061178e4-7e69-4879-b84d-257422c13b3b

Andrew Smith


Phone:

(000) 000-0000

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Client-centric finance professional with over 5 years of experience working in both local and BPO company as a Account Receivable specialist.  Committed to providing first-class customer service to deepen relationships with consumers and engage them in the products and services offered.  Expert in Billing, Cash Applications and other Account Receivable duties. 

Employment history

Jan. 2020 – Present
Kendrickbury, Maryland
Accounts Receivable Specialist, Miller and Sons

  • Receive payments and post amounts paid to customer accounts.
  • Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
  • Arrange for debt repayment or establish repayment schedules, based on customers’ financial situations.
  • Advise customers of necessary actions and strategies for debt repayment.
  • Persuade customers to pay amounts due on credit accounts, damage claims, or nonpayable checks, or to return merchandise.
  • Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.
  • Locate and monitor overdue accounts, using computers and a variety of automated systems.
  • Answer customer questions regarding problems with their accounts.
  • Record information about financial status of customers and status of collection efforts.
  • Sort and file correspondence, and perform miscellaneous clerical duties such as answering correspondence and writing reports.
  •  Sending of updated Customer’s Account Statements. 

Dec. 2015 – Dec. 2016
Riceport, Connecticut
Accounts Receivable Staff, Wuckert and Sons

  • Arrange for debt repayment or establish repayment schedules, based on customers’ financial situations.
  • Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
  • Receive payments and post amounts paid to customer accounts.
  • Advise customers of necessary actions and strategies for debt repayment.
  • Persuade customers to pay amounts due on credit accounts, damage claims, or nonpayable checks, or to return merchandise.
  • Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.
  • Locate and monitor overdue accounts, using computers and a variety of automated systems.
  • Answer customer questions regarding problems with their accounts.
  • Record information about financial status of customers and status of collection efforts.
  • Trace delinquent customers to new addresses by inquiring at post offices, telephone companies, credit bureaus, or through the questioning of neighbors.
  • Sort and file correspondence, and perform miscellaneous clerical duties such as answering correspondence and writing reports.
  • Perform various administrative functions for assigned accounts, such as recording address changes and purging the records of deceased customers.

May. 2007 – May. 2010
West Hobertmouth, Minnesota
Sub-con Planner, Swaniawski and Sons

  • Inspect finished products for quality and adherence to customer specifications.
  • Set up and operate production equipment in accordance with current good manufacturing practices and standard operating procedures.
  • Calibrate or adjust equipment to ensure quality production, using tools such as calipers, micrometers, height gauges, protractors, or ring gauges.
  • Troubleshoot problems with equipment, devices, or products.
  • Monitor and adjust production processes or equipment for quality and productivity.
  • Test products or subassemblies for functionality or quality.
  • Prepare and assemble materials.
  • Measure and record data associated with operating equipment.
  • Assist engineers in developing, building, or testing prototypes or new products, processes, or procedures.

Education

Jun. 2015
Bachelor of Science: Accountancy

  • Southern South Dakota Academy – Shawneeburgh, California

Sep. 2007
Associate of Applied Science: Industrial Technology

  • East Herman – New Wilson, Indiana

Skills

MS Excel
Experienced

SAP
Experienced

Account Reconciliation
Experienced

380b1b52-76ad-41cc-9118-8d1a3e0ebbdb

Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

Motivated, adaptable team player, and Business Professional offering 20 years of experience managing claims and providing ongoing support to various individuals.   Dedicated, tireless professional with a keen ability to maximize both time and business efficiencies.  Well-organized with in-depth technical knowledge and infinite attention to detail.

Employment history

Accounts Receivable Specialist, Ortiz-Williamson. Bernieberg, Missouri
Mar. 2017 – Present
  • Contact insurance companies to check on status of claims payments and write appeal letters for denial on claims.
  • Bill Medicare, Managed Care, Workers’ Comp, VA, and Medicaid Co-insurance.
  • Coordinate with office managers regarding posting payments, balancing cash, billing issues, any setup issues.
  • Input new rates each year based on fee schedule.
  • Perform month-end duties.
  • Input miscellaneous invoices into Point Click Care.
  • Process EOB’s.
  • Process oxygen invoices for all Pennsylvania facilities.

Credit & Collections Specialist, Lebsack Group. Lake William, Tennessee
Feb. 2015 – May. 2015
  • Contact all assigned past due accounts, including Large chain accounts.
  • Set up payment plans/arrangements with customers.
  • Send out appropriate credit letters as needed (past due, COD, Final Demand, etc.), 
  • Follow up with customers on payment plans within 5 days of promised/scheduled payments, Place past due customer on COD if they are carrying a past due balance of over 60 days.
  • Process faxed checks (CHAX) as needed.
  • Research all customer questions and or complaints in a timely manner, Process NSF checks, Set up new accounts within one/two days, research within five days (credit references, bank reference, DNBi, etc.).
  • Review and process credit authorizations.
  • Manage customer file maintenance/Scanning customer files.
  • Keep customer accounts complete and up to date.
  • Review customer terms, upon request.
  • Complete and return credit references on our customers when requested from other vendors.
  • Help out with other misc. credit duties.
  • Make sure all contact with customers and K&M drivers is noted accurately.
  • Perform various miscellaneous tasks given by the Credit & Collections Supervisor.

Intermittent Claims Specialist, Thompson, Nienow and Koepp. East Korytown, Ohio
Nov. 2014 – Dec. 2014
  • Interview or correspond with claimants, attorneys, employers, and physicians, or other relevant parties to determine claim settlement, denial, or review.
  • Processed forms for payment.
  • Assisted with special projects.

Housekeeper, Kerluke, Marvin and Daniel. Rinamouth, Missouri
Jan. 2014 – Mar. 2014
  • Performed various cleaning duties for clients, such as, cleaning, dusting, vacuuming, cleaning bathrooms and other tasks as needed.

Office Assistant, Turcotte, Huels and Mueller. Lake Lahoma, Alabama
Nov. 2013 – Dec. 2013
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Use computers for various applications, such as database management or word processing.
  • Create, maintain, and enter information into databases.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Reviewed applications and scheduled interviews.
  • Conducted orientation for new employees
  • Assisted with payroll and entered PTO in system. Worked in excel and printed weekly payroll sheets for employees to sign-off.
  • Assisted Logistics manager with driver paperwork.
  • Created files for drivers with information regarding DOT physicals and CDL information.
  • Updated various reports in excel regarding laundry quantities/charges.
  • Printed invoices for billing to send to vendors.

Patient Regisration/Credit Balance Specialist, Carroll-Dare. Borisview, Maine
Mar. 2013 – Apr. 2013
  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Receive payment and record receipts for services.
  • Transmit information or documents to customers, using computer, mail, or facsimile machine.
  • Registered patients and verified demographic information and scanned insurance cards into PowerChart.
  • Updated AS400 with correct patient information
  • Researched accounts that have credit balances.
  • Refunded credit amounts to patient’s who had a credit balance.
  • Researched payments received by banking facilities.

Workers' Compensation Claims Specialist, Greenholt-Balistreri. Susannafurt, Wisconsin
Nov. 2002 – Mar. 2008
  • Managed a caseload for lost-time claims for over 100 employers.
  • Interview or correspond with claimants, employers, attorneys, and physicians, or other relevant parties to determine approval or denial.
  • Analyze information gathered by investigation, and report findings and recommendations.
  • Collect medical documentation to assist with the determination of claims.
  • Collected wages from employer to set the Full Weekly Wage and Average Weekly Wage.
  • Paid various types of compensation.  
  • Communicated with injured workers and employers any decisions made.
  • Requested police reports from the State Highway Patrol or local Police Departments when the injury involved a motor vehicle accident. 
  • Reviewed MIRA elements and all claim documentation to figure settlement amounts. 

Word Processor, Mertz-Ferry. South Noe, Illinois
Mar. 1994 – May. 1994
  • Locate and correct data entry errors, or report them to supervisors.
  • Typed BWC Allowance and Disallowance orders.
  • Scheduled hearings, mailed hearing scheduled to all parties of the claim, Rescheduled hearing as necessary.
  • Typed of the findings of the hearing and mailed to all parties. 
  • Store completed documents in appropriate locations.
  • Locate and correct data entry errors, or report them to supervisors. 

Clerk, Graham, Jaskolski and Sipes. Lionelmouth, Michigan
Apr. 1993 – Aug. 1993
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Prepared files to be sent out of the office and received files back into the office.  
  • Logged the transmittal of files on a CRT.
  • Pulled claim files for Claims Representatives.
  • Picked mail up from Post Office.
  • Open, time-stamped, and distributed mail to the appropriate parties.
  • Prepared mail and ran through the mail machine.
  • Dropped mail at the Post Office.
  • Kept track of postage used on the postage meter.

Education

Eastern Kansas College, South Jaysontown, New Jersey
Bachelor of Science, Business Administration, Jul. 2013

Ruecker College, Feeststad, New Jersey
Associate of Arts, Business Administration, May. 2007

Northern Okuneva College, Hoegerbury, Idaho
Associate of Arts, Human Resources, Feb. 2006

Skills

Typing
Experienced

Microsoft Excel
Skillful

Microsoft Word
Experienced

Microsoft Outlook
Experienced

Customer Service
Experienced

af16bf38-a1eb-4165-af62-63a9d691c04a

Andrew Smith


287 Custer Street, Hopewell, PA 00000

(000) 000-0000

Professional Summary

Client-centric finance professional with over 3 months of experience working for renowned companies like Inmobi as a outsourced Accounts receivables specialist. Committed to providing class customer service to deepen relationships with consumers and engage them in the products and services offered.  Expert in verification, validation, financial planning, and collections with target orientation. Enthusiastic, results-driven leader with extensive success collaborating with subject matter experts to develop and execute creative solutions.

Employment history

Accounts receivable Specialist, O'Hara LLC. West Jeramyland, Alabama
Nov. 2019 – Present
  • Advise customers of necessary actions and strategies for debt repayment.
  • Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.
  • Answer customer questions regarding problems with their accounts.
  • Record information about financial status of customers and status of collection efforts.
  • Negotiate credit extensions when necessary.
  • Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
  • Receive payments and post amounts paid to customer accounts.

Finance Intern / Industrial training, Zieme Inc. West Genevive, South Dakota
Apr. 2018 – May. 2018
Active participation in co-ordination with the inbound employees with in a short period of time. Was part of inventories in stories, bookkeeping, validation of vendor invoices, and work culture with grooming and high end responsibilities.

Finance Intern, Kihn, Bode and Johnson. Lake Scot, Montana
Aug. 2017 – Sep. 2017
Could have a great insight and exposure to GST and Tally ERP9.

Education

Southern Florida Academy, Strosinmouth, Massachusetts
Bachelor of Commerce, Finance and Accounts, Oct. 2019

Skills

Team co-ordination

Quality assurance

Adaptive learner

Communication & behavioral

Email writing

Tally ERP 9

Accounts receivable

accounts receivable specialist

  • Follow month end procedures to balance General Ledgers and verify cash posting is completed 
  • Scan customer checks and upload to bank lockbox. 
  • Assist coworkers with questions regarding cash application
  • Work closely with IT to resolve system process issues
  • Various tasks as needed  
  • Review and check existing loan transactions; 
  • Assisting Uploan partners in relation to deduction/reconciliation of borrower’s account; 

accounts receivable specialist

  • AR Specialist is responsible for invoice creation and sending out to any Uploan partners; 
  • Loan/Borrower’s account reconciliation including account maintenance; 
  • Reconciliation of billing and payment receive; 
  • Payment application for any payment received from the bill/ invoice issued; 
  • Cash reconciliation in relation to the payment made in the Loan Account System; 
  • Account validation if actual payment was received; 
  • Serves as control check for all Re-loan application; 

accounts receivable specialist

  • Apply large file lending partner payments 
  • Process credit card payments through fax and email correspondence, including accessing websites to obtain credit card information 
  • Deposit credit card GL’s daily
  • Assist internal departments with resolving credit card order holds

accounts receivable specialist

  • Manage invoicing for organization through cash receipts processing, reconciliations.
  • Oversaw disputes resolution and reconciliation for client accounts.
  • Worked with account holders to collect and reconcile accounts through claim credits.
  • Processed a certain amount of payments every week.  
  • Ran falcons to process payments through the data screen.

accounts receivable specialist

  • Processed invoices and generated various financial reports. 
  • Maintained accounts receivable database. 
  • Set up and maintained client and project files.
  • Run various reports to find unprocessed credit card orders 

accounts receivable specialist

  • Researched and reconciled any discrepancies with payments received, batches posted and bank balances
  • Collected on accounts by sending bill reminders and communicating with responsible parties via phone, email, or mail
  • Managed daily office operations by organizing, planning and prioritizing workload, performing administrative activities and training and developing new staff
  • Created and updated Excel spreadsheets to document office activity and create reports
  • Maintained client accounts by processing applications, policy changes, calculating premiums and inputting information into a database
  • Resolved customer concerns, complaints, and inquiries using exceptional problem-solving skills 
  • Performing End to End process-Reconciliation and Reserve.

accounts receivable specialist

  • Prepare customer statements, bills and invoices, and reconcile expenses to the general ledger
  • Calculate and post receipts to appropriate general ledger accounts and verify details of transactions, such as funds received and total account balances
  • Compile and sort documents, prepare and post invoices and credit and debit memos
  • Work with collections personnel to verify status of delinquent accounts and solicit payments on overdue accounts
  • Rely on instructions and pre-established guidelines to perform the functions of the job
  • Work under immediate supervision
  • Typically report to a supervisor or manager

accounts receivable specialist

  • Tracked contracts, proposals and waivers to keep billing accurate and current.
  • Researched and resolved customer claims related to shortages, discount violations and returns. 
  • Searched for accounts and typed up invoices.
  • Prepared accurate financial statements at end of the quarter.

accounts receivable specialist

  • Print and distribute bank statements 
  • Monitoring emails through a specific AR email box to gather and organize remittances  
  • Post incoming ACH/EFT/Wire payments accurately and efficiently for Domestic, International, and Intercompany accounts.
  • Process chargebacks for stop payments and NSF 
  • Verify and process outgoing refunds to customers  
  • Run daily/weekly/monthly reports for residual payments, correspondence, and bad debt   
  • Confirm banking information and take credit card payments via phone

accounts receivable specialist

  •  Trained physicians, nurses and staff on all coding policies and procedures via Remote desktop
  • Used Encoder Software Coding Program
  • Installed protocols and softwares to ensure all charges captures and billed appropriately
  • Regularly maintaining and updating of O/S – Windows, Anti-virus, Application Software License(s) along with overall IT asset tracking and management
  • System, setup and maintenance of the user account, data recovery, etc 

accounts receivable specialist

  • Maintaining client databases for accurate reporting
  • Creating and distributing customer invoices
  • Reconciling and posting accounts receivable 
  • Notifying customers of delinquent accounts to solicit payment

accounts receivable specialist

  • Responsible for Managing & billing claims to the insurance company
  • Resolving the denials which have been received from the insurance company
  • Charge Entry for the Ambulatory Surgical center within 9 hours from the patient discharge time
  • Provide insurance companies with additional documentation or records (if requested) to expedite payments and resolve denials
  • Reviewed CPT and ICD-9 codes for accuracy on patient ledgers
  • Working on the clearing house rejections with in 72 hours from the time claim initially billed

accounts receivable senior specialist

  • Performing day to day high volumes of financial transactions, including verifying, classifying, computing, posting and recording accounts receivables’ data.
  • Processing accounts and incoming payments in compliance with financial policies and procedures.
  • Ensuring on time collection by preparing and providing account statements and communication with customers via phone or email.
  • Reconciling the accounts receivable ledger to ensure that all payments are accounted for and properly posted.
  • Verifying the validity of account discrepancies by obtaining and investigating information from sales, trade promotions, customer service departments and customers.
  • Resolving collections by examining customer payment plans, payment history, credit line; coordinating contact with credit team.
  • Generating monthly, quarterly or annual financial statements and reports detailing paid and unpaid invoices and other accounts receivable activity.

accounts receivable specialist

  • Managed tenant and lease databases
  • Prepared monthly billings
  • Received and posted payments to customer accounts
  • Answered customer inquiries regarding problems with accounts

accounts receivable specialist

  • Post ERA payments in an accurate and timely manner for BCBSM, Medicare and Medicaid.
  • Report any trends in error codes, adjustments and payments to supervisor.
  • Daily cash applications.
  • Daily check deposits.

accounts receivable specialist

  • Reviewed and processed credit memos.
  • Ran daily reporting.
  • Entered billing information into customer’s external systems.
  • Researched and resolved unapplied cash and credits.
  • Reviewed and processed incoming check deposits.

accounts receivable specialist

  • Bill Medicare, Managed Care, Workers’ Comp, VA, and Medicaid Co-insurance.
  • Coordinate with office managers regarding posting payments, balancing cash, billing issues, any setup issues.
  • Input new rates each year based on fee schedule.
  • Perform month-end duties.
  • Input miscellaneous invoices into Point Click Care.
  • Process EOB’s.
  • Process oxygen invoices for all Pennsylvania facilities.

accounts receivable specialist

  • Submit patient claims and work directly with insurance adjusters to resolve outstanding insurance payments.
  • Provide a high level of customer service to patients through the troubleshooting and resolution of complaints.]
  • Develop process improvements to prevent reoccurring patient complaints. 
  • Responsible for servicing more than 250 Workmen’s Compensation and Fallon Health patient accounts.
  • Ensure regulatory compliance with HIPAA, OSHA, Labor Laws, and other federal, state and local regulations. 

accounts receivable specialist

  • Handled high volume of in-bound calls pertaining to reconciliation of delinquent accounts and invoice discrepancies.
  • Identified, researched, and resolved billing variances to maintain system accuracy.
  • Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
  • Closely managed monthly reconciliation schedules of all assigned accounts.