assistant manager Archives

Fully (100%) centralized & consolidated the whole IT services offering for all sites from HQ.
Initiated, and led the knowledge management and information security framework within the organization.
Implemented & improved IT policies, standards & procedures and assured compliance by systems and users
Managing Business Analysis team and developing reports for Senior Management.

Setup first MPLS Network in consumer electronics in India 2004
Setup Road Map for IT security in Samsung India
2 PoP and 2 NOC setup in India for Samsung
Consolidated and stabilized servers Network uptime from 46% to 99%.

Co-supervising all Customer Care activities and monitoring of Agents to ensure effective and efficient working.
Providing support to other divisions to improve customer impacting services.
Part of CRM development and improvement team.
Active Member of SAP IS-U and CRM Modules Training and Implementation.
Re-engineering of Quality Standards and expanding the function to cover whole division.
Supporting the Revenue and Recovery side of the business with Exceptions Analysis, and identification of high dues cases to improve short term recovery ratio.
Performance management and Key Performance Indicator maintenance and management.

Supervise staff, while providing customer service, and maintaining standards,
Train employees on job duties or company policies, and arrange for training to be provided.
Analyze financial activities and provide input into budget planning and preparation processes in weekly meetings.
Coordinate or perform activities associated with shipping, and receiving daily.
Planned all Visual placement and ran visual conference calls for monthly Floorsets.

Administered activities like IT Infrastructure Service Delivery for South West Asia.
Assisted in mapping performance of Infrastructure Service Delivery Contract with Airtel, Tata in India, Singtel in Singapore and PCCW in Hong Kong
Accountable for defining operational roadmap for South West Asia
Played a major role in implementing IMAC Process with specific service levels
Significantly contributed in defining DR, Business Continuity, Contingency Plans for solutions deployed across APAC
Efficiently executed Consolidation, Simplification & De-commissioning Projects for operational improvements
Essayed a stellar role in implementing ITIL Processes; defined monthly SLA measurements & reviewed package

Assisted store manager in maintaining the day to day operations,employee training, and evaluations for performance
Re-defined & standardized the user provisioning process across all countries
Managed deployment of CISCO collaboration endpoint in 25 cities in countries which reduced 30% travel cost.
Responsible for setting up IT Infrastructure for new office in Bangladesh and Sri Lanka

Provided training resources in product knowledge, guest service, resort information, and sales.
Recruited, hired, and retained a quality core staff.
Coached and trained team to achieve maximum results.
Managed inventory control and met inventory goals.
Enforced company cash handling policies and procedures, and other loss prevention policies.

Responsible for timely disbursements of loans, timely payment of cheques, reverts to the queries of various departments.
Assist customers by providing information, resolving their complaints & ensuring customer satisfaction,
Verifying originality of the documents (such as customer KYC, financial proofs submitted by customer for A/c opening & loan purposes etc…) & processing of all operations in time without error.
Retainment of existing customers and new lead generation to sales.
Handled Retail asset operations, customer service desk & Clearing (CTS & CMS). Currently handling Retail Liabilities & gold loan.
Multitasking, work allocation, risk management & control.

Conducted weekly walk-throughs with the manager to discuss interior visual displays, including store window presentation.
Encouraged development of new cashiers with positive reinforcement.
Head barista
Stock take and ordering

Oversee returns and exchanges
Complete store opening and closing procedures and balanced cash drawers
Assist in biannually inventories
Perform weekly markdowns
Shipment Manager

Store opening/close
Maintain daily inventory
Set plannograms for advertised flyers
Manage other associates , hiring , scheduling
Prepare daily tills , audit safes , prepare bank deposits
Manage shrink control
Record shipping and receiving

assistant manager
work scheduling for 5+ employees
distributor order placing
banking inventory control

Provide sales gains, by providing customer service.
Explain products, persuade customers to purchase products.
Store, package, ship and maintain records of hats and merchandising items.
Respond to customers’ questions and complaints regarding storage and shipped services.
Operates embroidery machine, to custom hats and clothes.
Maintain a professional appearance consistent with Dress Code Policy.
Learn to provide consistent, documented appraisal of an associate’s sales performance. Provide support by giving feedback on areas of strength and opportunity.

Checked and observe equipment to make sure everything was functional
Re-stocked merchandise
Performed cleaning duties such as sweeping, dusting, wiping down and cleaning bathrooms
Supervised that every employee was meeting their work expectations

Responsible for training and developing 10 associates to mid and upper management in the company.
Helped with neighboring store setups and training.
Earned excellent marks on performance reviews.
Worked on fundraising events within the community for charity..

Responsible for accepting payments from customers, and giving change and reciepts
Able to resolve customer concerns or complaints in a calm and intelligent manner
Managed opening and closing procedures
Responsible for cash at the end of every shift
Input reports into computer files
Filed in as opening and closing manager
Offered and promoted company specials

Supervision of the team and ensuring execution of the correct and appropriate procedures within a timely manner.
Resolution of emerging issues quickly and maintaining a calm demeanour in a high-stress and fast-paced environment, while delivering great service.
Secondary duties included stock-take, roster allocation, handling complaints, floor assistance and office responsibilities.
Managed teams during seasonal transitions and holiday sale events.

Handle cash in registers.
Solve any challenges with staff and customers in a professional manners.
Instruct and supervise staff.
Tend to any customer needs while they dine in.
Pick up incoming calls for orders as well as packing food for carry out.
Clean tables/stations.

Was assistant manager over various areas of a store that sold 180 million dollars of merchandise a year.
Was responsible for merchandising, scheduling, inventory control, and that the store maintained a high health inspection rating.
Ensured OSHA compliance and identify potential hazards within store property.
Responsible for receiving inventory and inventory control methods for a store that sold 180 million dollars of merchandise a year.
Was the direct manager for 50 store associates and responsible for all hiring and scheduling for my areas of responsibility.
Responsible for price management such as mark-ups and mark downs of merchandise.
Entrusted with sensitive, personal information of over 300 personnel.

Assembled in-store marketing displays.
Trained employees on cash drawer operation.
Adhered to Brinks security and audit procedures.
Resolved customer issues on a daily basis.
Supplied cashiers with proper coin and currency as needed.
Delivered prompt, accurate and excellent customer service.
Made sure interior and exterior was of store was cleaned daily.

Motivating and managing the collection Agency to ensure maximum collections in
Administered all PPC projects and estimated budgets to maintain maximum returns.
Administered multiple channels and conducted extensive keyword research.
Performed test on landing pages and delivered strategies to maintain conversion rates.

Grew salon and retain business
Follow merchandising directives
Ordered supplies weekly
Recruiting, hiring and training of new employees
Disciplinary action when required
Compliant with loss prevention

Optimize campaigns for high quality traffic
Remarketing, YouTube Video Advertising & Dynamic Search Ads
RLSA Campaigns on Google AdWords.
Analysis & Optimization for landing pages & banner ads.

Ensure the Quality of incoming material (major components of WTG like transformers, panels etc.) as per inspection SOP.
Execution & Quality assurance of major electrical activities like 33KV HT Lines, 33KV HT Yard execution, 220KV substation and ensure the WTG & substation should ready with quality before handover to commissioning and OMS also ensure the 33KV HT line & 220KV substation healthiness as per EB rules before commissioning by EB / MSEDCL for smooth commissioning of WTG.
Handling Operation & maintenance of 220KV, 300MW substations parallel in overall Kutch (GJ) & South Maharashtra (MH) area.
Handling & control non-conformity of products and processes.
Prepare & maintain ISO documents.

Worked as Assistant Paid Manager (Bengaluru) ( October’16- December’18)
Worked as Sr. SEM-Executive (May 2015 – October 2016).
Earlier was handling Lenovo (2 Cr), Vistara (1 Cr) & Telenor (30L). Also worked on projects like HP (2.5 Cr), Freecultr (20-30 L), Audi Gurgaon (10 L) & Big Magic (30-40 L).
Manage both Search & Display Campaigns on Google, Yahoo, Bing, YouTube & Other Websites.
Handled various other social platforms like Facebook, Instagram & Twitter etc.
Used analytics tools like Analytics, Omniture, Social Tools, Bench tools & T4M etc.
Affiliate marketing & small scale branding campaigns

Schedule employee work time
Resolve customer issues
EnsurEnsure payroll accuracy
Settle issues between two or more employees or between employees and management
Ensure store was up to date according to Plannogram guidelines
Attend conference calls

Installation of New-Energy meters
Supervise work of contractors
Visited Sister branches to help revamp and change the overall structure of management conducting teambuilding workshop and help each management team collaborate on skills tasks and ideas in order to improve the overall quality of the store and company as well as ensuring exceptional customer service
Maintained and exceeded weekly monthly and yearly sales goals

Merchandise transfers restocking and organizing of back stock in the warehouse
Recruiting and scheduling employees
Managed product visuals daily hourly sign-ups
Held daily meeting at the start of each shift with employees with strategical goals in mind and tactics to achieve daily sales quotas increase conversion rates and all while supporting the goals of my team
Delegating and overseeing proper daily operations
Delegating work tasks and calculating sales productivity
Monthly walk-through with corporate ensuring proper store set up set to standard

Delegated daily tasks to team members to optimize team productivity
Organized schedules, workflows and shift coverage to meet expected load demands
Basic knowledge of substation
Coordinate with team members, consumers ,contractors & vendors
Loss reduction techniques in remote or village area
Aware of maximum materials involved in LT&HTp;HT Line
Conduct mass raids with the help of Delhi Police officials

Performed standard tech procedures, tire rotations or oil changes, with training received an ASE certification.
Directed and supervised a work crew of 8 employees.
Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity. do weekly inventory, calculate
Designed a pipeline network which increased the sulphuric acid storage capacity

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