agent/broker

  • Listing, Selling , Open Houses
  • Writing Contracts and seeing them through till closing.
  • Over looking Inspections
  • Working with Lenders and Title Companies

agent

  • Network within communities to find and attract new busine
  • Direct insurance negotiations, select insurance brokers or carriers, and place insurance.ss.
  • Sold insurance policies to businesses and individuals on behalf of insurance Titan and Victory Insurance, including automobile, Commercial auto 
  • Calculate premiums and establish payment method. and the completion of appropriate forms.insurance.

agent

  • Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information.answered an inbound phone que
  • identified customers with there acct number
  • provided service necessary for customer
  • Providing troubleshooting steps over the phone to make sure all services on the phones are working.

agent

  • Answered [100] calls per day.
  • Obtained knowledge on how to operate various pieces of equipment.
  • Informed clients of policies and procedures.
  • Resolved caller issues quickly and thoroughly.

agent/ csr

  • Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, property insurance and specialized policies such as motorcycle, mobile home, and sports car insurance.
  • Interview prospective clients to obtain data about their needs, the physical condition of the property to be insured, and to discuss any existing coverage.
  • Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or possible changes.
  • Inspect property, examining its general condition, age, and other characteristics, to decide if it is a good insurance risk.

agent

  • Learn product knowledge.
  • Recruitment skills.
  • Contact customers to persuade them to meet up.
  • Obtain customer information such as name, address, and other contact information.

agent

  • Direct and coordinate activities involving sales of, services,  real estate or other subjects of sale.
  • Confer with potential customers regarding personal needs and advise customers on potential purchases.
  • Assess marketing potential of new and existing opportunities, considering statistics and expenditures.
  • Develop prospects from current customers, referral leads, or sales or trade meetings.

agent / collector

  • Call potential clients to expand their customer base
  • Interview prospective clients to get data about their financial resources and discuss existing coverage
  • Explain the features of various policies
  • Customize insurance programs to suit individual clients
  • Handle policy renewals
  • Maintain electronic and paper records
  • Help policyholders settle claims

senior agent, former adhoc team lead, former asst.trainer.

  • Floor support, assist agents resolve unfamiliar processes to minimize AHT.
  • Escalation with Team Lead’s consent.
  • Ensure team adherence to breaks and log-in and out as per Team Lead’s instruction.
  • Working with senior citizens in rural Western Oklahoma, assessing their health insurance and life insurance needs and filling those needs from roughly ten different insurance carriers.

senior agent

  • Segued into real estate sales after obtaining my New York Real Estate Salesperson License in 2003
  • Managed and coordinated the operations of a three person rental team
  • Negotiated lease terms, sales contracts and conditions as an advocate to clients and buyers
  • Advertised and promoted properties successfully in a competitive, high turn-over market

agent

  • Detecting, preventing, and apprehending undocumented aliens, smugglers of aliens, and illegal narcotics at or near the land borders by maintaining surveillance from covert positions
  • Responding to electronic sensor alarms in remote areas
  • Interpreting and following tracks, marks and other physical evidence of illegal aliens and smugglers
  • Using cutting edge technology, such as infrared scopes during night-time operations
  • Performing linewatch duties, traffic checkpoint operations, city patrols, transportation checks and other law enforcement duties, as assigned
  • Communicating and/or giving verbal commands in Spanish to Spanish-speaking illegal aliens and smugglers

senior agent

  • Supervise production team and provide supports when necessary.
  • Plan and provide specific directive to maintain targets and production.
  • Assist others in input system problems.
  • Monitor credit card and identity fraud detection

senior agent

  •  Keep records of collections and disbursements, and ensure accounts are balanced.
  • Worked with fraud accounts. Work combined billing, local, managers call back and takeover, Casual Usage. Lec reassigns, High Toll Credit.
  • Credit Representative, working inbound and outbound calls. Collecting as soon as possible all while keeping the customer in the buying cycle.                                                                                                     > Received Awards for being in the top 6 Collections in 2005, as well in 2007, 2008 and 2010.
  • Provide assistance for customers with special cable requests.

agent

  • Provide great and satifactory ¨Customer Service¨.
  • Provide assistance and troubleshooting guidance.
  • Determine what was the issue on customer´s equipments.
  • Place the correct order and ship the proper accesories or parts to fix it.

agent

  • Fulfillment ( Telkom Customer Services, Residential ADSL and Landline sales-inbound, Fibre to the home and Mobile sales – Order processing. 
  • Attend soft skills workshops and systems training as the Telkom CRM ordering tool was going through various version updates into NG-CRM
  • Over-see other agents as the systems were complicated and facilitators were also getting up to speed with the new systems.
  • Enterprise member escalations and finding resolutions to system activation issues that usually occur.
  • Order processing – a completely new department, orders placed online need to be processed but if certain customers cannot pass the credit vetting process, the order has to be sent back to an agent to then inform the customer.
  • Facilitating a team of order-processors, as the company took on ‘Online’ order processing as a new campaign.

agent

  • Created and implemented financial plans for business and individuals.
  • Managed all aspects of the business development cycle for life, health and long term insurance, annuities, IRA’s, mutual funds, 529 plans, and other financial products.
  • Communicated and negotiated complex contracts and conducted critical cost analysis throughout the management of client’s portfolio/plan.
  • Explain necessary bookkeeping requirements for customer to implement and provide group insurance program.Know and confirm your benefits before receiving treatment. Contact an appropriate health care professional when you have a medical need or concern. Show your health plan ID card before receiving health care services. Pay any necessary co-payment at the time you receive treatment. Use emergency room services only for injury and illness that, in the judgment of a reasonable person, require immediate treatment to avoid jeopardy to life or health. Keep scheduled appointments. Provide information needed for your care. Follow agreed-upon instructions and guidelines of doctors and health care professionals. Participate in understanding your health problems and developing mutually agreed-upon treatment goals.

agent/property management

  • Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance
  • Negotiate the sale, lease, or development of property and complete or review appropriate documents and forms
  • Market vacant space to prospective tenants through leasing agents, advertising, or other methods
  • Analyse information on property values, taxes, zoning, population growth, and traffic volume and patterns to determine if properties should be acquired
  • Generate lists of properties for sale, their locations, descriptions, and available financing options, using computers.e information on property values, taxes, zoning, population growth, and traffic volume and patterns to determine if properties should be acquired

agent/owner

  • Organically built a new market agency to 2 million in property and casualty premium within 3 years and led the territory each year in new business multiline percentage.    
  • Asked by Senior Vice President within 12 months of opening agency to mentor and develop new agents in the market place.
  • Ranked in the Top 15% of agents out of 18,000 in the enterprise each year in new life premium and Mutual Fund new money under management.  
  • Developed a new lead follow-up process and that was adopted by the agents market area.  
  • Qualified as an Ambassador Travel Agent annually.  

agent

  • Business to business sales
  • Individual sales
  • Policy changes
  • Claims

agent

  • Ensures client’s data are entered correctly
  • Conducts trainings to new hires by providing product knowledge
  • Verifies loans and insurance documents
  • Assists agents and carriers of the third party company about billing details

agent

  • Working with buyers and seller of Residential Real Estate
  • Holding open houses for Gemini Builders
  • To Sell various types of insurance policies to businesses and individuals on behalf of life insurance corporation of India.
  • Meet prospective clients to obtain data about their financial resources and needs, the physical condition of the person 

agent

  • Field inbound calls in a professional manner
  • Respond to and resolve customer questions
  • Research possible solutions to customer issues
  • Sell / Up sell products on customer’s account
  • Retain customers wanting to cancel
  • Deescalate angry customers

agent

  • Assisting  patients with medical billing questions,. 
  • Receiving incoming and making outgoing callas.
  • Processing payments .
  • Obtain agreements from property owners to place properties for sale with Keller Williams

agent

  • Contact customers to respond to inquiries or to notify them of their free SIRIUSXM month trial.
  • Offer special assistance to persons such as those who are unable to connect their radio satellite. 
  • Gathered/Processed acreage reports and production reports from the famers 
  • Attended yearly update meetings

agent / quality analist

  • Provide a great and outstanding ¨Customer Service¨.
  • Provide assistance regarding Billing and Thech Support.
  • Provide technical guidance or support for  troubleshooting of systems.
  • Identify billing issues and evidence needed, based on analysis of charges, complaints, or allegations of law violations.
  • Ensure the highest quality in our service.

agent/ enforcer

  • Enforce all traffic laws and regulations in Metro Manila, through its traffic operation center
  • Issue a single ticketing system for all kinds of violations of traffic rules and regulations
  • Check the vehicles if it has franchised
  • Inspect the terminal of the buses and UV Express

agent/office administrator

  • Manage and coordinate projects  
  • Manage client data base 
  • Prepare training materials
  • Purchasing and ordering
  • Provide support to Agents

agent

  • As an agent with AAA Allied Group I offered various types of insurance policies to businesses and individuals on behalf of AAA Insurance, including automobile, fire, life, property, and medical insurance or specialized policies such as
  • Monitor insurance claims to ensure they are settled equitably for both the client and the insurer. marine, farm/crop, and medical.
  • Taking messages for special services and notating accounts
  • Leading other agents to true core values 

agent

  • Take orders accurately and give the best service to customers.
  • Provide assistance for customers with special promotion requests.
  • Promote company products and promotions when appropriate.
  • Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide information.
  • Give Training to new agents.

agent

  • Sales for spectrum getting customer’s to buy the TV app also making sure that .The customer’s are pleased with their services 
  • Newspaper customer care 
  • Billing helping customer pay bill and checking for a lower rate if needed
  • Delivery resending the customers newspaper back out if the customer did not receive their paper
  • Collections calling out to make sure that the customer’s receive their most recent invoice .