assistant food and beverage manager
- Improved an under-performing Banqueting service, preparations, proper storing, organizing storerooms, cleanliness, hygiene, sanitation, equipment handling and decoration ideas.
- Introduced HACCP Standards. Proper Time and Temperature control. Basic Food and Beverage handler’s health and safety training from service, culinary and stewarding area.
- Revised All F&B standard operations procedure following the Leading quality assurance guidelines in restaurants, lounge, bar, banquet and catering. Identified training needs for both service and culinary and implemented a training calendar to follow.
- Implemented a daily training revision in every outlet briefing. Implemented a weekly and monthly meeting to review all the performance of the outlets.
- Reduced Food and beverage cost from 45% – 38%. Proper weekly menu planning and controlling of orders and purchases.
- Identified training needs for both service and culinary and implemented a training calendar to follow.
assistant food and beverage manager
- Overall in-charge of f&b operations – Restaurants , Banqueting, In room Dining, Beverage and administration.
- Armed with a great team , we managed to increase footfalls and revenue to the tune of 14% YOY and guest satisfaction index by 9% YOY.
- Heading the events sector as well, we managed to surpass revenue targets by 27% YOY , creative menu planning, customer satisfaction and delight, coordination with the chef for maximum productivity and quality pull through past events and marketing.
- Enhanced SOP’s based on business requirements.
senior assistant food and beverage manager
- Guarantee guest satisfaction across 5 outlets.
- Beverage stock controlled and managed according to daily occupancy and meal plan through the use of daily stock takes and variance reports to maintain a successful food & beverage cost.
- Liaising with Executive Chef to maintain an efficacious food cost percentage considering the number of in-house guests without compromising the quality.
- Responsible for events and banqueting i.e wedding packages.
- Acting night manager when Front office manager is Off.
- Facilitated the opening of a brand new golf club, worked with Food & Beverage manager and general manager to develop and implement new beverage outlets, menus and SOP’s.
- Engaging with guests in various outlets to ensure the highest expectations and standards are met and resolved immediately any complaints as required.
assistant food and beverage manager
- Fine Dining Lounge
- Fine Dining Restaurant
- Pool
- Breakfast/Lunch Outlet
- Brunch
assistant food and beverage manager
- Reports directly to Director of Food and Beverage
- manage day to day FB daily operational with 5 F&B outlet and banquet also in-room dining
- oversees the administration and operation of the F&B outlets to maximize profits, enforces quality standards, maintains a high level of employee performance and ensures customer satisfaction
- Strictly adhere to the established operating expenses and that all costs are controlled rec
- Review menus and analyze recipes to determine labor and overhead costs, and assign prices to menu items.