a1f33255-b20b-4977-bd31-444753a10b30

Andrew Smith

Professional Summary

Results-driven senior-level operations manager and engineer armed with a graduate degree and 10 years’ experience.  Dedicated to improving efficiency, productivity, and profitability of organizations through the development and execution of innovative, cost-effective solutions.  Adept at leading teams in the optimization of processes and procedures within manufacturing plants.

Employment history

Administrator, Schinner-Baumbach. South Valentinmouth, Florida
Oct. 2014 – Present
·         Manage ServiceDesk operation 

·         Incident Management 

·         Change Management 

·         Server Administration at DC-DR DATA Centres & Remote location

·         Windows , VM, Linux, HP_unix , AIX , Server Maintaining and Alert Monitoring 

·         Handle the BMC Ticketing tools

·         Answering calls & mails received from Business team, Local IT. 

·         Manage All Birla Business Application. 

·         Administrative support for user registration, User ID creation, maintaining user profiles, user password support.

Ø  Data Centre Activities:

• Install and configure computer hardware and software systems
• Follow daily DC Checklist & Escalate any of the abnormalities to Device/ Application owner.  
Call logging & Coordinating with GSMC/Wipro NOC for any incident
• Laying & Replacing of CAT5/Fibre cables,
• Maintaining updated inventory asset & rack diagram for Data centre.
• Initiating & Handling Bridge / MIMP call in coordination with Vendor/App Owner/ Support team/ Mgmt etc.
• Follow IMAC for inward outward material & maintain it in excel sheet .
• Arranging Access & Gate pass for DC visitors with Customer approval 
 
Ø  Handling EOD/BOD operations of Bank 
• Doing EOD/BOD of Banking applications like FCR/FCC (Flex Cube Retail /Corporate), Murex,Collection/Disbursement, Retail Asset (Finn One)and Retails Bullion(Gold), RBI applications viz.  SFMS, NEFT
• Coordinating & Leading team of 3-4 during individual shift ensuring daily jobs are performed as per standard checklist approved & ensure banking system releases on time for the branch users.
• Responsible for maintaining Abort Report & MIS Tracker 
 
Ø  Backup
• Managing PROD, UAT Server backup through VERITAS 7.5  Netbackup.
• Performed Banking applications export backup using Control-M & Taken export backup on Tapes to daily basis.
• Maintaining media inventory & sending tapes to offsite location on daily basis.
• Doing restoration as per client request
• Publish Backup Dash Board On Daily Basis.
 
 
Ø   Hands on Automation tool bmc Control-M(Ver 7.0/8.0) job monitoring & L1 support
Ø  Worked on ETL tools like ODI(Oracle Data Integrator)
Ø  Managing Daily, Weekly and Monthly Tape Backups and Restoration as per the Customer requirements using Backup tool Semantec Net Backup
Ø  Basic knowledge of AIX/Solaris fundamentals and commands, Ensuring Daily housekeeping & Dump transfer to the backup partition.
Ø   Closure of E-Helpline calls as per  given SLA
Ø  Organize and coordinate customer site visits and support customer initiated audits, Ensure preparation of evidence for Audit requirements / Documentation / Practice.              

System Administrator, Hudson Group. Port Clevelandmouth, Indiana
Aug. 2013 – Oct. 2013
Directly responsible for managing & Monitoring company’s IT  Infrastructure  to include 140 Desktop , Servers, Dialer, EPABX, Firewall , CCTV, Printers , Network equipment, Internet/PRI Lines and software applications.
 
Ø   Dialer (Drishti,ViciDial):
• Creating Inbound/Outbound Campaign as per Client requirement.
• Assigning Routing Policy, Disposition Plan & Break codes as required.
• Configuring IVR• User Addition/Deletion and Management• DNC Management & Data upload• Monitoring the proper Call flow, connectivity & ensuring 0 downtime due to Dialer Issue• Giving Training to the Agents/TL’s/Operation Team of Dialer CRM, call Barging & Report Extraction from Dialer respectively
• Taking Backup of all Voice log & Database on daily basis
 
Ø  Domain Controller(Window Server 2003)
 
• Active Directory and Deployment via Group Policy 
• Windows DNS and DHCP 
• To provide central location for Agents & Support staff for common share drive & backup purpose
• Granting appropriate file access permissions as per designation hierarchy & Custom.
 
Ø  UTM / Firewall :- Cyberoam (CR50iNG)
 
• To Create Internet Access policy & assigning proper Web Filter for various Department of Company & for Guest users
• Actively Monitoring & Generating log Reports for Web Usage & Attempt to access nonproductive websites on Daily Basis
• To assigned available Public IP’s for various process requirements
• Creating Failover Rules for Internet lines.
 
Ø  Antivirus Server ( Trend Micro officescan)
 
• Installing the central server and the client installation packages on all client systems.
• Updating of Client M/C with latest virus definitions
• Ensuring Schedule scan for every Network systems
 
 
 
Ø  E-Mail Administration
 
• To Create a Email, Group Mail & Forwarding 
• Configuring & Resolving errors with Email client Outlook & Management staff’s Phone
 
Ø  Internet Leased Lines & Pri Lines
• Monitoring the Status of 3 Leased Line & 5 Pri lines 24 by 7.
• Checking Bandwidth/ Channel utilization.
 
Ø  VoIP Account Management
• Manage Company’s the VOIP Account for US/UK Voice Calls in coordination with Account Department.
• Checking Bandwidth/ Channel utilization.
 
Also,
• Daily ensuring on time & smooth login of around 80 Agents / CSR.
• Logging the trouble ticket, communicating with Engineer from various Service providers for assistance.
• Taking follow-ups of the case & coordinating with team are the part of routine works.

Education

The Huels, Fisherport, California
Bachelor of Science, Computer Engineering, 2011

Personal info


Phone:

(000) 000-0000

Email:

[email protected]

Address:

287 Custer Street, Hopewell, PA 00000

Skills

Manage Service Desk operation








ITIL








BMC Ticketing tools








Server Maintaining and Alert Monitoring








Data Centre Operation








EOD/BOD operations








Veritas Net Backup








Control-m








ETL tools like ODI








Dialer








523b9ac1-7767-4ce6-9608-55026e4c27f4

Andrew Smith


Phone:

(000) 000-0000

Email:

[email protected]

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

All my adult life I have worked administering my husband’s businesses. He has had three businesses for which I have taken care mainly of the accounts payables and accounts receivables. 
In all three, I came in contact with the client in some way and even work with them, and let me explain. 
At my first job, we had a tennis club “The Tennis School”, an even do I andle the accounts, I was part of the tennis lessons, and school. Being part of the lesson, was streching the kids, being a hitting partner, and when the school had summer camps my role change as a sitter of other parents kids.

At the Cleaners I was directly in contact with the clients, handling the clothe and the cash register. Learn to clean the clothe and iron in every different machine there was.

In Kings Logistics Group, learned to make bookings, worked with quick books, contact clients, and brokers.
At another time in KLG had to make decisions on with whom to do business, whose not to make them anymore. Acess the Puerto Rico market and see where the business is going, and make the right decision.

Employment history

May. 2014 – Dec. 2015
Louannemouth, Delaware
Administrator, Waters, Osinski and Torp

Kings Logistics Group is a company that provides service as brokers for moving the cargo that the posible clients have ask for a qoute; from point A to point B, while in that process, making connections for the best financial transport for the client.  

Direct or coordinate an organization’s financial or budget activities to fund operations, maximize investments, or increase efficiency.Assesing the commerce and taking decisions for the companies best interest, examining, evaluating all possible ways, regarding their cargo. Direct the financial budget to fund operations to increase efficiency.
Oversee the flow of cash, and continue to administer.
Analyze information to assess the current or future financial status of the company
Meet with officials, to discuss issues, or resolve problems.

Jun. 2001 – Apr. 2004
New Cyrus, Washington
Accounts receivable & Accounts Payables, Dicki Group

Schedule or monitor pickup, delivery, 
Calling brokers to make appointments for the carriers to pick up the equipment, food, or cargo.
Contacting booking services from the marine transportation, to be able to have the cargo’s identity.  Processing all the data on the computer.
Contacting the clients to adressed the bill payment, and also with the accountant to talk about the payment process. Once the payment arrived, process all the information on the computer and files and
 pay each vendor.
Track and trace goods while they are en route to their destinations.
Arrange for necessary shipping documentation and contact customs officials to release the shipments of products or materials.

Sep. 1993 – Oct. 1993
West Delmymouth, New Hampshire
Cashier & Customer Service, Green, Nienow and Jones

Listen to customer requests about their wants with the cleaning of the clothe and get their information. 

Marking the clothe and sorting them to clean.

Perform other tasks like, ironing, washing, hanging clothe, and putting them away on the conveyor.

Charge the client for the service of cleaning the clothe.

Order and purchase equipment and supplies.

Education

Administration

  • The Oklahoma University – Ornview, North Dakota

Sep. 1990
High School Diploma

  • Southern Wiegand – Guadalupestad, Iowa

Skills

Manage Quick books
Skillful

Medium Computer knowledge

Good with people, work well with others
Experienced

Accounts receivables
Experienced

41126d02-4022-4b66-acf3-1be6dc930d80

Andrew Smith


287 Custer Street, Hopewell, PA 00000

[email protected]

(000) 000-0000

Professional Summary

Current student and restaurant hostess with 3 years’ experience delivering high-levels of customer service to guests and clientele.  Consistently ensure customers feel welcomed and accepted.Used to get the good comments and reviews from customer; coordinated reservations and setup dining rooms corresponding with guest wants and needs.  Adept at managing events, order taking, seating arrangements, and directing overall dining operations and customer experience. Actively seeking a management role within a reputable, growth-oriented organization.

Employment history

Customer Service, Stokes-Treutel. Powlowskiborough, Mississippi
Mar. 2020 – Present
  • Greet guests, escort them to their seats, and present them with menus and wine lists.
  • Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
  • Count money and make bank deposits.
  • Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation.
  • Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
  • Schedule staff hours and assign duties.
  • Plan menus and food utilization based on anticipated number of guests, nutritional value, palatability, popularity, and costs.
  • Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients.
  • Test cooked food by tasting and smelling it to ensure palatability and flavor conformity.
  • Order and purchase equipment and supplies.
  • Review work procedures and operational problems to determine ways to improve service, performance, or safety.
  • Estimate food, liquor, wine, and other beverage consumption to anticipate amounts to be purchased or requisitioned.
  • Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control.
  • Take dining reservations.

Administrator, Braun, Wuckert and Kshlerin. South Humbertotown, North Carolina
Oct. 2019 – Present

Technician, Macejkovic Group. Gerholdberg, Rhode Island
Aug. 2018 – Sep. 2018
  • Calculate dimensions or tolerances, using instruments such as micrometers or vernier calipers.
  • Machine parts to specifications, using machine tools, such as lathes, milling machines, shapers, or grinders.
  • Install repaired parts into equipment or install new equipment.
  • Install experimental parts or assemblies, such as hydraulic systems, electrical wiring, lubricants, or batteries into machines or mechanisms.

Barista&Waiter, Monahan-Vandervort. West Carletta, Nevada
Apr. 2016 – May. 2016

Waiter & Barista helper, Gutmann-Wolf. Manuelport, South Carolina
Sep. 2015 – Jan. 2016

Education

South Fahey University, Lailamouth, Nebraska
High School Diploma, Technical, Oct. 2015

Skills

English

Chinese

Malay

3dafc61d-54c8-4151-b6a5-56ca0610ab2f

Andrew Smith


Phone:

(000) 000-0000

Email:

[email protected]

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Hands-on, successful Software Engineer with 2 years of verifiable success following the lead of  a team leader in delivering appropriate technology solutions for desktop and mobile products.  Comprehensive knowledge of platform development, enterprise architecture, agile methodologies, cloud services, and web-based applications.  Innovative change agent with a unique mix of high-level technology direction and deep technical expertise.

Employment history

Aug. 2019 – Present
Lavondaport, Hawaii
Software Developer, Bernier-Pacocha

Developing web and mobile applications – full stack.
  • Modify existing software to correct errors, to adapt it to new hardware, or to upgrade interfaces and improve performance.
  • Develop or direct software system testing or validation procedures.

Feb. 2019 – Mar. 2019
East Ouida, Washington
Administrator, Bashirian-Smith

  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
  • Locate and attach appropriate files to incoming correspondence requiring replies.
  • Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.
  • Develop or maintain internal or external company Web sites.
  • Compile, sort and verify the accuracy of data before it is entered.

Jul. 2018 – Sep. 2018
West Stevenside, Arkansas
Mathematics and Creative Arts Teacher, White-Dicki

  • Adapt teaching methods and instructional materials to meet students’ varying needs, abilities, and interests.
  • Maintain accurate and complete student records as required by laws or administrative policies.
  • Assign and grade class work and homework.
  • Prepare and administer written, oral, and performance tests, and issue grades in accordance with performance.
  • Observe and evaluate students’ work to determine progress and make suggestions for improvement.
  • Establish clear objectives for all lessons, units, and projects and communicate those objectives to students.
  • Instruct students individually and in groups, using various teaching methods such as lectures, discussions, and demonstrations.
  • Use computers, audio-visual aids, and other equipment and materials to supplement presentations.
  • Attend professional meetings, conferences, and workshops to maintain and improve professional competence.

Jan. 2016 – Feb. 2016
Leeannaville, Utah
Laboratory Technician, Anderson, Ruecker and Mante

  • Conduct chemical analysis of body fluids, including blood, urine, or spinal fluid, to determine presence of normal or abnormal components.
  • Analyze laboratory findings to check the accuracy of the results.
  • Enter data from analysis of medical tests or clinical results into computer for storage.
  • Collect and study blood samples to determine the number of cells, their morphology, or their blood group, blood type, or compatibility for transfusion purposes, using microscopic techniques.
  • Analyze samples of biological material for chemical content or reaction.
  • Cultivate, isolate, or assist in identifying microbial organisms or perform various tests on these microorganisms.
  • Select and prepare specimens and media for cell cultures, using aseptic technique and knowledge of medium components and cell requirements.
  • Set up, clean, and maintain laboratory equipment.
  • Provide technical information about test results to physicians, family members, or researchers.

Aug. 2013 – Jul. 2014
Konopelskiburgh, Utah
Laboratory Technician, Steuber, Reynolds and Schaden

  • Conduct chemical analysis of body fluids, including blood, urine, or spinal fluid, to determine presence of normal or abnormal components.
  • Analyze laboratory findings to check the accuracy of the results.
  • Enter data from analysis of medical tests or clinical results into computer for storage.
  • Collect and study blood samples to determine the number of cells, their morphology, or their blood group, blood type, or compatibility for transfusion purposes, using microscopic techniques.
  • Analyze samples of biological material for chemical content or reaction.
  • Cultivate, isolate, or assist in identifying microbial organisms or perform various tests on these microorganisms.
  • Establish or monitor quality assurance programs or activities to ensure the accuracy of laboratory results.
  • Select and prepare specimens and media for cell cultures, using aseptic technique and knowledge of medium components and cell requirements.
  • Set up, clean, and maintain laboratory equipment.
  • Provide technical information about test results to physicians, family members, or researchers.
  • Conduct medical research under direction of microbiologist or biochemist.

Dec. 2009 – Jun. 2010
Madelenetown, Louisiana
Teacher, Swaniawski, Treutel and Bradtke

  • Instruct students individually and in groups, using various teaching methods such as lectures, discussions, and demonstrations.
  • Adapt teaching methods and instructional materials to meet students’ varying needs and interests.
  • Establish clear objectives for all lessons, units, and projects and communicate those objectives to students.
  • Establish and enforce rules for behavior and procedures for maintaining order among the students for whom they are responsible.
  • Meet with parents and guardians to discuss their children’s progress and to determine priorities for their children and their resource needs.
  • Prepare students for later grades by encouraging them to explore learning opportunities and to persevere with challenging tasks.
  • Prepare materials and classrooms for class activities.
  • Observe and evaluate students’ performance, behavior, social development, and physical health.
  • Read books to entire classes or small groups.
  • Provide a variety of materials and resources for children to explore, manipulate, and use, both in learning activities and in imaginative play.
  • Prepare and implement remedial programs for students requiring extra help.
  • Prepare, administer, and grade tests and assignments to evaluate students’ progress.
  • Enforce administration policies and rules governing students.
  • Assign and grade class work and homework.
  • Confer with parents or guardians, teachers, counselors, and administrators to resolve students’ behavioral and academic problems.
  • Use computers, audio-visual aids, and other equipment and materials to supplement presentations.
  • Meet with other professionals to discuss individual students’ needs and progress.

Aug. 2007 – Aug. 2008
North Leonardamouth, Georgia
Teacher, Wolf, Johns and Jaskolski

  • Instruct students individually and in groups, using various teaching methods such as lectures, discussions, and demonstrations.
  • Adapt teaching methods and instructional materials to meet students’ varying needs and interests.
  • Establish clear objectives for all lessons, units, and projects and communicate those objectives to students.
  • Establish and enforce rules for behavior and procedures for maintaining order among the students for whom they are responsible.
  • Meet with parents and guardians to discuss their children’s progress and to determine priorities for their children and their resource needs.
  • Prepare students for later grades by encouraging them to explore learning opportunities and to persevere with challenging tasks.
  • Prepare materials and classrooms for class activities.
  • Read books to entire classes or small groups.
  • Observe and evaluate students’ performance, behavior, social development, and physical health.
  • Assign and grade class work and homework.
  • Confer with parents or guardians, teachers, counselors, and administrators to resolve students’ behavioral and academic problems.
  • Meet with other professionals to discuss individual students’ needs and progress.

Education

Jan. 2015
Bachelor of Science: Laboratory Technology

  • Southern Michigan University – Port Lawana, Nebraska

Skills

Public Speaking
Expert

Research and Analysis
Skillful

Software Development
Beginner

Laboratory Technology
Skillful

Administration
Beginner

Teaching
Experienced

senior administrator

  • Coordinating with various teams to get Application Servers into production. This includes configuring static routes, redistribution and ACL etc. 
  • Participating in activities: ATM DRILL – migration of ATM traffic from DC to DR and Vice-Versa, PAN India Branch Activities: Housekeeping (Branch Hardening), NAC Authentication, Tacacs
  • Coordinating with the ISPs for Critical link issue resolution (bandwidth >1 Gbps links). 
  • Troubleshooting Axis Bank Branches for Application issues, IPSEC issues, Device replacement etc. 
  • Worked on EIGRP and BGP as part of the Project

senior administrator

  • Provide administrative support to out of school student collection functions
  • Serve as Subject Matter Expert for Student Account Center Administration team
  • Train new colleagues
  • Identify and improve existing processes 
  • 2018 Ron Taylor Award Recipient for Teamwork and Process Improvement
  • 2010 Ron Taylor Award Recipient for Process Improvement
  • 2013 Promoted to Lead Cash Administrator

administrator

  • Read and analyse incoming memos, submissions and reports to determine their significance and plan their distribution.
  • Perform general office duties, such as ordering supplies, maintaining records and performing basic book-keeping work.
  • File and retrieve corporate documents, records and reports.
  • Supervise and train other clerical staff and arrange for employee training by scheduling training.
  • Schedule and confirm appointments for clients and physiotherapists.

administrator

  •  support faculty, maintain academic records .
  •  communicate with parents 
  •  review student applications 
  • Coordination of media campaigns

senior administrator

  • Review and clear daily or Monthly cash Reconciliations via TLM and manually.
  • Review allocated reconciliations groups to ensure that all outstanding items have been investigated and appropriate actions taken within the given time frames. 
  • Ensure outstanding items are assigned and individual departments are chased for resolution. 
  • Adhere to RBC and RPS Core Standards 
  • Maintain, monitor and resolve any query items in respect of issues pertinent to Operations Control. 
  • Investigation of breaks and assignment of breaks to the right departments. 
  • Collate and maintain required periodic reporting as required to support the client/ business needs. 

administrator/human resource operations

  • Explaining and training of administration procedures to new or junior members of staff.
  • Keeping meticulous administrative records.
  • Administering manual and electronic filing systems.
  • Marketing and Assisting at exhibitions and expo’s

administrator

  • Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software and TICs.
  • Maintaining confidential records and file.
  • Sending out and receiving emails.
  • Correcting spelling and grammar mistakes in documents.

administrator

  • HANDLING THE OPEARTIONS AND MANAGEMENT OF THE SCHOOL WHICH CONSIST OF ACCOUNT MANAGEMENT,INVENTORY MANAGEMENT, MARKET MANAGEMENT.
  • WORKED AS CONTENT AND BLOG WRITER AS A PART TIME JOB.
  • Writing up reports, disciplinary hearing outcomes and grievance reports.
  • Performing any routine clerical tasks request by office managers.

administrator

  • Managing a busy switch and handling walk in enquiries whilst completing daily admin tasks
  • Morning banking which includes collecting the cash, bank cheques and receipts taken the day prior to send to head office
  • Processing new and used car deals, which involve ensuring all legal paperwork  was completed properly and signed. Completing the profit loss statement on each deal and calculating salesman commissions. 
  • Transferring registrations into the new customers name via the RTA portal and acquiring any trade in vehicles or direct buy ins
  • Ensuring all cars have registration
  • Liaising with service management to ensure the required work is completed on vehicles prior to customer collection. 
  • Bringing new and used cars into stock

administrator

  • Schedule, maintain and update appointments and reservations.
  • Sorting and filing documents and records
  • Greeting visitors who come to the office in a professional manner.
  • Booking couriers

administrator

  • Develop and implement organizational policies and procedures for the facility . 
  • Oversee and participate in all accrediting and regulatory inspections
  • Source and process quotations from suppliers 
  • Performing data inputting duties on various computer spreadsheet programs.

administrator / business management intern

  • Maintaining a record of all office income and expenditure.
  • Taking notes at office meetings.
  • Answering the phone and taking messages/ Manning the switchboard. 
  • Photocopying large quantities 
  • Monitoring office supplies such as paper, printer ink cartridges and ordering more when they become low.
  • Entering information into computer databases, CETA systems and Learner management systems
  • Manning the reception desk

administrator

  • Liable for tender management – In-charge of tender queries on BizHub website, prepare, review and submit documents for tender 
  • In-charge of meetings- Sent out email invitations, took minutes of meeting
  • Prepare budgeting and sales reports
  •  Process orders of spare parts and other tools for company

administrator

  •   In-charge of warehousing with inbound and outbound logistics movement – Maintained inventory management system, receive and sorting of postage and courier parcels, planning of drivers’ delivery schedule and delegate tasks to team 
  • Establish SOPs to achieve efficiency 
  •  Liable for tender management – In-charge of tender queries on BizHub website, prepare, review and submit documents for tender 
  • In-charge of meetings- Sent out email invitations, took minutes of meeting
  • Prepare budgeting and sales reports
  • Process orders of spare parts and other tools for company
  •  Source and process quotations from suppliers

administrator

  • Administrative Duties
  • Patient queries
  • All remittances for Medical Aids
  • Petra salary deductions

administrator

  • Use computers for various applications, to create and enter information in databases.
  • Maintain timekeeping information 
  • All Doctors queries
  • Registration of new doctors on MedEDI, Medical Aids and RMA

administrator

  • Checking of the documents presented under Letter of Credits according to Uniform Customs and Practices for Documentary Credits (UCP 600) and International Standard Banking Practice (ISBP);
  • Informing clients by e-mail regarding found discrepancies in documents.
  • Preparation of SWIFT messages
  • Manage paper or electronic filing systems, update paperwork and maintain documents.

administrator

  • Medical Travel Claims
  • Cash recons – Pay money in at Petra Diamonds
  • IOD’s (WCA and RMA)
  • Claims and invoices
  • Claim queries on medical aids
  • Contractor journals for Petra Diamonds
  • Age Analysis for Lime Acres Medical Centre and debt collection

administrator/customer service rep.

  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Provide assistance for customers with special billing requests.
  • Calculate and quote charges for services, create invoices, determine charges for services requested, collect deposits or payments.
  • Promote company services and savings when appropriate.
  • Update directory information, keep records of calls placed and received.

administrator

  • Prepare meeting material for the Pension Fund Society, Bank of Montreal Mortgage Corporation, BMO Capital Corporation and at various times, Conduct Review Committee throughout the year.
  • Set-up minutes skeletons for Senior Assistant Secretary.
  • Assist Senior Assistant Secretary with all Press Release disclosures to the various stock exchanges in a timely manner.
  • Assist in the preparation of the quarterly dividend reports and filings for sign-off by Senior Assistant Secretary.  Set up working files for the Fiscal 2005 Dividend Reporting.

administrator, shareholder services and subsidiaries

  • Maintain and input all new information, amendments and changes as reflected on the Bank’s various corporate entities/subsidiaries. Completed rollout of the BMO Financial Group Subsidiary Database – “ViewNet Editable Version” streamlining 2 databases into one system in order to be more effective and efficient way of updating Corporate Information.  This Corporate information is viewed by all lines of business within BMO Group of Companies to include Harris and BMO Nesbitt Burns.
  • Together with the Vice-President & Corporate Secretary and Senior Assistant Secretary prepared Enterprise Wide Organizational Chart for BMO Financial Group. This project was completed and it the Organizational charts is utilized by various departments within the Bank. Maintain and update Organizational Charts on an ongoing basis.
  • Responsible for inputting all compliance matters/actions that are to be addressed by the department staff with respect to various Corporate Returns and legislative matters that have to be adhered to on a monthly/yearly and by event.  Monthly reports, action lists and reminders are provided to the department and hard copies are filed for audit purposes.
  • Responsible for the administration of the Board of Director Expenses for Travel as well as Retainers and fees of the Board of Directors.  Responsible for maintaining attendance of all meetings and fees as related to the meetings those Directors attend. All Communications and Correspondence to Directors is completed in a timely manner in very short time frame
  • Reply to shareholder enquiries and consult with Manager, Shareholder services as required. Ensure that on a daily basis all Stock Option Exercises and BMSCL Exchanges are completed and forwarded to the transfer agent for issuance of certificates. All exercises and exchanges are recorded accordingly in the various logs and reports within the Department and externally to the Toronto Stock Exchange and New York Stock Exchange.
  • Prepare all monthly and quarterly reports for Bank of Montreal’s various share issuances.  Reports are completed in a timely manner within the deadline date and routed to various internal clients as well as the Toronto, New York and London stock exchanges, when applicable.
  • Complete in a timely manner all annual and various corporate returns which relate to Bank and to the subsidiaries for which the Senior Assistant Secretary is the Responsible Officer, for her review. 

administrator

  • Completed daily reports and complex assignments using Microsoft Excel.
  • Prepared various reports related to order processing.
  • Responsible for weekly inventory, support of research and data analysis.
  • Created invoices for international receipts in English.
  • Managed travel arrangements, calendars and schedules for executives.
  • Successfully trained 2 junior English speaking employees.
  • Managed incoming/outbound shipments and stock control.

administrator

  • Front office admin & support role.
  • Liaising with parents, student & staff to keep the smooth administrative & operational engine of the school running.
  • Monitoring the adherence to school policies across all stakeholder communications.
  • Diverse responsibilities including: family & student communications (email, newsletter, direct mail, updating of school database system); supporting the Head of School with parent liaison & query management; parent issue management & resolution support

administrator

  • Management of  Ciculars. 
  • Dealing with parents. 
  • Making of  Planner. 
  • Syllabus making. 
  • Co-curriculum activities. 

administrator

  • Working & knowledge of  MDM Tools
  • Casper Jam F pro.
  • Blackberry UEM & Blackberry Good Work.
  • Working knowledge of Vmware Air-watch & Microsoft En-tunes.
  • Access portal for Skype of Business. 

administrator

  • Customer service and communication
  • Formation of staff work schedule
  • Assistance with the store management
  • Opening and closing changes
  • Working with store documentation