assistant general manager
- Observe and monitor staff performance to ensure efficient operations and adherence to the facility’s policies and procedures.
- Establish and implement departmental policies, goals, objectives, and procedures, conferring with staff members as necessary.
- Analyze monthly department budgeting and accounting reports to maintain expenditure controls.
- Review financial statements, sales, and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
- Facilitated an extended learning and training for selected team members within our cluster of hotels in Omaha to prepare them for their next position/promotion in our company.
- Oversaw the daily operations of a 178 room property.
assistant general manager
- Oversee Front Desk operations
- Oversee Housekeeping operations
- Responsible for hiring and training new employees as needed
- Inventory control and budgeting
- Submit and Review invoices for payments
- Assistant General Manager when needed
assistant general manager
- Project Planning, Execution & Administration: Sites locating for fixing of crusher plants, quarry selection for boulders, machinery mobilization for erecting crusher plants. Choosing Manpower and selecting the skilled manpower for efficient production.
- Production, supply & Procurements for project requirements: Making perfect Planning for production & supply as for the project requirements of Aggregates from project starting to ending. Procurement of outside materials as the project needs quality & quantity of materials as per norms and complying with the mandate standards.
- Obtaining the permissions from other states for purchase and procurement of material as projects needs to full fill the immediate requirements.
- Purchasing of Plant & Machinery and spares: Making purchase orders for purchase of plant and machinery and spares and etc for complete project requirements and monthly requirement of spares materials, servicing maintenance of plant and machinery.
- Responsibilities include all aspects of project management throughout the construction process and project closeout.
- Preparation of plants Drawings as per site requirements for obtaining the permission from all the related departments.
assistant general manager
- Ensure that health regulations were held to the highest standard.
- Hiring and scheduling.
- Understanding monthly P&L.
- Inventory and purchasing.
- Catering sales.
- In house and outside marketing.
- Social media marketing.
assistant general manager
- Produced monthly sales and performance reports, supporting operational planning and strategic decision making.
- Completed inventory audits to identify losses and project future demands.
- Implemented training processes for newly hired employees and supervised department manager, shift leads and production personnel.
- Mentored staff to enchance skills and achieve daily targets, using hands-on and motivational leadership.
- Priced and ordered food products, kitchen equipment and food service supplies.
- Interviewed, hired, and supervised back of house staff.
- Kept kitchen cleanm neat and sanitized by implementing surface and equipment schedules and standards.
assistant general manager
- From July 1 to August 28 of ’17, as Acting General Manager, led staff to exceed projected store sales plans by 200%
- Oversaw repair department and managed bottom line
- Continuously trained staff and held team members accountable for underperforming
- Ensured store and corporate policies and directives were upheld by all team members
- Recruited and trained new personnel.
assistant general manager
- Investigate and resolve complaints regarding customer service
- Monitor budgets and payroll records.
- Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in Nightclub facilities.
- Assist with booking private hospitality events and catering to the clients needs.
- Monitor and program all Aloha (SDCR) back and front of house systems.
assistant general manager
- Establish and maintain relationships with individual customers.
- Guide co-workers to improve and help the company with growth.
- Answered telephones and directed calls to the appropriate department.
- Monitored and accessed online surveys and reviews to resolve customer complaints or respond to customer accolades.
assistant general manager
- Keep records of room availability and guests’ account
- Perform some food preparation or service tasks such as cooking, clearing tables, and serving food
- Notified customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
- Inventoried and ordered materials, supplies, and services.
assistant general manager
- Managed daily FOH operations of a full service restaurant and bar including the hiring, training and scheduling of a 30+ employee team.
- Expanded customer bases using various social media platforms (Facebook, Yelp, Instagram, Google).
- Developed and implemented more effective training, disciplinary, and sanitation methods.
- Oversaw daily cash reconciliation, bank deposits, and entering of invoices and expenses via Quickbooks, creation of P&L statements.
assistant general manager
- Promoted to management position after one year of employment.
- Planned, scheduled and supervised the work of other employees.
- Identified staff vacancies and recruited, interviewed, and selected applicants.
- Verified attendance and hours worked and input information into the payroll system.
- Kept track of leave time, such as vacation, personal, and sick leave, for employees.
- Completed and mailed bills, contracts, policies, invoices, and checks.
- Located and monitored overdue accounts, using computers and a variety of automated systems.
assistant general manager
- Led the effort to reduce frequent GuestVoice problems, which increased Intent to Recommend by 2.8% YOY in an already well-performing hotel
- Spearheaded the effort, which ultimately led to a 24% increase in monthly Market-Suite Shop sales by taking the steps to obtain a difficult to obtain Ohio state liquor license
- Ranked #1 out of 37 hotels on the 2017 AOS Survey
- Assisted other Tharaldson hotels in task force efforts
- Split the hotels sales effort with the GM taking all corporate and LNR accounts, and my personally handling all SMERF segment sales and coordination
assistant general manager
- Ensuring a smooth running of all operations in the restaurant by efficient resource allocation.
- Evaluating cost reports and presenting month to month MIS for the outlet.
- Generating reports on MTD’s and YTD’s for management and ensuring to exceed the profit target for overall outlet success.
- Responsible for managing all the operations in restaurant- team handling, enhancing customer experience, profit maximisation, budgeting and resource allocation. Liaising with the Head Office for overall restaurant success.
- End-to-end management of special events and handling the overall operations. Ensured profit maximisation by keeping wastage and breakages in control by effectively monitoring them time to time.
assistant general manager
- Answer Inquiries from potential Clients
- Process Enrollment of new Members
- Club tours and presentations
- Establishing and maintain leads obtained from existing members and potential members
- Utilize computer programs to track appointments and sales
assistant general manager
- KEEP RECORDS REQUIRED BY GOVERNMENT AGENCIES REGARDING SANITATION OR FOOD SUBSIDIES. INVESTIGATE AND RESOLVE COMPLAINTS REGARDING FOOD QUALITY, SERVICE, OR ACCOMMODATIONS.
- MAINTAIN FOOD AND EQUIPMENT INVENTORIES, AND KEEP INVENTORY RECORDS.
- MONITOR FOOD PREPARATION METHODS, PORTION SIZES, ANDGARNISHING AND PRESENTATION OF FOOD TO ENSURE THAT FOOD IS PREPARED AND PRESENTED IN AN ACCEPTABLE MANNER.SCHEDULE AND RECEIVE FOOD AND BEVERAGE DELIVERIES, CHECKING DELIVERY CONTENTS TO VERIFY PRODUCT QUALITYAND QUANTITY.
- Investigating and resolving complaints regarding food quality, service, or accommodations.
assistant general manager
- Property management
- Organized Chamber of Commerce events – planning, budgeting, catering and entertainment
- Technical support for clients – installing telephones, fax and computer lines
- Increased adminstrative revenue by 400% from $1K to $5K per month
- Provided administrative support to 60 different internal and external customers
assistant general manager
- Effectively and efficiently managing the restaurant and it’s day to day operations.
- Hiring, training, and terminating employees.
- Completing payroll for all employees every two weeks.
- Communicating with the general manager about ways to improve business, motivate employees and keep customers satisfied.
- Logging daily reports into an accounting system.
- Handling, coding, and inputting invoices and manager’s checks.
- Monitoring employee and patron activities to ensure liquor regulations are obeyed.
assistant general manager
- Maximize profits by managing P&L controllable items.
- Order food, equipment, and supplies while maintaining Optimum Food Costs.
- Provide clear and consistent direction to Hourly Shift Supervisors and crew members.
- Effective handle and manage of confidential and sensitive information.
assistant general manager
- Store opening and closing
- Hiring and dismissing employees
- Register closeout and bank deposits
- Daily order to serve time review with employees
- Monitored realtime labor costs in relation to sales and adjusted employee shifts a necessary.
assistant general manager
- Assisting with recruiting, training and supervising staff.
- Planning maintenance work, events and catering bookings/orders.
- Handling customer complaints and queries.
- Promoting and marketing the business through different channels.
assistant general manager
- Assist General Manager in managing daily company operations to ensure positive, safe and profitable working environment.
- Order, purchase and stock the merchandises in a timely manner.
- Implement quality and productivity objectives to achieve company goals.
- Ensure that employees follow the company standards, policies and strategies.
- Cooperated with General Manager in recruiting, training, payroll processing, performance evaluation, promotions, and releasing the employees.
- Coordinate with General Manager in planning short and long term projects, budgets, expense controls, schedules, and manpower.
- Identify and report equipment repair and maintenance works promptly.
assistant general manager
- Inspection of regional rural banks, cooperative banks.
- Implementation of government subsidy schemes at state level. Dealing with issues related to the development of cooperatives and RRBs.
- Promotion of NGOs. Worked at district level with Non-governmental organisations for community services.
- Organising and training self help group members to work as micro entrepreneurs.
- Organised fairs for marketing products of NGOs and micro-entrepreneurs.
- Managing accounts of NABARD at state level
assistant general manager
- Leads daily operation functions of 3 student housing properties.
- Manages property social media pages.
- Oversees property annual turn over process.
- Budget compliance and planning.
- Implements and maintains annual marketing plan.
- Hiring manager responsible for coaching, training, hiring, proactive resolutions, and termination of leasing team.
- Designs property collateral including flyers, social media pages, print advertisements, etc.
assistant general manager/housekeeping supervisor/front desk
- Assisted guests with reservations, check in and check out Process
- Ensure guests received highest level of care during stay.
- Oversaw housekeeping staff to ensure high level of cleanliness.
- Forecasting and scheduling of all hotel employees
- Trained new employees to ensure proper understanding of all hotel procedures.
- Provided Safety training.
- Assisted with all aspects of accounts receivable and accounts payable.
assistant general manager
- Directly supervise Shift Leads and train on existing/new policy
- Train staff on various safety, maintenance, and sales procedures
- Run weekly/monthly sales reports to analyze staff KPI’s
- Collect, record, and deliver cash deposits to the bank on behalf of the business
- Maintain maintenance records of weekly/monthly equipment inspections
- Lead and direct staff on the floor during peak business hours to ensure workplace proficiency and productivity
- Collaborate on marketing/promotional social media content
assistant general manager
- Manage sales team including setting goals, providing incentives, and evaluating employee performance.
- Confer with clients to provide marketing and technical advice.
- Direct, motivate, and monitor the sales team to advance sales targets.
- Plan and execute sales & marketing policies and strategies for organization.
- Assemble and communicate with a strong, diverse coalition of organizations or public figures, securing their cooperation, support and action, to further company goals.
assistant general manager
- Recruitment of South Team (125 People)
- Effective launching of organization ( Koye)
- Customer conversions
- Consistent Business Drive for desired growth
- Portfolios handled: Respiratory, Gynaec, Ortho, General
- Specialties Experience: Pulmonologists, CP,ENT, Ortho, Gynecologists, Pediatricians etc
- Geographical Experience: Karnataka, Telangana, AP, Tamilnadu, Kerala, Maharashtra, Mumbai, MP, Chattisgarh and Part of Gujarat
assistant general manager
- Training sales associates according to the store set training curriculum
- Proficient in Food Service Education and Safety
- Banking and deposits, daily paperwork and invoice balancing
- Lottery dump, inventory and balancing
assistant general manager
- Oversee day to day operations of the restaurant.
- Input and complete staff payroll.
- Supervise staff to ensure quality standards are met.
- Investigate and resolve customer complaints.
- Complete weekly paperwork for sales, labor, and cost comparisons.
- Responsible for control of money handling and bank deposits.
- Responsible for completion and accuracy of new hire paperwork.
assistant general manager
- Work Health and Safety Act and Regulations of 2011
- Workers Compensation and Rehabilitation Act and Regulations 2003
- Chain of Responsibility (COR) Legislation
- National Heavy Vehicle Legislation
- Biosecurity Act and Regulations of 2016, previously Quarantine Legislation
- Safety of Life at Sea (SOLAS) convention amendments to International Maritime Laws