assistant branch manager (abm)

  • Visit individuals in homes or attend group meetings to provide information on agency services, requirements, or procedures. 
  • Determine clients’ eligibility for financial assistance. 
  • Supporting other departments – due to the seasonality of Darwin she has learnt other department tasks to support those teams when in busy times. This includes; Fleet Team support – aftersales / on-road care. Reservations Team support – phones, query handling, vehicle movements & block outs. Document writing – company user guides, diagnosis guides and stock procurement. 
  • Account Management of STA Travel UK, Austria & Switzerland. 

assistant branch manager

  • Assisted in the operation  of  five separate daily rental branches, including two 200+ car flagship locations 
  • Drove a strong sales culture in a high intensity environment 
  • Developed new employees by implementing strong communication skills as well as management skills
  • Marketed to new and existing accounts to drive business and maintain existing relationships

assistant branch manager

  • Explain use of library facilities, resources, equipment, and services, and provide information about library policies. 
  • Supervised the upkeep, management, and operation of the library when the manager was out for a two-week period.
  • Market merchandising by studying promotion, pricing, product display, stock control and stock manage.
  • Resolve customer problems.

assistant branch manager / account manager

  • Developed the company brand & drove sales locally. 
  • Budgeting, planning, reporting & ensuring branch profitability. 
  • Stock & asset management. 
  • Targeted customer service. 
  • Employment & management of staff. 
  • Ensuring all financial records are maintained in accordance with company requirements, including banking, day sheets, purchase orders, fleet sale disposals, contracts. 
  • Fleet management & servicing – mechanical, damage repairs & cleaning. 

assistant branch manager

  • Recruited, interviewed and hired individuals who would bring passion and dedication to positions at hand.
  • Mentor new colleagues to contribute to the banking center positive culture.
  • Share best practice tips for sales and customer service with other staff members to help improve the branch efficiency.
  • Manage and complete daily store jobs.

assistant branch manager

  • Ensured operations efficiency for customer satisfaction 
  • Developed action plans to target opportunities, create a positive restaurant atmosphere and drive sales 
  • Assisted in the recruitment, selection and training of new team members
  • Resolving customer inquiries

assistant branch manager

  • Negotiate the best deals for pricing and transportation cost
  • Maintaining proper Inward & Outward
  • Resolving staff disputes and ensuring a friendly team environment.
  • Direct and coordinate work within the branch regarding store upgrades and increased stock levels.

assistant branch manager

  • Establish and maintain relationships with individual or business customers to provide assistance with their financial needs.
  • Managed daily branch operations by ensuring that all internal controls, policies, and regulatory requirements were strictly adhered and implemented. 
  • Contribute to overall business growth through cross-selling of deposit, insurance, cash management and investment products of the bank.
  •  Cash Handling

assistant branch manager/customer service representitive

  • Opening and closing bank branch
  • Teller audits
  • Employee hiring and evaluations
  • Monitoring all cash within the branch
  • Employee scheduling
  • Responsible for weekly and monthly reporting
  • Opening all types of accounts

assistant branch manager

  • Helped increase branch profit both in GP and overall sales.
  • Oversee the staff’s holidays and sick leave.
  • Complete daily store banking and financials.
  • Ensure a safe and clean environment for work.
  • Optimise goods inwards and out in the stores.
  • Receipting and selling products.
  • Delegate task and if nessicary assist with completing them.

assistant branch manager

  • Assisted in identifying sales opportunities for the branch.
  • Applied and followed federal and bank policies with each transaction.
  • Resolved escalated member service issues.
  • Audited tellers and the branch monthly.
  • Coached and evaluated tellers and Financial Service Representatives, or loan officers.

assistant branch manager

  • Interview, select, and recruit new staff.
  • Prepare or direct preparation of correspondence, reports, and operations, and  maintenance.
  • Encourage staff for channel migration & taking references from existing customers and cross-sell of products, lead generation across liability, asset and fee products.
  • Handles Foreign Exchange:- Currency Exchange, Wire Transfer, Inward and outward Remittances, Forex Travel cards, Foreign Currency Demand Draft and other foreign exchange queries as per FEMA guidelines.

assistant branch manager

  • Branch infrastructure upkeep, onsite ATM management and managing branch merchandising & display of notices.
  • Maintain intimate knowledge of regulatory standards to ensure risk solutions set incorporates the requirements necessary for compliance.
  • Effectively conducted AML /KYC formality reports on questionable accounts and transactions.
  • Performed the required KYC screenings and Enhanced Due diligence on customers documenting the information obtained on the client’s as required by KYC procedures.

assistant branch manager

  • Won back-to-back Branch Balance Analysis in February and March of 2014 earning a Branch Manager promotion in just 10 months in my current position.
  • Managing customer service management of teller desk, including verification of transactions and ensuring completion & accuracy of customer request forms.
  • Managing Branch cash opening & closing apart from verifying transactions & CRM requests.
  • Cash management at branches & reducing the branch operational costs.

assistant branch manager

  • Maximised efficiency through effective resource allocation and employee management.
  • Implemented process improvements to increase productivity.
  • Developed sales strategy to meet established sales objectives.
  • Facilitated customer satisfaction by executing personal communication and frequent follow-ups.
  • Resolved escalated customer issues in timely manner, which boosted retention rates by 100%.
  • Ensuring Customer Service Index 100% by processing customer request within communicated TAT.
  • Ensuring compliance at branch with specific focus on SOX compliance, CRU discrepancy, mitigating office account risks, housekeeping, inventory management, lockers & Physical custody of keys.

assistant branch manager

  •  Receiving & checking warehouse lorry and receiving from suppliers. 
  • Arrangements of product for promotion follow the memo from HQ. 
  • Arrange staff to do work, keep clean all surrounding including outside. 
  • Check the expired date of food product to avoid customer buy. 
  • Counting petty cash for 2 counter A & B. 
  • Make sure of staff shows good attitude to all customers. 

assistant branch manager

  • Promoted to Assistant Branch Manager within 12 months of hire 
  • Ranked top Assistant Manager in profit growth, sales, and customer service
  • Trained and developed new employees in sales, marketing and customer service
  • Increased profit margin as Assistant Branch Manager
  • Developed and compared reports comparing costs to previous year 
  • Created and maintained new business partners and accounts
  • Created schedule for staff

assistant branch manager

  • Generate new clients and referrals through strong relationship building.
  •  Monitor branch financial activities, performing audits, reviewing reports, and managing cash levels.
  • Enforce bank regulations and oversee bank security measures.
  • Accept county property tax payments. Weekly county property tax reconciliation.
  • Billing and collections of safe deposit boxes; Billing and collections of account overdrafts.
  • Assist customers with account issues and opening and closing of accounts. 

assistant branch manager

  • Considerable exposure to Investment Analysis and General Banking operations. 
  • Handled branch HNW clients including Individuals and corporate accounts 
  • Review overtime staff and signing official documents.
  • Hiring, Organizing and Staffing of Inside Sales Team. 

assistant branch manager

  • Achieving monthly targets 
  • Attractive talkative ness to join the customers 
  • Promptness to Execute the work to the utmost satisfaction of superiors
  • Handling customer compliant management. 

assistant branch manager

  • Had sole responsibility for putting together a finance reporting and monitoring system for the Anti Money Laundering, Compliance Control, Derivatives, Operational Risk Assurance & MIS units in Chennai 
  • Executing of inward remittance, outwards remittance, Forex Prepaid card, Multi Currency card, Forex retail transaction and Trade transaction. 
  • Providing complete demo of the bank product i.e.:- Mobile banking, Net banking, General Insurance, RD, FD, Bill Pay etc basis on customer requirement. 
  • Ensure all the teller transaction are carried out as per the bank and audit process without any deviation. 

assistant branch manager

  • Achieve the target set by supervisor
  • Supervise and monitor the branch opreation
  • Day to day tracking of collectionand business
  • Team handling
  • Managing branch protfolio

assistant branch manager

  • Promoted from Personal Banker to Assistant Branch Manager within the first year of employment
  • Maintain branch compliance with bank policies and prepare for internal audits
  • Monitor quality of customer service and coach staff to achieve excellence
  • Maximize the growth and profitability of the customer’s relationship by partnering with sales specialists in retail lending, investments and other product areas to ensure an outstanding customer experience

assistant branch manager

  •  Facilitate team Business Planning and Implementation Processes.
  • Conducting  regular team meetings with each team member
  • Preparing and delivering marketing plans within key objectives.
  • Generating and Sourcing the Database Vendors for Secondary data.
  • Generating and Sourcing the Digital Marketing vendors for Primary data across lead generation activity through CPL Module (Cost Per Lead ) CPC Module ( Cost Per Click ) and CPA Module ( Cost Per Acquisition).
  • Executing marketing Campaigns across Social media platforms Such as Face book , Google Ad words and Many more.
  • Monitoring Competitor activity and executing the Action Plans.

assistant branch manager

  • Administer policy guidelines concerning public access and use of materials.
  • Organize collections of books, publications, documents, audiovisual aids, and other reference materials for convenient access.Coordinate educational and public outreach programs, such as tours, workshops, lectures, and classes.
  • Assisted in the set up of the new Library
  • Projects include analysis and development of systems for more efficiently processing derivative transactions like Purchase of Bills (both inland and foreign), RTGS, Remittances etc 

assistant branch manager

  • Manage and complete daily store operation jobs.
  • Keep store enviroment safe & clean
  • Market merchadising by studying promotion, pricing, product display ,stock control and stock manage.
  • Achieve sales target
  • Maintain store staffs by recruiting, selecting, training and motivating.
  • Resolve customer problems
  • Supervision of staff

assistant branch manager

  • Working Knowledge in Banking Software Modules like Account Opening, Customer Maintenance, Deposits ,Demand Draft ,Clearing ,Funds transfers and Third party products 
  • Hands on experience in Trade finance requirements and Fx Transactions 
  • Handle queries and operational activities 
  • Handling a group of highly experienced operations analyst team providing the middle office functions. 
  • Performance analysis/attribution, including investigations of performance issues for my team. 
  • Fund accounting & fund administration responsibilities involving close liaison with Private Banking Customers, brokers, custodians and fund administrators 
  • Acted as a Wealth manager. 

assistant branch manager

  • Currently manages The Podium – Director’s Club, Snack Time
  • Period at SM Megamall, Manages five (5) Snack Time concessionaires with different type of food services. From QSR, Casual Dine-In and Butler Set-Up across different concepts at SM Cinema, IMAX, Director’s Club, SM Bowling, SM Skating.
  • Responsible to meet its financial goals on sales, control on expenses and net income attainment. Assigned to maintain operational efficiency at counters and extending all sales avenues to its optimum level. 
  • Ensure programs for implementations will be done seamlessly
  • Able to engage on maintaining strong relationships with different clientele 
  • Involvement in local store people marketing programs to catalyze sales
  • Looking out on Facilities upkeep and oversee staff management and productivity are the other roles being functioned.

assistant branch manager

  • Conduct audits for all tellers, coin machine, ATM, etc. 
  • Responsible for making promotional recommendations
  • Train and motivate associates through on-going best practices in sales and product knowledge for development
  • Ensure team provides an exceptional customer service experience

assistant branch manager

  • Lead and coach exceptional habits of customer service
  • Coordinate and manage up to 6 staff members daily to ensure smooth operations
  • Drive strong sales culture daily resulting in top 5 regional standing 5 of last 6 months
  • Ensure operational revenue growth resulting in an average 14.1% growth over last 6 months 
  • Minimize costs and focus on bad debt and accounts receivable collection resulting in a credit for Feb-March 18′
  • Participate in pilot programs beating record for most assets on rent in first 5 days of operation
  • Develop two new business accounts and drive increased business from current accounts