account manager

  • Training and Mentorship
  • Sales and Marketing techniques
  • Brand Awarenesss
  • Account Management

account manager

  • Met with customers to promote MGIC’s Private Mortgage Insurance solutions and expand/sell new business. 
  • Relationship Management
  • Growth of profitable market share by proactively identifying and capitalizing on new opportunities in the states of Arkansas and Oklahoma. 
  • Analysing programme performance & reporting. 

account manager

  • Generate new business as well maintenance and revenue growth of existing data base
  • Promote new and key products to new and existing customer base through demonstrations and presentations.
  • Manage customer service issues to ensure highest level of satisfaction and retention. 
  • Manage pipeline – maintaining accurate forecast and activity reports
  • Maintain database of calls to prospects for future use and communications

account manager

  • Oversee the flow of cash or financial instruments. 
  •  Received appreciation from Business Head for streamlining the process flow 
  • Regularly client contact & relationship building. 
  • Weekly conference calls with programme updates making sure the client is up to date with all actions and that the scheme is being affective. 

account manager/order processing team lead

  • Managed team of 5 Data Processing Specialists
  • Promoted to Account Management servicing customer base of 100 with upgrades and renewals
  • Took incoming customer calls, answered inquiries and handled requests
  • Participate in and support Technology Operations activities and processes such as Operational Readiness, Application Rationalization, and execution of the Service  Improvement Plan 

account manager

  • Plan budgets and arrange for purchase of 
  • Monitor customer preferences to determine focus of sales efforts. supplies.
  • Identify training programs essential for the team from a support point of view 
  • Escalate any issues and manage crisis events as per standard procedures 

account manager

  • Creating business proposals for potential clients
  • Drafting the content for the monthly newsletter
  • Sitting in on meetings, taking meeting minutes, and participating with ideas for clients
  • Teams operate out of Chennai and Makati (Phil) and team strength was 86. 

account manager

  • building and maintaining relationships by providing travel related itineraries and being the main contact for all inquiries related to travel and supporting costs 
  • analysing problems related to travel and effectively resolving problems in order to comply with client’s travel policy 
  • working with various booking and information systems in order to provide excellent service 
  • managing all accounts receivables 
  • providing monthly or quarterly reports regarding travel program by analysing booking trends and providing recommendations on how to reduce cost and increase productivity
  • assisting with new client implementation and developing travel policy 
  • coordinating with business development managers to ensure client satisfaction and retention in a defined portfolio of accounts

account manager

  • Responsible for 6 key FMCG/Hospitality clients and their multiple employee/B2B/channel incentive schemes. 
  • Acting as first point of call for all clients and as escalation for participant queries. 
  • Responsible for planning, launching, running and analysing incentive and motivation schemes. 
  • Liaising with both internal and external suppliers. 
  • Developing and managing budgets. 
  • Monthly billing & invoicing. 
  • Ensuring the highest level of customer service, ensuring all SLA’s and requirements are met by all members of the Account Team. 

account manager

  • Client :- Dell, Symantec,  Compaq & HP 
  • Positions held Account Manager, Team Manager, Group & Team Leader 
  • Projects handled such as  NortonLive SPS Front & BackEnd, Dell Desktop & XPS, Dell Canada, Dell & Compaq and HP Technical Support
  • Responsible in transitioning entire SPS project in Chennai. 
  • Manage daily end to end activities of the fulfillment team 
  • Ensure KPI are delivered on acceptable standards weekly/monthly/quarterly basis. 
  • Responsible to deliver daily SLA, Customer satisfaction, dissatisfaction metrics, Quality metrics, and productivity metrics. 

account manager, financial services, mid-size enterprise

  • Retained 99% of my $603k assigned territory for 2016 and 2017
  • Achieved 130% of assigned sales quota for 2016 and 2017
  • Grew territory by a total of $173k through 2016-17 
  • Established key relationships with 6 tenured CIO clients 
  • Graduated from extensive 8-week training/on-boarding program

junior account manager

  • Drafting, editing, and finalizing press releases and media alerts
  • Building media and influencer lists when needed
  • Pitching to media/influencers and inviting them to events per clients’ request
  • Strengthening media/influencer relationships
  • Managing social media platforms for clients by creating social media strategy, content calendars, and scheduling posts
  • Planning, assisting, and attending events 
  • Building public relations reports for specific clients

account manager

  • Developed and implemented communications and social media and strategies for all the clients under my account.
  • Coordinated fundraising events for our clients.
  • Oversaw production of promotional material and other marketing collateral for various clients.
  • Proposals, presentations and monthly report writing for all accounts.
  • Media Engagement.

account manager

  • Support more than 300  clients to build their online advertise plans. 
  • Looked for opportunity to expand business in Alibaba.com and its own region business clubs. 
  • Improved customers relationships via training and business club team-building activities.
  • Develop training materials and procedures, or train users in the proper use of hardware or software.Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter.

account manager

  • Contact all customers whose Rental Agreements have expired for non-renewal and determine the customer’s need, expectation or problem
  • This will most often be done by phone but may require going to the customer’s residence to either discuss their account or pick up the merchandise either at the customer’s request or as a dictated by Company Policy
  • Demonstrate diligence, urgency, impartiality and consistency regarding accounts management
  • Contact references on all accounts that do not return calls
  • Mail letters according to mail program
  • Recognize and create opportunities to renew customer agreements
  • Schedule voluntary turn-ins of merchandise when bringing a Rental Agreement current is not likely

account manager

  • Managed 200+ accounts by reviewing and mitigating discrepancies and collaborating with account holders.
  • Client Interactions regarding the resumes.
  • Recruitment for mid to senior-level.
  • Perform data gathering and analysis related to staffing activities, prepare reports as required, and ensure hiring and candidate status are kept up-to-date. 

account manager

  • Motivated team members to meet and exceed sales targets.? -Expanded customer base by identifying needs, developing solutions and delivering client-centered products.
  • Masterminded highly successful digital strategies for various platforms to attract customer engagement. 
  • Orchestrated, executed and monitored performance of campaigns to boost brand awareness and profitability. 
  • Helped local clients expand business operations through targeted advertising.

account manager

  • Find and approach agencies to join our property portal, in ways of LinkedIn, Networking, Cold Calling, Warm Calling
  • Assist the clients in every step of the on-boarding process and administer training and technical support
  • Assist clients by providing information and resolving their complaints.
  • Answer clients’ questions, and provide information on procedures or policies
  • Help the agencies with their listings – recommend properties to be highlighted and oversee the quality of listed property descriptions

account manager

  • Account manager on various local client accounts such as NRMA, New Holland Agriculture and Poulos Bros handling the development and delivery of digital campaigns.
  • Prepared regular reports of progress and forecasts to internal and external stakeholders using key account metrics. 
  • Collaborated with media representatives to optimize coverage of special events.
  • Elevated account management effectiveness by predicting potential competitve threats to determine proactive solutions.

account manager

  • I was able to close a deal on my third month
  • I was able to secure a deal worth 3 months target
  • I have actively participated in events/ gatherings with CREBA, HRAP, CMAP and etc.
  • I was the first Account Manager to introduce a new business solution to new and existing clients
  • Added new pipeline

account manager

  • Client management for those in the tourism industry.
  • Manage our service centre along with two other account managers.
  • Guide clients in using the Booking Boss booking management system to the full potential for their own business.
  • Played an integral part in generating new sales that will turn into long-lasting relationships. 

account manager, media & advertising operations

  • Uses leading ad tech platforms for search, display, video, and mobile ad campaigns in managing and optimizing online ad campaigns
  • Communicate with clients and manage their accounts
  • Campaign Creation
  • Served as the link of communication between key customers and internal teams Resolve any issues and problems faced by customers and deal with complaints to maintain trust. 

account manager

  • Implement national/regional promotions in relation to the segmented channel management process. 
  • Achieve pre-determined sales/brands and market share targets. 
  • Influence liquor retail pricing within segments. 
  • Maintain stock levels within segments. 

account manager

  • New Client development.
  • Business development from education clients and designing activation plan for students engagement .
  • Expanded the relationships with existing clients by continuously proposing solutions that meet their objectives. 
  • Ensured the correct products and services are delivered to customers in a timely manner. 

account manager

  • Manage and forecast key account metrics, helping all accounts consistently grow their business.
  • Managing hiring needs for 3 high growth Fintech  SAAS based startups globally
  • Tracking and performance reporting and analysis for all the hiring needs for major accounts.
  • Building good relationships with clients and candidates.
  • Lead a team of 5 recruiters for fulfilling the recruiting needs for the clients
  • Training the Team to achieve the recruitment targets
  • Management of social media accounts for searching for potential candidates

account manager

  • Manage various types of insurance policies with commercial lines,  maintaining records, handling policy renewals, issuing certificates, etc.
  • Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes to coverage
  • Developed trust relationships with a portfolio of major clients to ensure they do not turn to competition. 
  • Acquired a thorough understanding of key clients needs and requirements. 

account manager

  • Managed up to 80 small store accounts in multiple geographical locations.
  • Negotiated contracts and pricing with customers ensuring a mutual and profitable benefit for both parties.
  • Marketed and distributed over 120 packaged goods, ensuring proper placing of products based on demographics.
  • Continually finding innovative ways to increase distribution and net gross profits while finding ways to decrease operational costs and waste of product.
  • Established and maintained long lasting working partnerships with business owners and retail management to ensure constantly increasing sales.

account manager

  • Hired to cultivate relationships and manage company’s largest accounts, including Microsoft, Barclay Card, Tommy Hilfiger, and Mazda.
  • Positioned the startup company as an expert in the space, elevating their overall brand and presence.
  • Collaborated with agency and client teams on the development and execution of paid social media strategies.
  • Oversaw $25M advertising budget and led strategy execution for global and national campaigns while achieving $0 make good rating.
  • Delivered top-of-the-class customer service and consistently helped customers achieve marketing objectives resulting in 100% client retention
  • Drove overall performance by coaching teams as well as introducing company’s standardized onboarding and training processes.
  • Managed and worked with platform partners in the development of campaign strategy that best utilized product offerings to meet client needs while driving revenue and identifying incremental opportunity.

account manager

  • Provide marketing and branding success for our clients through articulations
  • Work directly with third party Marketing, Event and Brand Managers on branding their corporate logo
  • First remote sales account manager for the company and worked from my home office to build a customer base on the west coast
  • Led on-site client meetings to go over promotional samples and marketing pitches.

account manager

  • Contact businesses or private individuals by telephone in order to solicit sales for goods or services or provide the sourcing solutions.
  • Prepared monthly, quarterly and annual reports and forecasts.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings. Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Proactively managed client correspondence and recorded all tracking and communications.