964062eb-0d6f-4359-aa89-ff9ec598f291

Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

Very good at working with people to get to the core of what they want and need for customer service. 
I deal with many different kinds of customers through material sales, printer sales meetings, product (3d print) sales, and CAD services. I work with each to match them up to the best of what they can get and keep them as happy as possible with their experience.

I have wide-spread transferable skills in management, sales, and operations.  Exceptional ability to connect with people and understand their wants, needs, and desires and delivering excellent service on every interaction.

Employment history

Applications Engineer, CAD Design, Material Orders, DuBuque-Simonis. Purdymouth, New Hampshire
Oct. 2019 – Present
Take files from customers and prepare them for printing, often defining special needs or materials for certain projects. Run printers, clean parts, create CAD files, run the Materials web store by sending and receiving POs. 

Product Design Consultant, Jacobs, Oberbrunner and MacGyver. Sagestad, Wyoming
Apr. 2012 – May. 2012
Create concept sketches and CAD for multiple products in a lineup of toys for the Bright Starts toddler line. Checked color samples, worked with engineering and marketing, tweaked art and CAD. Also ran Zcorp machines for 3D concept models. 

  • Confer with engineering, marketing, production, or sales departments, or with customers, to establish and evaluate design concepts for manufactured products.
  • Modify and refine designs, using working models, to conform with customer specifications, production limitations, or changes in design trends.

Design Intern/Co-Op, Ortiz-Stamm. Troymouth, Minnesota
Apr. 2010 – May. 2010
Worked on conceptual design for upcoming games and products. Included drawing, play testing, and running laser cutting 
  • Prepare sketches of ideas, detailed drawings, illustrations, artwork, or blueprints, using drafting instruments, paints and brushes, or computer-aided design equipment.
  • Present designs and reports to customers or design committees for approval, and discuss need for modification.machines. 

Education

South Rhode Island Academy, Welchport, Virginia
Associate of Science, IT Software Engineering, Sep. 2017

Bins Academy, Colinburgh, Alaska
Certificate of Studies, Industrial Design, Jun. 2011

Skills

Solidworks CAD Design
Experienced

Stratasys Machine Operator
Experienced

Word/Excel Suite
Experienced

57197434-2ba0-49f4-83c8-ceafa3adae67

Andrew Smith


Phone:

(000) 000-0000

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

  • Detail oriented professional with experience in solving tough problems , product development , database management.
  • Seeking to pursue a challenging career and give an outstanding performance by taking the next career step with respected organization dedicated to world class quality.

Employment history

Feb. 2020 – Present
Daughertyport, Indiana
Applications Engineer, Feil, Satterfield and Streich

  • Working as Application Developer in Fusion HCM (Compensation Product).
  • Developing the Setup area for Compensation Product .
  • Mainly work with Java for backend, Oracle ADF for front end, Sql and Pl sql for database access.

May. 2017 – Jun. 2017
East Chesterborough, Texas
Software Intern, Hermann-Bailey

  • Worked on Symmetric Encryption and Decryption exposed as rest API’s which are to be used by the applications in visa.
  • Developed a password based authentication to access the rest API’s.
  • Worked on Java for backend, Spring framework for building rest API’s.

Education

Feb. 2018
Bachelor of Science: Computer Science and Engineering

  • North Harris College – South Hoseaburgh, Arizona

Skills

Software Development

Database Management

Data Structures and Algorithms

Problem-solving.

Core Java

C++

Major Project

Achievements

Other Projects

Extra Curricular Activities

applications engineer/engraver

  • Working with Trotec and Epilog laser engraving machines.
  • Meeting daily customer orders and deadlines.
  • Processing stock orders,stock taking and maintaining stock.
  • Packing and posting of orders being sent out.
  • Maintaining the condition of all laser equipment.

applications engineer

  • Maintain the Oracle E-Business Suite’s Supply Chain Management modules viz. Sourcing, and iSupplier Portal and deliver fixes and enhancements typically in 2 week sprints 
  • Work on Oracle Application Framework using Java, PL/SQL and XML
  • Create and Update technical documents which are delivered along with the updated code
  • Hand optimized code with the latest processor instruction sets (SSE, SSE2, SSE3) using x86 ASM and/or Intel’s C/C++ intrinsics

applications engineer

  • Application Support and training 
  • Instructed basic and advanced training courses ranging in a variety of engineering subjects including inspection, reverse engineering, CAD Design and point cloud capture with photogrammetry or blue light scanners. 
  • Evaluated and responded to incoming sales leads and requests for technical support assistance. 
  • Provided IT support to non-technical personnel within the business. 
  • Extensive beta testing throughout the product life cycle. 
  • Provided numerous bug submissions to improve software stability and user experience. 
  • Identified and solved technical issues with a variety of diagnostic tools. 

applications engineer

  • Working as Application Developer in Fusion HCM (Compensation Product).
  • Developing the Setup area for Compensation Product .
  • Mainly work with Java for backend, Oracle ADF for front end, Sql and Pl sql for database access.
  • Worked with third-party software vendors to analyze and optimize their code for the latest Intel CPUs and CPU featuresAnalyzed and identified bottlenecks using Intel’s VTune

senior applications engineer

  • Worked for Oracle Service Cloud.
  • Involved in developing a new web based application for the existing desktop application.
  • Designed user interface in JET framework using knockoutJs.
  • Developed key features such as Standard Text replies for customer queries, which reduced agents’ efforts.
  • Played a key role in developing a set of rules which are used by agents to update the User Interface.
  • Optimized js files using requireJs optimizer which minimized the loading time of the application.
  • Worked on developing a responsive user interface for the application.

applications engineer

  • Involved in Software Development of Oracle Fusion HCM application using Java, Python and PL/SQL.
  • Actively involved in debugging and resolving issues encountered in the application.
  • Developed the responsive UI version for a tool part of the HCM application.
  • Developed diagnostic scripts for effective debugging of customer issues.
  • Effectively took part in resolving customer reported issues.

senior applications engineer

  • Consultant for security uptake for various CRM applications hosted on Oracle legacy cloud data centers 
  • Re architecture various modules of Notification framework to support next gen cloud infrastructure by upgrading REST standards and microservices.
  • Design schema/Data model for applications inside Oracle fusion 
  •  Worked with various teams across CRM sales business unit on integrating various channel to the push notification framework for engagement cloud(BOTs ,Slack) 
  • Worked with central teams/Technical architecture team for introducing various resources(SOAP,REST,OPCNS,ESS) in the project 
  • Mentoring and leading the team during releases

senior applications engineer

  • Part of Sustenance team of Opportunity Module of Oracle Sales Cloud (CRM Product written in ADF – J2EE based framework)
  • Enhancements of the existing product based on customer’s requirements 
  • Analysis and fixes critical customer bugs in minimal time.
  • Performance analysis of the application to find and fixes where performance needs to be improved
  • BASH and Python scripting for automating DevOps works
  • Contributed to many non-official open source projects inside oracle
  • Part of Oracle Sales Cloud – CPQ integration team

applications engineer

  • Part of team that increased sales from $2M annually to $5M.
  • Responsible for providing marking and technical support to sales and engineering for PDC and Klaw drill bits to the oil and gas, mining, water well, and geotechnical drilling industries.
  • Developed complete sales training program for the various products we offered for domestic and international sales groups and presented trainings to sales groups domestically and internationally
  • Interacted with engineering and design group to design new products for specific applications.
  • Provided technical support to customers and sales for selection product for specific applications.
  • Prepared case study reports and presentations for customers and sales team.
  • Wrote marketing material for oil and gas division, and technical articles for industry publications.

senior applications engineer

  • I worked as a developer in US Payroll localization team.
  • I had developed of the tax card calculation functionality for US employees which eased the tax computation process significantly.
  • Apart from tax card development , I fixed several bugs of the payroll application.
  • Scripting experience 

senior applications engineer

  • Design and develop various features like search functionality, building the category hierarchy, data sync between inventory and procurement application.
  • Optimizing the overall application performance.
  • Oracle ADFdi development.
  • Creating automated jobs using ESS framework.
  • Developed junits

applications engineer

  • Led responsibilities for all system development, integration and installation of first-time and type Agusta-Bell AB139 Helicopter Avionics Systems and assisted throughout Program lifecycle.
  • Directed, reviewed, or approved project design changes.
  • Consulted or negotiated with clients to prepare project specifications.
  • Advanced PLC and HMI development

senior applications engineer

  • I worked as a developer in US Payroll localization team. 
  • I had  developed of the tax card calculation functionality for US employees which eased the tax computation process significantly.
  • Apart from  tax card development , I fixed several bugs of the payroll application.
  • Software configuration and testing

senior applications engineer

  • Established power and signal integrity related flows for SoC level analysis on RedHawk and RedHawk-SC.
  • Counseled and trained users to assist them in understanding and automating workflows.
  • Interpreted data on IR, EM, design inputs, statistics, and other factors affecting chip analysis and provided technical support and services to ensure timely tapeout and customer success.
  • Collected, reviewed and documented specifications for new use models, along with testcase creation for R&D implementation.
  • Led several evaluation efforts in obtaining new business orders and foundry certifications.

senior applications engineer

  •  Working as a Applications consultant providing On field EDA Tool support to Major semiconductor companies. 
  • Responsible for Validating new Tool technologies on customer designs and help customer integrate in their flow. 
  • Worked as a part of ARM Reference implementation flow Development team to develop ICC2 methodologies for their advanced ARM cores. Currently providing on field customer support to Mediatek. 
  • Responsible for end to end project support to make the customer project successful. 
  • Currently handling multiple project support and involved in new RTL2GDS EDA tool production deployment. 

applications engineer

  • Instruct CALYPSO and CMM classes with students ranging from no experience to advanced users
  • Provide software support of CALYPSO related applications, working with customers to tackle various issues
  • Travel to customer sites to help maintain CMMs and train to create a solid foundation on how to operate
  • Use GD&T knowledge and experience to read and interpret customer prints and schematics to create running CALYPSO programs
  • Analyze customer made programs and gave recommendations to improve efficiency
  • Work with optical Metrology equipment such as ZEISS O-INSPECT and ZEISS COMET systems 

applications engineer

  • Provide technical support to clients
  • Operate computer-assisted engineering tasks like configuration.
  • Direct or coordinate installation, support, documentation, and testing activities to ensure compliance with specifications, codes, or customer requirements.
  • Compile data and write reports regarding existing projects in order to give incites to the customer .
  • Set up and operate to diagnose, test, or analyze the performance of the product.
  • Prepare testing  and operational records and documentation.
  • Supervise the installation and operation of product at the customer site.