area manager Archives

Supervising day-to-day operations of the administrative department and staff members.
Hiring, training, and evaluating employees, taking corrective action when necessary.
Ensuring office is stocked with necessary supplies and all equipment is working and properly maintained.
Working with accounting and construction and property management team to set budgets, monitor spending, and processing payroll and other expenses.
Planning, scheduling, and promoting office events, including meetings, conferences, interviews, orientations, and training sessions.
Collecting, organizing, and storing information using computers and filing systems.
Building new and expanding existing skills by engaging in educational opportunities.

To drive the unsecured Loans, cross selling of the liability & third party products to the existing customers
Responsible for maintaining high quality service standards and efficient use of alternate channels to drive business
Active coordination with control and support department pertaining to processing aspect and close watch of External Market situation
Responsible for driving any new and existing product/ service campaign at grass root level.
Ensure the staff satisfaction and fair & transparent performance management system driven across all the branches

Rolls out the sales activities implemented by the Region Manager
Manages 64 Metrobank Branches covering Manila, Binondo, Bulacan and Valenzuela areas.
Trains and conducts branch orientations.
Recruits for outside talent and internal advancements. Responsible for succession planning. Working hand to hand with HR

Plans, organizes, directs, and controls division operations to ensure quality work in accordance with contract specifications. Estimates resources in facility- related maintenance.
Schedules, monitors and assesses work performance in all facility maintenance services.
Coordinates appropriate resource planning and schedules including required labor and subcontractors, to support maintenance project activities
Manages back-log to determine resource requirements and make recommendations to leadership on allocation of resources.

Maintains a high level of expertise in the maintenance support functions.
Conducts weekly inspection meetings with clients and employees to ensure quality and budgetary performance.
Provides direction and assistance to personnel and interfaces with customers, vendors and project leaders.
Responsible for all customer contracts.
Satisfying all quality systems and performances within our customer contracts.
Responsible to ensure profitability. Meets annual goals for profitability and quality.
Continually sets new, higher standards for quality customer service.

Display a positive and enthusiastic approach to all assignments. 
Perform other related duties as required.
Developed an integrated SME strategy.
Introduced and successfully managed a door to door fund raising program in Mumbai and Pune

Led the west zone fund-raising operations (Mumbai, Navi Mumbai & Pune)
Acquired an average of 1500 donors every month leading to an average income of INR 1.75 Crore per annum
Managed multi-channel fundraising including face to face, tele-fundraising, corporate outreach, Door to door, events, lead generation
Managed a team of around 150 people, including recruitment of territory managers, office coordinators as well as field staffs.
Conducted goal setting and performance appraisals for the team by setting up systems and processes, and also managed employee growth.
Designed and executed various national level and zonal level trainings to build capacities within team
Reported national level indicators to the SMT and Board of Directors.

Conduct weekly manager’s meeting.
Complete preventive maintenance and upkeep on store’s equipment and supplies.
Review and audit labor goals set by the General Manager of each unit.
Maintain professional appearance at all times in compliance with the Jimmy John’s Dress Code.

Conduct associate training in equipment operations or work and safety procedures.
Ensure adherence to operating policies and procedures and communicate policy/procedure changes.
Manage all hiring, training, evaluating, disciplining, and termination of store managers.
Apply extensive knowledge of policies, procedures, and practices utilized within units managed.

Looking after the business growth of the Bhawanipatna Area which comprises of 5 branches
Generated a loan portfolio 26 crore and a client base of 12 thousand member with in a span of 1 year.
Team Management and manpower planning of my assigned area
Played a stellar role in maintaining the audit rating of the branches
Monitor the day to day business activity of all the branches that is assigned to me.

Successfully manage the activities of 8 to 15 team members
Effectively manage labour and expenses to stay within allocated budget
Communicate with team members to maintain clearly defined expectations
Supervise kitchen activities to ensure quality of products
Test and manage food safety throughout the store
Ensure all company policy’s, objectives and sales are being communicated and achieve
Address customers’ complaints to ensure their satisfaction and repeat business opportunities

Analyze project , proposals, or data to determine feasibility of proposals (HT, LT and Villages) ,cost.
Check layout and plan at site with the help of GPS/GIS Technology.
Check viability of system, parameters on the 11kV feeders through VDC Methodology.
Calculation of conductor poles and other accessories required at site to be installed.
After installation checking of material at site in terms of quality and quantity as compared to issued.

 Operate and oversee a multi-unit market focusing on auditing stores, developing leaders, controlling costs, recruiting, increasing sales, and supporting the store management teams. 
Expected to interact effectively with all levels of the organization, as well as the broader Jimmy John’s Company.
Oversee operations of 3 – 6 units with accountability for meeting financial targets and managing staff performance. 
Daily visits to audit and improve operational efficiency, adherence to systems and procedures, daily and weekly paperwork, and overall quality of service.
Continuously audit daily food preparation (opening procedures, meat and vegetable slicing, bread production), deliveries, catering orders, and the unit’s sampling program. 
Promote unit team development and act as an advisor to unit staff to meet schedules or resolve technical or operational problems. 
Set and achieve sales and labor targets and assume responsibility for cash, assets and overall P&L performance of units managed. 

Dealer Cross Learning/Dealer Staff Review.
Worked closely with Merchandising team and displayed stores as per Merchandise manual indicated.
Consult, communicate and Liaise between various teams to identify and improve customer service.
Prepare reports summarizing operational results and accomplishments of specified objectives, goals, or plan

Setting sales targets.
Maximising sales and profitability.
Provided team with a stimulating and supportive environment.
Maintained and increased standards of customer service.
Drived team performance.
Controlled the training and development of staff.
Prepared and managed KPI’s and budgets.

New DMS Implementation stage wise with new DMS team.
LMS (Learning Management System Adherence for Mumbai and Goa).
CSAT & Root Cause and 5Y Analysis.
Monthly RMI Parameters to be checked and gaps to be Filled.

Warranty Champion for Mumbai, Goa, Nashik in terms of any warranty concerns.
Calculating & Maintaining Dealer Viability (Service Absorption Ratio) >100%.
Warranty Audit & Training for All Mumbai & Goa Dealerships.
Responsible for Process implementation in Dealerships as per updates.

Augmentation of bays, Technician Productivity & Bay Productivity.
Identify dealers where high Potential, less market share in Paid and Free.
Analyze the SAR and guide the dealership team to achieve 100% .
Project of BS4 Himalayan as Pilot Champion for Maharashtra

Supervise and assign duties to workers engaged in the building of Cab Trim kits.
Act as liaison between engineering, production, and planning departments of Peterbilt Motors.
Operate equipment such as forklifts to ensure production needs are met.
Train workers in the correct processes of building Cab Trim kits per Peterbilt instructions.
Collaborate with upper management and Peterbilt personnel to ensure kit quality.

Responsible for expanding and establish business of Personal Loan Business Loan and Lap in West Maharashtra by build up branches, Business associates.
Follow instructions from Vice presidents and directors during Sales & productions, such as commands for Channel sales, Channel developments, Team recruitment, Technical suggestions from application development.
Network within Business partners to find and attract new business.
Approve, reject, or coordinate the approval or rejection of lines of credit or customer excellence, operational, or personal loans.

To provide individual support and counsel all the team mates like a mentor and respond to their quieries.
Establish and maintain relationships with individual or customers and provide assistance with solution of problems these customers may encounter.
Examine, evaluate, or process Schedule of the team mates.
Prepare operational and achievement reports for management analysis.
Coordinate in all fitness and wellness programs or services.
Develop fitness or wellness classes, such as yoga, strength training, Dance Fitness, Boxing or swimming, ensuring a diversity of class offerings.
Recruit people in operations team and oversee training programs.

Head the sales and business development for Northern Tamilnadu region alongside managing credit risk, and operation domains.
Increase the portfolio of the region by acquiring new customers and identifying prospective business avenues through corporate, and industries.
Introduce various touch-points for ease of customer acquisition, management, and service besides holding accountability for the business expansion.
Analyse the potential risk of acquiring client and weigh various alternatives in order to keep the cost of acquisition minimal.
Handles B2B cross selling with sister companies of MPG and ensure the monthly targets are met by identifying companies with lead generation potential.
Maintain healthy portfolio by decreasing the customer attrition rate and generate business from new sourcing avenues by conducting various marketing activities and DSA tie-ups.
Responsible for controlling the delinquent portfolio by 2.6% in Q1 FY 2018-19, and by 16% in FY 2017-18.

Began my career with Sportsgirl as a Casual. After discovering my passion for sales, customer service and leadership, worked my way up to Multi-site Manager and then onto Area Manager.
Setting and ensuring staff were meeting their KPI’s.
Training staff on Sales and Customer Service.
Working directly with customers to ensure their needs were alway’s met.
Discussed job performance with employees to identify any problems, causes and issues to work on resolving.
Evaluated employees’ job performance and conformance to regulations, and recommend appropriate personnel action.
Interpret and communicate work procedures and company policies to staff.

Customer meet at dealership.’-Conduct customer meet at workshop
Ensure dedicated man power soft product sale
Ensure implementation of HO guidelines for customer awareness & marketing.
Process adherence at the dealership.

Maintaining deals with other companies concerning the laser scanning in order to get them to try the 3D laser scanning for advertisement objectives
Managing meetings by emails or phone conversations between the engineers and companies, hotels, restaurants and others, as 2nd party
Attending all meetings in order to make a detailed minutes sheet for archive
Preparing schedules for meetings
Developing the deals after approval and following up all future steps

Examine and evaluate for individual loan applications.
Plan, direct, or coordinate the activities of workers in branches, offices, or departments of establishments, coordination and communication for the individual branch staff.
Conduct weekly meeting for office and field staff.
Conduct field validation such as Site visit for collateralize and house visit for individual accounts.
Court Appearance for Case Hearing.

Responsible for creating numerous initiatives to highlight successes including monthly sales contests, monthly recognition, weekly sales calls and quarterly leadership meetings.
Consistently hit 115% of budget while managing up to 8 locations and 40 associates.
Collaborated with
Customer feedback & Analysis

Maximize sales and profitability in the region.
Ensure lost customer analysis and action plan
Plan and execute Service camp as per Plan
Potential mapping as per area and Pin code.

To help Buyers get their property in different areas of city at the best price and to manage the best deal between buyer and seller.
Provide training and development for staff.
Communicate with clients on a regular basis.
Ensure quality consistency across the area.

Conducting Market research by visiting the existing schools for identifying the potential for Company’s premium products viz. Learning Management System, Content access at home and Adaptive Assessments
Identifying the new premium schools which are not the client of Next Education and trying to enter the school by means of cold calls
Trying to address the problems faced by the existing clients by providing the temporary workaround, and acting as a Product Consultant to the schools by forming a bridge between clients and Technology team
Price Negotiation on deal closures

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area manager, sales – lms & adaptive assessments