Administrative Office Assistant Archives

Preparing receipts, change orders and bank deposits to be sent out to the bank.
Processing all sales transactions from previous day, accurately and in a timely manner.
Monitoring register activity and balancing the safe.
Identifying customer’s desires to establish ideal customer satisfaction.
Responding to customer quality concerns with verbal communication; reported feedback to management.

Provided customer service to agencies by phone and email.
Performed post payment audits by reviewing the accounting and travel system data.
Ensure proper documentation is provided to support travel reimbursement and ensure reimbursement was made in accordance with the Federal Travel Regulations and any/or other agency specific guidance.
Performed routine updates to the travel system which included splitting of documents crossing the fiscal year, updating charge card data in tracker profiles, creditworthiness and cardholder training tracking, and running routine reports.
Perform other general accounting and clerical tasks including but not limited to filing, scanning, faxing, and answering phones.
Ensure strict compliance in regard to the safeguarding of personally identifiable information.
Utilize computers as necessary to access travel and accounting data for audits and system updates.

administrative office assistant