3c006a19-4b9a-4146-bc59-82231f357aec

Andrew Smith

Professional Summary

Dedicated, and organized, student with over two years of customer service experience with people of all ages and an Associate of the Arts degree, with certifications in MS Word and CPR and First Aid.  With excellent communication skills, flexibility and adaptability, and creativity always flowing, and always wanting to learn new things, I would love to be part of your work family to help me grow into a better person and hopefully be an asset to your business. 

Employment history

Administrative Assistant, Greenholt-Padberg. Gutmannland, Colorado
Oct. 2019 – Present
  • Customer service, such as answering phones and resetting passwords for customer accounts, or walking through the ad posting process.
  • Answer HelpDesk tickets in a timely, and clearly written manner. 
  • Work on any specially assigned projects ( i.e. making animated videos with voice overs, PowerPoints, create social media accounts for clients. )
  • Schedule posts to Facebooks accounts.
  • Write and format blog posts.

Camp Staff, Schamberger Inc. Lake Nanaville, Maine
Jun. 2017 – Jul. 2017
  • Ensure Camper safety, physical and emotional well-being, prep activities and snacks.
  • Lead songs before every meal with all 120 campers present, with fellow camp staff.
  • Write lesson plans, and prep materials, for the upcoming weeks of camp and organize campers into evenly distributed groups.
  • Thoroughly clean camp at the end of every week which includes sweeping, mopping, refilling toilet paper and paper towel dispensers. 

Server, Spencer Inc. Josephinahaven, New York
Jan. 2017 – Feb. 2017
  • Prep tables with place-mats, silverware, cups, and salt and pepper dispensers.
  • Serve food and drinks to residents, take orders and fulfill any special requests. 
  • Deliver meals to resident apartments upon request.
  • Bus tables throughout the meal.
  • Wipe down and sanitize tables and chairs after every meal.

Education

The Abshire, North Kerrieville, Tennessee
Associate of Arts, Liberal Arts, Present

Reference

Personal info


Phone:

(000) 000-0000

Address:

287 Custer Street, Hopewell, PA 00000

Skills

Typing – 59 WPM








Computer/Internet Skills








Organization








MS Office








MS PowerPoint








HelpDesk System








Facebook Management








a03daef7-4042-4a3a-8299-f1800ba4fd64

Andrew Smith

Professional Summary

Proactive, friendly customer service individual dedicated to meeting and exceeding expectations at every interaction.  Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention.  Actively seeking a role where I can utilize my education and experience to add immediate value to an organization.

Employment history

Administrative Assistant, Lehner-Schulist. Eusebiotown, Georgia
Feb. 2020 – Present
  • Greet and assist visitors 
  • Handling office tasks such as filling, generating reports, presentations and setting up for meetings. 
  • Prepares and monitor all the checks that were issued 
  • Prepares the monthly sales report to be submitted to the Board 
  • Maintains and reviews financial records 
  • Monitors expenditures and profits and provides monthly reports 
  • Monitors the petty cash and provides monthly report 
  • Ensures that the book of Accounts are up to date 

Team Leader / Branch Manager, Gibson LLC. Ebertstad, Rhode Island
May. 2019 – Aug. 2019
  • Greet customers and provide quality personalized service 
  • Prepares the daily Sales Report to be submitted to the Area Manager and Head Office 
  • Ensures freshness of all the products 
  • Ensures cleanliness and hygiene in the premises 
  • Ensures that the Target sales are met 
  • Creating suitable work schedules for staff members 
  • Appraising staff performance and carrying out the necessary disciplinary measures to address poor performance 
  • Resolving customer complaints in a professional manner 
  • Checks and maintains the daily store inventory 

Hotel Supervisor, Gleason, Roberts and Collier. Lynchfort, Washington
Nov. 2015 – Apr. 2016
  • Communicates to all department to ensure smooth operations 
  • Provides assistance to the front office team in making reservations and answering incoming telephone calls 
  • Answers queries regarding the catering services offered 
  • Prepares monthly sales report to be presented directly to the hotel manager 
  • Checks all rooms and forwards all department reports to the manager 
  • Responsible in preparing employees’ monthly compensation and benefits 
  • Provides orientation to new employees and OJTs 
  • Gives feedbacks on employees’ performances 

Frontdesk Officer, Wiegand LLC. Wehnerstad, Alaska
Nov. 2014 – Mar. 2015
  • Make and confirm reservations.
  • Keep records of room availability and guests’ accounts, manually or using computers.
  •  Answers incoming calls, guests’ queries and acts courteously to guests’ complaints.
  • Coordinates with the housekeeping department for immediate set-up and cleaning of rooms. 
  • Prepares Statement of Account of each room, daily remittances and monitors cash every shift in the cash drawer. 
  • Ensures that all the guest forms and Statement of Accounts are filed accordingly for future reference. 

Education

Eastern California Institute, Lolaberg, Massachusetts
Bachelor of Science, Tourism Management, Feb. 2014

Seminars and Training Attended

Character References

Personal info


Phone:

(000) 000-0000

Address:

287 Custer Street, Hopewell, PA 00000

Skills

Leadership








Customer Service








Written and verbal communication skills








MS word, excel and PowerPoint








08b639da-a369-4fdc-b8f5-977e6707def3

Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

Exceptionally hard working and focused individual with superior work ethic and customer service skills. Capable of handling multiple tasks independently and in a group setting.  Seeking a position that will allow me to use my skills with computers, oral and written communication, and organizational abilities to contribute to a positive and productive work environment.    

Employment history

Administrative Assistant (Full-Time), Yundt-Powlowski. North Hai, Alabama
Jan. 2015 – Present
  • Provide extensive administrative support in multi-line insurance agency providing Medicare
  • Interact with clients by phone and in-person explaining their insurance plan choices.
  • Create, maintain, and enter information into databases.
  • Answer phone calls and direct calls to appropriate parties or take messages.
  • Assistant office manager including financial, logistical, and maintenance issues for multiple tenants.
  • Make recommendations to management concerning such issues as staffing decisions or procedural changes.

Nanny/Tutor, Cummerata Group. North Theo, Florida
Jan. 2011 – Jan. 2014
  • Provided tutoring to children in math, science and English.
  • Developed families schedule and budget.

Sales Associate, Hills-Corwin. New Mikaela, Massachusetts
Nov. 2010 – Feb. 2011
  • Suggest specific product purchases to meet customers’ needs.
  • Set up and arrange displays or demonstration areas to attract the attention of prospective customers.

Education

West Missouri University, Kuphalstad, New Jersey
Bachelor of Arts, Biology, Mar. 2017

Skills

Focused on sucess of project and employer

Verbal and communication skills

Organization and multitasking skills

Excel, Powerpoint, Adobe

Retail Point of Sale Systems

Outlook

Word/Windows

Research Projects

Volunteer Positions

a618e272-4dba-4c01-8b1c-b5dc1cfb10ba

Andrew Smith


Phone:

(000) 000-0000

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Versatile, dependable, responsible administrative assistant with over 5 years of experience providing support in a busy office environment. Proficient in Quickbooks, Microsoft word, and some experience  working with Microsoft Excel. Typing speed of 40 wpm. Able to juggle multiple tasks with ease and accuracy.

Employment history

Mar. 2020 – Present
Gusikowskiland, Missouri
administrative assistant, Schumm-Hilll

  • Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Schedule and confirm appointments for clients, customers, or supervisors.
  • Conduct searches to find needed information, using such sources as the Internet.
  • Maintain records pertaining to inventory, personnel, orders, supplies, or machine maintenance.

Jan. 2013 – Jun. 2013
Leannonfurt, Oklahoma
Dispatcher, Beatty and Sons

  • Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones.
  • Monitor personnel or equipment locations and utilization to coordinate service and schedules.
  • Confer with customers or supervising personnel to address questions, problems, or requests for service or equipment.
  • Relay work orders, messages, or information to or from work crews, supervisors, or field inspectors, using telephones or two-way radios.
  • Record and maintain files or records of customer requests, work or services performed, charges, expenses, inventory, or other dispatch information.
  • Arrange for necessary repairs to restore service and schedules.
  • Prepare daily work and run schedules.
  • Advise personnel about traffic problems, such as construction areas, accidents, congestion, weather conditions, or other hazards.

May. 2011 – Jun. 2011
Port Elliside, Virginia
Cashier, Lubowitz, McLaughlin and Bradtke

  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Receive payment and record receipts for services.
  • Hear and resolve complaints from customers or the public.
  • Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
  • Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
  • Place prices or descriptive signs on backdrops, fixtures, merchandise, or floor.
  • Stock shelves with products.

Jan. 2009 – Apr. 2009
Davisside, Rhode Island
Cashier, Kiehn, Harris and Wyman

  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Receive payment and record receipts for services.
  • Operate telephone switchboard to answer, screen, or forward calls, or providing information.
  • Hear and resolve complaints from customers or the public.
  • Install decorations, such as flags, banners, festive lights, or bunting on or in building, street, exhibit hall, or booth.

Education

Mar. 2009
High School Diploma

  • East West Virginia College – Halvorsonburgh, Oregon

Skills

Quickbooks
Experienced

Microsoft Word
Experienced

Microsoft Excel
Beginner

Multi line telepone
Experienced

c42c4c60-1884-44ce-8216-3b9a3f68649c

Andrew Smith


287 Custer Street, Hopewell, PA 00000

(000) 000-0000

Professional Summary

Administrative assistant with three years experience in Legal Operations  and a paralegal with 2 years of experience in plaintiff litigation. Currently attending law school with the hopes of becoming an intellectual property attorney.  Analytical, detail-oriented professional adept at conducting legal research, organizing and drafting legal documents.    Seeking a paralegal role in the intellectual property field.

Employment history

Administrative Assistant, Sanford-Kuhlman. Shenashire, Nevada
Jan. 2019 – Present
  • Provide support to Divisional Vice President of IP Strategy
  • Provide support to the Director of Abbott Research Center
  • Center of Excellence for: invoice processing, expense reporting, iManage, and obtaining necessary travel documents 
  • Assist IP Operations in patent saves 
  • Create PowerPoints for corporate presentations 
  • Help track budget for IP Strategy
  • Creating timelines for IP Strategy
  • Conduct searches to find needed information, using such sources as the Internet.

Litigation Paralegal, Lindgren-Douglas. West Fabianview, Kentucky
Apr. 2015 – Jun. 2015
  • Prepare affidavits or other documents, such as legal correspondence, motions, discovery, and organize and maintain documents in paper or electronic filing system
  • Investigate facts and law of cases and search pertinent sources, such as public records, to determine causes of action and to prepare cases.
  • Gather and analyze research data, such as statutes, decisions, and legal articles, codes, and documents
  • Prepare for trial by performing tasks such as organizing exhibits
  • Prepare legal documents, including briefs, pleadings, appeals
  • Request fees for litigation attorneys 
  • Liaison between clients and borrowers to receive settlement agreements 
  • Proficient in databases, including: CMS, LPS, Lenstar, Serengeti, and Vendorscape 

Intern, Crona, Gerlach and Baumbach. Port Dorthey, Georgia
Feb. 2012 – Apr. 2012
  • Submit subpoenas, police notifiers, and requested prisoner transportations 
  • Prepare discovery packets for Assistant State’s Attorneys
  • Researched  case law 

Education

The O'Kon Institute, Mantemouth, Utah
J.D., Law, Present

Sipes Academy, Kingstad, Virginia
Paralegal Degree, Paralegal Studies, Mar. 2013

Weber Institute, Ziememouth, Virginia
Bachelor of Arts, Political Science, Jun. 2012

West Mayert, Stantonton, Colorado
Bachelor of Science, Criminal Justice, Mar. 2012

Skills

Maestro

Symphony

Timeline Maker Pro

Westlaw

Lexis Nexis

MS Office

IP Manager

eCounsel

Fluent in Russian

1ae0c3ac-d373-4eb4-94f6-877fe9fbe01d

Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

As a former barista I am familiar with the coffee making process  and greatly enjoy whipping up drinks and conversing with customers. As an employee I enjoy learning new things and being challenged with new tasks. Having worked in the field before,  I am comfortable with the equipment and feel as though I am fairly knowledgeable about coffee itself. 

Employment history

Administrative Assistant, Fadel, Yost and Franecki. Arlinefort, Washington
May. 2018 – Jun. 2018
As an administrative assistant I had to send out quarterly emails on various subjects to clients of Comcast business as well as look for new clients by referencing Comcast’s database.

Barista, Bernhard-O'Conner. Kyliemouth, New York
Dec. 2015 – Mar. 2016
As a barista I was in charge of taking orders on both drive through and in store as well as being responsible for crafting drinks and 
 bakery items such as cookies, muffins and sandwiches. Aswell  as taking and fulfilling orders I also answered the phones and made sure our catered orders we’re complete  in timely manner. Before close Baristas would weigh the next days coffee beans, clean the kitchen equipments and also make sure the next mornings baked goods were prepared. 

Education

East Kentucky College, Homenickchester, Michigan
BBA, Marketing, Present

Skills

Organization
Experienced

Adaptable
Expert

Determined
Experienced

Reliable
Experienced

Time Management
Experienced

77aac150-9904-4134-b2e2-0b1f44ba5069

Andrew Smith

Professional Summary

Organized Labor Supervisor with 2 years of experience overseeing employees, and a Diploma in Business Marketing and Management. Delegates assignments in order to promote the efficiency of all facets of company processes. Excellent organization, communication, and relationship- building skills. Precise and approachable in a professional setting along with a great matter of success in a business related environment.

Education

Southern Rempel College, East Rolando, New Mexico
Business Marketing and Management, Sep. 2017

Sanford Academy, Stanleytown, Nevada
MBA, Jun. 2017

Employment history

Administrative Assistant, Hettinger-Mitchell. West Shenna, Kansas
Oct. 2018 – Present
  • Directed to work on a project at Downer/York through Workpac 7 weeks ago
  • Was asked to stay for the final duration of the project 
  • Managing and Distributing office information throughout employers
  • Maintaining files and managing audits for Express Tram Line project on North Terrace
  • Multitasking skills to balance different projects and objectives within the branch
  • Implement and monitor programs as directed by management, and see the programs through to completion
  • Use of verbal and written communication between clients and coworkers

Station Hand, Koch, Murphy and Paucek. Padbergside, Virginia
Dec. 2017 – Jan. 2018
  • Maintain, develop and improve facilities, equipment, machinery and infrastructure on the property 
  • Processing animals (Cattle/Sheep) for stock and shearing purposes
  • Maintaining animals for the purpose of selling them or their bodily produce 
  • General property maintenance including but not limited to fencing, water systems, yard 
  • maintenance and weed control 
  • General livestock husbandry and herd management 

Supervisor, Emmerich LLC. Metzstad, Oregon
May. 2017 – Jun. 2017
  • Work with College/ University students in summer labor functions
  • Maintain a recreational park autonomously for the community 
  • Earned management trust by serving as key holder, responsibly opening and closing the work site 
  • Scheduled weekly inventory and utilities needed for park
  • Served as main liaison between citizens of the community 
  • Assisted in creating pre-season plans to support department strategies 

Caregiver, Nicolas and Sons. New Pinkie, Kentucky
Jan. 2014 – Oct. 2015
  • Take care of children using parenting skills and other effective techniques 
  • Maintained accurate records of patient care, condition, progress and concerns 
  • Assisted children with bathing, oral hygiene, grooming, feeding and elimination 
  • Performed clerical duties, such as word processing, data entry, answering phones and filing 
  • Advanced in opportunities for continuing education, quality assurance and performance 

Personal info


Phone:

(000) 000-0000

Address:

287 Custer Street, Hopewell, PA 00000

Skills

Communication








MS Winows Proficient








Data Entry








Organisation








Quick Learner








Team Liaison








29afff12-1fed-464d-ac87-83e34c72ea0a

Andrew Smith

Professional Summary

  • 2 years of experience in student support;
  • Provided administrative support in a school setting;
  • Responsive, flexible, and has handled multiple responsibilities;
  • Responsive customer services and attention to details;
  • Proficient in utilizing Ms Office Suite;
  • Strong work ethic combined with attention to detail;
  • Fluent in English and Mandarin.

Employment history

Administrative Assistant, Heller LLC. South Hassiefort, Colorado
Apr. 2018 – Jun. 2018
  • Provided administrative support in a secondary school setting;
  • Answered phones and gave information to callers (mostly parents and students) and took messages; created, maintained and entered information into databases;
  • Developed memos,reports and other office documentations for the purpose of internal use;
  • Organized students’ files including their OSR, report cards and medical insurance ;and helped them choose courses;
  • Answered potential client inquiries and found out thier needs in order to promote them to rigister courses.

Sales Representative, Gottlieb-Dooley. Port Elenoreport, Alaska
Dec. 2017 – Jan. 2018
  • Ensured high levels of customer satisfaction  through excellent sales service;
  • Assessed customer’s needs and information on product features.

Executive Assistant, Runolfsdottir-Wolf. New Jena, Alaska
Sep. 2017 – Oct. 2017
  • Worked and collaborated with team members to create online learning commiunty website;
  • Collected and managed English learning information such as word classification, sentence patterns and presentation topics.

School Social Worker, Larson LLC. Macejkovicmouth, Alaska
Sep. 2014 – Mar. 2015

Education

The Trantow, Garretthaven, Colorado
Master of Arts, Education Administration, Jul. 2017

North Oklahoma Academy, Roweland, Connecticut
Bachelor of Arts, Social Work, Mar. 2014

Personal info


Phone:

(000) 000-0000

Address:

287 Custer Street, Hopewell, PA 00000

Skills

Ms Office Suite








Student Support








Responsive Customer Services








School Administrative Works








1c5395d1-1a3f-4a5d-b168-50e04b8b7ca9

Andrew Smith


Phone:

(000) 000-0000

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Personable, adaptable, self-starting administrative assistant offering 5 plus years of service to executive-level professionals within the Florida Polk County area.  Diligent communicator adept at managing and executing general administrative responsibilities, preparing and sending correspondence, responding to phone calls in a timely manner.  Exceptional interpersonal and organization skills adept at building and maintaining professional relationships with all levels of staff.

Employment history

Jun. 2016 – Present
Lake Donnyshire, Maryland
Administrative Assistant, Murray LLC

Answer all calls in a timely and professional manner, Enter data into the Medical Examiner Application, Enter data into excel spreadsheets, file cases including jurisdiction declined cases, assist medical examiner with autopsies, take photographs and x-rays of all cases, assist Law Enforcement during autopsies, take fingerprints of all decedents, log all property received by the office and released by the office.

Dec. 2014 – Apr. 2015
Creolaland, Mississippi
Cashier, Leannon Group

Provide excellent customer service, take online orders, answer phones, utilize the POS system to check customer’s out, prepare food in a timely manner.

Jun. 2014 – Mar. 2015
Santiagoland, Kansas
Janitor, Monahan Group

Provide excellent customer service, clean all gym equipment, steam clean and vacuum all floors, ensure the locker rooms and bathrooms are clean, close down the gym at night and ensure all equipment and areas are clean. 

Jun. 2004 – Jul. 2004
West Jamison, Kansas
Fry Cook, Rau, Dibbert and Schinner

Clean all areas, deep clean the grills, serve and prepare food.

Education

Feb. 2015
Bachelors of Science with a minor in Chemistry: Forensic Analysis

  • Friesen Academy – Thielfort, Arizona

Skills

Typing and Data Entry
Experienced

photography
Skillful

Taking X-rays for Medical Purposes
Skillful

51570c91-8ccf-4460-b0cb-3e076875ac63

Andrew Smith


287 Custer Street, Hopewell, PA 00000

(000) 000-0000

Professional Summary

Enthusiastic and ambitious customer service specialist with wide-spread transferable skills in management, sales, and operations.  Exceptional ability to connect with people and understand their wants, needs, and desires and delivering legendary service on every interaction.
Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction. 

Employment history

Administrative Assistant, Okuneva, Wolff and Auer. Harlandfurt, Missouri
Aug. 2019 – Present
  • Use computers for various applications, such as database management or word processing.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Create, maintain, and enter information into databases.
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Complete forms in accordance with company procedures.
  • Maintain scheduling and event calendars.
  • Schedule and confirm appointments for clients, customers, or supervisors.
  • Make copies of correspondence or other printed material.
  • Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
  • Open, read, route, and distribute incoming mail or other materials and answer routine letters.
  • Train and assist staff with computer usage.

Caregiver, Jacobson, Abbott and McGlynn. New Ariannemouth, Nevada
Oct. 2015 – Jan. 2017
  • Answer patient call signals, signal lights, bells, or intercom systems to determine patients’ needs.
  • Turn or reposition bedridden patients.
  • Provide physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising.
  • Review patients’ dietary restrictions, food allergies, and preferences to ensure patient receives appropriate diet.
  • Measure and record food and liquid intake or urinary and fecal output, reporting changes to medical or nursing staff.
  • Gather information from caregivers, nurses, or physicians about patient condition, treatment plans, or appropriate activities.
  • Record vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.
  • Observe or examine patients to detect symptoms that may require medical attention, such as bruises, open wounds, or blood in urine.
  • Document or otherwise report observations of patient behavior, complaints, or physical symptoms to nurses.
  • Remind patients to take medications or nutritional supplements.
  • Feed patients or assist patients to eat or drink.
  • Supply, collect, or empty bedpans.
  • Undress, wash, and dress patients who are unable to do so for themselves.
  • Communicate with patients to ascertain feelings or need for assistance or social and emotional support.
  • Lift or assist others to lift patients to move them on or off beds, examination tables, surgical tables, or stretchers.
  • Clean and sanitize patient rooms, bathrooms, examination rooms, or other patient areas.
  • Assist nurses or physicians in the operation of medical equipment or provision of patient care.
  • Change bed linens or make beds.
  • Restock patient rooms with personal hygiene items, such as towels, washcloths, soap, or toilet paper.
  • Transport patients to treatment units, testing units, operating rooms, or other areas, using wheelchairs, stretchers, or moveable beds.

Call Center Representative, Gutkowski, Reilly and Sipes. Doylemouth, New Jersey
Apr. 2015 – May. 2015
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information.
  • Observe signal lights on switchboards, and dial or press buttons to make connections.
  • Calculate and quote charges for services such as long-distance connections.
  • Perform clerical duties such as typing, proofreading, and sorting mail.
  • Promote company products, services, and savings plans when appropriate.

Call Center Representative, Balistreri Inc. Randellstad, Vermont
Mar. 2014 – Apr. 2014
  • Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information.
  • Observe signal lights on switchboards, and dial or press buttons to make connections.
  • Suggest and check alternate spellings, locations, and/or listing formats to customers lacking details or complete information.
  • Provide assistance for customers with special billing requests.
  • Perform clerical duties such as typing, proofreading, and sorting mail.
  • Promote company products, services, and savings plans when appropriate.
  • Keep records of calls placed and received, and of related toll charges.

Education

Western Wyoming Institute, New Al, New Hampshire
GED, Aug. 2012

Skills

Sales

Microsoft Office Programs

Customer Service

Communication

Typing

eafbc2d5-0f2d-44c4-973b-d131196eefca

Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

Trustworthy, dependable, responsible Administrative Assistant with 5 years of experience providing ongoing support in the business industry.  Dedicated, tireless professional with the ability to maximize both time and business efficiencies.  Well-organized with in-depth technical knowledge and keen attention to detail. 
Enthusiastic and ambitious customer service specialist with wide-spread transferable skills in management, sales, and operations.  Exceptional ability to connect with people and understand their wants, needs, and desires and delivering great service on every interaction.
Motivated and adaptable team player, leader and fast learner willing to grow with the company. 

Employment history

Administrative Assistant, Gulgowski, Romaguera and Harris. Darlenaborough, Nevada
Nov. 2019 – Present
  • Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information.
  • Suggest and check alternate spellings, locations, and/or listing formats to customers lacking details or complete information.
  • Perform clerical duties such as typing, proofreading, and sorting mail.
  • Make photocopies of correspondence, documents, and other printed matter.
  • Receive and place telephone calls.

Studio Coordinator, Ernser-Schmidt. Dooleyburgh, Pennsylvania
Oct. 2018 – Dec. 2018
  • Greeted all guests in a warm and friendly manner to create a positive first impression of the spa.
  • Communicated all client reservations to appropriate staff.
  • Called clients to confirm upcoming appointments.
  • Coordinated all aspects of guest services, including supply monitoring and facility maintenance.
  • Consistently followed all required protocols for scheduling spa appointments.
  • Processed guest credit card information for salon services.
  • Served as a primary point of contact for members and guests for information on spa products and services.
  • Entered customer demographic and preference data on salon computer database.

Photographer, Raynor-Fadel. Abernathyberg, New Hampshire
Feb. 2017 – Mar. 2017
  • Take pictures of individuals, families, and small groups, either in studio or on location.
  • Use traditional or digital cameras, along with a variety of equipment such as tripods, filters, and flash attachments.
  • Determine desired images and picture composition, selecting and adjusting subjects, equipment, and lighting to achieve desired effects.
  • Scan photographs into computers for editing, storage, and electronic transmission.
  • Test equipment prior to use to ensure that it is in good working order.
  • Review sets of photographs to select the best work.
  • Perform general office duties such as scheduling appointments, keeping books, and ordering supplies.
  • Set up photographic exhibitions for the purpose of displaying and selling work.

Clothing Sales Representative, Wiza, Daugherty and Kshlerin. Port Kemberlyport, Oregon
Dec. 2016 – Mar. 2017
  • Store, pack, and maintain records of props and display items.
  • Install decorations, such as flags, banners, festive lights, or bunting on or in building, street, exhibit hall, or booth.
  • Collaborate with others to obtain products or other display items.
  • Place prices or descriptive signs on backdrops, fixtures, merchandise, or floor.
  • Take photographs of displays or signage.
  • Sell products being promoted and keep records of sales.
  • Set up and arrange displays or demonstration areas to attract the attention of prospective customers.

Babysitter, Auer Group. Darrylside, Alabama
May. 2015 – Aug. 2015
  • Observe and monitor children’s play activities.
  • Maintain a safe play environment.
  • Dress children and change diapers.
  • Support children’s emotional and social development, encouraging understanding of others and positive self-concepts.
  • Assist in preparing food and serving meals and refreshments to children.
  • Instruct children in health and personal habits, such as eating, resting, and toilet habits.
  • Read to children and teach them simple painting, drawing, handicrafts, and songs.
  • Regulate children’s rest periods.
  • Perform housekeeping and cleaning duties related to children’s care.

Education

Dare College, Lehnershire, Georgia
Associate of Arts, Finance Management, Present

South Vermont University, Lake Darrelborough, Utah
Bachelor of Science, Biology, Present

Gislason Institute, Mozellemouth, Nevada
High School Diploma, General Studies, Nov. 2017

Skills

Dependable hardworker
Experienced

Work well with others as team or independently
Experienced

Good computer skills
Experienced

Good problem solving skills
Experienced

Good verbal and written communication skills
Experienced

Excellent Customer Service Skills
Experienced

7c54ecd1-9ff5-4708-a53f-ebf7855844ea

Andrew Smith

Professional Summary

Tenured administrative professional with extensive experience providing support to 5 Heads of Department in a local authority environment.  Analytical, detail-oriented leader adept at multitasking within a fast-paced environment.  In-depth knowledge of standard office procedures, software, and machines; proficient use of Microsoft Office Suite, scheduling software, the internet, and database software. Methodical, versatile, adaptable and cheerful.

Employment history

Administrative Assistant, Heller, Bergnaum and Kertzmann. South Christopher, Montana
Jun. 2016 – Jul. 2016
  • Use computers for various applications, such as database management or word processing.
  • Update of client files and TPN records
  •  Rentals 
  •  Debtors and creditors 
  • Invoicing 
  • Supervise other clerical staff and provide training and orientation to new staff.
  • Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
  • Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
  • Monitor and direct the work of property caretakers and general cleaners.
  • Resolve customer complaints or answer customers’ questions regarding policies and procedures.

Personal Assistant, Ernser-O'Kon. Prosaccohaven, Oklahoma
May. 2014 – Sep. 2015
  • Manage and maintain executives’ schedules.
  • Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.
  • Answer phone calls and direct calls to appropriate parties or take messages.
  • Attend meetings to record minutes.
  • Compile, transcribe, and distribute minutes of meetings.
  • Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.
  • File and retrieve corporate documents, records, and reports.
  • Prepare agendas and make arrangements, such as coordinating catering for luncheons, for committee, board, and other meetings.
  • Interpret administrative and operating policies and procedures for employees.
  • Use computers for various applications, such as database management or word processing.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Arrange conference, meeting, or travel reservations for office personnel.

Adminstrative Assistant, O'Hara, Quitzon and Ernser. South Rudolf, Indiana
Oct. 2013 – Dec. 2013
  • Manage and maintain executives’ schedules.
  • Answer phone calls and direct calls to appropriate parties or take messages.
  • Attend meetings to record minutes.
  • Compile, transcribe, and distribute minutes of meetings.
  • Greet visitors and determine whether they should be given access to specific individuals.
  • Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.
  • File and retrieve corporate documents, records, and reports.
  • Make travel arrangements for executives.
  • Open, sort, and distribute incoming correspondence, including faxes and email.
  • Prepare responses to correspondence containing routine inquiries.
  • Prepare agendas and make arrangements, such as coordinating catering for luncheons, for the 
  • Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
  • Provide clerical support to other departments.
  • Supervise and train other clerical staff and arrange for employee training by scheduling training or organizing training material.
  • Interpret administrative and operating policies and procedures for employees.
  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Hear and resolve complaints from customers or the public.
  • File and maintain records.
  • Provide relevant information, such as the location of departments or offices, employees within the organization, or services provided.
  • Process and prepare memos, correspondence, travel vouchers, or other documents.

Education

Eastern Jacobson Institute, Sumikoborough, West Virginia
Diploma in Beauty Therapy, Beauty Therapy, Aug. 2017

Vandervort College, Feilchester, Maryland
Diploma in Office Management, Office Management, Apr. 2013

The Walsh Academy, Port Annaleetown, Washington
Executive Certificate in Diplomatic Secretarial Services abd Administration, Diplomatic Services, Jul. 2011

Personal info


Phone:

(000) 000-0000

Address:

287 Custer Street, Hopewell, PA 00000

Skills

Communication








Problem solving and conflict resolution








Attention to detail








Problem solving skills








IT skills.








Organisational skills.








Communication, negotiation and relationship-building skills








Versatility








Reliability and discretion








dc1f0972-3b29-409e-b7a8-56af6b3023df

Andrew Smith


Phone:

(000) 000-0000

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Trustworthy, dependable, responsible Personal Assistant with 5 years of experience providing ongoing support to a notable CEO within the technology industry.  Dedicated, tireless professional with a keen ability to maximize both time and business efficiencies.  Well-organized with in-depth technical knowledge and keen attention to detail.

Employment history

Nov. 2017 – Mar. 2018
Gaylemouth, New Mexico
Administrative Assistant, Purdy, Monahan and Beier

  • Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
  • Compile, copy, sort, and file records of office activities, business transactions, and other activities.
  • Complete work schedules, manage calendars, and arrange appointments.
  • Resolve customer complaints or answer customers’ questions regarding policies and procedures.
  • Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
  • Arrange for necessary maintenance or repair work.
  • Monitor inventory levels and requisition or purchase supplies as needed.

Jan. 2016 – Oct. 2016
Welchchester, Virginia
Receptionist/Theatre Assistant, Okuneva Group

  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Receive payment and record receipts for services.
  • Schedule appointments and maintain and update appointment calendars.
  • File and maintain records.
  • File and retrieve corporate documents, records, and reports.
  • Receive payment and record receipts for services.

Feb. 2013 – Mar. 2013
Erlindaberg, Massachusetts
Administrative Assistant, Hermiston-Hahn

  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Schedule and confirm appointments for clients, customers, or supervisors.
  • Arrange conference, meeting, or travel reservations for office personnel.

Education

Present
Bachelor of Science: Library Science

  • Southern Gerhold Institute – Kendrickville, California

Skills

Good listening, writing and storytelling skills
Experienced

Reading Comprehension
Experienced

Excellent computer skills (i.e. Excel)
Experienced

79f5ebcc-0bbf-4ef5-ab7b-a9f97dd6dfae

Andrew Smith


287 Custer Street, Hopewell, PA 00000

(000) 000-0000

Professional Summary

I am very dependable, and a great skill learner. I understand instructions quickly. I like to be a leader but I am also capable of being an extraordinary follower. I am very good with working alone, or with others. I tend to get tasks done efficiently, even if givin more than one at a time. 
I like to be on top of things, and know the best way to get things done. 

Education

West Alaska University, New Valenciaville, Michigan
High School Diploma, Present

West Boyer College, West Gonzalo, Washington
High School Diploma, Present

Employment history

Administrative Assistant, McKenzie-Wilderman. Runolfssonside, South Dakota
Sep. 2019 – Present
  • Entering new patient information or updating old patient information (medical history, insurance, address, email, allergies).
  • Verifying insurance information via phone call.
  • Printing dental insurance benefits and dental insurance history.
  • Scanning paper documents onto the computer.

Sales Associate, Steuber, Lang and O'Connell. Lake Kathrinborough, Virginia
Feb. 2018 – Apr. 2018
  • Running the cash register.
  • Customer Service.
  • Organizing clothes racks and shelves.
  • Promoting sales.

Clinical Intern, McKenzie, Feeney and Schaefer. New Anishatown, Utah
Sep. 2017 – Oct. 2017
  • Sterilization of dental instruments.
  • Seating patients.
  • Disinfecting rooms after a patient and setting it up for the next.
  • Entering periodontal charting numbers into the computer.
  • Assisting the doctor as needed.

Administrative Assistant, Rodriguez-Schmidt. Lake Jill, Nebraska
Jun. 2017 – Jul. 2017
  • Running cash register.
  • Assisting  customers.
  • Re-stocking shelves.
  • Testing pool water samples. 
  • Filing papers.
  • Managing income tax.

Additional information

Languages

English

Skills

Dentrix

Google docs

Microsoft word

Google slides

Filing papers

Entering data & information

administrative assistant

  • Maintain Site Management, Human Resource and upper management informed on current status of departmental issues.
  • Reviews outgoing materials and correspondence for internal consistency and conformity with established procedures.
  • Compiles and maintains a record of quantity, cost, and type of material received, stocked, and issued, and prepares material requisitions.
  • Coordinate materials for retrograde, issue, repackaging, storage, disposal, or transporting to designated locations.
  • Following established guidelines in performing routine day-to-day tasks.
  • Identify materials by a proper class of supply.
  • Maintain records and provide traceability for documentation through required inventory management accounting.

administrative assistant

  • Performing administrative duties such as typing, mailing, filing,  and distributing correspondence
  • To make service order Request in DynMro maintenance module. 
  • Final Verification for the accuracy of service orders.
  • Sorting, Splitting, Scanning, and uploading service order to DynMro.
  • Responsible for filing documents.
  • Assists in answering telephone calls and directing them to the appropriate individual.
  • Maintains and updates Point of Contact (POC) list for department’s contracts and upholds communication with contacts.

administrative assistant, accommodations unit

  • processing on-campus boarding applications
  • communicating with and inspecting off-campus rental facilities
  • preparing monthly and annual reports.
  • communicating with off-campus landlords and international students
  • responding to internal and external inquiries, correspondences, telephone calls, emails and other means of communication
  • procurement of goods and services for halls of residence activities
  • assisting with preparation for student developmental programs

administrative assistant

  • Compliance of all paperwork for every transaction.
  • Organizing and data entry
  • Answering  phones, taking memos and maintaining files. 
  • In charge of sending and receiving correspondence, as well as greeting clients and customers.

administrative assistant

  • Handled inbound and outbound communication on behalf of the company.
  • Scheduled and rescheduled meetings, appointments and training.
  • Coordinated and maintained the company’s records and bio data of employees.
  • Performed general clerical duties example: photocopying, mail distribution and taking minutes.
  • Provided administrative support to teams and implemented operational procedures.
  • Facilitated workflow to ensure a productive workplace.

administrative assistant

  • Educated potential and current students about programs available within their department and assisted them in choosing the best option for their circumstancecircumstance
  • Completed assigned tasks promptly    
  • Typing Speed: 60+ WPM 
  • Most administrative assistant duties revolve around managing and distributing information within an office. 

administrative assistant

  • Greet visitors, answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Use computers for various applications, creating and maintaining database management of Redcap.
  • Provide services to Complex Care Program team, such as ordering and dispensing of supplies for staff.
  • Obtain and maintain Co-PCP referral agreements and Co-PCP privileges, and enter information into databases.
  • Making copies of printed material, updating paperwork, and mailing out correspondence such as Individual Health Care Summaries to caregivers and PCP offices.
  • Confirm appointments for patients through phone calls, mail outs and also updating their contact information. 
  • Coordinate meetings for department director and other medical team members.

administrative assistant

  • Doing administrative and clerical tasks (such as scanning or printing).
  • Preparing and editing letters, reports, memos, and emails.
  • Maintaining folders on servers.
  • Liaising with teams and units.
  • Tracking petty cash and Covering reception 

administrative assistant

  • Taking Care of Patients in a Respectful Manner
  • Maintaining Patient Records
  • Preparing Daily Sheets 
  • Preparing Cash Memos
  • Attending On-Calls
  • Opening and Closing the Department
  • Helping with the Procurement Works of the Department

administrative assistant

  • Evaluating and approving new application for postpaid accounts
  • Preparing daily sales report
  • Assist in data encoding of new application
  • Helped senior clerical staff complete daily workloads.

administrative assistant

  • Open, read, route, and distribute incoming mail/email and answer routine letters.
  • Accounts payable/receivable utilizing QuickBooks software (creation and maintenance of invoices, writing and tracking checks, making bank deposits, tracking and entering payments, bank state reconciliation, etc.).  
  • Increased customer satisfaction by greeting visitors promptly and professionally.
  • Planned travel arrangements for executives and staff.

administrative assistant

  • Use computers for various applications, such as database management or word processing. Create, maintain, and enter information into databases (Purchases, Inventory, Expenses, Gross Sales, Incoming/Outgoing Delivery, Breakages). 
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.Emails and Call Out Correspondence with Suppliers and Retailers
  •  Perform miscellaneous activities directed to support the efficient operation of a warehouse in a dynamic environment. 
  • Trained junior team members on administrative processes, company requirements and performance strategies.

administrative assistant

  • Schedules and coordinates meetings and appointments for supervisor
  • Professional client service communication – emailing of reports, meeting scheduling, and in-house needs when clients visit
  • Answers and manages incoming and outgoing calls while recording accurate messages 
  • Interacting with Legal Department regarding expiry of Visa & EID of employees

administrative assistant

  • Submitting the claims by collecting required information (e.g. labour operation codes from ELSA, and SPT- service product tool) .
  • Coordinating and collection of claims.
  • Ensured that all work was performed in accordance to AVME- (Audi vorspurug Middle East) guide lines.
  • Coordinate interview schedules for higher management.
  • Monitoring employee’s attendance on daily basis.
  • Being a middle man for staffs and HR (accepting and applying employee requisition forms such as leave, Time off , Passport withdrawals and letters ).
  • Maintain a staff annual vacation data in order to reduce the risk of clashes.

administrative assistant

  • Make  timely payment of invoices.
  • Make deposits and keep record of them.
  • Keep control of the petty cash.
  • Use computers for various applications, such as payments to suppliers, payments for services and make tracking.
  • Receive  new parts to maintain inventory.
  • Create, maintain, and enter information into inventory databases, using the corresponding codes.

administrative assistant

  • Scheduled and coordinated meetings, appointments, and travel arrangements for supervisors and managers.
  • Maintained paper and electronic filing systems for records and messages.
  • Route and distributed incoming mail and email.
  • Scheduled interview of potential candidates.
  • Used computers for spreadsheet, word processing, photoshop and other applications.
  • Booked flights, hotel rooms, and restaurants for executives.
  • Created digital forms in accordance with company procedures.