assistant general manager Archives

Responsible for the development of a training and retention platform.
Ensured that proper safety procedures were in place to protect employees and guests.
Accountable for daily cash and bank reconciliations.
In charge of bar ordering and maintaining optimal inventory levels.

Investigate and resolve complaints regarding food quality, service, or accommodations. Maintain food safety standards
Diagnose and repair basic light problems.
Perform basic truck service.
Perform DOT inspections and correct failures per DOT standards.

Prepare operational or risk reports for management analysis
Perform tire repairs and replacements.
Identify cause of failure on tires for warranty consideration.
Diagnose and repair basic electrical problems (alternators, starters, relays etc.)

Managed day-to-day operations of ensuring profitability and superior customer service in a successful 350+ seat establishment.
Responsible for the scheduling 60+ employees.
Supervised and executed all aspects of the store including training, performance management, recognition and development.
Oversaw the application of the restaurant’s principles and standards to improve the customer experience.
Managed employees by building strong teamwork and maintaining an accurate and up-to-date plan of restaurant staffing requirements.
Identified and assisted with the planning and marketing of restaurant events and fundraisers.
Identified and capitalized on key opportunities in the community to raise the profile of the brand and restaurant.

Identify Freightliner Warranty, perform warranty repairs, describe warranty repairs using “Complaint, Cause & Correction” format.
Process Freightliner Warranty claims for payment.
Identify “In House” warranty claims, perform required repairs, process claims for payment from responsible location.
Perform basic A/C diagnosis and repairs.

Ensure the proper use of PPE (Safety glasses, bump caps, gloves and non skid steel toe boots).
Ensure the proper used of safety equipment (Jack stands, chock blocks, lock out tag out, tire cages and auto inflate tire systems).
Manage recyclable materials (waste oil, batteries, scrap metals).
Sort and grade used tires for retail sale, retreading and recycling.

Drive market share (penetration and Readership) and deliver circulation revenue
Maintain service center cleanliness and identify safety issues.
Correct safety defects in service department in a timely fashion.
Ensure all employees perform their tasks safely per industry standards, erring on the side of caution in circumstances when industry standards are absent.

Ensuring target achievement of sales and collection.
Induction of new people and field training.
Implement retention plan to maintain market share.
Built capability of the sales team to take up challenges and deliver results.

Manage day to day operations of a full service retail truck service center with gross income of $1.5 million dollars per year.
Create schedules using prior year metrics anticipating the labor force needed to maximize sales and minimize expenses.
Manage 15 to 20 technicians and truck service advisors assigning tasks to appropriately skilled personnel.
Perform inventory counts daily/weekly/monthly as required.
Cash control, balance each shift report and identify shortages.
Customer service, work with truck service advisors and technicians to identify customer needs. Look for opportunities to serve each customer above and beyond expectations.
Identify service defects, own the problem and take a proactive approach to solve the problem.

Assist General Manager in coordinating, directing and planning everyday business operations.
Help create schedules and payroll completion.
Implement standards and food safety precautions.
Supervise employees to ensure they follow regulations and meet customer service standards.

Cooperated with the General Manager, and assisting with the hotel/catering/staffing management.
Delegating daily tasks.
Addressing any guest/staffing issues
Supervising staff in all departments
Overseeing reservations/revenue/labor cost to meet set budget.
Booked and finalized catering events.
Billed and Paid AP/AR accounts

Heading a team of ( 49 People ) 2 Zonal Managers,16 Territory Managers ,3 TLs and 28 CREs in Delhi NCR.
Aggressively develop and build sales team to successfully execute sales strategy in circulation business.
Build a robust system and processes to improve controls.
To undertake initiatives and timely action in order to further strengthen the distribution and sales network of the organization.
Implement way of working to improve productivity of the team.
Handle all trade union issues and aligned the trade on companies agenda.
Working on product improvement through insights.

Maintains professional and ethical relations with both Tenants and Contractors.
Assists with the management of all Property Personnel.
Assesses problems and take the necessary corrective action.
Schedule and document maintenance and repairs on building equipment.
Ensures all building violations are handled in a timely manner.
Assists In generating and reviewing Request for Proposals.
Acts on behalf of the General Manager in their absence.

Cost-effectively managed a $1m profit and loss statement.
Provide hands of supervision to more than 20 employees and 2 managers.
Played a vital role in the successful attainment of $1m turnover restaurant with a $100k initial investment.
Generated high viewpoint with low turnover

In charge of Bulk, Break bulk, Tanker, Project and Car Carrier / Ro-Ro Vessel operations, with additional responsibility of Stevedoring in PCC (Pure Car Carrier), Break Bulk, Dry Bulk, Project, Reefer and Container vessels.
Designated Officer for the Branch for maintaining the ISO requirements.
Areas of work include liasoning with the Principals (both Foreign & Indian), prior vessels’ nomination. Negotiation and Agency Fixture. Agency Marketing. Liasoning with the Master of the vessel before arrival. Planning of vessels’ berthing, discharge/ loading operations and obtaining the required informations and documents.
Attending Daily Port Pre-berthing Meeting and appraising the Principals the berth position on day to day basis. Arranging Berth for the vessel and interacting with the Port Officials for accomplishing faster turnaround of the vessel by close follow up with all concerned.
Supervision of all Agency related jobs, processing of Import General Manifest / Export General Manifest, Customs, Immigration, Port Health formalities and meeting vessels’ husbandry requirements – viz. Crew changes, Classification Surveys, Repairs, supply of Bunkers, Stores, Provisions etc. Follow up for Port payments, Terminal requirements and co-ordinations with cargo Receivers/Shippers , Customs House Agents and Surveyors.
First hand experience in handling all types of vessels including On board Stevedoring, Cargo handling, Logistics and Transportation.

Interview, select and train potential candidates
Responsible for inventory, both ordering and receiving supplies
Create associate schedules and keep track of payroll for over 30 employees
Maintain a neat and professional appearance of the staff
Responsible for day to day operations of the facility
Address customer complaints skillfully, offering reimbursement when necessary
Responsible for the majority of maintenance and cleaning of the facility

Upheld strong customer service and sanitation standards while training employees.
Scheduled and received food and beverage deliveries while maintaining consistent inventory records.
Processed payments and made nightly cash deposits.
Follow up with guests after they stay with us and ensure their stay was up to their expectations.

Opened brand new luxury cinema/restaurant in downtown San Diego as Luxury Cinema Manager.
Organized and formulated day to day operations and steps of service for all floor level positions prior to grand opening.
Hired entire staff for each position (server, food runner, busser, concessionist, host, bartender)
Led staff of roughly 40 employees
Created staff schedule to meet labor budget of under 20%
Coordinated and led employee orientations, as well as trained staff on POS software and steps of service.
Pioneered and established an entire operation for personnel performance and customer service

Handling staff
taking legal responsibility
maintaining safety and health regulations
ensuring beverages are in perfect condition
performing inventory

oversee day to day restaurant operations, ensuring that all quality, cleanliness, and service standards are met.
Analyze guest comments and implement training programs to address areas with poor performance.
Taking inventory and ordering all food/ paper supplies.
Track expenses and implement changes in operation to better control labor/food/paper/utility costs.
coordinate point of sale materials to align with corporate marketing campaigns
screen, interview, and hire new staff members.
organize and maintain a training team in order to effectively train new hires.

Ensure highest standard of customer service to guests.
Oversee associates including front desk, maintenance, housekeeping and breakfast attendants.
Provide training for hotel staff in delivering care that meets the best standards and practices.
Review and post GSS scores.
Respond to guest complaints in a professional and timely manner.
Maintain an inventory of all supplies for front desk, housekeeping and breakfast.
Assist General Manager with scheduling and payroll of all employees.

Correspondence with all other PLMN, PSTN, ICX, IGW, IPTSP and International Carrier operators and resolve any technical issues regarding inter connectivity.
Manage and giving direction to the vendor regarding core network issues and discuss as a team leader for any policy and operation level dispute.
Study and analysis the government ILDTS policy and regulations and take immediate action to implement any new policy related to core network as per BTRC (Bangladesh Telecommunication Regulatory Commission) directive.
Coordinate with Billing and Transmission Team.

Shift management, schedule creation, food cost and repair and maintenance budgets.
Assisted the General Manager in manager hiring and coordinating manager training schedules and progress with our FLorida based Training store.
Contributed to the highest sales increase in company history from 7.3 million to 8.9 million annual sales while exceeding budgeted goals for labor and profitability.
Maintain compliance with all local, state and federal laws and regulations, directly involved with all hiring and disciplinary decisions.

Ensure all necessary configurations with International Carrier, ICXs, PLMN, PSTN and IPTSP operator using various signaling protocols (SIP, H.323, SIGTRAN, and SS7) for efficient call switching and call routing.
Design, implement & maintain a cost effective switching Network for International gateway (HRC), CAPEX and OPEX minimization through network topology re-alignment and ensuring necessary subsequent approvals/permission from regulator.
Analyze daily Traffic Reports (BHCA, CER, ASR, NER, Erlang, Trunk Group Utilization), investigating network performance and take appropriate measure for optimization of Core Network to maintain the network KPI.
Analyze and report regarding all interconnection traffic and route performance such as international incoming, International outgoing calls, analyze the effect realization based on traffic trend for sustainable interconnection business and pointing out any illegal/abnormal activities.
Create and Modify Routing and perform Dialed Number Plan Analysis.
Planning of Core Network resource rearrangement for any emergency/disaster situation.
Monitoring Fault and Performance Management Report and troubleshoot system problems to avoid system outage.

Receives and responds to guest complaints in a timely manner.
Ensure that daily inventory is managed to maximize all potential room revenue and ensure that budgeted room revenues are met.
Generate an atmosphere that provides security and safety for all internal and external guests.
Participate in the development of short term and long term financial and operational plans for the hotel.
Monitor and maintain the property specific cleanliness guidelines.
Ensure high associate morale by rewarding team members who meet or exceed guest expectations.
Oversee implementation and development of all training programs.

Oversee all accounting functions including Sales and Revenue
Recruiting, interviewing and completion of training associates
Maintaining daily Housekeeping and Engineering operation.
Overseeing completion of Operational Standard Projects

All time readiness for Regulatory Inspections
Review and approval of validation protocols, analytical documents, Method verification and transfer protocols and reports, investigation reports, monthly reports
Monitoring of laboratory compliance, reviewing of audit trails of computerized analytical instruments.
Coordination for the preparation of response to audit observations

assistant general manager

assistant general manager

assistant general manager

assistant general manager

assistant general manager

assistant general manager

assistant general manager ( construction & service)

assistant general manager

assistant general manager

assistant general manager

assistant general manager

assistant general manager

assistant general manager

assistant general manager

assistant general manager (port operations )

assistant general manager

assistant general manager

assistant general manager

assistant general manager

assistant general manager

assistant general manager

assistant general manager

assistant general manager

assistant general manager

assistant general manager

assistant general manager

assistant general manager