account manager

  • Performed medical billing for offshore doctors.
  • Timely and error free entry of medical bills in Software.
  • Communicated with insurances and clients to manage the revenue cycle.
  • Follow up of claims from healthcare insurance.
  • Provide signoff and report to immediate supervisor.

account manager, india office

  • Design and implement an integrated and measurable yearly Sales & Marketing Business Plan for the Indian MICE & destination wedding market, reflecting annual objectives, business development activities, KPIs, and budgets 
  • Generate qualified and prospect leads for stakeholders for corporate meetings and incentive travel and drive conversion through RFPs 
  • Plan and implement Dubai’s presence at local trade events to position Dubai as a leading MICE destination as well as generate leads and undertake study missions for key stakeholders 
  • Design and implement various bid promotion and delegate boosting strategies to win bids and to attract delegates from India. 
  • Undertake marketing partnerships to drive Dubai as a first choice for business events 

account manager/cacsi/core administrator cyber security intel

  • Empowering team, Setting the right expectation for the team in line with organizational and project.
  • Monitoring and managing clients VMS systems such as CommBuys for The State of Massachusetts.
  • Building and managing strong relationships with clients and helping product with continuous feedback.
  • Achieving sales targets through new client acquisition and growing existing client base in the assigned territory.

account manager

  • Selling online branding and database solutions to clients by assessing their business requirements.
  • Designing campaigns to spread awareness of new products and services launched in the assigned region.
  • Managing portfolio of existing Key / Enterprise accounts with multiple business unit.
  • Building strategic relationship with different stakeholders including functions like marketing, design, SEO, to ensure high end digital deliveries.
  • Achieving sales targets / Acquisitions through focus on existing client base in the assigned territory.
  • Making proposals and presentations to clients with a precise display of their visibility when placed in the online space.
  • Handling complete sales cycle ensuring committed deliveries and campaigns focus on renewals.

account manager

  • Management of sales, and relationships with customers by maintaining the company’s existing relationships with the clients.
  • Presenting company service offerings to prospective clients, client consultation and development of proposals. 
  • RFP tracking and help proposal team in proposal writing, prepare RFP/RFQ responses as and when needed. 
  • Maintaining an ongoing relationship with prospective clients, both in-person and by phone, continuously assessing and communicating how we can meet their needs.
  • Coordinating with the Recruiting & Fulfillment Team to on-board new clients, including: complete and submit job order tickets to Fulfillment Manager, facilitate introductions between new clients and assigned Customer Service Representatives, and work with Recruiting & Fulfillment Team to set up customized services according to clients’ specifications.
  • Coordinating with the hiring manager/sales through email, phone or VMS portals to get the feedback for the past submittals and interviews, delegating requirements among the team members and make sure that the delivery is done as per client SLA (Service-level Agreement) and within TAT.
  • People Management.

account manager

  • Build and formulate a digital strategy for brands. Forecast quarterly budget required for online channels
  • Provide analytical insights to stakeholders with the help of Omniture Analytics 
  • Support customer acquisition and build a customer base through sales on an online platform such as GoogleAds while maintaining a positive ROI
  • Lead teams to deliver results as per the objective 
  • Measure and analyze Web site usage data to maximize search engine returns or refine customer interfaces

account manager

  • Generated orders  for the  Timesjobs.com
  • Developed Sales plans to support emerging accounts
  • Successfully established relationships with new accounts
  • Responding to tenders and requests for information

account manager

  • Monitoring, managing, establishing and maintaining a professional relationship with key personnel in assigned customer accounts
  • Coordinating the involvement of company personnel, including support, service, and management resources, to meet account performance objectives and customers’ expectations (as per agreed SLA)
  • Proactively assessing, clarifying, and validating customer needs on an ongoing basis
  • Proposing solution development efforts that best address customer needs while coordinating the involvement of all necessary company personnel
  • Evangelizing company portfolio and business offering to the industry
  • Proactively hunting for target organizations and establish communications with the businesses that can benefit from our company’s services
  • Consulting with the key personnel, asking questions, addressing the pain areas proposing the right solution in perspective to protecting their business and data

account manager

  • Responsible for the accurate preparation of pre-renewals, renewals and proposals.
  • Reviewed all renewals and proposals prepared by Account Executives for accuracy.
  • Followed up with all insurance companies and clients in regards to claims.
  • Prepared client account receivable statements.
  • Provide administrative support for Account Executives.
  • Responded and followed up with all client inquires and requests.

account manager

  • Strategized and launched 2 new products into market; 1 in Consumer Products and 1 in Medical Technology. 
  • Managed multi-phases of project cycle, including strategy, design, development, implementation, documentation, training and closure, while also managing budget and timelines. 
  • Facilitates all administrative duties including weekly status reports, project documentation, client billing, and internal job management. 
  • Coordinates and executes internal meetings, partner and client meetings (i.e. Creative kickoffs, brand immersions, weekly client meetings, project post mortem), etc. 
  • Met and surpassed personal sales growth for 2019, with over $500k in sales. 
  • Brought in over 5 new business accounts in 2019. 

account manager

  • Calculate vouchers and credit card payments for drivers
  • Accept payments for leased and owned vehicles
  • Handle disputes between drivers and managers
  • Handle past due accounts between drivers and Metro Taxi

account manager

  • Reconcile records of bank transactions.Arrange for debt repayment or establish repayment schedules, based on customers’ financial situations.
  • Making sure the payments and the Purchase orders are inserted with the tool so as to maintain a smooth process of billing with finance teams and clients.
  • Acting as a client advocate with a focus on improving the buyer experience.
  • Conducting HR activities like grievance handling, induction etc.

account manager

  • Enabled business growth (doubled over 5 years period) by leading the implementation of a Warehouse Management System (WMS) and process optimization 
  • Facilitated the DC cultural change to adopt the WMS through the creation of cross-functional teams, and by providing coaching and mentoring to the staff involved 
  • Assigning task and requirements to the internal delivery team and chaperone them in case of issues or queries. 
  • Getting feedback from the client for the delivered business. Understanding the shortcomings and making sure the problems are eradicated.

account manager / logistics coordinator

  • Managed files of clients in the Middle East, Africa and Indian Subcontinent. 
  • Assessed and targeted customer needs to cultivate productive relationships and maintain top satisfaction levels. 
  • Responded to customers’ inquiries and complaints. 
  • Collaborated with different departments to avoid and settle service related issues. 
  • Coordinated shipping requests for expedited delivery and documented  accurately to ensure correct billing. 
  • Supervised supply chain activities that were involved in the order to delivery process, including inventory reviews, shipment planning and transportation.

account manager

  • Conducted offsite presentations to promote company products and services
  • Increased company profitability by acquiring and managing small business accounts
  • Provided comprehensive follow-up, often going between customer in various locations to resolve issues, and tailoring resolutions to meet customer needs.
  • Assisted in marketing efforts while building rapport with customers by inviting them to special company events and created appealing displays that encouraged new customer sales.
  • Prioritized account management, customer needs, customer service problem-solving and relationship building in fast-paced setting.

account manager

  • Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
  •  Handing multiple vendors and channelling the candidates through an unbiased hiring system.
  • Ensure end to end transaction from receiving a requirement to processing profiles and sharing them with client.
  • Acquiring new requisitions from client and understanding their needs and demands.

account manager

  • Working in the capacity of an account manager and being the lead point of contact for clients.
  • Acting as a channel of communication.
  • Expand the relationships with existing merchants by continuously evaluating and proposing solutions that meet their objectives
  • Handling delivery and client escalations.
  • Single point of contact between Delivery and client.
  • Collaborating with internal departments to facilitate client need fulfilment.
  • Building relationships with clients based on trust and respect

account manager

  • Support the Sales staff in all the sales related work. 
  • Develop and maintain strong knowledge of the product and services. 
  • Liaise between internal teams and clients for account related matters and provide information as required. 
  • Ran SEO campaigns to improve clients organic search rankings

account manager

  • Managing day to day accounts – new lead and existing.
  • Spearhead for ideation, pitch presentation of new leads to both internal and external group.
  • Establishing excellent relationship with clients and document all external meetings.
  • Handles above the line, below the line advertising and digital marketing platform for existing clients.

account manager

  • Manage on average 15 clients on a monthly basis. 
  • Develop integrated online marketing strategies to increase traffic and improve conversion rates. 
  • Managed a small team of digital marketing professionals through development and implementation.
  • Planned and executed integrated digital marketing campaigns for multiple stakeholders and business owners. 
  • Planned and managed the implementation of paid search campaigns across Google, Bing & Yahoo
  • Implemented landing pages to improve conversion rates
  • Implemented and troubleshoot Analytics projects using Google Tags Manager and Google Analytics

account manager

  • Assess marketing potential of new and existing  locations, considering statistics and expenditures.
  • Keeping clients satisfied with day-to-day customer service
  • Creating Standard of Procedure (SOP) for process 
  • Prioritizing among competing tasksDictionary 

account manager

  • Developed relationship with a fine art portrait photography studio into our largest client. Grew the account from one studio to all ten of their locations in California, Illinois, New York and Connecticut. 
  • Curated frames and products specifically designed for them. Traveled to Italy to work directly with our vendors. 
  • Safely handle hundreds of photos each week. Creating condition reports, invoicing and preparing them for framing. Examine finished frames for quality control and coordinate delivery.
  • Created invoicing systems and training manuals for their employees. Trained them on site so they can confidently sell the product.
  • At the same time, providing management to our showroom staff.

account manager

  • Oversee 12 regional accounts spanning 267 stores across MS and FL
  • Process reports
  • Client phone calls
  • Tracking key account metrics

account manager

  • Achieved daily, weekly and monthly acquisition and retention goals through persistent outreach, customer connectivity and personalized member relationships
  • Met quote consistently as top Account Manager in certification class
  • Member of a team that broke company records for most new members in a 15 day period
  • Manage client accounts, processes

account manager

  •  Distribution sales to local bar and restaurants of beer and other alcoholic beverages.
  • Achieved over 100% of plan each year with company
  • 90% Market Share on draft lines in accounts
  • Promoted twice in 3 years to larger volume routes

account manager

  • Cold and warm called prospective clients to establish new business
  • Primarily sold numismatic and bullion coins
  • Observed customers and listened closely to questions and made recommendations accordingly
  • Followed up with established customers to offer additional product releases

account manager

  • Building and maintaining strong, long lasting client relationships.
  • Handling Social media accounts of the clients and posting approved posts, with pushing paid ads
  • Negotiate contracts and close agreements to maximize profit.
  • Assist in organizing the events.

account manager

  • Handled Top-Tier Customers of the Company under the Premium Plan
  • Managed a team of 5-8 executives
  • Developed long-term relationships with a portfolio of clients
  • Liaising between customers and cross-functional internal teams to ensure timely delivery of solutions
  • Meeting Operational needs of assigned client segments
  • Helping clients through phone, email, presentation
  • Establishment of long-term process

account manager, enterprise account services

  • Established a strong relationship with clients while providing tailored action plans to increase revenue
  • Curate training strategy and coach partners on Leonardo product suite via webinars and other training methods
  • Utilized active-listening skills and a client-first approach at all times
  • Liaised between clients and internal teams to adapt and improve products 
  •  Troubleshoot technical issues by coordinating with support team and advocate for immediate resolution 
  • Successfully negotiate contract renewals and increase recurring revenue 

account manager

  • Responsible for the entire sales cycle right from lead generation, proposal submission, negotiation &  closure.
  • Worked with cross-functionally with various technology teams such as FMW, HW & APPS to drive an effective account and territory plan.
  • Build, developed and maintained relationship with existing customers to maintain 100% contract renewal at the same time encouraging up-sell/cross-sell for incremental order booking.
  • Attained over +146% QoQ against annual target of $1.2mn.