fcd20687-5b87-4ac3-8202-b871e214d3af

Andrew Smith


Phone:

(000) 000-0000

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Medical office manager and Administrative Assistant reporting directly to the head physician responsible for providing day-to-day operations support.  Major responsibilities include patient/client service, administrative duties, insurance and benefits administration, and personnel management.  Advanced technical skills and in-depth knowledge of health management information systems used to maintain high-levels of quality care and ensure patient satisfaction.

Employment history

Jan. 2018 – Present
Erdmanberg, Arkansas
Administrative Assistant, Tromp-Wisoky

Day to day operations with the following responsibilities included: Answering all incoming calls – Scheduling appointments and procedures – Insurance processing – Collecting co-insurances and balances – Posting insurance and patient payments – Statement processing – Dentrix software used in this practice 

May. 2017 – Jul. 2017
Carminaborough, Maryland
Administrative Assistant, Abernathy Inc

 Front office team player for a very fast pace office. Responsible for the following task: – Collecting copay’s and account balances – Patient registrations at check in – insurance verification – Misc projects working the no show and cancellations list –  Daily communications between clinical team and front office team – Athena software used within the practice 

Jun. 2016 – Sep. 2016
West Jacobbury, South Carolina
Physician Office Assistant, Nader LLC

Daily responsibilities include the following: Patient registration 
– Check in/checkout – Collect copay’s and surgical fees – Answering incoming calls – Charge entry and ICD10 Coding – Referral processes 
– Obtaining Authorizations 

May. 2011 – Sep. 2012
Port Inezstad, Minnesota
Practice Office Manager, MacGyver-Cartwright

Management front office staff as well as the clinical team of 15 employees. – Charge entry and ICD9 coding – Reconcile daily charges and payments  – Bank deposits – Financial Reports – Monthly reports for Practice  –  Payroll processing – Medical Manager Software – Cerner Software System

Education

1977
High School Diploma

  • Christiansen Institute – Kohlermouth, Arizona

1977
Certification program for Medical Administration: Medical Administration

  • Southern Haag – West Lelandton, Washington

Skills

Patient Relations & Education
Experienced

Schedule Management
Expert

Policy and Procedure Development
Experienced

47d2bb7d-5766-4882-bd42-9f74d69a02ae

Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

Innovative, forward-thinking Human Resources Professional with over 4 years of experience in the areas of performance management, benefits administration, recruitment, employment law, and compensation.  Success developing and executing new hire orientations, maintaining employee databases and human resource information systems, and investigating employee grievances and providing appropriate resolutions.  Dedicated and motivated to join a reputable, growth-oriented company as a human resources director.

Employment history

Administrative Assistant, Abernathy-Kiehn. North Bobbie, Connecticut
Oct. 2019 – Present
  • Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Maintain scheduling and event calendars.
  • Arrange conferences, meetings
  • Prepare and mail checks., or travel reservations for office personnel.
  • Ensure that HR and Finance offices can efficiently process paperwork relating to the School of Government Studies.
  •  Proficient knowledge of applicable systems: Student Systems and Financial Systems, etc. 
  • Advanced confidence and efficiency in using a range of software packages, including MS Office (Word, Excel and PowerPoint), as well as email and Internet 

Human Resource Assistant, Jones-Jacobs. Ryanville, Pennsylvania
Sep. 2018 – Jul. 2019
  • Interpret and explain human resources policies, procedures, laws, standards, or regulations.
  • Inform job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities.
  • Address employee relations issues, such as harassment allegations, work complaints, or other employee concerns.
  • Schedule or conduct new employee orientations.
  • Conduct reference or background checks on job applicants.
  • Schedule or administer skill, intelligence, psychological, or drug tests for current or prospective employees.
  •  Ensure that complete and accurate documentation is submitted to the HR Operations section, as agreed with the relevant line manager.
  •  Daily admin duties, i.e. submission of documents to various departments.
  •  Extracting and collating data from Exit and First & Second Follow-Up interview questionnaires.
  • Perform ad hoc duties as assigned by HC Practitioners and Director.
  • Recruit potential candidate via recruitment portal (Pnet) draw up a report. 

Personnel Officer (Intern), Crooks-Smith. Gleichnerchester, South Dakota
Jun. 2016 – Jul. 2016
  • Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures.
  •  Management of all Leave forms. 
  • Represent the organization at personnel-related hearings and investigations.
  • Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates.
  •  Termination of service (Resignations, Retirement of employees).
  •  Calculations of overtime worked (Sundays, Public Holiday and stand-by services).
  •  Submission of overtime and Capturing of overtime on PERSAL.
  • Capturing of Housing Allowance and Uniform Allowance.
  • Analyze and investigate grievances.
  • Taking minutes during bilateral or Human Resources meetings.
  • Receive and file all trade union requests for meetings.
  • Typing internal circulars. 

Education

Eastern Stracke, Shirleemouth, Georgia
Bachelor of Arts, Industrial Psychology and Labour Relations Management, Feb. 2015

East Iowa Academy, Jonasfurt, Maryland
High School Diploma, Matric, Mar. 2007

Skills

Technological aptitude
Experienced

Customer service
Experienced

Teamwork and collaboration
Experienced

Performance management
Skillful

Human Resources Information Software (HRIS)
Skillful

MicroSoft Office
Experienced

Online Recruitment
Experienced

Project Management
Beginner

74e3ccc8-d377-417e-a9b7-aacaa4d42703

Andrew Smith


Phone:

(000) 000-0000

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

  High energy, reliable professional with strong customer service skills and keen attention to detail dedicated to providing exceptional customer service at every interaction.An applicant with 3 years of experience in providing exceptional customer service and creating customer-centric environments within big-box stores.  Competent, dependable professional equipped with basic selling skills, in-depth knowledge of business and retail operations and merchandising.  Over 3 years of experience performing cash register functions,   Passionate about delivering high-levels of customer service and maintaining a safe, well-organized working and shopping environment.

Employment history

Nov. 2014 – Present
East Deidraland, Oklahoma
Peer Leader/Tutor, Jones LLC

  • Maintain a safe play environment.
  • Observe and monitor children’s play activities.
  • Communicate with children’s parents or guardians about daily activities, behaviors, and related issues.
  • Care for children in institutional setting, such as group homes, nursery schools, private businesses, or schools for the handicapped.
  • Assist in preparing food and serving meals and refreshments to children.
  • Support children’s emotional and social development, encouraging understanding of others and positive self-concepts.
  • Organize and participate in recreational activities and outings, such as games and field trips.

May. 2017 – Jul. 2017
Janellaside, Alaska
Administrative Assistant, Feest, Keeling and Berge

  • Use computers for various applications, such as database management or word processing.
  • Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Create, maintain, and enter information into databases.
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
  • Prepare and mail checks.

Feb. 2014 – Mar. 2014
Littelfurt, West Virginia
Cashier, Hessel Inc

  • Clean food preparation areas, cooking surfaces, and utensils.
  • Maintain sanitation, health, and safety standards in work areas.
  • Serve food, beverages, or desserts to customers in such settings as take-out counters of restaurants or lunchrooms, business or industrial establishments, hotel rooms, and cars.
  • Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning.
  • Clean service or seating areas.
  • Create signs to advertise store products or events.
  • Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.
  • Receive and process customer payments.
  • Set up or restock product displays.
  • Slice fruits, vegetables, desserts, or meats for use in food service.
  • Take customer orders and convey them to other employees for preparation.
  • Take out garbage.
  • Wrap, label, or date food items for sale.
  • Clean or sanitize work areas, utensils, or equipment.
  • Describe menu items to customers or suggest products that might appeal to them.
  • Order, receive, or stock supplies or retail products.

Education

Present
Bachelor of Science: Chemistry

  • Northern Texas Academy – East Randa, Michigan

Mar. 2015
High School Diploma: Advanced

  • North Rhode Island Institute – North Julie, Hawaii

Skills

Customer Service
Experienced

Hosting
Experienced

Bartending
Skillful

0c1345d6-554e-4605-89a7-3db3692752a2

Andrew Smith


Phone:

(000) 000-0000

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Head Administrative Assistant reporting directly to the Director who is responsible for providing day-to-day operations support.  Major responsibilities include answering phones, administrative duties, data entry, and scheduling meetings.  Advanced technical skills and in-depth knowledge of Mircosoft used to maintain all important documents and ensure that everything is organized and easy to find.

Employment history

Nov. 2016 – Jan. 2017
Mooremouth, Indiana
Administrative Assistant, Rolfson-Hammes

  • Use computers for various applications, such as database management or word processing.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
  • Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.
  • Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.
  • File and retrieve corporate documents, records, and reports.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Maintain scheduling and event calendars.
  • Schedule and confirm appointments for clients, customers, or supervisors.
  • Make copies of correspondence or other printed material.
  • Prepare and mail checks.

Mar. 2015 – Apr. 2015
South Norenemouth, California
Team Member, Mraz Inc

  • Maintain sanitation, health, and safety standards in work areas.
  • Clean food preparation areas, cooking surfaces, and utensils.
  • Take food and drink orders and receive payment from customers.
  • Clean, stock, and restock workstations and display cases.
  • Serve orders to customers at windows, counters, or tables.
  • Prepare and serve beverages such as coffee and fountain drinks.

Education

Present
Associate of Applied Science: Medical Assisting

  • Eastern Alabama University – West Efrain, Alabama

Jul. 2014
High School Diploma: General Studies

  • Eastern Georgia Institute – Frankborough, Massachusetts

Skills

Communication
Expert

Microsoft Word
Experienced

Mircosoft Excell
Experienced

Mircosoft Powerpoint
Experienced

Customer Service
Experienced

Typing
Experienced

ffb8cd1b-e49a-4c75-974b-d13290db979c

Andrew Smith


Phone:

(000) 000-0000

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction.  Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention.  Actively seeking a customer service role where I can utilize my education and experience to add immediate value to an organization.

Employment history

Sep. 2019 – Oct. 2019
South Cristinehaven, Missouri
Administrative Assistant, Fahey, MacGyver and Emmerich

  • Customer account management
  • Information analysis and reports
  • Maintain scheduling and event calendars.
  • Maintain internal or external company Web sites.
  • Research and creates presentations
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Create, maintain, and enter information into databases.
  • Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
  • Solicit sales of new or additional services or products.
  • Review claims adjustments with dealers, examining parts claimed to be defective and approving or disapproving dealers’ claims.
  • Property management in the US.

Nov. 2017 – Oct. 2018
Ziemannborough, South Dakota
Sr. Customer Service Representative, Batz-Kihn

  • Order Entry
  • Identify case issues and evidence needed, based on analysis of charges, complaints, or allegations of law violations.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions, are taken.
  • Resolve customer complaints or answer customers’ questions regarding policies and procedures.
  • Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
  • Confer with customers by telephone to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • SAP Management
  • SalesForce Management
  • InContact Management
  • Avaya Management
  • Skype Management
  • Order Management
  • KPI’S Management
  • Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems.

Nov. 2016 – Sep. 2018
Kimbrafurt, Wisconsin
Technical Support Consultant, Schulist Inc

  • Provide Technical Support to customers by telephone in the US and Canada regarding thermostats, RedLink connections, HVAC functions, wiring.
  • Observe signal lights on switchboards, and dial or press buttons to make connections.
  • Guide to customers to make troubleshooting
  • SalesForce Management
  • Avaya Management
  • Skype Management

Apr. 2016 – May. 2016
North Angelo, Oregon
Sr. Technical Support Specialist, Langworth-Berge

  •  Provide Global Technical Support by telephone, emails, and chats.
  • Keep records of calls placed and received, and of related toll charges.
  • Operate paging systems or other systems of bells or buzzers to notify recipients of incoming calls.
  •  Problem resolution for scanners, industrial printers, mobility computers, software, and hardware
  • SalesForce Management
  • Avaya Management
  • InContact Management
  • Skype Management
  • Microsoft Teams

Aug. 2015 – Sep. 2015
South Basilfort, Wyoming
Recepcionist, Jaskolski-Krajcik

  • Check-in, Check-out
  • Greet persons entering the establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Receive payment and record receipts for services.
  • Transmit information or documents to customers, using computer, mail, or facsimile machine.
  • Provide information about establishments, such as the location of departments or offices, employees within the organization, or services provided.
  • Enroll individuals to participate in programs and notify them of their acceptance.
  • Conduct tours or deliver talks describing features of public facilities, such as a historic site or national park.

Dec. 2014 – Jan. 2015
Bufordfurt, Hawaii
English Teacher, Dare, Stehr and Kilback

  • Management of 8 groups of 45 students each.
  • Initiate, facilitate, and moderate classroom discussions.
  • Evaluate and grade students’ class work, assignments, and papers.
  • Prepare course materials such as syllabi, homework assignments, and handouts.
  • Teach writing classes.
  • Maintain student attendance records, grades, and other required records.
  • Plan, evaluate, and revise curricula, course content, course materials, and methods of instruction.

Apr. 2013 – May. 2013
Cristborough, Oregon
English Teacher, Hessel-Jaskolski

  • Teach classes using online technology.
  •  Management of 5 groups of 8 students each. 
  • Serve on academic or administrative committees that deal with institutional policies, departmental matters, and academic issues.
  • Collaborate with colleagues to address teaching and research issues.
  • Advise students on academic and vocational curricula and on career issues.

Education

Feb. 2015
Lawyer: Law

  • Southern South Carolina Academy – South Anja, Kansas

Skills

Responsable
Expert

Empathy
Expert

Group Management
Expert

Leadership
Experienced

Proactive
Expert

Customer Care
Expert

14ce049f-aab8-4b61-ae36-70678624ce5f

Andrew Smith

Professional Summary

Part-time student on a two year track for graduate school seeking part-time employment. I am currently completing lab science course series’s in biology and chemistry. Currently holding a BA of Health Studies, I plan to apply for my Master if Public Health in Environmental Health. As a horticulturist by hobby for the last 7 years, guided by my late father, I have a passion for learning anything to do with plants and sustainability. My hunger for knowledge, quick hands-on learning skills, and attention to detail would be an absolute asset for your organization.

Employment history

Dog Walker, Wilkinson-Emard. East Louvenia, Connecticut
Jun. 2019 – Present
  • Self-employed dog walker through several service platforms. Filled out out a robust client-base through self-marketing,
  • Maintained 5-star average ratings and 50+ individual customer reviews. 

Administrative Assistant, Sipes and Sons. Lake Junita, New Mexico
  • Coordinated, communicated, and managed all outpatient medication insurance prior authorizations for entire Downtown Urology clinic, assisted with processing prior authorizations for ancillary clinics as needed.
  • Event planning and marketing special events for patients and providers, such as education seminars and visiting professorships. 
  • Set up and managed both paper and electronic filing systems, introducing new process for back stock. Updated and maintained documents, such as patient educational information, patient questionnaires, databases, and standard processes. 
  • Maintain scheduling and event calendars for providers, leadership staff, and a conference room (10-14 people at any given time).
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Order and dispense supplies.
  • Maintain internal or external company Web sites.
  • Assist in preparation and training for new hires. 

Customer Service Representative, Volkman, Reynolds and Pagac. New Boville, South Dakota
Jun. 2018 – Nov. 2018
  • Perform general medical office duties, such as sorting mail, copying, prepping charts for appointments, and scheduling appointments.
  • Answer patient phone line including assisting with basic information/records, triaging to proper health providers, and answering general questions.
  • Greet and log in patients arriving at office or clinic.
  • Inventory office supplies or equipment.
  • Protect the security of medical records to ensure that confidentiality is maintained, release information to persons or agencies according to regulations.

Intern, Dickinson, Schulist and Ritchie. Wunschberg, Texas
Mar. 2017 – Apr. 2017
  • Assisted Program Manager with daily tasks related to the Access to Baby and Child Dentistry (ABCD) Program.
  • Created new, complete database of all Medicaid dental providers in King County and the surrounding area. 
  • Attended First Friday Forums and continuing education courses to take minutes, learn about program management and current health access/promotion concerns.

Crewman, Moen Inc. North Demetriuschester, Pennsylvania
Oct. 2016 – Nov. 2016
  • Open and close cash registers, performing tasks such as counting money, processing checks and EBT, balancing cash drawers, and making taking returns.
  • Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services. Provide product samples and discuss product suggestions based on customer needs and tastes. 
  • Set up and arrange product displays or demonstration areas to attract the attention of prospective customers.
  • Sorting inventory and managing back stock.
  • Use computers to organize and locate inventory, and operate spreadsheet and word processing software.

Certified Nursing Assistant, Gibson, Luettgen and Weimann. New Mildaton, New Mexico
Oct. 2014 – Nov. 2015
  • Assisted clients with tasks such as housekeeping, transportation, dietary planning, and personal shopping.
  • Assisted clients with personal care including bathing, peri-care, memory care, medication reminders, and companionship.
  • Extensive experience caring for clients with hearing impairment, vision loss, dementia, mobility issues, and cancer.

Education

South Maryland University, Lake Abram, Idaho
Bachelor of Arts, Health Studies, Dec. 2017

Blick Academy, Kerlukeview, Illinois
Associate of Arts, Global Health, May. 2015

Soft Skills

Personal info


Phone:

(000) 000-0000

Address:

287 Custer Street, Hopewell, PA 00000

Skills

Data Presentation








Adobe Creative Suite








Technical writing, formatting & copy-editing








Digital Communication








Microsoft Office Suite








Administrative Assistant/Secretary








c0ef2ff9-1b43-42f2-bfde-cf6ef22bb871

Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

College student seeking an entry-level role as a checker at HyVee.  Previous experience performing cash register functions and working with others of the same position.  Passionate about delivering high-levels of customer service and maintaining a safe, well-organized working and shopping environment.

Employment history

Nanny, Nicolas, Waters and Robel. Ashlyhaven, New York
May. 2017 – Present
  • Dress children and change diapers.
  • Assist in preparing food and serving meals and refreshments to children.
  • Perform general personnel functions, such as supervision, training, and scheduling.
  • Instruct children in health and personal habits, such as eating, resting, and toilet habits.
  • Help children with homework and school work.
  • Discipline children and recommend or initiate other measures to control behavior, such as caring for own clothing and picking up toys and books.
  • Accompany children to and from school, on outings, and to medical appointments.

Administrative Assistant, Veum-Reynolds. North Laureview, Utah
May. 2019 – Jul. 2019
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Make copies of correspondence or other printed material.
  • Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.

Concessions Stands, Cremin and Sons. Bernierview, Alabama
Oct. 2018 – Nov. 2018
  • Prepare bills for food, using cash registers, calculators, or adding machines, and accept payment or make change.
  • Perform cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.
  • Balance receipts and payments in cash registers.
  • Brew coffee and tea, and fill containers with requested beverages.
  • Cook food or prepare food items, such as sandwiches, salads, and other dishes, using standard formulas or following directions.

Concessions Stands, Collins Group. Lake Tawanda, Vermont
Nov. 2014 – Jun. 2015
  • Prepare bills for food, using cash registers, calculators, or adding machines, and accept payment or make change.
  • Perform cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.
  • Balance receipts and payments in cash registers.
  • Brew coffee and tea, and fill containers with requested beverages.
  • Cook food or prepare food items, such as sandwiches, salads, and other dishes, using standard formulas or following directions.

Education

Northern Weimann, West Rayford, Pennsylvania
High School Diploma, Applied Mathematics, Present

Skills

Dependable

Quick Learner

High Energy

Handling Money

Office Exquipment

2a968ee4-47fb-4332-a833-07f48558c772

Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

Methodical, versatile, adaptable leader offering over 6 years of verifiable success as a Human Resources Assistant for a top-rated, global recruiting company.  Provides support to the HR Director in preparing and processing personnel actions, conducting technical training and offering assistance, and establishing and maintaining OFP’s (Office Personnel Files).

Employment history

Administrative Assistant, Brakus Inc. Zboncakchester, Oklahoma
Feb. 2020 – Present
  • Developed and implemented record management procedures.
  • Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
  • Streamlined operations by organising files and documents to implement improved workflow and organisation.
  • Facilitated day-to-day operations, including staff recruitment, public relations and business development.
  • Sorted and distributed business correspondence to correct department or staff member.
  • Handling petty cash and credit card of the company for al in and out transactions for the business and submitting all the supportive documents to the finance at the end of the month.
  • Also taking care of SALIK (Toll charges) for all the vehicles registered under our company by recharging the respective accounts.
  • Scheduling and coordinating staff performing specialized services to ensure all area and equipment are clean, and communicating with other departments.
  • Managed and controlled office supply inventory to ensure timely ordering or requisition of depleted or low-level stock.
  • Create LPO’s in SAP
  • Attendance management.
  • Supervised 16 office staff members in daily tasks and performance.

Senior Admin and Front Desk Associate, Dare and Sons. Kovacekstad, Maryland
Mar. 2018 – Aug. 2018
  • Responsible for all the administrative processes within the Office,as well as providing general secretarial support to enable the smooth and effective running of the office.
  • Following standardised company procedures relating to all aspects of Office performance.
  • Build good rapport with the customers and greet the customers when they enter the office overall building a strong relationship with the customers.
  • Manage customer payments and maintain account records.
  • Updating databases with confidential and relevant information.
  • Ensuring that all information and documentation is complete and updated in the system.
  • Coordinate with insurance companies and verify client insurance information.
  • Scheduling appointments and confirming it by emails and calls.
  • Handle customer requests promptly.Direct&co ordinate the activities of the FO department.
  • Perform budgeting function. Plan the present & future need of resources.
  • Schedule the tasks of the front office employees.
  • Coordinating and communicating activities for the Office, including all employee events.

Administrative Assistant, Ullrich Group. Batzhaven, Vermont
May. 2016 – Jun. 2016
  • Provided comprehensive administrative and clerical support, including organising files, creating spreadsheets and imaging documents.
  • Organising and servicing committee and academic board meetings (producing agendas, taking minutes etc.)
  • Researching and writing reports and preparing statistics and handling data, such as attendance figures.
  • Purchasing equipment/other goods.
  • Liaising with potential students, other institutions, government departments and external organisations.
  • Helping with course approval and evaluation activities.
  • Formulating and implementing regulations/policies.
  • Timetabling and planning events.
  • Conducted research, compiled and typed statistical reports, synthesised information and provided excellent communication to disseminate information throughout organisation.

Senior Office Administrator, O'Hara Inc. Beierstad, Pennsylvania
Jan. 2014 – Apr. 2014
  • To provide secretarial and administrative support, including typing, minute taking, filing, data input, maintenance and management of information held by the Company as per requirement.
  • To prepare and maintain full and accurate financial records of all transactions carried out on behalf of the Company,to include preparing and processing payroll, bank transactions.
  • Develop,implement and conduct office staff and office volunteers training meetings as required.
  • Design and implement staff communication programs in order to ensure ongoing, positive channel for communication across the department.
  • Manage the staff & volunteers who are responsible for specific tasks, assignments, programs &events.
  • To prepare and assisting the collection of data and present monthly, quarterly and annual reports as required by the management.

Office Administrator, Kessler, Emmerich and Wisoky. Ornberg, Delaware
Feb. 2010 – Jun. 2010
  • Maintaining employee attendance records through regular monitoring of biometric systems.
  • Training of new employees through induction process,joining formalities.
  • Etc.
  • Being responsible for arranging various subject meetings, and actively taking the minutes of the meeting and following upon he same with the required departments.
  • Maintaining records and confidential files,related to staffs and higher authorities,essential for quality inspection purposes.
  • Conducting exams for students and being involved in the paper correction process.
  • Basic training for nursing students.
  • (Computer applications).

Education

Northern Kozey Academy, Ramirotown, North Dakota
Bachelor of Science, COMPUTERS, Jul. 2010

Skills

Staff development
Experienced

Data management
Experienced

Team leadership
Experienced

SOFTWARE SKILLS
Expert

07e19564-45e6-478a-a738-0b2cf88ef616

Andrew Smith


Phone:

(000) 000-0000

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

As a retiree since 2010 I have found to miss the work force a great deal, finding that life was becoming boring and there was so much to offer in so many fields of employment and with years of experince to share even in todays world where in hopes my years of experenience will be my ticket back to work and not my age. Worked many years in a high pressured, highly educated field, work as well as have a continued education, from the simple to most complicated challenges in this work force.
Work well under high pressured environments, skilled in organizing simple to complex projects, its priorities and delegating tasks.
Self motivated and assertive, quick to learn, easy to work with, effective communicatin skills both written and verbal and can work independently, Speak both English and fluent Spanish.
Trustworthy, dependable, responsible Personal Assistant with many  years of experience providing ongoing support to a notable CEO within the technology industry.  Dedicated, tireless professional with a keen ability to maximize both time and business efficiencies.  Well-organized with in-depth technical knowledge and keen attention to detail.

Employment history

Sep. 2008 – Jul. 2009
Port Kacie, Ohio
Administrative Assistant, Cassin LLC

All Adminstrative duties required as an assistant, setting up new sales and closing and disbursing all closed sales.
Banking, filing and all required inspections, reports and research required as per sale/buy transactions.
  • Use computers for various applications, such as database management or word processing.
  • Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
  • Create, maintain, and enter information into databases.
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.

Oct. 1997 – Oct. 2007
Kunzemouth, Iowa
Escrow Officer/Floater, Gibson, King and Toy

Performed all duties as required and requested when not at home office, complete desk duties as wll as taking charge of advisory departments and trainer and assistant manager duties.
  • Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
  • Answer telephones, direct calls, and take messages.
  • Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
  • Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions.
  • Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
  • Complete and mail bills, contracts, policies, invoices, or checks.
  • Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
  • Compile, copy, sort, and file records of office activities, business transactions, and other activities.
  • Compute, record, and proofread data and other information, such as records or reports.
  • Type, format, proofread, and edit correspondence and other documents, from notes or dictating machines, using computers or typewriters.
  • Review files, records, and other documents to obtain information to respond to requests.
  • Resolve customer complaints or answer customers’ questions regarding policies and procedures.
  • Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
  • Train or instruct employees in job duties or company policies or arrange for training to be provided.
  • Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
  • Evaluate employees’ job performance and conformance to regulations and recommend appropriate personnel action.

May. 1996 – Aug. 1996
New Koreyville, South Dakota
Escrow Officer, Schumm-Welch

All and any office suport and duties required per contract dates, including;
  • Use computers for various applications, such as database management or word processing.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Create, maintain, and enter information into databases.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Complete forms in accordance with company procedures.
  • Locate and attach appropriate files to incoming correspondence requiring replies.
  • Make copies of correspondence or other printed material.
  • Train and assist staff with computer usage.

Education

Sep. 1966
High School Diploma: 40+ years of escrow/title educations,semiars and conferences

  • East Bogisich College – Maryamton, California

Skills

Escrow/Title expertise
Expert

Some college education/Escrow eucated all career
Experienced

All administrative duties, machines, and requirements per job contracts
Experienced

2ffb309c-3807-43b4-a044-5eb16d2cfb46

Andrew Smith

Professional Summary

     Hello! My name is Michael Wu. I am a first year undergraduate student at Ryerson University pursuing a Bachelor’s Degree in Business Management. I am a dedicated, sales driven, dependable, ambitious, and customer-focused leader looking to further my skills in the retail field. In addition, I am passionate about delivering high-levels of customer service and maintaining a safe, well-organized working and shopping environment. I offer two years of working experience with customers (patrons) and staff members. I have performed cash register (cash, debit, credit) functions and managing incoming/outgoing telephone calls. 
     As a creative thinker, I always strive to find the most efficient and creative solutions to any problems that I may encounter at the workplace. I am a very- detail-oriented worker, I will not be satisfied until my task is completed. Thus, I consistently aim to go above and beyond what is necessarily needed.

Employment history

Administrative Assistant, Sawayn-Stanton. Rennerberg, Michigan
Sep. 2018 – Oct. 2018
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Organize and schedule appointments
  • Write and distribute email, correspondence memos, letters, faxes and forms
  • Assist in the preparation of regularly scheduled reports
  • Maintain contact lists
  • Provide general support to visitors/staff
  • Maintain scheduling and event calendars.
  • Act as the point of contact for internal and external clients

Cashier, Friesen, Cummerata and Grady. New Frederic, Georgia
Sep. 2017 – Mar. 2018
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Manage large sums of money daily
  • Maintained a cheerful, friendly attitude towards customers while correctly operating the cash register.
  • Handled purchases in cash, credit cards, and ATM debit per company policy.
  • Achieved sales goals through product recommendations to guests
  • Dedicated to providing outstanding customer service and received numerous outstanding customer comments

Education

Emmerich Institute, East Mi, New York
Bachelor of Commerce, Business Management, Present

Eastern Alabama College, North Benniemouth, Washington
High School Diploma, Oct. 2018

Personal info


Phone:

(000) 000-0000

Address:

287 Custer Street, Hopewell, PA 00000

Skills

Sales








Work Ethic








Customer Service








Communication








Leadership








Dedication








72980d37-109e-4207-a124-9e93214517bf

Andrew Smith


Phone:

(000) 000-0000

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Attentive, creative, adaptable professional with experience handling unsupervised tasks while making critical decisions, maintaining a high quality of workmanship, and fulfilling a quota in a timely manner.  Exceptional time management and communications skills with a focus on customer experience and quality of service.
Dedicated to meeting and exceeding expectations at every interaction. Enthusiastic and professional with ability and drive to cultivate relationships to drive business retention. 

Employment history

Jun. 2017 – Aug. 2017
Lake Jonborough, Massachusetts
Administrative Assistant, Labadie LLC

  • Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, and address complaints.
  • Follow orders and invariably complete daily, weekly, and situational tasks.
  • Create, maintain, and enter information into databases.
  • Provide services to customers, such as order placement or account information.
  • Maintain website and social media presence to attract customers.
  • Type, format, proofread, and edit correspondence and other documents from notes and directions.

Jul. 2015 – Aug. 2015
Lake Sonny, Florida
Art Therapist and Assistant, Baumbach, Cassin and Rolfson

  • Work with a dedicated team of memory care professionals to ensure quality of life for elderly residents.
  • Assist in administrative duties such as taking inventory, alloting resources for enrichment programs, and researching new programs.
  • Greet visitors and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Diffuse potentially dangerous situations with residents suffering from dementia and related mental illness.
  • Above all, accomodate the needs and requests of residents in one’s care.

Education

Present
High School Diploma: General Curriculum

  • Southern Rhode Island College – Jeffersonchester, Missouri

Skills

Communications

Customer Service

Writing

Task Completion

Visual Arts

Handbuilding Pottery

205ef3ec-c58e-400e-aa56-7c999c6faeb5

Andrew Smith


287 Custer Street, Hopewell, PA 00000

(000) 000-0000

Professional Summary

Medical office manager and Administrative Assistant reporting directly to the head physician responsible for providing day-to-day operations support.  Major responsibilities include patient/client service, administrative duties, insurance and benefits administration, and personnel management.  Advanced technical skills and in-depth knowledge of health management information systems (HMIS) used to maintain high-levels of quality care and ensure patient satisfaction.
Trustworthy, dependable, responsible Personal Assistant with 5 years of experience providing ongoing support to a notable CEO within the technology industry.  Dedicated, tireless professional with a keen ability to maximize both time and business efficiencies.  Well-organized with in-depth technical knowledge and keen attention to detail.

Employment history

Home Health Aide, Leannon and Sons. Kubview, Arkansas
Jul. 2014 – Jul. 2015
  • Direct and coordinate activities of nurses, assistants, specialists, residents, and other medical staff.
  • Refer patient to medical specialist or other practitioners when necessary.
  • Examine instruments, equipment, and operating room to ensure sterility.
  • Administer first aid treatment or life support care to sick or injured persons in prehospital settings.
  • Observe, record, and report to physician the patient’s condition or injury, the treatment provided, and reactions to drugs or treatment.
  • Comfort and reassure patients.
  • Organize, lead, and referee indoor and outdoor games such as volleyball, baseball, and basketball.
  • Wrap ankles, fingers, wrists, or other body parts with synthetic skin, gauze, or adhesive tape, to support muscles and ligaments.
  • Advise clients about proper clothing and shoes.
  • Conduct therapeutic, recreational, or athletic activities.

Administrative Assistant, Rice-Mante. South Emmitt, Wyoming
May. 2009 – Apr. 2013
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Create, maintain, and enter information into databases.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Complete forms in accordance with company procedures.
  • Maintain scheduling and event calendars.
  • Schedule and confirm appointments for clients, customers, or supervisors.
  • Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports.
  • Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees and boards of directors.

Education

Schmitt University, New Irwintown, Vermont
Bachelor of Arts, Psychology, Present

Skills

phlebotomist

Administrative assistant

Home health Aide

7382ce2b-6bba-48ee-b531-a676176994f6

Andrew Smith


287 Custer Street, Hopewell, PA 00000

(000) 000-0000

Professional Summary

Analytical, results-driven recent graduate eager to utilize skills and knowledge gained through education and experience to assist organizations in developing and executing marketing strategies to drive business growth.  Exceptional communication skills and strong ability to lead teams through demanding situations. 

Employment history

Administrative Assistant, Fisher, Swaniawski and Pouros. Mickieport, Ohio
Jan. 2018 – Mar. 2018
  • provide general administrative and clerical support including mailing, scanning, faxing and copying to management
  • perform data entry and scan documents
  • run company’s errands to post office and office supply store
  • answer calls from customers regarding their inquiries
  • prepare and modify documents including correspondence, reports, drafts, memos and emails
  • schedule and coordinate meetings, appointments and travel arrangements for Managers
  • Performs all other related duties as assigned.

Food Server / Waitress, Adams-Turcotte. Davemouth, Wyoming
Sep. 2016 – Jun. 2017
  • Friendly and outgoing server offering extensive knowledge in hospitality, superior customer service
  • Taking order and serving food and drinks while obliging to fulfill every need of the guest in a very friendly and polite manner
  • Greet the guest as they enter and leave the restaurant, provide answers to customer related questions and provide helpful suggestions to customers with regards to food, drinks and excellent service
  • Efficiently relay all food orders to the kitchen and or service bar through the POS terminal
  • Present guest check and accept payment, make correct change or complete the appropriate change card system

Customer Sales Associate / Administrative Clerk, Yundt, Wuckert and Zieme. Runtefort, Massachusetts
Nov. 2014 – Dec. 2014
  • Responsible of cash, check and credit card transactions
  • Process orders, prepare and send price quotations and other documentary sales support requirements
  • Handles client’s inquiries, complaints and other concerns either in the office or through phone
  • Manage product returns and exchanges. Explain product features and warranty agreements
  • Recording sales and order information and sending copies to the sales office

On the job Trainee, Johns, Gutkowski and Schumm. North Linwood, North Carolina
Dec. 2011 – Jan. 2012
  • Scanning, photo copying and maintains filing system
  • Maintaining the progress of the work as agreed with the immediate supervisors
  • Maintain orderliness and cleanliness of assigned area and observe company policies at all times
  • Do other office works a assigned
  • Completing the required training hours as indicated in the schools endorsement

Education

North Ruecker Academy, North Ollieborough, Mississippi
Bachelor of Science, Business Administration, Jan. 2012

Additional information

Other

Skills

Computer Literate

MS Word, Excel, Powerpoint

Resourceful & Flexible

1d8e81e9-34a1-4123-9c82-1ba0912b4ad6

Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

Passionate, observant and optimistic Administrative and Customer Service Specialist dedicated to meeting and exceeding expectations at every interaction.  Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention.  Actively seeking a part time Customer Service Representative role where I can utilize my skills and experience to add immediate value to an organization.

Employment history

Administrative Assistant, Kunde-Collins. Lake Luciano, Florida
Mar. 2020 – Present
  • Enter & process new projects on Sage 100 Contractor
  • Process house billing and created weekly totals for the VP
  • Update Project cash flow spreadsheet weekly on excel
  • Process new employee applications
  • Overview inventory and office supply purchases
  • Update time sheets, work charts to detect & reconcile payroll discrepancies 

Administrative Assistant, Pacocha-Effertz. Jamalfurt, Ohio
Nov. 2016 – Feb. 2017
  • Created, managed & organized all file systems & folders; hard copy & in drive
  • Updated mailing list for current and prospective clients 
  •  Answered all incoming calls; assisted with customer’s needs
  • Scheduled material to be shipped and delivered 
  • Performed accounts receivable duties including invoices 

Customer Service Rep, Satterfield Inc. South Sheri, New Mexico
Aug. 2016 – Sep. 2016
  • Greet clients upon arrival & connect them with the appropriate party
  • Scheduled and prepared monthly meetings
  • Open and maintained customer accounts by recording account information
  • Prepare service reports by collecting and analyzing customer information
  • Identify and resolve service and product problems on behalf of customer complaint 
  • Contribute to team effort by accomplishing related results as needed
  • Perform clerical duties such as typing, proofreading, and sorting mail.

Administrative Assistant, Crist, Herman and Rodriguez. New Jenny, Kentucky
Nov. 2015 – Apr. 2016
  • Schedule and lead the property management committee meetings
  • Processed payments and customer assistance within membership services department
  • Updated and managed customers membership profiles 
  • Answered up to 100+ calls per day
  • Referral certification application processing within program compliance department
  • Split clerical and administrative responsibilities between different office locations on weekly basis

Education

East Blick, New Dan, New Mexico
Associate of Arts, Business, Jul. 2014

Skills

Strong Communication
Expert

Time Management
Expert

MS Office
Expert

MS Excel
Expert

MS PowerPoint
Experienced

Training
Skillful

22b58a24-ab7f-459a-8f1f-cc2a79b2cedf

Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

Tenured administrative professional with extensive experience providing support to upper Management.  Analytical, detail-oriented leader adept at multitasking within a fast-paced environment.  In-depth knowledge of standard office procedures, software, and machines; proficient use of Microsoft Office Suite.  Ability to work in a team environment.  

Employment history

Administrative Assistant, Braun and Sons. Tobiasfort, Rhode Island
Mar. 2014 – Present
  • Responsible for the posting of all cash receipts applying payments to appropriate customers.  Make calls to customers regarding open invoices for payment.  Directly involved in the payable process both in payment cycles and solving any discrepancies in invoices received from vendors.  Also serve as purchasing coordinator. 
  • Organizes office operations and procedures such as bookkeeping, preparation of payroll, compiles information for quarterly reports maintain accounting reports on a weekly basis and requisition of supplies and other clerical services. 
  • Daily interaction with customers regarding invoicing or quoting process.  Create purchase orders for vendors and update current prices.  
  • Responsible for all incoming call.  Screening calls to assure customers or vendors get to the correct department.  
  • Completes other duties as assigned.  

Administrative Assistant to Vice President of Legal Department, Schaefer, Lemke and Feil. New Kamalashire, New Mexico
Apr. 2007 – Oct. 2007
  • Received email and phone correspondence from Management requesting reports to be created using specific criteria needed for collection purposes per branch office. 
  • Responsible for updating shared drives daily. ie: collections, client statuses.
  • Created reports to show productivity of departmental employees
  • Maintained reports for management on a daily basis such as organization and work flow charts
  • Maintained and published reports on company wide shared drive of total suits submitted per collector per branch. 
  • Prepared financial reports for meetings with with executives and board members. 
  • created and maintained legal calendar on a daily basis for Legal department management. 
  • Screened possible candidates for positions in Legal department.
  • Maintained & submitted monthly expense reports 
  • Assisted in preparation of Powerpoint presentation for Executive and management meetings. 

Accounting Manager, Stark, McCullough and Kertzmann. Jeraldville, South Carolina
Jan. 2002 – Feb. 2002
  • Implementation of computerized accounting system
  • Created accounts receivable reports for management
  • Made calls to customers regarding receivables
  • Trained new employees on posting of payments received.  Posted, balanced and deposited daily cash receipts. 
  • Pulled invoices and cleared invoices to update open receivables
  • Responsible for entry of payables
  • Reconciled ACH withdrawals and EDI deposits to and from firm trust account. 
  • Provided clients with monthly reports of total collections received. 
  • High volume data entry (alpha and numerical)

Education

Southern Rau Institute, Nicolasburgh, Wyoming
Certificate, Accounting/Bookeeping

Skills

10-key data entry – 12,500kph
Experienced

Typing – 60wpm
Experienced

Quickbooks
Skillful

Bank reconciliations
Experienced

Microsoft office (Excel, Word, Powerpoint & Outlook)
Experienced

6f936c31-7332-4772-98c1-b576982720a6

Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction.  Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention. 
Analytical, results-driven recent graduate eager to utilize skills and knowledge gained through education and experience to assist organizations in developing and executing marketing strategies to drive business growth.  Exceptional communication skills and strong ability to lead teams through demanding situations. 

Employment history

Administrative Assistant, Bergstrom Group. Thaddeushaven, Hawaii
Nov. 2019 – Present
  • Take orders for merchandise or materials and send them to the proper departments to be filled.
  • Process and prepare memos, correspondence, travel vouchers, or other documents.
  • Keep a current record of staff members’ whereabouts and availability.
  • Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
  • Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
  • Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.

Sales Consultant, Tillman, Johns and Hilpert. North Jarod, Connecticut
Aug. 2015 – Sep. 2015
  • Provide product samples, coupons, informational brochures, or other incentives to persuade people to buy products.
  • Visit trade shows, stores, community organizations, or other venues to demonstrate products or services or to answer questions from potential customers.
  • Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services.
  • Sell products being promoted and keep records of sales.
  • Set up and arrange displays or demonstration areas to attract the attention of prospective customers.

PRO Officer (Intern), Hickle, Corwin and Marvin. Taliaburgh, West Virginia
Feb. 2015 – Apr. 2015
  • Gather and organize information to plan advertising campaigns.
  • Coordinate activities of departments, such as sales, graphic arts, media, finance, and research.
  • Represent company at trade association meetings to promote products.
  • Establish or maintain cooperative relationships with representatives of community, consumer, employee, or public interest groups.
  • Respond to requests for information from the media or designate an appropriate spokesperson or information source.
  • Consult publications to learn about conventions and social functions and to organize prospect files for promotional purposes.

Education

The Iowa Academy, West Clement, Wisconsin
Associate of Arts, Public Relations, Mar. 2015

Skills

Time Management
Expert

Confidence
Experienced

Excellent communication skills
Expert

Online Marketing
Expert

Creativity
Experienced

c8c245a0-28e0-49ee-8d4d-7618a50eb6f8

Andrew Smith

Professional Summary

Recently returned from a semester abroad while pursuing my bachelor’s degree, I am interested in a positive work environment where I can contribute and be an asset. Incredibly goal-oriented and determined to excel at any project. Easily adaptable to different fields of work and can remain calm under pressure. Eager and willing to learn, I have good work ethic from years of experience. Enjoy collaborating with others, but I am not afraid to lead. Professional in all situations, but prefers to be personable and friendly with customers and co-workers.

Employment history

Administrative Assistant, Weber-Turcotte. Port Samualberg, Montana
Apr. 2017 – Jun. 2017
  • Personal assistant to 35+ members of faculty and staff.
  • Responsibilities included scheduling appointments, taking messages, handling confidential information, creating advertisements and announcements, processing work orders, answering student questions and mild advising. 
  • Use computers for various applications, such as database management or word processing.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Complete forms in accordance with company procedures.
  • Maintain scheduling and event calendars.
  • Supervise other clerical staff and provide training and orientation to new staff.
  • Take dictation in shorthand or by machine and transcribe information.

Sales Associate, O'Connell LLC. Norahchester, West Virginia
Jun. 2016 – Jul. 2016
  • Promote a company credit card / rewards program.
  • Practice team selling in the interest of the company, as opposed to commission-based selling.
  • Keep areas neat while working and return items to correct locations following demonstrations.
  • Sell products being promoted and keep records of sales.
  • Set up and arrange displays or demonstration areas to attract the attention of prospective customers.
  • Suggest specific product purchases to meet customers’ needs.
  • Identify interested and qualified customers to provide them with additional information.
  • Work as part of a team of demonstrators to accommodate large crowds.

Provisional Voting Poll Clerk, Maggio-Gislason. Lake Rey, New Hampshire
Sep. 2015 – Nov. 2015
  • Provisional voting is the option voters take when they arrive at the wrong location to place their votes, but would still like to cast their vote on paper.
  • Handling confidential information.
  • Following strict policies.
  • Giving clear directions and providing attentive help when necessary to voters.
  • Participate in the administration of municipal elections, such as preparation or distribution of ballots, appointment or training of election officers, or tabulation or certification of results.
  • Provide assistance to persons with disabilities in reaching less accessible areas of municipal facilities.

Customer Service Representative, Renner, Moore and Mohr. Glovertown, Missouri
Sep. 2015 – Oct. 2015
  • Follow up with customers who visited car dealerships, but did not purchase a vehicle.
  • Gather information that gives the car dealerships an advantage in selling a vehicle to these prospective customers.
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Check to ensure that appropriate changes were made to resolve customers’ problems.
  • Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
  • Solicit sales of new or additional services or products.
  • Persuade customers to create appointments to visit and test drive vehicles at car dealerships.

Cashier/Cook, Dare, Aufderhar and Terry. Mariselaville, Arizona
Aug. 2013 – Jun. 2014
  • Training new employees, and teaching them to work in a team environment.
  • Practice professional and helpful rapport with customers.
  • Multitask and manage time wisely in high pressure situations.
  • Maintain sanitation, health, and safety standards in work areas.
  • Verify that prepared food meets requirements for quality and quantity.
  • Take food and drink orders and receive payment from customers.
  • Clean, stock, and restock workstations and display cases.
  • Wash, cut, and prepare foods designated for cooking.

Education

East Kansas College, West Eloisafort, Kansas
Bachelor of Arts, Foreign Language Education with a focus on French, Present

Southern Cremin, North Wilbertfurt, Kentucky
High School Diploma, General studies (dual enrolled at GMC), Nov. 2015

Western Boehm University, New Hermina, Massachusetts
Associate of Arts, Core Studies, Mar. 2015

Professional References

Personal info


Phone:

(000) 000-0000

Address:

287 Custer Street, Hopewell, PA 00000

Languages

French








Skills

Goal Oriented








Technology fluency








Problem Solving








Adaptable








Time Management








Work Ethic








6065a927-296f-4647-89ba-ee4fa2f4c112

Andrew Smith


287 Custer Street, Hopewell, PA 00000

(000) 000-0000

Professional Summary

Trustworthy, dependable, responsible Personal Assistant.  Dedicated, tireless professional with a keen ability to maximize both time and business efficiencies.  Well-organized with in-depth technical knowledge and keen attention to detail.
Enthusiastic and ambitious customer service specialist with wide-spread transferable skills in management, sales, and operations.  Exceptional ability to connect with people and understand their wants, needs, and desires and delivering legendary service on every interaction.

Employment history

ADMINISTRATIVE ASSISTANT, Schmidt, Bins and Schaefer. Smithamchester, North Carolina
Sep. 2018 – Oct. 2018
  • Use computers for various applications, such as database management or word processing.
  • Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
  • Create, maintain, and enter information into databases.
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
  • Complete forms in accordance with company procedures.
  • Maintain scheduling and event calendars.
  • Schedule and confirm appointments for clients, customers, or supervisors.
  • Locate and attach appropriate files to incoming correspondence requiring replies.
  • Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports.
  • Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
  • Provide services to customers, such as order placement or account information.
  • Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.
  • Prepare and mail checks.
  • Manage projects or contribute to committee or team work.
  • Supervise other clerical staff and provide training and orientation to new staff.
  • Train and assist staff with computer usage.

CUSTOMER REPRESENTATIVE, Quigley and Sons. Romaguerafort, Tennessee
Jul. 2017 – Nov. 2017
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Check to ensure that appropriate changes were made to resolve customers’ problems.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
  • Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
  • Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
  • Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.

DATABASE ADMINISTRATOR, Schinner Inc. North Alonso, Hawaii
Dec. 2014 – May. 2015
  • Plan and install upgrades of database management system software to enhance database performance.
  • Provide technical support to junior staff or clients.
  • Set up database clusters, backup, or recovery processes.
  • Test changes to database applications or systems.
  • Demonstrate database technical functionality, such as performance, security and reliability.

Education

Keeling University, East Hortensia, Tennessee
DIPLOMA, IT, Jun. 2018

Casper University, East Matthewbury, Maine
Master of Science, COMPUTER SCIENCE, May. 2015

South Maryland Institute, Burlland, Iowa
BACHELORS IN COMPUTER APPLICATIONS, IT, Aug. 2013

Languages

ENGLISH

Skills

TIME MANAGEMENT

ADAPTABILITY

COMMUNICATION

COMPUTER PROFICIENT

ADMINISTRATION

cf3b87ba-fc6e-4453-a8f2-3bdadde1cc03

Andrew Smith

Professional Summary

Trustworthy, dependable, responsible Personal Administrative Assistant with 5 years of experience providing ongoing support with friendly customer service to an employment industry.  Dedicated, tireless professional with a keen ability to maximize both time and business efficiencies.  Well-organized with in-depth technical knowledge and keen attention to detail.

Employment history

Administrative Assistant, Roberts and Sons. Lake Al, Massachusetts
Oct. 2019 – Present
  • Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.
  • Answer phone calls and direct calls to appropriate parties or take messages.
  • Attend meetings to record minutes.
  • Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees and boards of directors.
  • Greet visitors and determine whether they should be given access to specific individuals.
  • Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution.
  • Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.
  • File and retrieve corporate documents, records, and reports.
  • Set up and oversee administrative policies and procedures for offices or organizations.
  • Coordinate and direct office services, such as records, departmental finances, budget preparation, personnel issues, and housekeeping, to aid executives.
  • Prepare agendas and make arrangements, such as coordinating catering for luncheons, for committee, board, and other meetings.
  • Meet with individuals, special interest groups and others on behalf of executives, committees and boards of directors.
  • Review operating practices and procedures to determine whether improvements can be made in areas such as workflow, reporting procedures, or expenditures.

Administrative Coordinator, Mertz-Torphy. South Ardenburgh, Arizona
May. 2016 – Jul. 2016
  • Confer with parents and staff to discuss educational activities, policies, and student behavioral or learning problems.
  • Collaborate with teachers to develop and maintain curriculum standards, develop mission statements, and set performance goals and objectives.
  • Observe teaching methods and examine learning materials to evaluate and standardize curricula and teaching techniques, and to determine areas where improvement is needed.
  • Recruit, hire, train, and evaluate primary and supplemental staff.
  • Evaluate curricula, teaching methods, and programs to determine their effectiveness, efficiency, and utilization, and to ensure that school activities comply with federal, state, and local regulations.
  • Counsel and provide guidance to students regarding personal, academic, vocational, or behavioral issues.
  • Establish, coordinate, and oversee particular programs across school districts, such as programs to evaluate student academic achievement.
  • Determine the scope of educational program offerings, and prepare drafts of course schedules and descriptions to estimate staffing and facility requirements.
  • Prepare, maintain, or oversee the preparation and maintenance of attendance, activity, planning, or personnel reports and records.
  • Mentor and support administrative staff members such as superintendents and principals.
  • Review and approve new programs, or recommend modifications to existing programs, submitting program proposals for school board approval as necessary.
  • Direct and coordinate activities of teachers, administrators, and support staff at schools, public agencies, and institutions.
  • Participate in special education-related activities such as attending meetings and providing support to special educators throughout the district.
  • Organize and direct committees of specialists, volunteers, and staff to provide technical and advisory assistance for programs.
  • Direct and coordinate school maintenance services and the use of school facilities.
  • Plan and develop instructional methods and content for educational, vocational, or student activity programs.
  • Plan, coordinate, and oversee school logistics programs such as bus and food services.
  • Collect and analyze survey data, regulatory information, and data on demographic and employment trends to forecast enrollment patterns and curriculum change needs.
  • Teach classes or courses to students.
  • Coordinate and direct extracurricular activities and programs such as after-school events and athletic contests.
  • Write articles, manuals, and other publications, and assist in the distribution of promotional literature about facilities and programs.

Tutor, Schneider Group. Lake Coreyland, Massachusetts
Mar. 2014 – Jul. 2014
  • Initiate, facilitate, and moderate classroom discussions.
  • Evaluate and grade students’ class work, assignments, and papers.
  • Prepare course materials such as syllabi, homework assignments, and handouts.
  • Prepare and deliver lectures to undergraduate or graduate students on topics such as poetry, novel structure, and translation and adaptation.
  • Maintain student attendance records, grades, and other required records.
  • Plan, evaluate, and revise curricula, course content, course materials, and methods of instruction.
  • Assist students who need extra help with their coursework outside of class.
  • Conduct research in a particular field of knowledge and publish findings in professional journals, books, or electronic media.
  • Instruct students individually and in groups, using various teaching methods such as lectures, discussions, and demonstrations.
  • Establish clear objectives for all lessons, units, and projects and communicate those objectives to students.
  • Meet with parents and guardians to discuss their children’s progress and to determine priorities for their children and their resource needs.
  • Prepare students for later grades by encouraging them to explore learning opportunities and to persevere with challenging tasks.
  • Observe and evaluate students’ performance, behavior, social development, and physical health.
  • Provide a variety of materials and resources for children to explore, manipulate, and use, both in learning activities and in imaginative play.
  • Confer with parents or guardians, teachers, counselors, and administrators to resolve students’ behavioral and academic problems.
  • Plan and conduct activities for a balanced program of instruction, demonstration, and work time that provides students with opportunities to observe, question, and investigate.
  • Guide and counsel students with adjustment or academic problems, or special academic interests.
  • Maintain accurate and complete student records as required by laws, district policies, and administrative regulations.
  • Prepare objectives and outlines for courses of study, following curriculum guidelines or requirements of states and schools.

Education

Eastern Texas Academy, West Jonaton, Maine
Master's in Economics, Micro and Macro Economics, Aug. 2016

North Dibbert Institute, Heathcotechester, Maryland
Master's In English, English Literature, Dec. 2014

East Huels University, East Catherin, Massachusetts
Bachelor's In Commerce, Commerce, Aug. 2013

Personal info


Phone:

(000) 000-0000

Address:

287 Custer Street, Hopewell, PA 00000

Skills

Time Management








Communication skills








Problem Solving








Organizational








Planning








b3109440-2f9b-47f3-99d6-36a3c4b8e4a9

Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

Tenured administrative professional with extensive experience providing support  of a multi-million-dollar organization.  Analytical, detail-oriented leader adept at multitasking within a fast-paced environment.  In-depth knowledge of standard office procedures, software, and machines; proficient use of Microsoft Office, scheduling software, the internet, and database software.

Education

Western Arkansas Institute, Adrianemouth, Wyoming
Associate of Arts, Communication in Business, Aug. 2010

West Mertz University, South Shakita, Idaho
Bachelor of Arts, Business, Dec. 2009

Employment history

Administrative Assistant, Davis-Rice. Boyerview, Mississippi
Dec. 2019 – Present
  • Use computers for various applications, such as database management or word processing.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Create, maintain, and enter information into databases.
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Complete forms in accordance with company procedures.
  • Maintain scheduling and event calendars.
  • Make copies of correspondence or other printed material.
  • Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
  • Coordinate conferences, meetings, or special events.
  • Conduct searches to find needed information, using such sources as the Internet.
  • Establish work procedures or schedules and keep track of the daily work of clerical staff.
  • Order and dispense supplies.
  • Prepare conference or event materials, such as flyers or invitations.
  • Greet visitors and determine whether they should be given access to specific individuals.
  • File and retrieve corporate documents, records, and reports.
  • Provide clerical support to other departments.

Sales Associated, Schowalter-Feeney. West Normand, Alabama
May. 2015 – Jun. 2015
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issue receipts, refunds, credits, or change due to customers.
  • Assist customers by providing information and resolving their complaints.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Greet customers entering establishments.
  • Answer customers’ questions, and provide information on procedures or policies.
  • Process merchandise returns and exchanges.
  • Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
  • Stock shelves, and mark prices on shelves and items.
  • Request information or assistance using paging systems.
  • Compute and record totals of transactions.
  • Compile and maintain non-monetary reports and records.

Financial Analyst, Ferry and Sons. Roobfort, Pennsylvania
Mar. 2012 – Dec. 2012
  • Prepare plans of action for investment, using financial analyses.
  • Draw charts and graphs, using computer spreadsheets, to illustrate technical reports.
  • Interpret data on price, yield, stability, future investment-risk trends, economic influences, and other factors affecting investment programs.

Marketing Analyst, Hackett and Sons. Dawnefort, North Carolina
Oct. 2009 – Dec. 2009
  • Prepare reports of findings, illustrating data graphically and translating complex findings into written text.
  • Formulate, direct and coordinate marketing activities and policies to promote products and services, working with advertising and promotion managers.
  • Identify, develop, or evaluate marketing strategy, based on knowledge of establishment objectives, market characteristics, and cost and markup factors.
  • Evaluate the financial aspects of product development, such as budgets, expenditures, research and development appropriations, or return-on-investment and profit-loss projections.
  • Develop pricing strategies, balancing firm objectives and customer satisfaction.
  • Compile lists describing product or service offerings.
  • Negotiate contracts with vendors or distributors to manage product distribution, establishing distribution networks or developing distribution strategies.
  • Initiate market research studies or analyze their findings.
  • Consult with product development personnel on product specifications such as design, color, or packaging.
  • Use sales forecasting or strategic planning to ensure the sale and profitability of products, lines, or services, analyzing business developments and monitoring market trends.
  • Coordinate or participate in promotional activities or trade shows, working with developers, advertisers, or production managers, to market products or services.
  • Conduct economic or commercial surveys to identify potential markets for products or services.
  • Advise business or other groups on local, national, or international factors affecting the buying or selling of products or services.
  • Confer with legal staff to resolve problems, such as copyright infringement or royalty sharing with outside producers or distributors.

Marketing Analyst, Anderson, Hauck and Schmidt. South Ollie, Pennsylvania
Jul. 2007 – Sep. 2007
  • Prepare reports of findings, illustrating data graphically and translating complex findings into written text.
  • Gather data on competitors and analyze their prices, sales, and method of marketing and distribution.
  • Collect and analyze data on customer demographics, preferences, needs, and buying habits to identify potential markets and factors affecting product demand.
  • Devise and evaluate methods and procedures for collecting data, such as surveys, opinion polls, or questionnaires, or arrange to obtain existing data.
  • Monitor industry statistics and follow trends in trade literature.
  • Measure and assess customer and employee satisfaction.
  • Measure the effectiveness of marketing, advertising, and communications programs and strategies.
  • Forecast and track marketing and sales trends, analyzing collected data.
  • Attend staff conferences to provide management with information and proposals concerning the promotion, distribution, design, and pricing of company products or services.
  • Conduct research on consumer opinions and marketing strategies, collaborating with marketing professionals, statisticians, pollsters, and other professionals.
  • Develop and implement procedures for identifying advertising needs.
  • Direct trained survey interviewers.

Languages

Portuguese
Native speaker

English
Fluent

Spanish
Conversational

Skills

Microsoft Office
Expert

Adept in Technology
Experienced

Time Management
Experienced

Verbal & Written Communication
Experienced

Strategic Planning
Experienced

Customer or Client Service Orientation
Expert

9dcc2339-20bb-4dae-a698-e74fcf290f9d

Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

Soon to graduate with my Bachelors of Science in Architecture, I have managed to balance a full school load and a part time job of 25+ hours a week.  I have learned a great deal from working in an office environment that I am able to apply for future positions.  Along with the Architectural training I am currently undergoing. I am willing and eager to learn new tasks and gain knowledge from mentors. 

Employment history

Administrative Assistant, Quitzon, Hahn and Pagac. South Lucasville, Utah
Mar. 2017 – Present
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Create, maintain, and enter information into databases.
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Make copies of correspondence or other printed material.
  • Open, read, route, and distribute incoming mail or other materials and answer routine letters.
  • Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.

Intern, Stark-Ondricka. East Janessa, Illinois
Feb. 2014 – May. 2014
  • Assisted with organizing sending out absentee ballots to Florida voters. 
  • Updated Florida Voter Files
  • Assisted with Senate Campaigns

Education

Western Washington Academy, Magdalentown, Kansas
Bachelor of Science, Architecture, Present

Skills

Proficient in Microsoft Office
Experienced

Proficient in Adobe Applications. i.e Photoshop, Illustrator and InDesign
Skillful

Proficient in AutoCad and Revit software
Experienced

a54f5c25-1eb2-482d-b871-ed645ab55dc7

Andrew Smith

Summary

Seeking a dynamic internship to complete my Mathematical degree, further enhance in-depth knowledge of banking and financial industry and prepare for future leadership roles. Knowledgeable, performance-driven and detail-oriented mathematics student with proven and tested mathematics, computer and programming skills. Possess well-developed communication skills, and important ability to perform well in a team

Experience & Projects

Administrative Assistant, Welch-Schuppe. North Darellchester, Mississippi
Jul. 2019 – Aug. 2019
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Assist bigger number of students and guide them with a faster manual registration.
  • Follow up each and every students to make sure they’ve paid their fees’.
  • Handle lack of staffs and teachers in a limited time and find representative for them.

Head of bureau Gimmick & Performances, Effertz Group. D'Amoreview, Pennsylvania
Nov. 2018 – Feb. 2019
  • Led a team to provide an excellent Gimmick at the one of the major event of UM.
  • Deal with local artists to perform in the event.
  • Gained ideas of using Photoshop in creating simple banners and posters regarding the event.
  • Study different techniques to learn how to apply them to artistic endeavors.
  • Brush or spray protective or decorative finishes on completed background panels, exhibit accessories, or finished paintings.

Exco bureau Arts & Deco, Cole-Muller. New Lakendra, North Carolina
Jun. 2018 – Aug. 2018
  • Gained some leadership qualities by welcoming the freshers to the university.
  • Worked in a team to provide the freshers with knowledge the of how the university works and all the facilities they need in that introductory week (Minggu Haluansiswa)
  • Led 300 of students to perform in the dance competition which held at the end of the introductory week.
  • Improved my communication skills since most of my teammates and students are multiracial.
  • Contacted and communicated with many local companies for sponsorship.

Exco bureau Publicity and Multimedia, Lang-Bradtke. Rogahnmouth, New Mexico
Jan. 2018 – Feb. 2018
  • Gained the knowledge of using Adobe Photoshop and video editing.
  • Experienced in handling P.A system in a small scoped event.
  • Worked in a team to provide excellent result of given tasks.

Education

Southern Renner Academy, Angelostad, Iowa
Bachelor of Science, Mathematics, Present

Northern Utah University, Milfordhaven, North Dakota
Pre-University Course, CGPA : 4.00, 2017

Daniel College, Port Dominic, North Carolina
Sijil Pelajaran Malaysia (SPM) / O-Levels, 10A's 2B's, 2015

Knowledge

Professionalism

Reference

Personal info


Phone:

(000) 000-0000

Address:

287 Custer Street, Hopewell, PA 00000

Languages

English








Tamil








Malay








Skills

Database Management








Windows Movie Maker








Programming (C++)








MATLAB








MS Office








Adobe Photoshop








d5c6b06e-bc44-48d0-a8fb-3f4a03381efe

Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

Recent graduate at Kings Mountain High School. Learned a lot through the four years being there. I learned a lot about communication skills and leadership skills. I am a person who is very dependable, responsible, very attentive, self-motivated, and enthusiastic. I love to learn new things and help others with whatever new information I have learned. 

Employment history

Administrative Assistant, Boehm and Sons. Sipesbury, Massachusetts
Mar. 2017 – Apr. 2017
-In charge of filing documents. 
-Addressing customer inquiries. 
-In charge of mailings. 
-Assisted in property evaluations. 
-In charge of office maintenance.
 

Retail Advisor, Labadie-Mante. East Keith, New Hampshire
May. 2015 – Jun. 2015
-In charge of counter sales. 
-In charge of maintenance. 
-Assisted with chemical analysis. 
-Inventory management. 
-Responded to Customer inquiries. 

Education

Eastern Alaska Institute, Lake Corrine, Hawaii
High School Diploma, Undergraduate High School Diploma, Feb. 2017

Skills

Communication
Experienced

Leadership
Experienced

Motivating
Experienced

7f1d0016-4c03-4642-b4b5-f81d9df4a976

Andrew Smith


287 Custer Street, Hopewell, PA 00000

(000) 000-0000

Professional Summary

Highly motivated and energetic Administrative Assistant who excels at coordinating appointments, effective oral and written communication. Able working in diverse office environments. Pursuing a position that offers a fast- paced work environment where computer, secretarial, customer service skills will be utilized. 

Employment history

Administrative Assistant, Lakin-Christiansen. Daveville, Wisconsin
Jan. 2019 – Present
  • Direct collection of monthly assessments, rental fees, and deposits and payment of insurance premiums, mortgage, taxes, and incurred operating expenses.
  • Confer regularly with community association members to ensure their needs are being met.
  • Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees and boards of directors.
  • Attend meetings to record minutes.
  • Train and assist staff with computer usage.

Intern Administrative Assistant, Stiedemann-Fisher. Schadenside, New Mexico
Jun. 2016 – Jul. 2016
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals
  • Conduct searches to find needed information, using such sources as the Internet.
  • Complete forms in accordance with company procedures.
  • Maintain scheduling and event calendars.
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.

Education

East Lemke, North Lamonica, Pennsylvania

The Leannon University, Osinskiville, Kentucky
Bachelor of Science, Biology- Secondary Education, Present

Skills

Verbal & Written Communication

Strategic Planning & Schedueling

Maintaining Office Records

8e8810e6-9646-41c9-b206-71ddb4b70146

Andrew Smith

Professional Summary

I will be a great asset to the company. I am a fast and efficient team worker, always looking for ways to grow, help, and bring positive energy to the workplace. My strengths are being able to stay calm under pressure, paying attention to detail and being a friendly and up beat person. Overall, I love coffee and interacting with people and that’s why I will be perfect for this job.

Employment history

administrative assistant, Cassin, Feil and Purdy. Clementechester, Utah
Jun. 2019 – Present
I am responsible for organizing the office and filing paperwork. I  research community services and programs to identify ones that our company can partner with to help others. I update the website using WordPress, creating and editing posts and pages with new content including video and images.

Kitchen, Hyatt, Strosin and VonRueden. North Adeline, Iowa
Jan. 2019 – Mar. 2019
I did a lot of everything while I worked there.Pressing the dough, making the pizza itself then cutting, boxing, and labeling the pizzas so they’re ready for the customer to take. I also did some preparing and closing of the store and answering phone.

Education

Eastern Stark University, Ernserview, Pennsylvania
High School Diploma, basic, Oct. 2019

Personal info


Phone:

(000) 000-0000

Address:

287 Custer Street, Hopewell, PA 00000

Skills

Detail Oriented








Adaptable








Critical thinking








Communication








Teamwork








Friendly Personality








1658fcc0-d515-45a8-bcb1-4fd1c0a9f5e1

Andrew Smith

Professional Summary

Im currently a computer science student at Wilfrid Laurier University in my second year and I’m eager to advance my knowledge in tech and different coding languages. Till know I have worked with python and VBA and have done many projects with them in school.I’m a hard worker who strives to always achieve my goals and don’t give up till this job is complete as I have worked in many other industries aside from coding. Some of the other industries I have worked for is business sales and the food industry so I have experience in different environments I’m not usually accustomed to.

Employment history

Administrative Assistant, Kilback, Pagac and Morissette. New Lavernfort, Maryland
Jul. 2017 – Aug. 2017
Worked as an administrative assistant in the office. The responsibilities I had were keeping bank statements and files in order and enter them into a database. I also helped setup the community events that happened at the foundation during the summer which consisted of various things from youth events to carnivals. I also was a liaison for the foundation and its customers and sponsors 

Sales Associate, Homenick-Tillman. Romaguerafort, New Jersey
Mar. 2017 – Apr. 2017
Was trained as a sales agent for bell’s new fibe internet. Spoke with existing and new customers about Bell’s new deals. Negotiated with customers to get them the best deal possible. Answered any concerns and questions people had regarding Bell’s services which ranged from telephone , cable and internet. Made sure the customer was satisfied with the service he/she was receiving. 

Waiter, McDermott-Schinner. Glaydsville, Utah
Jun. 2015 – Jul. 2015
Worked as a waiter at a seafood and steakhouse restaurant . Helped customers out with meal choices and recommended the meals off the menu. Brought peoples orders to their tables and cleaned the tables afterwards.

Education

East Gottlieb College, Port Cyrstal, Virginia
Bachelor of Science, Computer Science, Present

Stiedemann Academy, North Doreen, Utah
High School Diploma, Dec. 2016

Personal info


Phone:

(000) 000-0000

Address:

287 Custer Street, Hopewell, PA 00000

Skills

Python








Time Management








VBA








Microsoft Office








76746b92-604b-42b4-b65b-3c88401f0472

Andrew Smith

Professional Summary

Enthusiastic and ambitious professional with wide-spread transferable skills in administration, sales, customer service, and operations. Known for exceptional ability to connect with people and understand their wants, needs, and desires and delivering extraordinary service on every interaction. Dedicated and well-organised with a keen ability to pick up on new technology and systems.

Employment history

Administrative Assistant, Schmitt-O'Connell. Leuschkeside, South Dakota
Feb. 2019 – Mar. 2019
  • Create sales documents and ensure all information is filled out completely and correctly by sales representative and client; use Docusign to collect electronic signatures when necessary. 
  • Communicate with a large team through Slack messaging.
  • Record all new vehicle information in inventory database; remove vehicles from inventory when sold.
  • Create and maintain customer files in Google Drives; record all pertinent info regarding identification, insurance, and vehicle purchase.
  • Maintain Google Drives folder for each vehicle; save all invoices, inspections, and photos in appropriate folders.
  • Renew sales agents registration both in BC and Alberta.

Sales Associate, Hickle, Purdy and Adams. Hyattville, Texas
Jan. 2018 – Nov. 2018
  • Utilize product knowledge to effectively aid in customer inquiries.
  • Efficiently process cash, credit, and debit purchases as well as returns; handle large volumes of cash throughout the day making cash drops when necessary and closing out cash and POS at close.
  • Maintain appropriate stock levels throughout store; bend, kneel, and lift items such as cases of wine and flats of beer using a ladder when necessary. 
  • Receive large product orders for bar and liquor store; check orders for discrepancies and organize appropriately.
  • Effectively handle intoxicated customers and inspected ID cards denying service when applicable. 
  • Train new employees on store procedure and policy.
  • Create interesting and current displays as well as maintain staff picks and new arrivals boards.

Bartender, Schneider Group. Luishaven, Tennessee
Sep. 2017 – Feb. 2018
  • Set up bar and maintain bar stock throughout shift; routinely bend, kneel, and lift items such as ice buckets, flats of beer, and kegs.
  • Maintain knowledge of current taps and specials; suggest products to customers appropriately.
  • Effectively handle intoxicated patrons, and check ID cards refusing service if necessary.
  • Receive and process cash, credit, and debit payments; run credit tabs and ensure tabs are paid at end of shift.
  • Ensure bar is clean at all times; bus tables and clean all glassware.
  • Keep accurate count of patrons ensuring capacity regulations are not exceeded.

Operations Administrative Assistant, Klocko LLC. Lake Federico, Connecticut
May. 2017 – Jun. 2017
  • Create, maintain, and enter information into databases.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Set up and manage paper and electronic filing systems, recording information, updating paperwork, and maintaining documents, such as attendance records, correspondence, or work orders
  • Schedule maintenance personnel to perform routine maintenance, as well as renovations and emergency maintenance as needed. 
  • Maintain relationships with building managers and strata, as well as various contractors and suppliers.
  • Schedule bi-weekly housekeeping service for all suites, as well as deep cleaning and move-out services as needed.
  • Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.
  • Supervise other clerical staff and provide training and orientation to new staff.

Education

North Borer, Heribertostad, West Virginia
High School Diploma, Honors English, 2010

Personal info


Phone:

(000) 000-0000

Address:

287 Custer Street, Hopewell, PA 00000

Skills

Oral and Written Communication

Customer Service

Conflict Resolution and Mediation

MS Office

Typing – 55wpm

Inventory Management

Staff Scheduling

2ddd27a1-2b28-42e5-a332-c68b7c3ba0e3

Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

Methodical, versatile, adaptable leader offering over 7 years of verifiable success working in office background.  Provides support to any and all departments in Mental health organization. Great in preparing and processing personnel actions, offering assistance, and establishing and maintaining office personal files. Trustworthy, dependable, and responsible. Dedicated, tireless professional with a keen ability to maximize both time and business efficiencies.  Well-organized with in-depth technical knowledge and keen attention to detail.

Employment history

Administrative Assistant, Boyle, Runolfsson and Skiles. East Bong, Rhode Island
Jun. 2019 – Present
  • Use computers for various applications, such as database management or word processing
  • Create, maintain, and enter information into databases
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs
  • Maintain scheduling and event calendars
  • Make copies of correspondence or other printed material
  • Answer phone calls and direct calls to appropriate parties or take messages

Work Recruiter, Parker-Schneider. North Shane, Virginia
Feb. 2015 – Jun. 2015
  • Made an average of 80-100 calls per day across the nation recruiting contractors for maintaining vacant homes
  • Screened all applicants based on their qualifications and background
  • Tracked key dates and deadlines and maintained specific personal lists

Insurance Broker, Carter LLC. Ferryburgh, Mississippi
Jun. 2013 – Aug. 2013
  • Sell auto, boat, renters, motorcycle policies
  • Renew policies
  • Take payments
  • Answer calles

Insurance Broker, Donnelly, Keeling and Marvin. Haleyfort, Arizona
Dec. 2011 – Jul. 2012
  • Sell auto, boat, motorcycle, and renters insurance policies
  •  Renew,make changes and update clients policies as needed
  •  Take monthly payments in office or over the phone for clients
  • Calculated premiums and established payment methods for clients

Education

Kshlerin College, New August, Oklahoma
High School Diploma, General Education, May. 2006

Skills

Work in Excel
Experienced

Work in Word
Experienced

10 Key entry
Expert

45 WPM
Experienced

Entering qualitative/quantitive data
Expert

Mail out using UPS, USPS, and FedEx
Experienced

Use of fax, scan, copy, and printing labels
Experienced

Create Doodle Polls
Experienced

Customer service oriented
Expert

7d51544d-8ba5-4613-8d9a-be3594281100

Andrew Smith


Phone:

(000) 000-0000

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

To Whom it may Concern :

Upon learning of your posting for an Administrative Specialist, I felt compelled to submit my resume for your review. As a skilled administrative professional with more than five years of experience performing comprehensive support functions and coordinating office operations, I am positioned to make a significant contribution to your company in this role.

 With my insightful ability to stimulate effective communication and organizational procedures, I excel at managing projects, orchestrating special events, and providing an exceptional level of service while partnering with all levels of management to support corporate goals and objectives.

Highlights of my experience include…

  • Achieving business-development efforts and facilitating communication between multiple departments.
  • Performing numerous, competing tasks while optimizing workflow and maximizing productivity
  • Demonstrating exceptional organization, time management, and editorial talents.
My skills in general office administration have been finely honed, and I am confident that my additional strengths will readily translate to your environment. 

Thank you for your consideration; I look forward to speaking with you soon.

Sincerely,

Adrine Abrahamyan

Employment history

Jul. 2018 – Present
West Kasey, Tennessee
Administrative Assistant, Jones, Effertz and Gorczany

  • Writing and issuing emails to dealerships
  • Collect and pay money to workers.
  • Answer telephones and give information to callers,  or transfer calls to appropriate individuals.
  • Order and dispense supplies.

May. 2014 – Jul. 2015
North Alton, New Mexico
Customer Technical Support Specialist, Abshire Inc

  • Provided Support to users concerns via email, Blog, Google Play, Facebook. Google+
  • Intensively working with the QA Team
  • Provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Check to ensure that appropriate changes were made to resolve customers’ problems.
  • Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.

Apr. 2010 – May. 2010
South Nenitachester, Maine
Trainee, Dach Group

  • Plan tour itineraries, applying knowledge of travel routes and destination sites.
  • Arrange for tour or expedition details such as accommodations, transportation, equipment, and the availability of medical personnel.

May. 2009 – Jun. 2009
Port Lisandraton, New Hampshire
Trainee, Kris, Labadie and Johnson

  • Plan tour itineraries, applying knowledge of travel routes and destination sites.
  • Arrange for tour or expedition details such as accommodations, transportation, equipment, and the availability of medical personnel.

Education

Jan. 2014
Bachelor of Arts: Socio-cultural Activities. Travel and Hospitality

  • Fadel Institute – Kevenshire, Texas

Jun. 2010
Associate of Arts: Manager-organizer in Travel and Hospitality

  • South Toy Academy – Gulgowskimouth, Pennsylvania

Aug. 2007
High School Diploma

  • Southern Kunde Academy – West Mario, South Carolina

Skills

JIRA
Skillful

Microsoft Office
Experienced

Google Apps
Experienced

Russian language
Skillful

Armenian language
Expert

Zendesk
Experienced

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Andrew Smith

Professional Summary

 Self-motivated and dedicated Administrative Assistant who excels at prioritizing, and compleating multiple tasks simultaneously. Flexible and hardworking with strong drive to succeed. Well-organized with in-depth technical knowledge and keen attention to detail. Extensive experience with MS Office (Advanced level in MS Excel) and Quickbooks. 

Employment history

Administrative Assistant, Greenholt, Gerhold and Abbott. West Stacie, Texas
Mar. 2020 – Present
  • Organize paper invoice to Quickbooks.
  • Coordinate inventory orders and office supplies.
  • Screen resumes submitted to company and post job openings on job boards.
  • Monitoring and responding to emails and incoming calls.
  • Record and reconcile all the expenses, purchase orders, and credit card statements.
  • Record remittance, income tax returns, and payroll for the company.
  • Create, maintain, and enter information into databases.
  • Maintain scheduling and event calendars.

Administrative Assistant, Wiegand-Harris. New Chantelle, West Virginia
Apr. 2018 – Jun. 2018
  • Recorded and kept track of the company’s account receivables.
  • Entered cheques and EFTs.
  • Maintained records and created spreadsheets for international trips made by drivers.
  • Answered and directed incoming calls, maintained office supplies and inventory.

Project Executive – Conference Division, O'Conner-Stoltenberg. Christiansenmouth, Kansas
Aug. 2017 – Sep. 2017
  • Contacted existing and new clients to drive sales and growth of the conferences.
  • Developed client base through extensive research and prospecting, identifying new prospecting targets.
  • Meet with internal organizing committees to discuss the scope of the conference based on previous year’s data, reviews, and feedback.
  • Negotiate prices, terms of sales and service agreements with top executives (CEO, VP, and Directors) from top fortune 100 companies.

Event Manager (Internship), Waelchi-Breitenberg. Baumbachfort, Iowa
Jan. 2017 – Feb. 2017
  •  Worked under Area Manager for the execution of two major fundraising events, including finances, marketing, and promotion.
  •  Generated sponsors, vendors, participants and volunteers for the events.
  •  Created a new website and Facebook page and posters using graphic design software, for promotion of the events.
  •  Worked under Area Administrator and gained experience in filling out batch control sheets for the organization’s revenue, compiling data, scheduling appointments, typing and proofreading contracts for vendors and sponsors.

Education

Western Kshlerin, South Moseburgh, Nebraska
Associate of Applied Science, Business Administration, Jun. 2017

Accomplishments

Personal info


Phone:

(000) 000-0000

Address:

287 Custer Street, Hopewell, PA 00000

Languages

English








Hindi








Punjabi








Skills

Ability to work under pressure








Time Management & Adaptability








Customer Service








Organization & Professionalism








Written & Verbal Communication








Quickbooks








MS Office