08ad1b66-b196-4448-96ce-2101a91b2e14

Andrew Smith


Phone:

(000) 000-0000

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Customer-focused, performance-driven executive with extensive experience and verifiable success in the areas of  marketing, and communications.  Strong ability to develop strategic plans and drive execution to increase business growth, development, and revenues.  Dedicated leader equipped with a mindset, advanced technical skills, and exceptional customer service delivery.

Employment history

Dec. 2017 – Present
Wintheiserhaven, Colorado
Assistant Administrator, Walter LLC

  • Conduct and administer fiscal operations, including accounting, planning budgets, authorizing expenditures, establishing rates for services, and coordinating financial reporting.
  • Conduct and administer fiscal operations, including accounting, planning budgets, authorizing expenditures, establishing rates for services, and coordinating financial reporting.
  • Direct, supervise and evaluate work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel.
  • Maintain communication between governing boards, medical staff, and department heads by attending board meetings and coordinating interdepartmental functioning.
  • Review and analyze facility activities and data to aid planning and cash and risk management and to improve service utilization.
  • Plan, implement and administer programs and services in a health care or medical facility, including personnel administration, training, and coordination of medical, nursing and physical plant staff.
  • Establish work schedules and assignments for staff, according to workload, space and equipment availability.
  • Develop and maintain computerized record management systems to store and process data such as personnel activities and information, and to produce reports.

Nov. 2019 – Present
North Angelmouth, Arizona
Director of Admissions, Turner, Fritsch and Schumm

  • Maintain communication between governing boards, medical staff, and department heads by attending board meetings and coordinating interdepartmental functioning.
  • Develop and maintain computerized record management systems to store and process data such as personnel activities and information, and to produce reports.
  • Prepare activity reports to inform management of the status and implementation plans of programs, services, and quality initiatives.
  • Enter data, such as demographic characteristics, history and extent of disease, diagnostic procedures, or treatment into computer.
  • Compile and maintain patients’ medical records to document condition and treatment and to provide data for research or cost control and care improvement efforts.
  • Process patient admission or discharge documents.

Jun. 2011 – Present
North Iva, Nebraska
Business Office Manager, Beier and Sons

  • Enter data, such as demographic characteristics, history and extent of disease, diagnostic procedures, or treatment into computer.
  • Process and prepare business or government forms.
  • Identify, compile, abstract, and code patient data, using standard classification systems.
  • Post medical insurance billings.
  • Train medical records staff.
  • Operate computers programmed with accounting software to record, store, and analyze information.
  • Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.
  • Prepare bank deposits by compiling data from cashiers, verifying and balancing receipts, and sending cash, checks, or other forms of payment to banks.
  • Debit, credit, and total accounts on computer spreadsheets and databases, using specialized accounting software.
  • Operate 10-key calculators, typewriters, and copy machines to perform calculations and produce documents.
  • Receive, record, and bank cash, checks, and vouchers.
  • Calculate and prepare checks for utilities, taxes, and other payments.
  • Comply with federal, state, and company policies, procedures, and regulations.
  • Compile statistical, financial, accounting or auditing reports and tables pertaining to such matters as cash receipts, expenditures, accounts payable and receivable, and profits and losses.
  • Prepare and process payroll information.
  • Reconcile or note and report discrepancies found in records.
  • Perform financial calculations such as amounts due, interest charges, balances, discounts, equity, and principal.

Apr. 2008 – May. 2008
Lowellside, Iowa
Owner Operator / Phlebotomist, Baumbach-McClure

  • Collect samples 
  • Plan, administer and control budgets for contracts, equipment and supplies.
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Maintained integrity of general ledger, including the chart of accounts.
  • Compiled general ledger entries on a short schedule with nearly 100% accuracy.
  • Enter data from analysis of medical tests or clinical results into computer for storage.

Jul. 2005 – Sep. 2006
Lake Lupeport, Michigan
Director of Medical Records, Keeling, Ondricka and Dickinson

  • Protect the security of medical records to ensure that confidentiality is maintained.
  • Review records for completeness, accuracy, and compliance with regulations.
  • Retrieve patient medical records for physicians, technicians, or other medical personnel.
  • Enter data, such as demographic characteristics, history and extent of disease, diagnostic procedures, or treatment into computer.
  • Release information to persons or agencies according to regulations.
  • Compile and maintain patients’ medical records to document condition and treatment and to provide data for research or cost control and care improvement efforts.
  • Plan, develop, maintain, or operate a variety of health record indexes or storage and retrieval systems to collect, classify, store, or analyze information.
  • Process patient admission or discharge documents.
  • Assign the patient to diagnosis-related groups (DRGs), using appropriate computer software.
  • Identify, compile, abstract, and code patient data, using standard classification systems.
  • Compile medical care and census data for statistical reports on diseases treated, surgery performed, or use of hospital beds
  • Test new and updated bioinformatics tools and software.
  • Extend existing software programs, web-based interactive tools, or database queries as sequence management and analysis needs evolve.
  • Test new or updated software or tools and provide feedback to developers.
  • Document all database changes, modifications, or problems.

Skills

Medical Terminology
Expert

Office Equipment
Expert

Computer
Expert

Education

Jan. 2014
Bachelor of Arts: Gerontology

  • East Hawaii Academy – North Agueda, Missouri

May. 2012
Associate of Arts: Business

  • Southern Minnesota Academy – Blickburgh, Idaho

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Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

Trustworthy, dependable, responsible, dedicated professional with a keen ability to maximize both time and business efficiencies.  Well-organized and ability to multi task and work well under pressure with 22+ years of experience in the medical field and over 10 years in Management.

Successful opening of 7 Satellite offices from start to finish.

Perfect Compliance Audit Scores 4 years in a row for my departments.

Ability to communicate effectively with staff and other department managers.

Major responsibilities include day to day operations, managing Practice Managers, staying within budget, physician and staff satisfaction, compliance, audits and other tasks as assigned by the Administrator.

Directly report to Administrator.

Employment history

Assistant Administrator, Wehner LLC. North Rafaelburgh, North Dakota
Apr. 2011 – May. 2011
  • Responsible for day to day operation for all off site clinics.
  • Responsible for ground up opening of all new sites (Satellite offices).
  • Over site and meeting with contractors and vendors to ensure all projects stay on track and are done according to budget and compliance.
  • Interview and Orient new staff and physicians.
  • Responsible for evaluation, disciplinary action and terminations of staff members.
  • Training of  computers systems and EMR when needed.
  • Hiring, Interviewing, evaluations of staff.
  • Supervision of Practice Managers and Sr. Office Coordinators.
  • Oversite of 70+ employees at any given time including nursing staff and physicians.
  • Continuous assessment and development of sytems for work flow.
  • Organization, Credentialing and set up of new physicians.
  • Assist in Acquisitions and a smooth process.
  • CLIA and Business licensing for all offices and physicians.
  • Review Profit and Loss Statements with physicians to ensure that office cost stay within budget.
  • Direct, supervise and evaluate work activities of medical, nursing,  clerical, service and other personnel.
  • Direct or conduct recruitment, hiring and training of personnel.
  • Establish work schedules and assignments for staff, according to workload, space and equipment availability.
  • Assure that physicians receive reimbursment for CME, Travel and other functions.
  • Assist with arranging travel for CME hours for the physician.
  • Approval of all Reimbursement, time off and office schedule.
  • Develop and maintain computerized record management systems to store and process data such as personnel activities and information, and to produce reports.
  • Inspect facilities and recommend building or equipment modifications to ensure emergency readiness and compliance to access, safety, and sanitation regulations.
  • Develop and implement organizational policies and procedures for the facility or medical unit.
  • Responsible for staff payroll.
  • Entering and approving job requisitions.
  • Maintain all Compliance logs and books as per compliance.
  • Assist the Administrator with any projects and supply coverage when needed.
  • Other duties as assigned by the Administrator.

Practice Manager, Turner-Oberbrunner. Justinmouth, Louisiana
Dec. 2007 – Oct. 2008
  • Direct, supervise and evaluate work activities of medical, nursing
  • Direct or conduct recruitment, hiring and training of personnel., clerical, service, maintenance, and other personnel.
  • Oversee daily operations in clinic setting.
  • Opening of Satellite Offices.
  • Approval of time off, vacation and any other request.
  • Handled patient Complaints and Concerns.
  • Organized staff schedules and orientation.
  • Developed training program for new employees.
  • Ordered all supplies and equipment for offices.
  • Developed reports on areas of concerns and executed a game plan to improve.
  • Monitored day to day tasks, calls, etc to assure that patient needs are handled according to policy.
  • Maintained compliance books and logs as to policy.
  • Maintain accurate payroll on employees and approve.
  • Create work requisitions for open positions.
  • Other duties as assigned by the Assistant Administrator.

Senior Office Coordinator, Huel-Denesik. North Springstad, Ohio
Feb. 1998 – Jul. 2005
  • Supervised all office secretaries (18+).
  • Assist with any computer or office issues.
  • Arranged office staff coverage.
  • Approved and Maintained time off reports and attendance.
  • Approved and Maintained payroll.
  • Assisted with evaluations.
  • Other duties as assigned by the Practice Manager.

Education

Eastern Ohio Academy, South Nu, Indiana
Associate of Science, Business Administration, Nov. 2010

Skills

Managment
Expert

Computer Skills
Experienced

Customer Service Skills
Expert

assistant administrator

  • Assist in Acquisitions and a smooth process.
  • CLIA and Business licensing for all offices and physicians.
  • Review Profit and Loss Statements with physicians to ensure that office cost stay within budget.
  • Direct, supervise and evaluate work activities of medical, nursing,  clerical, service and other personnel.
  • Assure that physicians receive reimbursment for CME, Travel and other functions.
  • Assist with arranging travel for CME hours for the physician.
  • Approval of all Reimbursement, time off and office schedule.

assistant administrator

  • keep the record of all worker camp resident
  • keep the record of there transfer, arrival. 
  • Receive invoices of service water, sewage water and sludge removal (from  workers camp), recheck, keep copy, make PR and submit it to procurement.    
  • Greet visitors or callers, camp resident and handle their inquiries and try to solve there issues and problems or direct them to the appropriate persons according to their needs.
  • Perform other stock-related duties, including returning, packing supplies

assistant administrator

  • Supervision of Practice Managers and Sr. Office Coordinators.
  • Oversite of 70+ employees at any given time including nursing staff and physicians.
  • Continuous assessment and development of sytems for work flow.
  • Organization, Credentialing and set up of new physicians.

assistant administrator

  • Responsible for day to day operation for all off site clinics.
  • Responsible for ground up opening of all new sites (Satellite offices).
  • Over site and meeting with contractors and vendors to ensure all projects stay on track and are done according to budget and compliance.
  • Interview and Orient new staff and physicians.
  • Responsible for evaluation, disciplinary action and terminations of staff members.
  • Training of  computers systems and EMR when needed.
  • Hiring, Interviewing, evaluations of staff.

assistant administrator

  • Managing and Working on Active Directory, DNS, DHCP, Group Policy, Hyper-V, File Server, WSUS & FTP.
  • Creating and Working on Exchange 2010 environment Recipient, CAS, Transport Rule.
  • Managing and working on McAfee-EPO, DIsk Encryption, DLP and ENS.
  • Working on Avaya IP Office (Pbx)

assistant administrator

  • Prepare induction for new subcontractor or project management personal to be on site. 
  • Arrange training for office and subcontractor personnel.
  • Schedule, manage and coordinate with management in daily operation such as required additional personal or training.
  • Created, managed and organised all file systems and folders inclusive hard copy and soft copy.

assistant administrator

  • Use computers for various applications, such as database management or 
  • Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports.processing.
  • Implemented several policy and procedures with staff. 
  • Increased census by marketing the community as well as conducting tours. 

assistant administrator/business office coordinator

  • Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure resident
  • Perform personal bookkeeping services. accounts are balanced.
  • Greet visitors, family members or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Receive payments and post amounts paid to resident accounts.

assistant administrator

  • Excelled in this position by implementing policies and procedures with staff. 
  • Processed payroll, AP/AR accounts, answer multi-line phones, oversee staff. 
  • Skilled with Microsoft programs, manage leave of absence for all staff, conduct new employee orientation, thrive with multi-tasking. Employee training. 
  • Part of the hiring, coaching, and dismissing of employees. Navigated all aspects of resident relations. 
  • Built trust with residents and their families. 
  • Lead sales and marketing for community. Onsite human resources for all employees. 
  • Established caring relationships with residents and their family members. 

assistant administrator

  • Develop and maintain a filing system. 
  • Carry out administrative duties such as filing, typing, copying, binding, scanning etc. 
  • Write emails on behalf of other office staff.
  •  Assist in the preparation of RFE for beneficiaries.
  •  Maintain computer and manual filing systems.

assistant administrator/administrator in training

  • Assist the administrator with all aspects of his/her job.
  • Ensure that all employees, residents, visitors, and the general public follow the facility’s established policies and procedures.
  • In the absence of the administrator, represent the facility and participate in top level meetings.
  • Make weekly inspections of the facility to assure that established policies and procedures are being implemented and followed. Report  findings to the administrator.
  • Ensure that the resident’s rights  to fair and equitable treatment, self-determination, individuality, privacy, property and civil rights, including the right to wage complaints, are well established and maintained at all times. 

assistant administrator

  • Handling incoming/ outgoing (faxes, emails, Telephone calls) inquiries, scanning documents
  • Typing (letters, memorandums, notices, agendas)
  • Processing requisitions
  • Sourcing and submitting quotations to finance department
  • Organizing events, meetings, transport bookings and workshops.

assistant administrator

  • Dispatched flights, provided oversight of aircraft refueling, and coordinated master schedule.
  • Maintained the appearance and cleanliness of privately owned and flight school aircraft.
  • Increased flight school client base by meeting with potential student pilots, up-selling rentals, discussing our training packages, and promoting our CFI services.
  • Maintained a clean, organized, and efficient office environment for all flight instructors, students, and renters. 

assistant administrator

  • Perform assigned jobs like preparing job orders & invoices.
  • Preparing various quotations and sending to customers.
  • Arranging files and documents.
  • Organize company events.

assistant administrator

  • Maintains accounts with suppliers.
  • Works from the Café.
  • Verbally translates if required.
  • Mentor girls .

assistant administrator

  • Administrates payroll. 
  • Administrates petty cash system. 
  • Visit government offices for updating company records.
  • Develops schedules and budgets for staff.
  • Maintains and order Stocks/Ingredients.
  • Records wages paid.
  •  Releases petty cash.

assistant administrator

  • Intake for hospice patient and record keeper; highly skilled in Kinnser.
  • Master scheduler for nurses, physicians, social workers, chaplains, certified nursing assistants, and bereavement.
  • Auditor for certified nursing assistants daily notes.
  • Insurance verification and authorization for Blue Cross Blue Shield, Aetna, Cigna, United Health Care, and Medicare.  Skilled in operating Avality and FirstREV.
  • Created training material for administrative role and taught new hire.

assistant administrator

  • Assisted the Administrator with the general running of the sporting facility.
  • Processed all Accounts Payable and Accounts Receivable data.
  • Helped members and their families with enrolement, account and competition queries.
  • Many other general operational duties in the day to day running of the sporting club.