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- Assisting the head manager.
- Creativity and art work.
- Managing and looking out on all the staff
- Giving physical education
- Providing computer knowledege
- Maintain Facility Cleanliness
- Manage Cash Deposits
- Come Up With Strategies That Would Increase Sales
- Build rapport with clients to keep them satisfied and excited to return consistently
- Maintain facility cleanliness and safety
- Communicate with patrons and address any needs or concerns in a timely fashion
- Manage the concession stand while not on the lifeguard stand
- Facilitate schedule assignments
- Run shifts and manage areas of the store
- Supervise crew to ensure quality customer service
- Work in a fast paced high pressure environment, maintaining high levels of customer service
- Participated in food safety procedures
- Handle POS balancing by counting cash at the end of each shift and ensuring that any discrepancies are immediately addressed
- Participated in training other crew members
- Maintain a high level of cleanliness throughout the store
- Performed Statutory Audits of Listed Companies, Non-Listed Public Company and Private Company as per the Indian Accounting Standards and Indian GAAP and have taken end-to-end responsibility as in-charge on audits.
- Ensured compliance with established internal procedures by examining reports, processes, and documentation.
- Evaluated design and operating effectiveness of audit areas, including efficiency, effectiveness, and mitigating controls.
- Took end-to-end responsibility for impact analysis and first-time implementation of Ind AS 116/ IFRS 16 and liaised with the internal advisory team and client personnel to ensure completion of work within timelines.
- Performed Tax Audits as per the requirements of the Income Tax Act, 1961.
- Suggested improvements to the client’s financials to facilitate better and accurate presentation.
- Assist in hiring staff
- Prepare course material and provide students all the study materials
- Assist in preparing and marking entrance exams
- Conduct and invigilate examination
- Deliver presentations to new induction
- Counsel students and conduct meetings with parents
- Assist in policy making
- Checked in customers when they arrived
- Handled money and register
- Gave safety orientations to customers
- Basic cleaning duties (cleaned paintball guns and masks, bathrooms etc)
- Greet guests, escort them to their seats then present them with menus and wine lists.
- Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity. Continuously maintain inventory.
- Update records required by government agencies regarding sanitation, and food subsidies when appropriate.
- Take reservations.
- Provide assistance for Guest with special requests.
- Offer special assistance to Guest such as those who are unable to operate elevators or who are in emergency situations.
- Respond to paging systems or other systems to address situations that outside the normal flow of traffic, such as complaints or uncertainty.
- Keep records of calls placed and received, and of related to complaints, injuries, and accidents.
- Confer with Guest by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
- Greet guests, escort them to their rooms, and present them with gifts.
- Meeting and exceeding set sales targets
- Keeping a very high level standard of customer service amongst myself and co workers
- Opening and closing of the shop front
- Constantly receiving goods and bringing onto database as stock
- Maintaining an exceptionally clean and presentable shop front
- Performing end of day cash ups and monetary reconciliations
- Lead change management process along with new product introduction and commissioned & set up new machines to increase the overall production, at par with the quality standards
- Calculated & monitored the Overall Equipment Effectiveness (OEE) & Plant Productivity
- In-charge of Assembly section including Production Planning, Line Balancing & Shop Floor activities
- Coordinated Total Productive Maintenance (TPM); introducing new methodologies
- Worked as Plant Coordinator, IATF 16949:2016 Internal auditor, 5S Internal Auditor
- Lead and directed team members on effective methods, operations, and procedures.
- Resolve challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
- Meet, greet and encourage feedback from customers and used feedback to implement positive changes within the restaurant.
- Indent adequate quantities of necessary restaurant items, including food, beverages, equipment, and supplies.
- Supervise product quality, and correct SOP is being used by all the team members.
- Review operational records and reports to project sales and determine profitability vs meeting store goals.
- Prepare schedules for all store employees.
- Conducting interviews, hiring, and training new employees.
- Processing payroll accurately.
- Organizing the stores entire merchandise and inventory.
- Plan and prepare for events obtaining detailed information to increase services, working with customers to make memorable events.
- Coordinate with the media to attend events
- Develop event topics and choose a theme
- Network within communities to find and attract new business and build long term customer-banker relationships.
- Working one-on-one with clients looking for recovery and benefiting their overall health
- Performed therapy on clients such as young and professional athletes while maintaining professionalism
- Posted and marketed the brand on social media and at out of center community events
- Interact, establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter.
- Financial Planning & Portfolio Strategy – Making financial plans for clients as per the client requirement
- Reporting the performance of the portfolio on regular basis and highlight the asset allocation and IRR of the portfolio
- Identifying opportunities within the clients existing portfolio across mutual funds, alternatives, structured products and others
- Tracking actual portfolio in variance with the strategic plan and actionable to get the portfolio aligned to the strategic portfolio
- Dealt with all initial customer communications by phone, e- mail and face to face to produce results and quickly build outstanding customer relationships.
- Managed general administrative responsibilities.
- Sales, Budgets, Key Performance Indicators, Team Handling, Cash, Audit, Inventory, Consolidations, Shrinkage, Pilferage, Controls, Customer Service, Stock Take, Visual Merchandising, Layout, Plano gram etc.
- Supporting store manager as needed.
- Plan and execute promotions for outlets.
- Person in charge on daily operations.
- Design and implement new store layouts.
- Interview, select, and train new staff members.
- Successfully handled cash & eftpos transactions
- Processed customer orders by phone and in person
- Measure or weigh flour or other ingredients to prepare batters & dough
- Developed a loyal customer base & increased sales volume through personal attention to customers
- Set time and speed controls for mixing machines, blending machines, or steam kettles so that ingredients will be mixed or cooked according to instructions
- Created signs to advertise store products & menu
- Manages a team and ensures proper preparation of food and services
- Making sure the daily and weekly cleaning procedures are complete
- Opening and closing the store, counting the drawer, and preforming bank drops at the end of the night
- Reporting to the senior manager to help improve business
- Provided oversight of sales of rooms, and conference rooms.
- Arranged for follow-up with our direct bill customers on a continued basis.
- Formulate marketing activities and policies alongside management to promote products and services, and submitting these suggestions to dining services media coordinators and executive staff.
- Represent the unit at trade association meetings to promote products.
- Manage and overseeing general office operation.
- Handle project planning session.
- Maintaining relationship with possible clients and attend site visits.
- Actively participate in tender process: design, submission and review.
- Ensuring budget costs relating to wages, contractors, materials and equipment aren’t exceeded.
- Ensuring compliance with health, safety and all other regulations are met.
- Optimizing profits by controlling costs.
- Managing customer service counter, maintaining cash drawer, cash handling, and interacting with customers
- Data entry, maintaining store inventory, preparing bank withdrawals and deposits.
- Shipping and receiving product, creating shipments for outgoing orders.
- Merchandising, product display setup, calculating payroll, product loss prevention, and processing daily paperwork.
- Opening and closing store, schedule and assigning duties to 6 to 8 employees daily.
- Addressing employee performance issues through corrective action and dismissal. Recommending performance awards and or merit increases when appropriate.
- Received customer complaints and found solutions
- E-Commerce management and online order fulfillment via Shopify and Ebay
- B2B sales and giveaways
- Represent the company at trade shows and promo events
- Keeping record of manufacturer returns and replacements for customer warranties
- Educate customers on equipment function and use
- Shipping and fulfillment of phone and special orders
- Supervise floor layout by stocking …the activities of workers engaged in receiving, storing, testing, and shipping products or materials.
- Coordinating Interviews and train warehouse and supervisory personnel.
- Ensure workers remain on task
- Create schedule
- Performed personnel activities such as supervising and training employees
- Customer service & relations
- Assigned daily tasks to ensure the shift ran efficiently
- Developed weekly schedules in a manner that ensured shifts were organized and labor remained low leading to higher company profit for those shifts
- Ensured appropriate labor, safety, and sanitation protocols were adhered to
- Trained as a chocolatier.
- High level customer service and knowledge of the product.
- Advising on food safety, quality systems and GMP.
- Public speaking and demonstrations.
- As an assistant manager I also oversaw production of our products which meant having the ability to forecast the impact that trading trends and temperature would have on production, volume, stockpiling and shelf life.
- Manage Website & Social Media Verified Pages of
- Responsible for restocking all items from backstock
- Maintained cleanliness of store and stockroom
- Maximized loss prevention through customer service
- Worked with manager to oversee staff
- Maintained a pleasant and energetic working environment
- Oversaw new merchandise from receiving to merchandising on the floor
- Executed all markdowns and floor changes sent from the corporate office
- Executed all inventory and reconciliation
- Comprehensive knowledge of retail POS system
- Openedand closed store and handled all deposits
- Planning and performing plant audits, corporate process audits as per approved annual audit plan using various compliance, substance audit procedures and sampling methods.
- Presenting detail audit reports to process owner by identifying the areas of improvement and misconduct if any. After responses from process owner presenting executive summery to management.
- Experience in auditing different business processes like procurement to pay, Inventory, Manufacturing, Finance, Corporate processes like administration process, Insurance process, EXIM process.
- Involvement in performing IT based audits like ITAC & ITGC reviews, ISMS reviews, IT process audits and IT procurement audits.
