account manager Archives

Providing RFP’s to the clients based on their specific project requirement.
Documenting MSA & SOW upon successful hiring/contract.
Responsible for looking after all the documentation to be completed before the start date.
Providing after-sales service by continuously taking feedback from the client and resolving issues if there is any.

Acting as a channel of communication.
Handling delivery and client escalations.
reduced clients escations by upto 60%.
Single point of contact between Delivery and clients. Collaborating with internal departments to facilitate client need fulfillment.
Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
Handing multiple vendors and channeling the candidates through an unbiased hiring system.
Assess marketing potential of new and existing clients

Responsible for generating sales and new accounts for HireCoder.
Operating as the lead point of contact for any and all matters specific to my accounts.
Generating sales for HireCoder by Cold Calling, Emailing and regular followups.
Pitching the services and the quality of resources offered by HireCoder to the client.
Working closely with the Customer to understand their requirement of resources.
Providing the best resource to the client based on their current requirement.
Building confidence in the client by delivering quality resource while keeping their budget in mind.

Being the primary point of contact and building long-term relationships with clients.
Helping clients through email,phone, online presentations, screen-share.
Forecast and track key account metrics.
to Work on any discrepancies occurred such as bot clicks, high bids etc.

Manage programs focused on Operational Management (onboarding, account management, fraud, quality management, resurrection, optimizing and auditing the menu in such a way that they fuel growth.
Primary point of contact for over 300 restaurant partners in Jaipur, Rajasthan through menu updates, marketing campaign initiatives, business concerns, and tech guidance.
Responsible for developing Uber Eats-restaurant relationships whileproviding excellent data-driven solutions with primary focus onoptimizing the operations of diverse portfolios.
Planning and implementing various plans and co-funded marketing campaigns for restaurants and UberEats.
Work with restaurant representatives for operational tasks like qualitymanagement, auditing menu to have a tremendous consumer experience.

Establish and maintain relationships with a diverse customer base. Provide Solutions.
First Brickman hire directly into the Account Manager role.
Selected and Completed the Branch Manager training in 2012.
Selected in 2019 as an Account Manager mentor.

Manage clients with an annual turnover between $7.5 and $500 million
Produce estimates and commercial agreements
Produce sales forecasts
Create and implement commercial strategies
Prepare periodic and customized reports for each client

Handling the PR clients – Allison & Patner, Prius Communication, The Yellow Coin Communication
Managing the workflows
Fulfilling the client’s requirements
Being SPOC of the above mentioned clients

Serve as the client’s primary point of contact for all campaigns, partnering with the Sales Team to build strategies and offer the best solutions, meeting advertisers objectives;
Management of several different campaigns simultaneously for clients such as Nestlé, Itaú, Samsung, Unilever, Natura, and Coca-Cola;
Work closely with BuzzFeed Creative and other cross-functional teams to manage and launch custom BuzzFeed creative contents, keeping track and optimizing program performance and delivery — working with Ad Operations teams to both resolve discrepancies and optimize toward the best performance;
Build strategic GTMs packages for special commercial dates;
Responsible for providing full reporting and associated deep analyses specific to BuzzFeed KPIs and unique client goals.

Penetrated Ventra Flex-N-Gate Peterborough Account growing sales from $0.00 to $3.8M in 3 years.
Direct and coordinated total customer support ensuring succesful Axalta product use.
Resolve customer issues regarding sales and service.
Liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.

Manage distribution channels in Retail sectors and Foodservice.
Reach business targets through effective management of designated territories.
Proactively create new selling opportunities to grow existing business and support the development of new accounts.
Maximize on-strategy promotional opportunities with accounts through the planning and execution of a business plan-related and customized program.

Collecting and analyzing data to learn more about consumer behavior.
Follow ups
Make sure clients met our compliance standards so they were able to get paid.
Resolve payment problems with clients

Responsible for prospecting clients, and generate new leads such as cold-calling/telemarketing, and visitation for the company’s services such as: School Management System, and Robotics Workshop.
Managed client-related projects/events, and participate in conferences to promote the company’s services.
Conducted software presentation & system demo, attending meetings, and negotiate contracts with clients/schools.
Developed sales & marketing plans, and draft contracts/proposal both for prospective & potential clients.
Collaborated with other teams, and management to understand both the clients/ accounts’ requirements.
Provided the after-sales servicing or client-communication to ensure satisfactions and issues are dealt & resolve.

Effectively manage client accounts and client service requests
Handle complex client inquiries in a timely fashion
Contract negotiating with subcontractors
Proficiently meet the demands of multiple external and internal clients
Primary account manager for one of Ferrandino and Son’s largest accounts
Building relationships with clients base on trust and respect
Collaborating with internal departments to facilitate client need fulfillment

Responsible for developing client relationships with companies nationally
Consulted on the development and improvement of an existing client database
Developed a corporate profile for distribution to potential clients
Consulted and assisted in the development of a new company logo
Developed several form letters to handle various client situations that were implemented for the sales force as a whole
Developed forms for Consulting Contracts, Fax Cover Sheets, Job Orders, Candidate Profiles and Proof of Submission sheets
Extensive use of the Internet for recruitment and research

Ensure costumers’ demands to be satisfied;
Develop relationships with loyal clients;
Develop and maintain a well-coordinated internal relationship with key decision makers within the organization;
Prepare and maintain scorecard data and develop strategy to enhance the channel associate partners in increasing their business participation.

Assessed training needs through consultations with management.
Designed training manuals that implemented strategic business practices.
Offered specific training programs to different departments on staff development.
Presented training materials using instructional techniques, such as role playing and lectures.
Monitored the progress of new staff members.

Review records or reports pertaining to activities such as production, or shipping to verify details, monitor work activities.
Compute figures such as balances, totals, or revenue
Analyze financial activities of departments.
Consult with managers
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.or other personnel to resolve problems in areas such as equipment performance, output quality, or work schedules.

Generate multiple new leads of my own and update on CRM and fix up appointment with prospective clients.
Make cold/warm calls and create rapport with clients to leverage business and generate reference through them.
Goals set by company on quarterly basis and divided into months; Achieved 100% target on MoM by optimized customer satisfaction: Ensuring high rate of return on investment (ROI)
Understand client’s requirement and offer customized subscription to expand their visibility and accelerate their business
Responsible for business development in South Chennai Zone and created Value Added Proposition.

Extensive travel arrangements conducted on a daily basis for numerous small to medium sized companies (portfolio ranged from 10 – 15 clients)
Worked within a team environment & interacted with clients on various levels, ie. from travelbooker to Finance Manager, COO & CEO.
Worked under pressure to complete deadlines and meet targets
Innovative and pro-active
Liaise with clients to manage their travel spend effectively, make suggestions to save the client money
Negotiate with suppliers to obtain special rates specific to a clients’ needs
Chase payments every month to ensure clients settle their accounts timeously

Successfully managed MYR70 million revenue and successfully achieved the project scheduled goals in 2019.
Developed and implemented new sales plans and defined the strategy for each quarter every year.
Reviewed constantly the customer feedback and then suggested ways to improve the processes and customer service levels which increased the satisfaction rate from 81% to 95%.
Ensured that new clients will grow into a loyal customer base in a specialist niche market by implementing a new loyalty program.

Influence product retail pricing within various segments.
Maintain stock levels within the various segments.
Hunting and farming position that required growing account base to succeed.
Over 120% quota attainment in 2012, 2013.

Proven track record of consistently exceeding monthly/quarterly/annual quota.
Exceeded sales quota consecutively by 100%
Best at identifying additional opportunities within an account.
Revived opportunities that were lost earlier due to budget or pricing concerns.
Coached members of the Pre-Sales and Account Executive team, providing guidance to improve sales numbers through customer interaction.

Act as a broker of financial instruments for clients
Provide clients with market updates and news
Manage clients accounts and encourage further deposits in order for clients to grow wealth
Solution sales of manufacturing products to small and medium sized businesses in the Ohio Valley region

present myself to my accounts
ask if there are any concerns
proceed to order
rotate
fill product
pull the occasional out of dates
keep our back stock in orderly fashion

Co-ordinated Chinese creative and production jobs for all mainstream accounts in the agency
Resposible for all account servicing and production activities for Asian focused accounts in financial, food and non-profit sector
Increase share of wallet within existing customer base.
Represent Stramit at trade association meetings to promote products.

Service existing policies, recommending coverage and completing changes on broker portals.
Call policyholders to deliver and explain renewals, to analyze insurance risks and suggest additions or changes in coverage.
Quote new and existing business.
Handle billing inquiries and take payments when needed.
Work with insurance companies closely in rehabilitation programs for struggling books of business.
Work with TAM and SIG.
Work with Aviva, Travelers, Chieftain and Economical.

Worked to and achieved sales targets.
Train customers and staff on new and existing products and services.
Sourcing products and pricing from vendors in conjunction with the procurement team.
Work with the accounts team to minimize the risk of bad debt.
Build and maintain relationships with both customers and staff.
Uncover and target potential leads.
Liaising with transport companies to ensure all goods are delivered on time and in full.

Represented signature prints in the commercial market place .
Managed existing relationships and developed new account relationships with the A&D firms and Furniture manufacturers.
Presented new and current product ranges of wallpapers, fabrics, Limited edition art, and archival designs.
Managed order process from entering orders, liaising with production team through to despatch. Contact Helen and David Lennie – 9557 5013

Relationship management of clients
Promoting services & solutions to prospective clients & customers
Liaising with operations, the warehouse and design team to coordinate event delivery
Liaise with client and venue to ensure understanding of clients needs
Work with design team to ensure client briefs are met
Budget management and control
Establish sales campaign strategy and messaging for each client

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account manager (ebay commerce network)

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account manager (promoted to assistant manager february 2017)

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account manager, asian marketing

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