / Clerical

Skillful

Problem-solving

Experienced

Customer Service

Expert

Analytical / logical

Experienced

Oral Communication

Expert

Interpersonal

Experienced

Professional Summary

More than 8 years of working experience in a field of testing and validation for powertrain domain in the automotive industry. Skilled in Hardware in loop validation (HIL), system testing, Failure Mode and Effects Analysis (FMEA).

Strong engineering professional focused in the area of product development and validation of electronic control unit.

Well acquainted with development/testing following V cycle.

Employment history

Assistant Manager, Feest Group. West Shelton, Pennsylvania

Jan. 2020 – Present

System integration and validation for AMT (Automated and manual transmission) and EMS (Engine management system).

Functional validation of software on Dspace control desk bench.
Analyzing the requirements, planning and effort estimation.
Deriving the test cases.
Hardware set up on HIL bench.
Validation and preparation of test report.

Senior Engineer, Bins, Krajcik and Leuschke. Linseyberg, Nebraska

Jul. 2015 – Mar. 2016

Worked as a senior test engineer for Hardware in loop validation on Dspace and other test rigs.

Engine Control Module Validation : HIL Validation for ECM in heavy vehicles
Communication Protocol Testing (TTP) for Generator Control Unit: Develope the test plan.
Network and diagnostic testing.
Execution of test scripts on hardware bench.

Engineer, Volkman Inc. Lake Kandace, Wisconsin

Aug. 2014 – Sep. 2014

User acceptance testing using HIL Simulation: 6 months onsite on job training in Nissan Technical Centre, Japan.

Training on DSpace, INCA, MDA and CAN as well as functional validation For Engine Control module.

Failure mode and effect analysis for fault propagation to find effects of faults on various functions of ECU

Languages

English

Fluent

Hindi

Native speaker

German

Basic

Education

DuBuque Academy, North Dannie, Vermont

B.Tech, Automobile Engineering, Nov. 2011

Skills

Dspace, Hardware in Loop

Experienced

Failure mode and effect analysis

Experienced

INCA

Expert

System integration and validation

Expert

Measurement and data analysis

Expert

Vehicle diagnostics and communications

Expert

MS Office

Expert

C language, Python

Skillful

MATLAB, Simulink

Skillful

Andrew Smith

Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Enthusiastic, trustworthy, dependable and fast-learning individual with wide-spread transferable skills in management, sales, and operations. Exceptional ability to connect with people and understand their wants, needs, and desires and delivering legendary service on every interaction. Willing to learn the details of any job given the chance.

Education

Jan. 2013

High School Diploma: Generals

Hand College – Lake Tyson, Connecticut

Employment history

Oct. 2014 – Aug. 2015
South Sonnyland, Florida

Medication Aide, Gleason, Johnston and Hagenes

Gave residents their daily medication/insulin.
Wrote information in resident charts and report book/MAR
Maintain and follow standard quality, safety, environmental and infection control policies and procedures.
Adhere to local, state and federal laws, regulations and statutes.
Apply heat or cold therapy to patients using materials such as heat pads, hydrocollator packs, warm compresses, cold compresses.
Use masks, gloves and safety glasses to protect themselves and their patients from infectious diseases.

Apr. 2014 – Jun. 2014
Mayershire, South Dakota

Assistant Manager/Sandwich Artist, Hills-Mayer

Count money and make bank deposits.
Took inventory and ordered every week.
Entered and put away deliveries.
Maintain food and equipment inventories, and keep inventory records.
Schedule staff hours.
Helped make sandwiches when needed.
Covered shifts when needed
Clean food preparation areas, cooking surfaces, and utensils.
Order and take delivery of supplies.

Skills

Managing

Experienced

Odering/receiving

Experienced

Answering phones

Experienced

Education

The West Virginia Institute, Port Andy, Colorado

DIPLOMA IN CULINARY ART, CULINARY ART, Dec. 2017

Northern Smith, Dustyfurt, Alaska

LANGUAGE CERTIFICATE, LANGUAGE, Mar. 2012

North Goyette, Port Loreanshire, Florida

SIJIL PELAJARAN MALAYSIA, HIGH SCHOOL, Oct. 2009

Employment history

ASSISTANT MANAGER, Hoppe Inc. Port Bradlyville, Oregon

Nov. 2018 – Present

Manage the department for which they buy.
Negotiate prices, discount terms and transportation arrangements for merchandise.
Examine, select, order, and purchase at the most favorable price merchandise consistent with quality, quantity, specification requirements and other factors.

DEMI CHEF, Kozey LLC. South Elenore, Missouri

Jan. 2018 – Mar. 2018

Check the quality of raw or cooked food products to ensure that standards are met.
Monitor sanitation practices to ensure that employees follow standards and regulations.
Order or requisition food or other supplies needed to ensure efficient operation.
Inspect supplies, equipment, or work areas to ensure conformance to established standards.
Describe menu items to customers or suggest products that might appeal to them.
Collaborate with other personnel to plan and develop recipes or menus, taking into account such factors as seasonal availability of ingredients or the likely number of customers.
Serve food, beverages, or desserts to customers in such settings as take-out counters of restaurants or lunchrooms, business or industrial establishments, hotel rooms, and cars.
Cook food or prepare food items, such as sandwiches, salads, and ice cream dishes, using standard formulas or following directions.

COOK, Lubowitz-Luettgen. Port Buddy, Ohio

Sep. 2017 – Oct. 2017

Ensure food is stored and cooked at correct temperature by regulating temperature of ovens, broilers, grills, and roasters.
Butcher and dress animals, fowl, or shellfish, or cut and bone meat prior to cooking.
Wash, peel, cut, and seed fruits and vegetables to prepare them for consumption.
Portion, arrange, and garnish food, and serve food to waiters or patrons.
Season and cook food according to recipes or personal judgment and experience.

TRAINEE, Towne, Nader and Tillman. Francescochester, Rhode Island

Oct. 2016 – Nov. 2016

Greet guests and seat them at tables or in waiting areas.
Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
Assist with preparing and serving food and beverages.
Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
Remove dishes and glasses from tables or counters, take them to kitchen for cleaning.
Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
Substitute for or assist other cooks during emergencies or rush periods.
Wash, peel, cut, and seed fruits and vegetables to prepare them for consumption.
Weigh, measure, and mix ingredients according to recipes or personal judgment, using various kitchen utensils and equipment.
Inspect and clean food preparation areas, such as equipment and work surfaces, or serving areas to ensure safe and sanitary food-handling practices.

PART-TIMER, Hilll Inc. East Muishire, Arizona

Jan. 2016 – Mar. 2016

Observe color of products being baked and adjust oven temperatures, humidity, or conveyor speeds accordingly.
Combine measured ingredients in bowls of mixing, blending, or cooking machinery.
Apply glazes, icings, or other toppings to baked goods, using spatulas or brushes.
Place dough in pans, molds, or on sheets and bake in production ovens or on grills.
Roll, knead, cut, or shape dough to form sweet rolls, pie crusts, tarts, cookies, or other products.

Professional Summary

Self-motivated professional with outstanding skills as both Chef and Management. Interpersonal skills, ability to build rapport with customers and colleagues, innate ability to interact effectively with people of various cultures and backgrounds and succeed in high-pressure challenging and deadline-driven environments. Seeking to bring strong supervisory food prep and organizational skills to the table with a respected organization that values hard work commitment and vision.

References

Personal info

Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Skills

COMMUNICATION

SELF-MOTIVATION

TEAMWORK

PROFESSIONALISM

CONTINUOUS LEARNING

CULINARY EXPERTISE

MULTITASKING

MANAGEMENT

Andrew Smith

Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Highly-motivated focused professional having Six Sigma Green Belt (SSGB) from Exemplar Global and work experience in diversified production field. Have the ability to adjust , learn and adapt to any situation presented. Consistently participates in lean manufacturing and continuous improvement initiatives. Strong project engineering and planning skills with keen ability to multi-task in a fast-paced, results-driven environment.

Employment history

Nov. 2018 – Present
Strackechester, Tennessee

Assistant Manager(Services), Mosciski-Pollich

Design fixtures, tooling, or experimental parts to meet special engineering needs.
Establish work procedures for fabricating new structural products, using a variety of metalworking machines.
Direct and coordinate the activities of employees engaged in the production or processing of goods, such as inspectors, machine setters, and fabricators.
Confer with other supervisors to coordinate operations and activities within or between departments.
Inspect materials, products, or equipment to detect defects or malfunctions.
Conduct employee training in equipment operations or work and safety procedures, or assign employee training to experienced workers.
Requisition materials, supplies, equipment parts, or repair services.
Maintain operations data, such as time, production, and cost records, and prepare management reports of production results.
Determine standards, budgets, production goals, and rates, based on company policies, equipment and labor availability, and workloads.

Dec. 2017 – Jan. 2018
Hillsfort, Oregon

Software Developer, Schamberger LLC

Modify existing software to correct errors, to adapt it to new hardware, or to upgrade interfaces and improve performance.
Direct software programming and development of documentation.
Consult with customers or other departments on project status, proposals, or technical issues, such as software system design or maintenance.
Develop or direct software system testing or validation procedures.

Nov. 2016 – Apr. 2017
Mistiebury, Virginia

Junior Software Developer, Mosciski, Hayes and Bode

Designing and developing ERP based desktop and web application for clients.
Troubleshoot and debug problems in pre-existing software to meet customer satisfaction.
Interact with both national and international clients respective to their requirements and need for customization of software.

Jan. 2016 – Jul. 2016
South Lourdes, Nebraska

Trainee, Leuschke Group

Learn about software development cycle from pre existing software.
Write back end codes to upgrade previous software
Troubleshoot software problems and make in-house products

Education

Sep. 2015

M. Tech: Electrical Engineering

West King University – East Cuc, Maryland

Jun. 2012

B.E: Electrical Engineering

Western Murray – North Piedadfurt, Minnesota

Feb. 2008

12th: Science

Northern Utah Institute – Frankiemouth, Utah

Sep. 2006

10th: General Education

Northern Hahn Institute – Weissnatport, Kansas

Skills

SQL Server 2008

Experienced

Dot NET

Skillful

MATLAB

Skillful

Pspice

Skillful

AutoCAD

Skillful

Professional Summary

Positive, hardworking, hands-on leader with 15+years’ experience managing restaurant operations. Adept at leading both back of house and front of house employees ensuring the highest standards of customer service and food quality. Expert in the areas of scheduling, inventory management, food, labor, and supply costing, and food safety policies and guidelines.

Manager on duty responsible for overseeing complete shift operations including service delivery, food safety and management and staff oversight. Actively seeking an internal promotion to Store Manager where I can utilize skills gained through experience to continue to positively grow and impact the organization.

Employment history

Assistant Manager, Homenick and Sons. North Alejandroshire, Oklahoma

Jan. 2015 – Present

Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
Count money and make bank deposits.
Investigate and resolve complaints regarding food quality, service, or accommodations.
Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
Maintain food and equipment inventories, and keep inventory records.
Establish standards for personnel performance and customer service.
Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.
Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control.

Service Crew, Walker Inc. Daveland, New Jersey

Mar. 2001 – May. 2001

Maintain sanitation, health, and safety standards in work areas.
Clean food preparation areas, cooking surfaces, and utensils.
Verify that prepared food meets requirements for quality and quantity.
Cook and package batches of food, such as hamburgers and fried chicken, which are prepared to order or kept warm until sold.
Take food and drink orders and receive payment from customers.

Counter Staff, Wyman Group. North Evelia, North Dakota

Dec. 1998 – Jan. 1999

Maintain sanitation, health, and safety standards in work areas.
Clean food preparation areas, cooking surfaces, and utensils.
Verify that prepared food meets requirements for quality and quantity.
Read food order slips or receive verbal instructions as to food required by patron, and prepare and cook food according to instructions.
Take food and drink orders and receive payment from customers.
Clean, stock, and restock workstations and display cases.
Serve orders to customers at windows, counters, or tables.

Education

North Romaguera University, Renaldoside, Arizona

BBA, Management, Jan. 2002

The Bins, Lake Lolitaville, Rhode Island

High School Diploma, High School, Feb. 1999

Skills

Maintenance Lead

Experienced

Cost Management plan

Experienced

Training Certification

Experienced

Andrew Smith

Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Current student and restaurant hostess with 3 years’ experience delivering high-levels of customer service to guests and clientele. Consistently ensure customers feel welcomed and accepted; coordinated reservations and setup dining rooms corresponding with guest wants and needs. Adept at managing events, order taking, seating arrangements, and directing overall dining operations and customer experience. Expected graduation September 2017, actively seeking a management role within a reputable, growth-oriented organization.

Employment history

Apr. 2019 – Present
Noahbury, Vermont

Assistant Manager, Tromp Group

Examine, evaluate, or process loan applications.
Arrange for debt repayment or establish repayment schedules, based on customers’ financial situations.
Answer customer questions regarding problems with their accounts.
Receive payments and post amounts paid to customer accounts.
Trace delinquent customers to new addresses by inquiring at post offices, telephone companies, or credit bureaus.

Jun. 2016 – Jul. 2016
East Princess, North Dakota

Night Audit, Littel, Sauer and Koss

Count money and make bank deposits.
Resolve customer complaints or answer customers’ questions regarding policies and procedures.
Establish standards for personnel performance and customer service.

Apr. 2014 – Nov. 2014
Rubenfort, Nebraska

Head Cook, Crooks, Lowe and Flatley

Clean food preparation areas, cooking surfaces, and utensils.
Measure ingredients required for specific food items being prepared.
Take food and drink orders and receive payment from customers.
Cook and package batches of food, such as hamburgers and fried chicken, which are prepared to order or kept warm until sold.

Education

Present

Associate of Applied Science: Business

Lang College – Armindaport, Delaware

Oct. 2014

High School Diploma

Brown Academy – North Catrina, West Virginia

Skills

Communication

Organization

Leadership

Word

Power Point

Professional Summary

Health Manager , well versed in research/analysis and hospital operations. Seeking a position to develop new and innovative healthcare management strategies. Strong problem solving ability with efficient time management skills. Driven and compassionate healthcare professional. Accountable and responsible with a strong focus on patient experience and healthcare outcomes.

Education

West College, Hagenesbury, West Virginia

Masters in Health Services Management (Advanced), Healthcare, Apr. 2014

East Ohio College, Toyview, South Carolina

Bachelor of Pharmacy, Pharmacy, Nov. 2011

Employment history

Assistant Manager, Schulist, Howe and Macejkovic. Tuanland, New Jersey

Nov. 2016 – Jan. 2017

Continental Hospitals is a 750 bed super specialty hospital . It is a part of the Parkway Pantai Ltd which is one of the region’s largest private healthcare groups with 22 hospitals and 4,000 beds in Asia-including Singapore, Malaysia, Brunei, India, China and Vietnam.
– Operations Incharge for chain of 27 clinics (corporate and community sectors).

–Interview ,Hire and roster Doctors ,Staff nurses and pharmacists.

–Liason between HOD, Medical staff and On ground Operations team.

–Centralized pharmacy purchase with the mother pharmacy within 2 months, to better manage vendor issues.

–Responsible for rollout of IT systems and Software for pharmacies.

–Designed and Introduced registration forms and patient feedback forms to deliver better quality services.

–Performed OHC Audits and overlooked Pharmacy audits.

–Achieved decrease in Daily Pharmacy Bounce list from 20 to 3 over period of 3 months.

–Improved EBIDTA and average pharmacy sales of the department.

ASSISTANT Manager, Effertz Inc. New Dayna, Maine

May. 2016 – Jun. 2016

CARE HITECH is a 250 bed facility spread over 300,000 sq ft and part of CARE Hospitals Group, which is a multispecialty healthcare provider with 15 Hospitals in 7 cities across 6 states of India. It is the regional leader in Tertiary care in South/Central India and among the top 4 pan- Indian hospital chains .

– Assisted the hospital in commissioning from project phase to operations.

–Established Wellness Department (Preventive Health checks) from project level to operational.
– Incharge of the Wellness Department (Preventive Health checks).

–Reported KPIs directly to the HOD on a weekly basis.

–Liased between stakeholders and clinicians to ensure smooth client journey and better health outcomes.
– Set up of IT Systems for the department start up.

– Designed health packages with help of Doctors .

–Drew more than 100 plus cases within first month of operations and revenue gross of over 800,000 INR.

–Reduced TAT of higher end packages .

–Improved Customer Service delivery and process outcomes through continuous staff training sessions for the Wellness team.

–Achieved NPS of above 90 % within second month of operations.

–Maintained TMT positive registers and contributed towards OP-IP conversions .

–Achieved revenue gross of 10,00,000 INR in the second month of operations, including both OP and IP conversions.
MOD Was Manager on duty and responsibilities included-

– Took full responsibility of the entire facility for theday.

– Managed both IP and OP services.

– Co-ordinated between staff, different departments (Labs, ER, Radiology, Wards, OPDs) for seamless patient journey.

Project Assistant (Work Integrated Learning), Sauer LLC. Handville, Minnesota

Jul. 2014 – Oct. 2014

worked under Queensland Government as a part of SDCN (Statewide Diabetes Clinical Network), which is an integrated part of CARU(Clinical Access Redesign Unit) now known as Healthcare Improvement Unit (HIU).
This was part of my WIL coursework at Uni.
– Assisted SDCN Network Coordinator in making of EOI (Expression of Interest) of Diabetes Foot Project for Ministerial approval.

–Conducted Literature review on existing Diabetic Foot Inpatient Services worldwide and researched global databases for the same.

–Analysed best methods and compared procedures from over 150 research papers and articles and compiled information that would yield best healthcare outcomes.

–Designed and contributed HRFC (High Risk Foot coordinator) Team poster and my literature review towards making of EOI for State Government approval

References will be provided on request

Languages

English

Telugu

Hindi

Tamil

Skills

Microsoft Office

Excel

Administration and Operations

Project Management

Health Consumer/ Customer /Patient Experience Management

Professional Summary

Enthusiastic and ambitious mum of two with customer service skills with wide-spread transferable skills in management, sales, and operations. Exceptional ability to connect with people and understand their wants, needs, and desires and delivering professional service on every interaction.

Employment history

Assistant Manager, Schuster, West and Bode. Creminland, Wyoming

May. 2017 – Present

Customer service
Take orders
Set oven temperatures and place items into hot ovens for baking.
Observe color of products being baked and adjust oven temperatures, humidity, or conveyor speeds accordingly.
Check equipment to ensure that it meets health and safety regulations and perform maintenance or cleaning, as necessary.
Apply glazes, icings, or other toppings to baked goods, using spatulas or brushes.
Decorate baked goods, such as cakes.
Direct or coordinate bakery deliveries.
Order and receive supplies.
Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning.
Prepare or serve menu items, such as sandwiches or salads.
Receive and process customer payments.
Set up or restock product displays.
Slice fruits, vegetables, desserts, or meats for use in food service.
Clean or sanitize work areas, utensils, or equipment.
Order, receive, or stock supplies or retail products.
Cook food or prepare food items, such as sandwiches, salads, and ice cream dishes, using standard formulas or following directions.
Perform cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.
Balance receipts and payments in cash registers.

Service Assistant Manager, Lind, Schneider and Beatty. New Anikaville, Minnesota

Nov. 2011 – Mar. 2012

Customer service.
Consult with families or friends of the deceased to arrange Headstone Memorials, such as Monument wording, Monument selection, Monument Quotes and organising Monument erection.
Provide or arrange transportation for customers to view finished Monument.
Obtain information needed to complete documents for permits for Monument erection from the Chosen Cemetery.
Contact cemeteries, Submit permit and date to cemetery to have the grounds ready to erect Monument.
Offer comfort to bereaved families or friends.
MYOB Book work
Use computers for various applications, such as database management or word processing.
Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
Create, maintain, and enter information into databases.
Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
Schedule and confirm appointments for clients, customers, or supervisors.

Airline Service Operator, Lang Inc. Faustinahaven, New Mexico

Jul. 2002 – Oct. 2006

Food Preparation
Beveridge Preparation
Check equipment to ensure that it meets health and safety regulations and perform maintenance or cleaning, as necessary.
Follow Occupational Health & Safety at all times
Preparing food carts for Air craft
Follow a shift work Roster
On 24 hour call
Answering phones
Check the quality of raw materials to ensure that standards and specifications are met.
Order or receive supplies or equipment.
Clean or sanitize work areas, utensils, or equipment.
Order, receive, or stock supplies or retail products.
Perform cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.

Customer Service, Cartwright Group. Port Gay, Iowa

Dec. 1998 – Jan. 1999

Customer Service
Advise / Promote customers on Jewellery selection
Keep areas neat while working and return items to correct locations following demonstrations.
Sell products being promoted and keep records of sales.
Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services.
Instruct customers in alteration of products.
Work as part of a team.
Use of Register
Petty Cash
Lay by Paperwork
Answering phones

Sales Operator, Beatty and Sons. Ritchiestad, Maryland

Jan. 1998 – Jan. 1999

Customer Service
Petty Cash
Serving Customers
Operating Register
Stock shelves with products.
Set up and arrange displays or demonstration areas to attract the attention of prospective customers.
Work as part of a team.
Change or rotate window displays, interior display areas, or signage to reflect changes in inventory or promotion.
Supervise the activities of workers /Front end controller
Answer phones
Refund / Exchange items for customers
Counting Money at the end of my shift.
Basic Cleaning

Education

Western Lind University, West Stephanemouth, Kentucky

High School Diploma, Chef, Jul. 2000

Western Michigan University, Smithchester, Nevada

High School Diploma, Year 7 – !0, Apr. 1999

Skills

Assistant Manager

Customer Service

Food & Beveridge Handeling

Basic Book Keeping

Professional Summary

A well presented, polite sales assistant who is motivated by being a team player with a common goal and has experience in retail sales and working towards KPIs. Being reliable and organised, I possess the ability and desire to meet and surpass sales targets with drive, ambition and determination. An excellent communicator who always demonstrates a helpful attitude towards customers. I am committed to learning, growing and making a measurable difference.

Employment history

Assistant Manager, Ward and Sons. Port Emmanuel, Virginia

Jul. 2017 – Oct. 2017

Demonstrate or explain products, methods, or services to persuade customers to purchase products.
Inform staff about daily targets and weekly promotions.
Encouraging team members.
Suggest specific product purchases to meet customers’ needs.
Learn about competitors’ products, consumers’ interests or concerns to answer questions.
Change or rotate window displays, interior display areas, or signage to reflect changes in inventory or promotion.
Develop ideas or plans for merchandise displays or window decorations.
Visual merchandising.
Rearrange the shop on a weekly basis according to customer trends.
Accepting purchase orders.

Sales Advisor ( Casual) 1st job, Wunsch, Bode and Medhurst. Padbergland, New Hampshire

Mar. 2017 – Apr. 2017

Aelia Dutyfree won the bid from JR Dutyfree to operate at the Cairns International Airport. My position and my responsibilities were retailed.

Retail Assistant ( Casual) 2nd job, Wyman and Sons. Mozellaborough, South Carolina

Mar. 2017 – Apr. 2017

Demonstrate or explain products, methods, or services to persuade customers to purchase products.
Assist Manager with visual merchandising.
Report any faulty products to the manager.

Sales Advisor, Streich, Denesik and Denesik. Isrealberg, Rhode Island

Oct. 2016 – Nov. 2016

Greeting arriving and departing passengers in a welcoming manner.
Work with existing airport guidelines.
Work with existing luxury brands guidelines.
Making sure customers are advised on their duty free allowances.
Assist customers, giving product advise and answering queries.
Keeping up to date with special promotions.
Dealing with customer complaints.
Advising managers on customer trends.

ACHIVEMENTS
I was given the authority by my Manager to do refunds and give discounts making sure all conditions are met.
Consistently being one of the top 3 sellers promoting alcohol and fragrances, receiving gifts and incentives.

Retail Sales Assistant( Casual), Schimmel Group. Kozeymouth, Minnesota

Jan. 2014 – Feb. 2014

Inform customers on current promotions.
Assisting customers with products and accessories.
End of day banking following all company procedures.

Skills

Leadership

Experienced

Proficient in POS application

Experienced

Effective communicator

Expert

Decision making

Experienced

Conflict resolution

Experienced

Education

Western Maryland Institute, Berryburgh, Delaware

Bachelor of Arts, Business (Deferred), Apr. 2013

Boehm Institute, West Mackenzie, Arizona

Diploma in Business, Dec. 2012

Professional Summary

I used to be obese. My passion for health all started when I got to college and began training every day. Since embarking on my body transformation along the way I learned so many useful things to help people make the transition to a healthier lifestyle and GNC provides the best supplements to really make that difference! To become a part of an organization that helps people the same way GNC has helped me, I feel like I would be helping people just like me. Helping people build confidence and to also love health and nutrition.

Employment history

Assistant Manager, Lemke-West. Feestland, Colorado

Sep. 2016 – Apr. 2017

As assistant manager my manager relied on me to make sure the six workers under me were working to the best of their abilities and had a the right tools to successfully complete their job. I was trained in all three food stations we had in the store to be able to help assist my coworkers and also was trained on how to cook all the food in the kitchen so I could help the kitchen workers. I was my managers shadow in making sure when he wasn’t in the store, the store still ran it’s most efficient.

Photographer, Mitchell, Steuber and Miller. East Leana, Colorado

Aug. 2016 – Sep. 2016

As a Kodak Photographer I was contracted to 6 flags Great Adventure. I had to meet a daily quota. Everyday we would be responsible for taking pictures of families visiting the park. We had to be conversational, charasmatic, and really forward with the park visitors in order to stop a family to take a picture. We were responsible for taking the pictures a certain way to make sure the customer would buy a picture and to take over 500 a day. A seasonal job had worked part-time.

Education

East Bernhard University, Jamalville, New Mexico

MBA, Business Administration ad Political Science, Present

Skills

Communication

Leadership

Time Management

Ability to Work Under Pressure

Decision Making

Adaptability

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Andrew Smith

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Andrew Smith

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Andrew Smith

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