assistant branch manager

• Research and resolve customer issues in an efficient and timely manner
• Coordinate and assist in supervision of branch office operations and cash management
• Meet and exceed profitability and aggressive monthly sale goals
• Provide exceptional customer service to retain and build new customer relationships
• Balance and reconcile branch accounts and general ledgers
• Prioritize, plan and adjust schedules to meet business goals
• Recruit, interview and assist select qualified candidates to build professional pipeline 

assistant branch manager

• To keep track of the branch’s production in sales, such as account opening, direct deposit set up, debit card transactions, loans, etc.
• Assist customers by providing information and resolving escalated customer issues.
• Calling customers that fall under a specific report when account is dormant or not in good standing.
• In charge of actively selling financial products and services to new and current customers.
• Running transactions such as deposits, withdrawals, transfers, etc.
• Maintain title as Branch Mentor and train new employees.
• Keeping track of weekly reports ie: approving time cards, updating payroll recap, and sending documents to district manager.