490b1754-1d19-4cb9-a4c4-32a1fc7b98c8
Andrew Smith
Phone:
(000) 000-0000
Email:
andrew_smith@example.com
Address:
287 Custer Street, Hopewell, PA 00000
Professional Summary
Employment history
Veroniqueshire, New York
- Schedule selection auditions and interviews for undergraduate and graduate coursework programs at the Faculty of Fine Arts and Music.
- Communicate with academic and professional staff regarding auditions and interview coordination.
- Prepare audition/interview paperwork and coordinate audition logistics.
- Provide support for application triage, including calculating average grades.
- Communicate with applicants and answer admissions queries.
- Provide support to issue application outcomes.
- Contribute to the development and maintenance of publications content, including web and other online content,
- Occupational Health and Safety (OH&S) and Environmental Health and Safety (EH&S) responsibilities.
East Sun, New York
East Derektown, Maryland
- Assess and process international applications from prospective international students for English language and nominated award courses; generate email correspondence, offer letters, electronic confirmation of enrolment (eCOE) and update all systems as required.
- Produce student reports from Sugar CRM including daily reports on applications, applications sent to faculty, DUELI English assessments and Credit for Prior Learning.
- Generate all Under 18 compliance documentation and liaise with relevant departments/teams in organising Carer and Homestay arrangements.
- Assist and participate in admission projects such as archiving of student files and actively participating at recruitment events such as Open Day, International Enrolment Days and Agent visits as required.
- Identify potential barriers to achieving admissions targets, and take corrective action as required.
- Provide input to the improvement or modification of workflow processes within the wider admissions unit.
- Maintain up to date working knowledge of key legislation, policies and procedures relevant to international students.
South Lorri, Arizona
Duties and responsibilities:
- Undertaking admission and selection activities for domestic & international applicants;
- Processing applications for credit/advanced standing within the various student systems;
- Communicating with applicants if additional information is required;
- Liaising and communicating with other sections with La Trobe as required.
Carmentown, North Dakota
Civica provides the platform-based business process service, Infringements Enforcement and Warrants (VIEW) management system, including the operation of Contact Centre, Operational Support and Outbound Correspondence services to the Victorian State Government.
Representing the Victorian Government in this role outsourced to Civica BPO, my responsibilities were to:
- Provide solutions to customer queries regarding infringements with respect to state laws, policies, privacy and the interaction of different government agencies;
- I ensured I was up-to-date with any changes to guidelines, procedures and polices;
- I ensured that accurate electronic records of all customer interactions were maintained, as well as liaised with other departments where necessary;
- I facilitated the processing of payments within established guidelines;
- I adhered to various scripts whilst assisting customers to ensure adherence to privacy, call quality and schedules.
Leanburgh, Pennsylvania
As an advocate for education changing peoples lives; I took great pride in seeing students take the early steps in education, right through to graduation and realising their dreams.
Nelsonland, Montana
I created new accounts for customers and setting up service orders for connections and transfers to take place. In order to do so, I often had to liaise with other departments within the company to ensure that everything went according to plan to meet customer needs.
New Darrell, North Dakota
Duties and responsibilities:
- Correctly authorised payment of a variety of costs, liaise with other shipping lines and provide/collect figures regarding transship and slot charter cargo and recording of data at all ports, as well as other tasks relating to costs of voyages.
- Minutes taking at fortnightly department meetings and issuance;
- Estimated and Actual financial reports and issuance to parent companies in Japan and Thailand;
- Invoice estimation based on cargo/port costs, processing as well as authorisation;
- Developed market reports for customers on a weekly basis;
- Conducted profit/loss analysis for the management team on a monthly basis;
- Liaised with customers on a daily basis to consult on shipping schedules, voyage charter parties, cargo freight rate, travel routes, and overall account management;
- Liaised with vendors and business partners, including cargo brokers, port agents, shipbrokers, and other shipping companies, on a daily basis to ensure optimal and smooth operations;
- All aspect of my role required a high attention to detail which I pride myself on.
Quianaport, Georgia
- Assisted other QUT staff regarding any inquiries about post and delivery throughout both QUT campuses.
- Maintained the fleet of vehicles for internal clients;
- Sorted and delivered mail to Garden’s Point Campus from Kelvin Grove Campus; and
- Liaised with external clients, such as DHL and Australia Post via email and telephone.
East Julietta, Maine
- Aided the principal lawyer in translation and researching foreign law for clients needs;
- Documented communications and engagements and filed them into a database system;
- Attended a seminars and meeting on advocacy techniques focusing on the new jury system (saiban-in) in Japan.
Port Berniefurt, North Carolina
- Conducted face-to-face and telephone client interviews with potential and existing clients of the Welfare Rights Centre;
- Researched the law in regards to clients legal issues, including administrative review cases, statutory law and judicial rulings;
Auerbury, Arizona
- Assisted in the running of functions during a period of time just before the planned 3 year closure and renewal of the Brisbane City Hall;
- Conducted tours of the building to visitors of the clock tower;
- Ensured that the lord mayor’s offices were in professional order.
Education
- Southern Brakus University – East Damianview, Virginia
- Hills Academy – South Daleshire, Missouri
Skills
Languages
03b4940f-4fe0-4489-8440-2bbda18b71db
Andrew Smith
287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000
Professional Summary
Employment history
- Schedule selection auditions and interviews for undergraduate and graduate coursework programs at the Faculty of Fine Arts and Music.
- Communicate with academic and professional staff regarding auditions and interview coordination.
- Prepare audition/interview paperwork and coordinate audition logistics.
- Provide support for application triage, including calculating average grades.
- Communicate with applicants and answer admissions queries.
- Provide support to issue application outcomes.
- Contribute to the development and maintenance of publications content, including web and other online content,
- Occupational Health and Safety (OH&S) and Environmental Health and Safety (EH&S) responsibilities.
- Assess and process international applications from prospective international students for English language and nominated award courses; generate email correspondence, offer letters, electronic confirmation of enrolment (eCOE) and update all systems as required.
- Produce student reports from Sugar CRM including daily reports on applications, applications sent to faculty, DUELI English assessments and Credit for Prior Learning.
- Generate all Under 18 compliance documentation and liaise with relevant departments/teams in organising Carer and Homestay arrangements.
- Assist and participate in admission projects such as archiving of student files and actively participating at recruitment events such as Open Day, International Enrolment Days and Agent visits as required.
- Identify potential barriers to achieving admissions targets, and take corrective action as required.
- Provide input to the improvement or modification of workflow processes within the wider admissions unit.
- Maintain up to date working knowledge of key legislation, policies and procedures relevant to international students.
Duties and responsibilities:
- Undertaking admission and selection activities for domestic & international applicants;
- Processing applications for credit/advanced standing within the various student systems;
- Communicating with applicants if additional information is required;
- Liaising and communicating with other sections with La Trobe as required.
Civica provides the platform-based business process service, Infringements Enforcement and Warrants (VIEW) management system, including the operation of Contact Centre, Operational Support and Outbound Correspondence services to the Victorian State Government.
Representing the Victorian Government in this role outsourced to Civica BPO, my responsibilities were to:
- Provide solutions to customer queries regarding infringements with respect to state laws, policies, privacy and the interaction of different government agencies;
- I ensured I was up-to-date with any changes to guidelines, procedures and polices;
- I ensured that accurate electronic records of all customer interactions were maintained, as well as liaised with other departments where necessary;
- I facilitated the processing of payments within established guidelines;
- I adhered to various scripts whilst assisting customers to ensure adherence to privacy, call quality and schedules.
As an advocate for education changing peoples lives; I took great pride in seeing students take the early steps in education, right through to graduation and realising their dreams.
I created new accounts for customers and setting up service orders for connections and transfers to take place. In order to do so, I often had to liaise with other departments within the company to ensure that everything went according to plan to meet customer needs.
Duties and responsibilities:
- Correctly authorised payment of a variety of costs, liaise with other shipping lines and provide/collect figures regarding transship and slot charter cargo and recording of data at all ports, as well as other tasks relating to costs of voyages.
- Minutes taking at fortnightly department meetings and issuance;
- Estimated and Actual financial reports and issuance to parent companies in Japan and Thailand;
- Invoice estimation based on cargo/port costs, processing as well as authorisation;
- Developed market reports for customers on a weekly basis;
- Conducted profit/loss analysis for the management team on a monthly basis;
- Liaised with customers on a daily basis to consult on shipping schedules, voyage charter parties, cargo freight rate, travel routes, and overall account management;
- Liaised with vendors and business partners, including cargo brokers, port agents, shipbrokers, and other shipping companies, on a daily basis to ensure optimal and smooth operations;
- All aspect of my role required a high attention to detail which I pride myself on.
- Assisted other QUT staff regarding any inquiries about post and delivery throughout both QUT campuses.
- Maintained the fleet of vehicles for internal clients;
- Sorted and delivered mail to Garden’s Point Campus from Kelvin Grove Campus; and
- Liaised with external clients, such as DHL and Australia Post via email and telephone.
- Aided the principal lawyer in translation and researching foreign law for clients needs;
- Documented communications and engagements and filed them into a database system;
- Attended a seminars and meeting on advocacy techniques focusing on the new jury system (saiban-in) in Japan.
- Conducted face-to-face and telephone client interviews with potential and existing clients of the Welfare Rights Centre;
- Researched the law in regards to clients legal issues, including administrative review cases, statutory law and judicial rulings;
- Assisted in the running of functions during a period of time just before the planned 3 year closure and renewal of the Brisbane City Hall;
- Conducted tours of the building to visitors of the clock tower;
- Ensured that the lord mayor’s offices were in professional order.
Education
Skills
Languages
admissions officer
- Developed Process and Procedure Manual for Admissions Department
- Managed recruiting, scheduling, training and development of Student Ambassadors.
- Organized, filed and managed prospective student records.
- Created and arranged prospective student events including ‘Sat-TOUR-days’.
- Reviewed Applications and Portfolios of Work.
- Travelled extensively throughout Alberta, Saskatchewan, Manitoba, the Yukon Territory and multiple states in the United States for recruitment events.
admissions officer
- Run reports on a weekly basis using Callista and the SAS data bases.
- Liaising with our ‘Systems’ people to work out problems that have occurred, during the upload process.
- Helping out the other team members when required, including training new staff members.
- Completing tasks that have been assigned by my manager.
admissions officer, uac
- Completing the weekly Postgraduate upload of offers.
- Loading the Undergraduate offers during our peak period.
- Answering the enquires that come through via the phone, email and directly to the counter.
- During our peak period working out the reasons behind the students not being able to either accept or enrol, which at times is a large task.
- Liaising with the ‘Contact Service Team’ to get the students enquires dealt with quickly and efficiently.
- Working through the deferment processes from start to finish for both start year and mid year students.
- Attend Decision Day, Open day and Information sessions were I was assisting potential students with a different questions.
admissions officer
- Review transcripts to ensure that students meet Under-graduation or Post-graduation requirements.
- Verify various English test score cards.
- Collaborated with all departments to resolve problems and ensure successful retention of students.
- Help recruitment and Inside sales team convert students.
- From one to team of nine.
- Helped team members solve problems and push backs.
- Coordinated with on campus team.
admissions officer
- Liaise with colleagues in the UK,Dubai and Mauritius Campus as directed by the line manager
- Advise potential students about Middlesex Programmes both in Dubai and London
- Preparing offer letters to the student
- Keeping track of all admissions applications and enquiries received on a spreadsheet.
- Arrange student interviews with senior staff and other colleague in office and Dubai Campus as required
- Attend exhibitions and conduct as a part of a team campaigns to promote Middlesex University in the region
- Assist in organisation of marketing related events in the region
admissions officer
- Undertaking admission and selection activities for domestic & international applicants;
- Processing applications for credit/advanced standing within the various student systems;
- Communicate with academic and professional staff regarding auditions and interview coordination the prepare audition/interview paperwork and coordinate audition logistics.
- Communicate with applicants and answer admissions queries and provide support to issue application outcomes.
admissions officer
- Schedule selection auditions and interviews for undergraduate and graduate coursework programs at the Faculty of Fine Arts and Music.
- Communicate with academic and professional staff regarding auditions and interview coordination.
- Prepare audition/interview paperwork and coordinate audition logistics.
- Provide support for application triage, including calculating average grades.
- Communicate with applicants and answer admissions queries.
- Provide support to issue application outcomes.
- Contribute to the development and maintenance of publications content, including web and other online content,
admissions officer
- Administration of applications for admission.
- Complete forms in accordance with University procedures.
- Compile, sort and verify the accuracy of data before it
- Team member for a promotional campaign in all types of media for product awareness.
admissions officer
- Undertaking admission and selection activities for domestic & international applicants;
- Processing applications for credit/advanced standing within the various student systems;
- Communicating with applicants if additional information is required;
- Liaising and communicating with other sections with La Trobe as required.
admissions officer
- Strategic planning to ensure sales and profitability of products.
- Confer with top-level management to identify trends and key group interests to provide advice on business decisions.
- Investigate markets to determine areas for opportunities.
- Evaluate financial aspects of product development such as budget, expenditure, research and development, also the return of investment.
- Develop pricing strategies, balancing organization objectives and customer satisfaction.
- Advise the management on local, national and especially international factors affecting the selling of products.
- Coordinate and actively participate in promotional activities. Select the products to be displayed at trade shows.