administrative assistant Archives

Work well independently and on a team to solve problems.
provided superior customer service to clients by addressing all questions and concerns.
organized and prioritized work to complete assignments in a timely, efficient manner.
aimed to achieve complete customer satisfaction.
worked to ensure quality service and addressed & resolved all customer issues.
worked to alleviate executive overload by handling all customer interactions for company including walk-ins, email, phone and fax interactions.
implemented problem solving skills to work through employee, customer, and managerial staff issues and challenges.

Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations
Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work., statistical, or monthly reports.
Utilized various methods to reconcile account discrepancies.
Provide training and orientation to new staff on kiosk.

Provide day-to-day administrative support to the team
Handle incoming and outgoing correspondence and telephone calls
Assist with emails, letters, proposals, spreadsheets and other documents for the team
Handle travel bookings including flight, hotel and car pick up arrangements
Collect and submit expense statements for the team
Provide support on the preparation of presentation materials for the department

Handled new hire paperwork and termination paperwork.
Created and filed away folders and I-9s for each employee.
Placed all employee information into Aloha and RSI system.
Handled a multi-phone line system.
Ordered supplies, filed invoices, and organized.
Confidentiality was a must.

Ensured OSHA compliance by maintaining Safety Data Sheets for substances, installing OSHA compliant disposal measures, and other safety measures
Billed and maintained patient accounts, collected reimbursement from Medicare, Medicaid, and health insurance companies, kept records of collections and disbursements, and ensured accounts are balanced.
Set up and managed conversion from paper patient charts to an Electronic Medical Record system, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
Entered and maintained patient information into electronic database.
Faxed relevant patient treatment and diagnostic information to lawyers for lawsuits and workers’ compensation cases.
Created documents and spreadsheets, including patient sign-in sheets, spreadsheets of patient information, and notification letters to patients with outstanding balance.

Plan meetings and take detailed minutes.
Assist in the preparation of regularly scheduled reports.
Update and maintain employee benefits, employment status, and similar records.
Update and maintain office policies and procedures.
Order office supplies and research new
deals and suppliers.
Submit and reconcile expense reports.

Organize paper invoice to Quickbooks.
Coordinate inventory orders and office supplies.
Screen resumes submitted to company and post job openings on job boards.
Monitoring and responding to emails and incoming calls.
Record and reconcile all the expenses, purchase orders, and credit card statements.
Record remittance, income tax returns, and payroll for the company.

Preparing, maintaining, and updating employee file.
Assisted with event planning, including associated travel and logistical
arrangements. Helped interview and on-board 5 new employees.
Developed procedures to more efficiently manage day-to-day office
functions.
Booked all meetings, conferences and travel for managers.
Managed calendars for company’s Senior life underwriters.

Answer telephone (EPBAX), screen and direct calls.
Take and relay messages, provide information to callers.
Working as a front office executive.
Receiving postal, courier packages addressed to the employees of the organization and sending them to the addressed person correctly.
Coordinating the communication between employees of different departments.

Managed the reception area, including greeting visitors and responding to telephone and in-person requests for information and appointments with owner.
Served as central point of contact for all outside vendors.
Planned meetings at the corporate office and prepared conference rooms.
Dispersed incoming mail to correct recipients throughout the office. Received and distributed faxes in timely manner.
Managed the day-to-day calendar of the company’s owner.

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Located
Answer phone calls and direct calls to appropriate parties or take messages. and correct data entry errors, or report them to supervisors.e copies of correspondence or other printed material.
Set up and manage paper or electronic filing systems, recording information, updating paperwork.

Set up and manage paper or electronic (EMR) filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
Schedule and confirm appointments for scheduled patients.
Monitor, record, and report symptoms or changes in patients conditions.
Assisted senior administrative staff in various administrative works such as prepared the documentation for ISO application.

Coordinated with the IT department for any errors in the software, upgrading the system to make it more efficient.
Coordinating office activities and operations to secure efficiency and compliance a company policies.
Answer telephones and give information to callers and Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
Coordinate and Establish work procedures or schedules and keep track of the daily work of clerical staff.
Supervise cleaning crew and cleanliness of office and other work place space.

Office coordination: manage work flow with in the office, ensure office equipment is properly handled and is in good working condition.
Providing schedule support: plan work schedules for call center agents and organize and schedule meetings for the managing director.
Carrying out administrative duties such as filing,copying,typing e.t.c
Providing Human resource support: Posting job opportunities, receiving applications, screening applications as directed by the human resource manager.
Greeting visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
Establishing work procedures or schedules and keep track of the daily work of clerical staff.
Communicating and resolving any administrative problems to the managing director.

Responded to emails and other correspondence to facilitate communication and enhance business processes.
Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Worked with accounting department to prepare weekly and monthly reports and budgets.
Interact with customers and couriers via telephone and emails.

arrange books in order to prepare for the following year school curriculum.
Worked directly with Assistant Division Director to streamlined office documents. .
Contributed to smooth business operations by planning and organizing meetings and conferences, including conference calls.
Maintained a 90% overall satisfaction rating over a two-month internship period

Provided support to the department managers and employees,assisting in daily office needs and managed general administrative activities. Screen phone calls and routing callers to the appropriate party.
Greet and assisted visitors.
Maintain polite and professional communication via phone,e-mail, and mail.
Translated for spanish speaking family .
Interpreted documents for parents from english to spanish. Assisted in meetings for translation purposes.
Proficient in Microsoft Office .
Register, release or transfer student records; complete enrollment information.

Attending to incoming calls
Coordinating staff meetings
Routing GPS maps
Receptionist 2/5 days a week

Assisted the banquet hall manager with booking appointments and events. This included meeting with the clients and going through menus, reception details, showing them the reception rooms and facilities, and co-ordinating the day for them; which included making the set menu and posting it for kitchen staff and chefs.
Placinglacing orders which included food inventory orders for the kitchen, and front of house. When orders arrived coordinating the correct departments where they should be going.
Proficient in word and Excel programs and have a good understanding of overall programs used and related to administrative work. Was responsible for creating many documents with these programs, including inventory related Excel sheets and menus.
Responsible for answering phones and dealing with any issues or concerns clients may have had. This included any complaints that they had in regards to service or their event. In cases such as these, my responsibility was then to satisfy the customer. I was successful with any complaint that was brought to my attention, and the client left happy and satisfied

Responsible for all daily administrative activities including but not limited to: setting appointments with potential clients and managing company calendar.
Conducted interviews and vetting for qualified buyers and sellers.
Arranged board meetings for board members and prepared summary and minutes.
Tracked and documented company expenses and petty cash.
Negotiated prices of products for selling and buying.
Coordinated with subcontractors and outside companies that worked the company.

Answered phones in a professional manner provided answers when possible and transferred calls or took messages when needed.
Greeted guests in the oﬃce and directed them appropriately.
Perform clerical work such as typing documents printing copying faxing etc.
Set up meetings and appointments with customers or partners.
Placed orders for necessary oﬃce items.
Entered customer and client information into computer system for easy reference.
Obtain all necessary signatures on listing agreements disclosures and other necessary documentation.

Filing all paper
Distributing the letters to concerned persons.
Photocopying all kind of letters/documents as required.
Sending and receiving the faxes on a daily basis as required.

Planned and coordinated logistics and materials for board meetings, committee meetings and staff events
Compiled company information and related material and distributed it to candidates
Handling all official correspondence
Communication by facsimile, email & internet

Develop reporting dashboard in MS Excel for efficient and timely expense control.
Implemented safety procedures to be followed by security staff resulting in 10% reduction of insurance costs.
Restructured the bus washing process to save materials, time and get better results.
Efficiently received all the money generated by drivers every day to be counted and transferred to the financial institution

Prepare trip ticket, letters, request letters.
Entry the important files of the Motor Pool Department.
Updating of data in the System.
Preparing Timesheet of the Department Directors and Senior Staff.
Other jobs as may be assigned from time to time by my immediate superior.
Attending telephone calls
Making travel arrangements

Inserts all deceased information into mortuary system.
Completes all printed needed for funeral services .
Training new employee
organizational systems
Checks on inventory monthly
Runs company errands
Prioritize work

Managed files for claimants taking FMLA
Ran daily reports for each client and entered new leaves into Excel
Received hundreds of faxes daily and delivered them to the recipient
Processed and delivered settlement checks to the proper manager

Conduct phone calls which include answering questions, sending reminders, promoting BPM and organizing events
Receive, track and file payments to and from BPM. Follow up and respond accordingly to outstanding payments from customers or other companies, as well as organize all filing and paperwork to ensure smooth daily proceedings
Create a welcoming environment for all staff and customers while keeping BPM priorities in mind
Screened and sorted incoming mail, faxes and deliveries, routing to appropriate personnel.

Interfaces with various levels of management across the organization and with clients.
Sets up and maintains official department filing system, records management, and databases.
Prepares memos, correspondences, agendas, and policy explanations.
Complete department reporting requirements and form completion.
Tracking budget expenses and variances.
Standard administrative functions such as screening telephone calls, scheduling appointments, maintaining the calendar, and coordinating meetings.

Arranged schedules for management to meet with clients and business partners.
Composed, sent, received, and distributed correspondence through letters and emails.
Handled customers questions and complaints with professional courtesy.
Inventoried office supplies and managed ordering new supplies whenever required.
Managed pay roll for employees.
Prepared weekly logs of business activity.

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