daa2733e-6ca6-4471-b52f-f1bf47082492

Andrew Smith


287 Custer Street, Hopewell, PA 00000

andrew_smith@example.com

(000) 000-0000

Professional Summary

My goal is to work for an innovative, growing company who will expect the highest levels of job performance, consistency and professional ethics.  I would expect to help create a clear, fun and exciting workable environment .  

I have been an energetic and adaptive employee for those companies for which I have had the opportunity to work.

I’m self motivated, and confident in my abilities as related to responsibility, accountability and subsequent workability.  I can adapt to the special situations that arise throughout the normal course of doing business.  If you are in need of someone with these qualities, I will do an excellent job for your company

Education

Southern Dietrich, Ethelenehaven, Texas
High School Diploma, General Education, Jun. 1975

Employment history

Account Manager, Muller, Buckridge and Lehner. Koeppchester, Iowa
Oct. 2016 – Oct. 2017
  • Write and record orders for merchandise or enter orders into computers.
  • Explain products or services and prices and demonstrate use of products.
  • Contact customers to persuade them to purchase merchandise or services.
  • Answer questions about product features and benefits.
  • Circulate among potential customers or travel by automobile, to deliver or sell merchandise or services.
  • Develop prospect lists.
  • Distribute product samples or literature that details products or services.
  • My main focus was to sell commercial printing products and offer marketing solutions to my clients.
  • Working closely with my production staff I insured that our products were of the highest quality and arrived to my clients at an agreed upon schedule.

CSR, Parts Manager, Sales Representative, Hudson and Sons. North Andre, Nebraska
Nov. 2007 – Nov. 2009
  • Deliver merchandise and collect payment.
  • Write and record orders for merchandise or enter orders into computers.
  • Explain products or services and prices and demonstrate use of products.
  • Contact customers to persuade them to purchase merchandise or services.
  • Answer questions about product features and benefits.
  • Develop prospect lists.
  • Distribute product samples or literature that details products or services.
  • Selling of capitol graphic arts equipment.  Commercial Printing Presses, Plate Makers, Graphic Arts Cameras, act.
  • Responsible for the ordering and inventorying of thousands of parts needed to maintain the various pieces of equipment that we sold.
  • The selling of fine printing papers to the commercial printing community in the greater Wasatch Front area.

Sales Representative, Prosacco, Strosin and Littel. Pacochaside, Oregon
May. 2005 – Nov. 2006
  • Write and record orders for merchandise or enter orders into computers.
  • Explain products or services and prices and demonstrate use of products.
  • Contact customers to persuade them to purchase merchandise or services.
  • Develop prospect lists.
  • Distribute product samples or literature that details products or services.
  • Working at Utah’s oldest commercial printing company it was my duty to offer on time delivery of fine printing products as well as offering unique marketing solutions to my list of clients.
  • Honing my skills as a professional salesman.
  • Developing lasting friendships and positive client relationships.
  • Selling with honesty and integrity were always my focus.

Skills

Customer Service

Sales

Online Marketing

Computer literate

316daf72-fe67-41e5-98dc-45e43d5c4df6

Andrew Smith


287 Custer Street, Hopewell, PA 00000

andrew_smith@example.com

(000) 000-0000

Professional Summary

Enthusiastic and ambitious customer service specialist with wide-spread transferable skills in management, sales, and operations.  Exceptional ability to connect with people and understand their wants, needs, and desires and delivering legendary service on every interaction.
Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention.  Actively seeking a customer service director role where I can utilize my education and experience to add immediate value to an organization.

Employment history

Account Manager, Rowe-Waters. Portermouth, Tennessee
Jan. 2020 – Present
 • Serve as the lead point of contact for specific customer account management matters.
• Build and maintain strong, long-lasting client relationships.
• Forecasts and tracks client account metrics.
• Develop trusted advisory relationships with key accounts, customer stakeholders and executive sponsors.
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external parties.
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
• Prepare reports on account status.
• Manage projects within client relationships, working to carry out client goals while meeting company goals.
• Collaborate with sales team and with Project teams efficiently in order. 

Backoffice & Client Support Manager, Hudson, Donnelly and Graham. West Kellyborough, Iowa
Jan. 2019 – Mar. 2019
 – Acting as the first level of escalations for all the matters related to the clients
– Build and maintain strong, long-lasting relationships with clients.
– Help educate clients to understand our services and processes.
– Be actively involved in and ensure updates are timely communicated to the team.
– Manage and strengthen clients’ relationship.
– Responsible for daily, weekly, monthly reporting to clients as per their requirement.
– Develop a trusted advisory role with key accounts.
– Forecast and track key account metrics.
– Build a strong relationship with Account Managers to perform as a team.
– Take ownership of special projects, and ensure their completion.
– Flag recurring issues to concerned departments.
– Full understanding of the company’s systems, applications, services, and processes.
– Suggest improvements and solutions in the best interest of the company.
– Manage team performance and responsible for the overall development of the team.
– Resolve all the issues within the team through regular feedback, one-to-one sessions team meetings/calibrations to develop their performance as well.
– Responsible for managing the members metrics within the team such as absenteeism, schedule adherence etc.
– Achieve high standards of communication through corporate etiquette, business email writing, etc.
– Follow up on the teams new and unresolved tickets to maintain the agreed SLAs.
– Provide full support to other members within the same team or other departments.
– Participate in performing Support Coordinator tasks, if required.
– Export daily report for team performance
– Flexibility to entertain more manual tasks if business need arises.
– Monitor the KPIs for the team. 

Customer Service & Social Media Specialist, Schmitt-Schneider. New Sang, Ohio
Sep. 2014 – Oct. 2014
 – Handling customers’ inquiries through phone calls, emails online chats.
– Guide the customers about product descriptions and specifications.
– Follow up with customers on returned items, out of stock, cancellations and other issues to be resolved.
– Responsible for handling orders confirmation ensuring 24 hours response.
– Ensure that all the customers receive the outstanding customer service by providing a friendly environment, maintaining solid product knowledge and all other aspects of customer service.
– Communicates with other departments and management to resolve problems and expedite deliveries.
– Resolving the complaints and answers questions of users regarding services and procedures.
– Handling back office tasks related to the customer service department.
– Conducting NPS customers’ surveys.
– Handling the comments on social media platforms
– Handling the customers’ feedback collected through Social Media channels Facebook, Twitter, Instagram and YouTube to provide the best customer experience and stress on the customer satisfaction.
– Constant reports on the social media public image and keeps the reporting line active with current issues for customers.
– Planning and setting targets for the online marketing campaigns through analyzing the social media status of the company and our users’ feedback always. 

Customer Support, Lebsack-Batz. North Stacifort, Oklahoma
Apr. 2014 – May. 2014
 – Dealing with the customers to exchange their vacations.
– Providing the customers with the new offers.
– Update customers’ accounts details.
– Proceeding with the membership renewals or activation.
– Book and confirm the available vacations.
– View, hold and book exchange, bonus and rental weeks.
– Place requests for worldwide vacation destinations.
– Providing Vacation Exchange, Timeshare Exchange, Points and Club Exchange, and Sales Marketing Vacation Ownership Developer Programs
– Receive instant email confirmations for exchange, bonus and rental week bookings.
– View and confirm weeks on hold against customers’; accounts. 

Customer Service Technical Support, Kling and Sons. Lawrenceburgh, Florida
May. 2013 – Jul. 2013
 – Respond promptly to customer inquiries, technical issues, complaints via chat,
email, phone or social media
– Obtain and evaluate all relevant information to handle product and service
inquiries
– Use various media to reach out to customers and verify account information.
– Keep records of customer interactions and transactions
– Assist with Product Repairs if technical issues cannot be resolved remotely
– Advise on company information
– Maintain customer databases
– Communicate and coordinate with internal departments
– Follow up on customer interactions
– Provide feedback on the efficiency of the customer service process
– Suggest solutions when a product malfunctions
– Inform customer of deals and promotions (when relevant)
– Utilize computer technology to handle high call volumes
– Close out or open call records
– Handle changes in policies or renewals
– Answer pre-sales queries about products and technology
– Log necessary information so the second line can quickly review and handle
escalations
– Continually learn and take on new information on products and policies and
procedures
– Be a Brand Advocate for the client by demonstrating excellent customer service,
looking for opportunities to own issues, identify sales leads and retain customers
– Escalation handling and prevention
– Achieve targets based on call handling quality and defined KPIs
– Capture voice of customer feedback
– Provide suggestions on how to improve first contact resolution 

Customer Service Representative, Gutmann Group. Karonview, Colorado
Jul. 2011 – Feb. 2012
 – Receiving calls from customers
– Build a good Rapport with Clients over the phone.
– Handling their problems, technical or bill issues
– Obtain and evaluate all relevant information to handle customer and service inquiries.
– Following up cases with customers
– Respond promptly to customer inquiries.
– Manage customers’ accounts.
– Follow up on customer interaction.
– Provide information about products and services of the company. 

Customer service & technical support, Bayer, Runolfsson and Hilll. Nedamouth, New Jersey
Sep. 2010 – Feb. 2011
 * Cisco Account
– Supporting and providing superior service for Cisco customers, employees and Cisco partners via phones, e-mails and faxes for USA other countries
– Providing client support and technical issues resolution via E-Mail and phone.
– Contacting various levels of Cisco employees to work on Cisco partners inquiries.
– Following-up on customer inquiries which were not immediately resolved.
– Applying the proper telephone etiquette to satisfy various customer situations.
– Configuration of clients equipment to connect to the Internet via modem/DSL Router.
– Handling the order management and modification requests for Cisco partners orders in EMEA and US entities including dealing with different parties and teams in Cisco systems around the world to handle the customers’ requests.
– Changing, adjusting the configuration, shipping preferences, order information of the customers’ products orders with the global orders modifications team.
– Validating, adjusting orders discounts, promotions, credits and trade In credits for Cisco partners’ orders.
– Observing, tracking the orders shipments and solving the shipping issues by coordinating between manufacturing and logistics teams and Cisco partners.
– Contacting Cisco customers and internal departments (sales account managers, customer service relationship managers, manufacturing engineers, financial team managers) through outbound, inbound calls and emails to fulfill customers
requests, to resolve the daily tasks and orders issues.
– Identifying, and resolving Cisco customer issues using Oracle 11I and Cisco tools.
– Entering, editing, expediting and monitoring Cisco orders through Oracle 11I.
– Queue Master, assigning cases.
– Senior Feedback analyst as investigating and analyzing feedback received
regarding agents performance in handling cases to insure Quality. 

Education

Northern Hintz Academy, Lake Tamekamouth, Oklahoma
Bachelor of Arts, English Language & Literature, Dec. 2007

Skills

Technical Support

Time Management

Team Management

0abc7ede-056a-4aa0-8d35-63c7537d982c

Andrew Smith


Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

  • Highly-regarded, seasoned Chief Financial Officer and executive leader with extensive experience performing risk management and strategic financial planning for multi-million-dollar, global organizations.  In-depth knowledge of forecasting models, data analytics, finance and accounting, and corporate financial law.  Adept decision-maker, communicator, and collaborator dedicated to protecting organizations profits and revenue to achieve full financial control and sustainability. 
  • Enthusiastic and ambitious customer service specialist with wide-spread transferable skills in management, sales, and operations.  Exceptional ability to connect with people and understand their wants, needs, and desires and delivering legendary service on every interaction.

Employment history

Dec. 2015 – Feb. 2017
New Giovanni, Mississippi
Account Manager, Bednar-Lakin

  • Generated financial statements and facilitated account closing procedures each month.
  • Followed up with customers to collect information and verify details.
  • Filed tax returns and prepared governmental reports in compliance with strict standards.

Jun. 2012 – Feb. 2014
Port Dorsey, Oregon
Stock Checker Incharge, Hudson and Sons

  • Analyzed and researched reporting issues to improve accounting operations procedures.
  • Stocked shelves with unpacked items, ensuring proper labeling in clear and visible areas.
  • Monitored security and handled incidents in a calm and professional manner.
  • Maintained a neat, orderly and safe work space.

Education

High School Diploma: all

  • Western Rhode Island Institute – Jasperchester, Maine

Skills

Accounting systems and controls
Skillful

Ms office
Experienced

Data entry
Expert

customer service
Experienced

Sales reporting
Experienced

a62f9119-7ec6-419b-b4dc-baed22b5a8a9

Andrew Smith

287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000

Professional Summary

Strategic-minded, goal-driven account manager with over 12 years of verifiable successes in the areas of business development, account management, and direct sales.  Exceptional ability to build and lead high-performing teams focused on delivering quality customer service and end product. Adaptable, customer-focused leader with a proven track record of bringing revenues, profits, and market shares to new heights.

Employment history

Account Manager, Padberg, Bartell and Collins. Lake Lindsay, Delaware
Oct. 2012 – Present
  • Establish and maintain relationships with a diverse customer base. Provide Solutions.
  • First Brickman hire directly into the Account Manager role.
  • Selected and Completed the Branch Manager training in 2012.
  • Selected in 2019 as an Account Manager mentor.

Sales Representative, Vandervort-Padberg. Marcellusbury, Nebraska
Jun. 2005 – May. 2006
  • Contact customers to persuade them to purchase merchandise or services.

Business Analyst, Abbott, Ullrich and Hodkiewicz. West Kennytown, Idaho
Sep. 2001 – Oct. 2001
  • Evaluate and compare the relative quality of various securities in a given industry.
  • Monitor developments in the fields of industrial technology, business, finance, and economic theory.
  • Interpret data on price, yield, stability, future investment-risk trends, economic influences, and other factors affecting investment programs.

Loan Officer, Jast, Beatty and Lebsack. North Katheyhaven, Missouri
Nov. 1996 – Sep. 1997
  • Analyze applicants’ financial status, credit, and property evaluations to determine feasibility of granting loans.
  • Obtain and compile copies of loan applicants’ credit histories, corporate financial statements, and other financial information.
  • Meet with applicants to obtain information for loan applications and to answer questions about the process.
  • Explain to customers the different types of loans and credit options that are available, as well as the terms of those services.

Sales Manager, Trantow-Hermiston. East Jeffreyside, Arkansas
Sep. 1995 – Oct. 1995
  • Negotiate with suppliers or customers to improve supply chain efficiency or sustainability.
  • Prepare and manage departmental budgets.
  • Supervise the activities of workers engaged in receiving, storing, testing, and shipping products or materials.
  • Interview, select, and train warehouse and supervisory personnel.
  • Plan, develop, or implement warehouse safety and security programs and activities.

Radiographer, Pfeffer Group. Lake Tabethaburgh, Idaho
Jan. 1991 – Apr. 1991
  • Inspect, test, or measure materials, products, installations, or work for conformance to specifications.
  • Read blueprints, data, manuals, or other materials to determine specifications, inspection and testing procedures, adjustment methods, certification processes, formulas, or measuring instruments required.
  • Mark items with details such as grade or acceptance-rejection status.
  • Discard or reject products, materials, or equipment not meeting specifications.
  • Analyze test data, making computations as necessary, to determine test results.

Education

North Labadie, North Jannie, South Carolina
Bachelor of Science, Business – pending 24 hrs

Skills

Self
Expert

Team Oriented
Expert

Time management, organized
Expert

Analytical, communication, and negotiation
Experienced

Direct field experience
Experienced

Industry Sales, Management, Leadership
Experienced

40763ef6-e42d-4550-9189-5d15fd5e010a

Andrew Smith

Professional Summary

Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction.  Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention.  Actively seeking a customer service role where I can utilize my education and experience to add immediate value to an organisation.

Employment history

Account Manager, Johnston Inc. Ortizborough, West Virginia
Apr. 2018 – Present
Managing a client base of 150+ members, Account Managers at Bartercard are expected to become part of a members business. Assisting with saving cash by utilising the Bartercard network to source goods and services as well as regular contact via phone, email and face to face. With KPI’s relating to service and client contact, Account Managers are expected to maintain high levels of customers service and represent the Bartercard brand with integrity a professionalism at all times.

Owner & Social Media Manager, Rodriguez, Weissnat and Pfannerstill. Lake Olenburgh, Kansas
Oct. 2016 – Nov. 2016
Managing social media accounts for small to medium businesses both here in WA and also interstate. A focus on both educating clients and also providing high levels of service and delivering on time all the time.

Working with people from many industry and cultural backgrounds, building relationships with them and developing strategies to help them grow their business. 

Assist in strategic planning for their businesses as a whole, sitting in on marketing meetings and working with their teams for the best outcomes. 

Operations and Client Services Manager, Huels, Auer and Spencer. South Kanisha, Idaho
Nov. 2008 – Oct. 2009
  • Delivering Cleaning, Caretaking and Building Management Services
  • Hiring, Training and Managing staff and contractors 
  • Managing building operations and maintenance 
  • Dealing with emergency situations 
  • Pool, garden and general maintenance 
  • Marketing, Sales and Customer Service

Education

Southern South Dakota College, Dainaville, New Hampshire
Diploma, Management, Mar. 2009

Personal info


Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Skills

Events Management








Social Media Management








Customer Service








Email Marketing








Business Planning and Implementation








eb71746c-3d6e-4654-b3ec-6a7ef20ee424

Andrew Smith

Professional Summary

Analytical, results-driven individual eager to utilize skills and knowledge gained through education and experience to assist organizations in developing and executing marketing strategies to drive business growth.  Exceptional communication skills and strong ability to lead teams through demanding situations.  Advanced technical knowledge including PPC/PPI advertising, Data Studio, Google Docs, and  Microsoft technologies.

Employment history

Account Manager, Media & Advertising Operations, Bogisich-Kertzmann. Hettingerville, Kentucky
Oct. 2017 – Present
  • Uses leading ad tech platforms for search, display, video, and mobile ad campaigns in managing and optimizing online ad campaigns
  • Communicate with clients and manage their accounts
  • Campaign Creation
              -Set-up and execution, including generating and testing remarketing and conversion tags for campaign launches
  • Campaign Optimization
  • Campaign Monitoring
  • Liaise with the digital account team to ensure accurate reporting, optimization and fulfillment of campaign delivery
  • Bid and budget management
               -Use best practices to pace budget and optimize for performance
  • Conversion pixel implementation
  • Budget tracking and forecasting
  • Analyzing trends and making data-driven decisions
  • Additional projects and tasks supporting the Ad Operations team

System Support Engineer, Crist, Emard and Bednar. North Ruthanne, Minnesota
Nov. 2015 – Dec. 2016
  • Responsible for Product Delivery (eg. Hardware and Software Installation and Deployment).
  • Receives Technical Support calls from Customers or Helpdesk.
  • Finding solutions to the technical issues and fix them. (eg. Finding Bug, Analyzing and Tracing of Data, Training the User)
  • Coordinate with Technical Support Team Lead to ensure client concerns are well taken-cared of
  • Ensure support issues are given response at a reasonable time
  • Prepares daily reports on activities and issues of the Customer and provide recommendations on how to prevent the issues from recurring. 

Education

Brakus Institute, Konopelskiview, North Dakota
Bachelor of Science, Information Technology, Jun. 2015

Personal info


Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Skills

Client Communication (verbal and written)








Photoshop








Google Docs: Sheets, Docs, Slides, Forms








MS Office Applications: Excel, Word, PowerPoint, OneNote








Google Campaign Manager








Display and Video 360








Google Data Studio








Google Analytics








Google Ads








Presentation








0456dbfb-dc93-4ab5-b0ba-d8c9d2c61066

Andrew Smith

287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000

Professional Summary

Customer-centric leader, Account manager  dedicated to implement cutting edge technologies to an innovative organization.  Over 5 years of vast experience towards different portfolios, building and providing support to MNCs, now time has come to work for an organisation which has grown rapidly over a small period of time.I consider myself an innovator and I would love to work for an organization that’s leading the future of the industry.Desire to learn. Desire to take on more responsibility. 

Employment history

ACCOUNT MANAGER, Steuber and Sons. North Von, Nevada
May. 2019 – Present
  • Midland Credit Management is a company that helps consumers resolve past-due financial obligations. We, as an Account Managers empower our customers through education and payment plans, and help them return to a path toward improved financial health.We take pride in our clear and honest communications with our consumers which led them to live their life Debt free. In all that we do, we strive to treat consumers with respect and integrity. We are committed to engaging in dialogue that is respectful and constructive, creating solutions for our consumers that resolve their moral and financial obligations through various legal processes.

TECHNICAL SUPPORT OFFICER-OPERATIONS, Cruickshank-Jacobs. Lueilwitzton, Missouri
Mar. 2014 – Jul. 2014
BT Group is a British multinational telecommunications holding company headquartered in London, United Kingdom whuch used to be a client of HCL. It has operations in around 180 countries and is the largest provider of fixed-line, broadband and mobile services in the UK, and also provides subscription television and IT services. As a Tech. Support Officer,  monitoring and maintaining the computer systems, broadband networks, phone lines and TV. Working for software or equipment suppliers, providing after-sales support or companies that specialize in providing IT maintenance and support. 

Education

Willms Academy, West Heriberto, Idaho
B.TECH, ENGINEERING IN ECE, Mar. 2013

West Champlin, East Stuartberg, Maryland
Intermediate, 12th Passed with 72% marks., Jun. 2009

Western Maine University, Thurmanview, Tennessee
MATRICULATION, 10TH Passed with 84.6% marks., Feb. 2007

Skills

ACCOUNT MANAGEMENT
Expert

HANDLING OFFSHORE CUSTOMERS
Expert

GOOD COMMAND ON UNDERSTANDING CUSTOMER PSYCHOLOGICAL RESPONSES
Expert

PASSIONATE AND SELF MOTIVATED
Expert

3ae65a6d-2ac8-4b8b-a718-f74bc17c3089

Andrew Smith


Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Talented, sales-driven, recognized expert in the fields of direct sales and partner channel sales management.  Equipped with 5+ years of experience in the areas of sales, marketing, business operations and development.  Eager to advance my career and obtain a higher sales director position within a reputable, growth-oriented company.

Employment history

Oct. 2018 – Present
South Fletcherville, South Dakota
Account Manager, Schmitt and Sons

  • Confer with potential customers regarding equipment needs and advise customers on types of equipment to purchase.
  • Develop customized consumer and business technology solutions
  • Provide the industry’s best concierge-level customer service
  • Master the art of sales

Oct. 2014 – Mar. 2015
Port Jena, Hawaii
Assistant manager, Denesik, Jacobi and Torphy

  • Responsible for finding out a customer’s needs and matching that customer up with the right supplements.
  • Assisted in developing store marketing displays and finding appropriate places for those displays.
  • Often called on to discuss supplements with families and new customers.

Education

Present
Bachelor of Arts: Business

  • Southern Nolan – Port Shauntemouth, Kansas

Apr. 2014
High School Diploma

  • Eastern Boyer – Hesselberg, Connecticut

Skills

Strong communication skills

Earn the right of clients

Deal with problems calmly and effeciently

Postive attitude

b3d16c6d-f48a-4d75-bc45-15eddae9bef6

Andrew Smith

287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000

Professional Summary

Customer service specialist and business development executive with 15 years’ experience leading teams in driving organizational growth and revenue.  Skilled at developing and implementing comprehensive training programs for staff members to ensure the highest-levels of service are delivered consistently.  Advanced technical skills including proficient use of SalesForce.com and HubSpot CRM software.

Employment history

Account Manager/Engagement Manager, Kutch, Thompson and Rau. South Nicky, Oregon
Mar. 2020 – Present
Manages Day to Day Call Center Operations, conducting huddles fro TL’s and SME start, mid and end of shift. Metric Updates Bi Hourly with hourly report from RTA, WFM 
Oversees Employee engagement activities,costing for incentives 

Team Leader, Strosin, Pollich and Reichert. West Mose, Oregon
Aug. 2012 – Jan. 2014
  • Manages a team of 14 agents in order for us to hit our metric targets 
  • conducts daily meetings and huddles for strat planning 
  • oversee agents attendance log in and payroll disputes
  • coach agents to be better 

Education

Western Berge, Wildermanshire, Texas
Bachelor of Arts, Mass communication, Feb. 2000

South Parisian Academy, Hansenbury, Wisconsin
High School Diploma, High School, Jul. 1996

Skills

MS Word, Excel, Powerpoint
Experienced

Sales
Expert

Customer Service
Expert

Leadership
Expert

c5e50f61-3073-4557-8adf-c232d8052bac

Andrew Smith

287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000

Professional Summary

Seasoned Call Center Manager with over 18 years’ experience in the customer service industry. With a strong background in management, excellent interpersonal skills and the ability to communicate effectively, I am prepared to lead my team and this project to success. I am a self-motivated and organized professional with the knowledge and experience to excel with a team of professionals and manage the contact center, while exceeding performance standards.

Employment history

Account Manager, Kerluke-Bins. Parkerton, Utah
Oct. 2015 – Present
  • Site manager of approximately 150 FTE
  • Complete monthly performance reviews with client to review  performance, plan staffing, and discuss upcoming changes
  • Primary contact between Client and Conduent
  • Consistently achieve Contact Center monthly SLAs
  • Reduced Absenteeism by 3%

SBU Manager, Keeling-Collier. Runteland, Delaware
Dec. 2014 – Feb. 2015
  • Site manager of approximately 150 FTE
  • Manage SBU budget and P&L
  • Complete daily and weekly performance review with client
  • Reduced Absenteeism by 12%
  • Improved attrition by 18%

Operations Manager, Murphy-Boehm. North Edwardfort, Oklahoma
May. 2013 – Nov. 2013
  • Managing  multiple types of inbound/outbound work within the SBU 
  • Manage  9-12 supervisors and 100-200 agents at all times
  • Manage Client and SBU deliverables 
  • Manage SBU financials via managing workloads and production hours
  • Complete weekly and monthly performance reviews with our client

Supervisor II, Hickle-Hills. Leefurt, Nebraska
Dec. 2008 – May. 2009
  •  Manage 17-20 agents
  • Performed Weekly Coaching’s with each agent
  • Performed Monthly Performance reviews with each agent
  • Agent support
  • Assist Operations Manager when needed
  • Assist peers when needed 
  • Assisted in developing new supervisors coaching abilities
  • Completed Operations Manager responsibilities when manager was out of the office

Supervisor I, Gutkowski-McGlynn. South Lynellshire, Georgia
May. 2007 – Oct. 2007
  • Manage 17-20 agents daily
  • Performed Weekly Coaching’s with each agent
  • Performed Monthly Performance reviews with each agent
  • Agent Support

Customer Interaction Specialist, Lueilwitz-Gislason. Denisshire, South Carolina
Nov. 2005 – Jan. 2006
  • Received 85-100 inbound calls daily
  • Resolved customer inquires
  • Accomplishments:
    • Employee of the week (Twice)
    • Employee of the month (Twice)
    • Employee of the year (2005)
    • One and Done Award
    • Perfect Attendance

Skills

People Management
Experienced

Problem Solving
Expert

Six Sigma
Skillful

Project Management
Experienced

Microsoft
Experienced

Education

Eastern Watsica Institute, Erdmanside, Florida
High School Diploma, Aug. 2001

Training

d4f4c9f7-b5d4-4501-ab8c-56e10ee798bd

Andrew Smith


287 Custer Street, Hopewell, PA 00000

andrew_smith@example.com

(000) 000-0000

Professional Summary

I am highly talented, innovative engineer offering over 2 years of success in various leadership roles in the areas of Information Technology consulting, customer support, pre-sales engineering.  Expert in strategic and tactical planning, client relationship management (CRM), corporate governance, and change management

Employment history

Account Manager, Homenick Group. North Tamekafort, New York
Dec. 2019 – Present
  • Serve as the lead point of contact for all customer account management matters.
  • Build and maintain strong, long-lasting client relationships.
  • Negotiate contracts and close agreements to maximize profits.
  • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
  • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
  • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.

Project Engineer, Bayer Group. Brakusfurt, Connecticut
Nov. 2018 – Jan. 2019
  •  Prepare, schedule, coordinate and monitor the assigned engineering projects
  • Monitor compliance to applicable codes, practices, QA/QC policies, performance standards and specifications
  • Perform overall quality control of the work (budget, schedule, plans, personnel’s performance) and report regularly on project status
  • Cooperate and communicate effectively with project manager and other project participants to provide assistance and technical support
  • Review engineering deliverables and initiate appropriate corrective actions 

Education

Eastern Treutel Institute, Port Hobert, New York
Bachelor of Engineering (Honos), Electrical Engineering, Jul. 2018

Certificates Training

Accomplishments

Skills

C, C++, Java, AutoCAD, Xilinx , MATLAB, MS Office

Creativity

Critical Thinking

Project Management Skills

Extremely Organized

Initiative

Analytical Skills

Leadership Skills

Communication Skills

Customer Focus

Languages

English

6b54d1e8-4c4e-45ef-b8b5-c7369618c9d4

Andrew Smith

287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000

Professional Summary

A dynamic professional career with over 9 years of experience in operational planning and implement organizational strategy with leadership and motivational skills. Accountable for delivery of team target, Service level agreement, Quality and Productivity targets and Indicators. Executing RCM-S projects with a flair for adopting modern Processes methodologies in compliance with quality standards. Responsible for executives and process development based on quality feedback and analysis of the same. Acting as an escalation gate to resolve critical issues of the dedicated Teams. 

Education

Southern Klein Academy, Lake Valarie, Arkansas
MBA, Operations, Jan. 2012

Eastern Dickens College, North Dedefort, Georgia
Bachelor of Arts, Arts, Jun. 2009

West Turcotte University, Lake Christin, Ohio
Senior Secondary School, Arts, Oct. 2006

The Florida College, Lourdesmouth, Minnesota
Secondary School, Arts, Apr. 2003

Employment history

Account Manager, Reinger, Greenholt and Gleason. Marylynview, Texas
Jun. 2019 – Present
  • Leading Revenue Management AR Operations Services & Process Excellence
  • Ensuring the Service Delivery, Meeting Client SLAs, Expectations and Relations.
  • Managing multiple clients for voice and non-voice processes.
  • Developing Team to efficiently execute Business Operations & Project Management
  • Ensure department operates efficiently according to client and company measures.
  • Client Interaction as and when required or scheduled. 
  • Strategize Plan and Execute effective Resource Utilization and Target Alignment
  • Preparing dashboards for the Senior Management discussions
  • Lead, manage and support people managers in building a high performance and an employee centric brand.
  • Preparing transition plans for the new projects.
  • Ensuring seamless transitions of new clients with detailed project mapping and planning 
  • Scheduling & Planning Scope of new projects 
  • Forecasting resource management & costing.
  • Working with HR team to Hire new candidates
  • Creating presentation for weekly & monthly reviews with management.
  • Preparing ramp up plans.

Sr. Team Leader, Brakus, Powlowski and Senger. North Jodie, Pennsylvania
May. 2017 – Jun. 2017
  • Responsible for Adhere to the norms specified as per the Quality standard.
  • Responsible for maintain the efficiency level of service. 
  • Responsible for draw action plan, implement and review.
  • Maintaining and completing Process Key Performance Indicators.
  • Organize resources for effective execution of operation plans.
  • Use resources to optimum level for achieving targets and productivity.
  • Ensure client satisfaction by the delivery of quality services.
  • Review the MIS reports and take corrective steps to strengthen the productivity / people
  • Appraise the performance of the team members at the regular intervals.
  • Identify the training needs of subordinates.
  • Co-ordinate with Clients and take an appropriate decisions regarding operations.

Vendor – AR Process, Satterfield, McGlynn and McGlynn. Carrollview, Louisiana
Aug. 2014 – Jun. 2015
  • Managed the project team including any subcontractors.
  • Ensuring Projects and Programs are executed using agreed standards & processes.
  • Reviewed and approved all process related documentations.
  • Resolved any problems and issues that arose with client end.
  • Recommend the rewards / incentives to the employees in token of the appreciation / recognition of their efforts in achieving set targets or even crossing the target on daily / weekly / monthly basis as per Company policy.
  • Allocate shifts, sanction compensatory off and weekly off’s to the subordinates.
  • Duties/Achievements 

Team Leader, Rodriguez, Mayert and Lebsack. Cliftonmouth, Indiana
Jul. 2011 – Feb. 2012
  • Preparing transition plans for the new projects
  • Creating SOP for the New Process
  • Analysis of new trend of denial
  • Work on special projects as and when required by client.
  • Preparing & Maintaining Daily, Weekly & Monthly Audit Report.
  • Managing AR on the basis of Ageing Report.
  • Responsible for monitor, identify and resolve performance/behavior/attendance issues using prescribed performance management techniques.
  • Responsible for review productivity & quality reports on a daily basis and provide constructive feedback.
  • Ensure training needs are met.
  • Facilitate all client related training (existing / new clients), oversee process transitions and keep record of the same.
  • Prepare relevant process manuals & documents, monitor & update process changes through proper version control procedure. 

Skills

Green Belt – Lean Six Sigma
Experienced

HIPAA Compliance
Experienced

Operational Efficiency
Experienced

RCM Process – End to End
Experienced

Medical Coding
Experienced

Denial Management
Experienced

Account Receivable
Experienced

CAREER STATEMENTS AND DECLARATION

98bacbc4-7432-4784-ae3c-1e435e3a0945

Andrew Smith

287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000

Professional Summary

  • Professional with 5 years of experience in Sales, Business Development & Facility  Management. 
  • Facility Management, Community Management,      Operations Management, Community Building. 
  • Product Pricing 
  • Customer Service 
  • Good communication Skills 
  • Vendor co-ordination and Management 
  • Cost control and Payments 

Employment history

Account Manager, Lockman LLC. West Donald, Missouri
Mar. 2019 – Apr. 2019
  • Serve as the lead point of contact for all customer account management matters
  • Build and maintain strong, long-lasting client relationships
  • Negotiate contracts and close agreements to maximize profits
  • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
  • Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
  • Prepare reports on account status
  • Collaborate with sales team to identify and grow opportunities within territory
  • Assist with challenging client requests or issue escalations as needed

Community Associate, Morar, Senger and Willms. Donport, Alabama
Apr. 2018 – Nov. 2018
  • Preparing offices for move-in/ move-outs seamlessly.
  • Generating new leads by meeting new & existing customers.
  • Managing meeting room booking system & resetting again to accommodate further bookings.
  • Troubleshooting basic IT and telecom technical issues and queries.
  • To prepare Purchase Order for centre work & task.
  • Administrative tasks – replying mails, answering clients call, updating them about their couriers, ordering their office supplies and handling their account & other requirement.
  • Ensuring the centre/office is ‘show ready’ at all times.
  • Ensuring continual upkeep and standards of business centre to include offices, meeting rooms and common areas.
  • Resolving customer queries & arising issues.
  • Organizing and managing monthly community events.
  • Actively handling problems & proposing effective solutions in line with the analysed information.
  • Contributes to the overall revenue of the centre by identifying opportunities to promote office products and services 

Assistant Restaurant Manager, Kuhlman Inc. Port Gonzaloview, Kansas
Mar. 2017 – Apr. 2017
  • Research new wholesale food suppliers and negotiate prices
  • Calculate future needs in kitchenware and equipment and place orders, as needed
  • Manage and store vendors’ contracts and invoices
  • Coordinate communication between front of the house and back of the house staff
  • Prepare shift schedules
  • Process payroll for all restaurant staff
  • Supervise kitchen and wait staff and provide assistance, as needed
  • Keep detailed records of daily, weekly and monthly costs and revenues
  • Arrange for new employees’ proper onboarding (scheduling trainings and ordering uniforms)
  • Monitor compliance with safety and hygiene regulations
  • Gather guests’ feedback and recommend improvements to our menus

Shift Manager, Spencer, Hyatt and Marquardt. East Sherwood, Nebraska
Oct. 2013 – Oct. 2014
  • Delegate tasks to restaurant staff and supervise their performance
  • Maintain a fully-stocked inventory and order food supplies, as needed
  • Manage dining reservations
  • Arrange to have shifts covered (e.g. when employees take time off)
  • Help staff resolve on-the-job challenges
  • Track daily costs and revenues
  • Balance the cash register at the end of the shift
  • Coordinate with suppliers as they deliver food product orders
  • Ensure client satisfaction and gracefully handle any complaints
  • Open or close the restaurant (when responsible for the first or last shift)
  • Inform the next Shift Manager about pending tasks
  • Report maintenance and training needs

Education

North Washington College, Margarettberg, Missouri
Bachelor of Arts, English Language & Litrerature, Sep. 2015

Southern Rolfson, Kimberlyville, Maine
GED, Commerce + Math, Jan. 2012

Eastern Moore, Jenaebury, Oregon
High School Diploma, Feb. 2010

Skills

Networking skills
Experienced

Team training
Experienced

Oral and written communication
Experienced

Coordinating documents
Expert

Vendor management
Expert

Client development
Experienced

Strategic planning
Experienced

Relationship building and management
Expert

Customer service
Experienced

Operations
Skillful

1f6cce4d-ccac-4e82-89d8-9e9471a495b4

Andrew Smith

287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000

Professional Summary

 I Implemented and provided guidance to the whole spectrum of the HR function (e.g. talent acquisition, on-boarding, talent management, compensation & benefits, organizational development, learning & development procedure, employee engagement set in different fields, employee’s disciplinary actions, manpower planning, supervising, off-boarding, HR administration, etc.) either as business-based HR or as an HR Business Partner. I embedded in a particular subsidiary as a business based HR person who is well deployed. 
Financial Analyst equipped with the tools and knowledge needed to advance into senior-level roles within innovative, growth-driven companies.  Expert at developing and tracking budget expenses and strong ability to analyze and organize large data sets.  Deep technical knowledge with proficient use of QuickBooks and Excel programs.
Highly-ethical, qualified Non-Profit Professional 
+ years in private child care supervising and monitoring child safety, preparing and organizing meals/snacks and developing schedules/routines ensuring physical activity, rest, and playtime. Skilled at introducing babies/toddlers to basic manners (sharing, taking turns); organizing activities that allow children to explore interests; helping children with good hygiene. Adept at employing the Microsoft Excel program for monitoring children’s progress, routines, and interests.
Candidate with Business Administration degree and + years in the childcare industry seeks a position as director of a private facility. Possesses current license/certification. Adept with technology apps necessary facility management (EZCare, Kinderlime, LifeCubby, TimeSavr). Creative, organized, adaptable/flexible and empathetic self-starter with practical experience as a team member and team leader. armed with extensive experience developing and executing strategic plans to lead organizations business development, financial growth, and long-term sustainability.  Superb ability to succeed in challenging, high-pressure, deadline-driven environments.

Highly-regarded, seasoned Chief Financial Officer and executive leader with extensive experience performing risk management and strategic financial planning for multi-million-dollar, global organizations.  In-depth knowledge of forecasting models, data analytics, finance and accounting, and corporate financial law.  Adept decision-maker, communicator, and collaborator dedicated to protecting organizations profits and revenue to achieve full financial control and sustainability. 
Trustworthy, dependable, responsible Personal Assistant with a  4 years of experience providing ongoing support to a notable CEO within the technology industry.  Dedicated, tireless professional with a keen ability to maximize both time and business efficiencies.  Well-organized with in-depth technical knowledge and keen attention to detail. 
Talented, unique, passionate Graphic Designer with extensive experience creating persuasive and attractive marketing and communications materials.  Technical skills include 3D design, Adobe Creative Cloud, GIMP, and Serif DrawPlus.  Expert at developing effective campaigns and advertisements to increase visibility, branding, and business growth and development.
Intuitive, expressive, degreed Visual Arts Instructor dedicated to providing children and young adults with resources designed to positively transform their lives through the arts.  Creates rigorous curriculums and promotes self-expression while setting yearly goals and objectives to be achieved by all.
Creative, client-focused Interior Designer with 5+ years of experience seeking to bring immediate value to an innovative, industry-leading home furnishing company.  Advanced knowledge of luxury design, store design, and visual and quality standards.

Seasoned investment professional offering 2+ years of expertise in the areas of investment strategy and asset allocation.  Success managing across multiple portfolios while leading efforts in reforming investment strategies. 
Senior-level Non-Profit Executive Director with 25+ years of public service experience within the state of Florida.  Adroit at providing leadership to organizations consistent with the direction of the vision and mission.  Visionary professional dedicated to driving growth and development of social service programs.
Fervent, compassionate Teen Outreach Program Coordinator with over 10 years of success providing education and safe-havens to underprivileged youth.  Equipped with a Master of Science in Health and Human Services and extensive knowledge of program development and management, curriculum development, stakeholder management, and community service learning.  Seeking a position of leadership within a Non-Profit organization.
Master level graduate with 15+ years of experience as a Community Development Specialist within the Imus City area Philippines.  Expert in providing assistance to public administration and local government officials in the areas of economic development, human resources technical assistance, administration and planning, and geographic information systems (GIS).  Exceptional communicator, leader, and problem-solver adept at cultivating and maintaining professional relationships with community leaders, stakeholders, and partner agencies.
Motivated and adaptable team player, leader, and Regional Development Manager offering decades of success in the Public Administration sector.  Detail-oriented, energetic professional dedicated to leading the development of solutions to successfully provide assistance to vulnerable and underprivileged community members.
Dedicated, motivated tactical combat watch supervisor and tactical data coordinator offering 4+ years of experience through industry and service in the Manila International Airport. ID and Pass Control Division.  Strong knowledge of communications, data analysis and management, and data link networking.  Highly-trained professional and proven leader seeking a data management role within a growth-oriented organization.
Analytical, results-driven professional and expert in the areas of business development and product management working specifically.  Innovative, forward-thinking executive proficient in the areas of sales, relationship management, and revenue regeneration.  Actively seeking position of Government Contract Specialist in the Philippines area.

Employment history

Account Manager/CACSI/Core Administrator Cyber Security Intel, Medhurst-Fay. East Pablo, New York
Nov. 2018 – Dec. 2018
 To Implements and provides guidance to the whole spectrum of the HR function (e.g. talent acquisition, on-boarding, talent management, compensation & benefits, organizational development, learning & development procedure, employee engagement set in different fields, employee’s disciplinary actions, manpower planning, supervising, off-boarding, HR administration, etc.) either as business-based HR or as an HR Business Partner. To embedded in a particular subsidiary as a business based HR person who is well deployed. 
  • Use computers for various applications, such as database management or word processing.
  • Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.

Account Manager Sales, Rodriguez-Mills. West Gisela, Virginia
Oct. 2013 – Jun. 2016
  • Arrange for debt repayment or establish repayment schedules, based on customers’ financial situations.
  • Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
  • Receive payments and post amounts paid to customer accounts.

Education

Marquardt College, Arleenborough, North Dakota
Bachelor of Science, Computer Management, Apr. 1999

Skills

Account Management
Expert

SEO
Expert

HTML
Expert

ef91d53f-14f9-4b52-b8f4-158f69bfecb8

Andrew Smith

Professional Summary

Senior Accountant equipped with a graduate degree in Commerce and over 10 years of accounting experience.  Expert in GST accounting including GSTR1 and GSTR3B returns. and Filing TDS Returns, Using Tally ERP9 & ETDS Wizard software. in search of advancement opportunities within reputable, growth-oriented organizations.

Employment history

Account Manager, Casper-Wisozk. Russelbury, Kansas
Mar. 2015 – Present
  • Generate financial statements and account closing procedures.
  • Calculate and prepare cheques for utilities, taxes, and other payments.
  • Prepare and process payroll information.
  • Reconcile records of bank transactions.
  • Locate and notify customers for payments by mail, telephone.
  • Prepare & file tax returns like GST, TDS, PT.
  • GST refund Application. Form H Application 

Accountant, Bechtelar LLC. Lake Sterlingborough, North Dakota
May. 2011 – Nov. 2013
  • Generated financial statements and account closing procedures.
  • Calculate and prepare cheques for utilities, taxes, and other payments.
  • Prepare and process payroll information.
  • Reconcile records of bank transactions.
  • Prepare & file tax returns like TDS, PT.
  • Form H Application 

Export Manager, Hyatt, Volkman and Hoppe. New Tanja, Oklahoma
Jul. 2007 – Apr. 2009
  • Export Invoice.
  • Product Costing.
  • Replying to customer enquiries in a timely and accurate manner.
  • Product photography.
  • Export packing and tagging
  • Planning For Production
  • MIS Report
  • Efficiency Report
  • Stock

Education

East Skiles, New Bongchester, Hawaii
B. Com., Commerce, Jan. 2012

Personal info


Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Skills

Tally ERP 9








Microsoft Office








E-TDS Wizard








86fd8ad2-f751-471a-ad49-db8b47f8b93d

Andrew Smith

287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000

Professional Summary

Strategic-minded, goal-driven account manager with over 30 years of verifiable successes in the areas of business development, account management, and direct sales.  Exceptional ability to build and lead high-performing teams focused on developing profitable sales strategies and identifying market opportunities to achieve sales goals.  Adaptable, customer-focused leader with a proven track record of bringing revenues, profits, and market shares to new heights. Larger client base in the Orlando market. Community leader as past president of Rotary and Chamber of Commerce.  Past Board member of Salvation Army, YMCA, Qwest and several other local not for profit organizations.

Employment history

Account Manager, Hessel and Sons. North Amoschester, Kentucky
Aug. 2017 – Sep. 2017
Manage $5 million book of business. Responsible for tracking and growing existing account base.

Account Manager, D'Amore, Prohaska and Little. New Ardenborough, Tennessee
Jun. 2016 – Aug. 2016
Capital purchased my company in March of 2016. Was required to maintain existing accounts and transition accounts to Capital. Staples purchased Capital 6 months after aquiring Central Florida Data Supply. 

Owner/Manager, Effertz-Vandervort. MacGyverburgh, Utah
Feb. 2003 – Mar. 2009
Built business from $0 to $5 million. Oversaw all aspects from sales, delivery, purchasing, human resources and accounting. Company was aquired in 2016. 

Education

North Oregon Institute, New Cecilia, Ohio
Bachelor of Science, Business, Jun. 1986

Skills

Sales
Expert

Sales Management
Experienced

Customer Retention
Expert

1f92d2e7-a61e-4e75-a41b-51f09f3747a7

Andrew Smith

287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000

Professional Summary

Whether employed by Huntington National Bank as a Teller Supervisor, delivering packages for Federal Express, processing leading scientific journals for Chemical Abstracts, or managing client accounts for a promotional company, I have been an asset to each and every employer by offering a positive, energetic, caring attitude. 

Employment history

Account Manager, Romaguera-Kshlerin. Oberbrunnerborough, Tennessee
Dec. 2019 – Present
Personable customer service representative and account manager. Total of 31 years of customer service experience. Entered orders through SmartBooks, managed orders from submitting to vendors to shipping to the clients for trade shows, national meetings and national award ceremonies. 
I am currently an account manager selling directly to nationally known clients. I strive to make each client’s experience a positive one, and am able to help clients resolve issues in a caring and compassionate manner.  

Customer Service, Okuneva Inc. South Shanekaville, Ohio
Nov. 2009 – Dec. 2009
Enter orders for domestically shipped scientific journals and magazines. Distributed workload to each rep upon rotation within our group. Answered inquiries from clients (mostly universities) regarding missing or damaged issues and issued replacement journals upon request. 

Courier, Stoltenberg LLC. North Lashawnda, Hawaii
Feb. 1989 – Aug. 1989
Customer service agent for 2.5 years, on road courier for 17 years. Shipped packages, worked on incoming emailed issues and resolved issues on phone and at front counter as a service agent.  As a courier, I picked up and delivered packages to retail and residential clients while earning 5, 10 and 15 year safe driving awards. 

Education

West Daniel Academy, Blickchester, Montana
High School Diploma, May. 1980

Skills

-Strong communication skills

-Active listener

-Attention to detail

-Able to multi-task

-Build strong client relationships

References

f77cf1fb-01b4-40c0-81bc-c5bc2e392b0b

Andrew Smith


Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Analytical, accomplished and Developer with 4 years of experience in multifaceted roles requiring project management, business development, and solutions architecture.  Skilled in the areas of agile development, enterprise data warehousing, and data analytics. Motivated and eager to advance my career with a growth-oriented, technically-advanced organization .

Employment history

May. 2018 – Jun. 2018
Cliftonshire, Alabama
account Manager, Conn, West and Pouros

  • Enter commands and observe system functioning to verify correct operations and detect errors.
  • Answer user inquiries regarding computer software or hardware operation to resolve problems.
  • Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
  • Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
  • Develop training materials and procedures, or train users in the proper use of hardware or software.Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter.
  • Network within communities to find and attract new business.
  • Review collection reports to determine the status of collections and the amounts of outstanding balances.
  • Develop or update project plans for information technology projects including information such as project objectives, technologies, systems, information specifications, schedules, funding, and staffing.
  • Monitor or track project milestones and deliverables.
  • Assess current or future customer needs and priorities through communicating directly with customers, conducting surveys, or other methods.
  • Initiate, review, or approve modifications to project plans.

Aug. 2016 – Nov. 2016
Aronmouth, New Jersey
integration specialist, Kohler, McCullough and Schowalter

  • Consult with customers or other departments on project status, proposals, or technical issues, such as software system design or maintenance.
  • Monitor functioning of equipment to ensure system operates in conformance with specifications.
  • Prepare reports or correspondence concerning project specifications, activities, or status.
  • Consult with engineering staff to evaluate interface between hardware and software, develop specifications and performance requirements, or resolve customer problems.
  • Store, retrieve, and manipulate data for analysis of system capabilities and requirements.

Education

Present
Master of Science: Data Analytics

  • Northern Denesik Academy – East Dennisville, Massachusetts

Dec. 2014
Bachelor of Science: Telecommunications Engineering

  • North Greenholt – Gislasonfurt, Oregon

Languages

English
Fluent

Arabic
Native speaker

Skills

R

RapidMiner

Tableau

Scikit-learn

Aws

Azure

SQL

Visual Studio

Projects

2be8769d-f425-4a2b-88ae-58a5a5b9ad62

Andrew Smith

Professional Summary

Sales professional with years of experience in the areas of business and sales channel development for multi-million-dollar global organizations.  Passionate, result-driven leader with a deep technical understanding and strong ability to identify, cultivate, and maintain strategic relationships with stakeholders and clients to achieve company-wide goals and objectives.

Employment history

Military Police, Wolff, Macejkovic and Bruen. East Perryfurt, New Jersey
Mar. 2017 – Sep. 2017
  • Worked at the front station to greet visitors and military personnel, ensuring proper identification and clearances prior to granting access.
  • Prepared, processed and maintained forms, reports, logs, records and activity journals.
  • Team leader in charge of training, developing and mentoring Military Police soldiers into professional officers and leaders.
  • Comprehended and followed all protective force orders, plans, procedures and processes verbatim for routine and emergency actions while exercising safety and security measures.

Account Manager, Sawayn, Turcotte and Pouros. Bobbyborough, Maryland
May. 2011 – Jul. 2012
  • Managed up to 80 small store accounts in multiple geographical locations.
  • Negotiated contracts and pricing with customers ensuring a mutual and profitable benefit for both parties.
  • Marketed and distributed over 120 packaged goods, ensuring proper placing of products based on demographics.
  • Continually finding innovative ways to increase distribution and net gross profits while finding ways to decrease operational costs and waste of product.
  • Established and maintained long lasting working partnerships with business owners and retail management to ensure constantly increasing sales.

Education

South Mann Institute, Kulasshire, Mississippi
Associate of Science, Finance, Present

Eastern South Carolina Academy, Whitleymouth, Minnesota
High School Diploma, May. 2007

Personal info


Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Skills

Time Management

Customer Relations

Detail Oriented

Bilingual

105fd14e-4bde-4961-96d9-3451cb28cc73

Andrew Smith


Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Writer working on a in English seeks opportunities for further growth and experience. Adept at writing support documents for a variety of products, selecting appropriate medium for product audience and gathering feedback from customers and manufacturers. Always willing to adapt and consider new ways of accomplishing goals. 

Education

Present
Bachelor of Arts: English/Writing

  • Hackett Institute – Lake Linnie, Louisiana

Employment history

Sep. 2015 – Feb. 2016
Gutmannmouth, Maryland
Account Manager, Auer-Sawayn

  • Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter.
  • Network within communities to find and attract new business.
  • Oversee the flow of cash or financial instruments.
  • Review collection reports to determine the status of collections and the amounts of outstanding balances.

Dec. 2011 – Aug. 2013
West Roxanebury, Texas
Patient Care Technician, Abshire, Jacobi and Paucek

  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Check to ensure that appropriate changes were made to resolve customers’ problems.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Solicit sales of new or additional services or products.

Oct. 2010 – Oct. 2011
Hoytview, Texas
Media Manger – Volunteer, Kautzer, Schaden and Bahringer

  • Create two-dimensional and three-dimensional images depicting objects in motion or illustrating a process, using computer animation or modeling programs.
  • Design complex graphics and animation, using independent judgment, creativity, and computer equipment.
  • Assemble, typeset, scan and produce digital camera-ready art or film negatives and printer’s proofs.
  • Develop briefings, brochures, multimedia presentations, web pages, promotional products, technical illustrations, and computer artwork for use in products, technical manuals, literature, newsletters and slide shows.
  • Confer with creative, art, copywriting, or production department heads to discuss client requirements and presentation concepts and to coordinate creative activities.

Skills

Adobe Creative Suite
Experienced

Office/Google Suite
Expert

Photography
Experienced

Proofreading
Experienced

Graphic Design and Marketing
Experienced

Music Production
Experienced

a9dd3e12-7986-44d5-a03f-fd2b2df6f13f

Andrew Smith

287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000

Professional Summary

To work in a challenging environment where I can gain knowledge and skills to the best of my efforts. Focus on expanding new business through up selling existing clients and exploring new markets. I have a strong network with some of the most significant corporate executives in the Middle East.

 

Employment history

Account Manager, Weissnat, Lueilwitz and Gleason. Yerchester, Michigan
Dec. 2019 – Present
  •  Identifying new sales opportunities by developing relationships with New & Lapsed clients through offering  successful products/services
  • Generated leads identify prospect customers in the Gulf market (International).
  •   Follow up with Clients frequently & building strategic relationship with decision makers.
  •    Online demonstration to clients on the product interface. 
  •  Understanding the various requirements and their decision making hierarchy.
  • Analyzing company need, client potentiality & pitching accordingly the products.
  • Direct closing the sale over the phone
  • Responsible for promoting the company’s capabilities and assisting in building & developing strategic relationships with clients and partners.
  • Developing proposals for new initiatives in response to internal or external triggers.
  • Performing other responsibilities associated with this position as may be appropriate.
  • Involvement with the Lead Management Team for Sales related strategies
  • Interact regularly with the clients to ensure a committed and partnership based relationship.
  • Comply with Sales process and mechanism of the company to ensure Business Professionalism & Integrity.
  • Tracking competitor’s activities and providing valuable inputs for fine tuning of sales & marketing strategies
  • Maintaining active interaction with existing clients
  • Negotiations and freezing on commercials, closing of deals with necessary documentations.
  • Building strong relationships with clients through complimentary services

Business Development Executive, Reynolds, Beer and Herzog. South Feltonborough, Mississippi
Oct. 2016 – Jun. 2017
  • Attracting new clients in UAE and developing new relationships to support future business.
  • Responsible for choosing the staff and monitoring all activity at each booth.
  • Creating a network of professional contacts that consistently resulted in solid referrals.                        
  • Closed business deals and developed negotiating strategies by coordinating prospects goals and requirements with company objectives and procedures.                        
  • Generated new business and long-term account opportunities through prospecting and cold-calling, resulting in new and recurring business.
  •  Handling the queries and issues of the customers, and resolving them very effectively
  • Customer service for better retention 
  • Other Responsibilities on Business requirement 

Education

South Tennessee Institute, Margareteville, Illinois
High School Diploma, Engineering, Jun. 2016

Skills

Customer Relationship Management (CRM)
Expert

Sales Force
Experienced

Communication
Expert

Active Listening
Experienced

Team Management
Skillful

Cold Calling
Expert

Negotiation
Experienced

Relationship Building
Expert

Highly Driven
Experienced

Rapport Building on the Call
Experienced

423db505-2e3f-4f8c-b563-00df854ba0e0

Andrew Smith


Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Analytical, results-driven recent graduate eager to utilize skills and knowledge gained through education and experience to assist organizations in developing and executing marketing strategies to drive business growth.  Exceptional communication skills and strong ability to lead teams through demanding situations.  Advanced technical knowledge including SEO, CRM, and Google Analytics and AdWords.

Employment history

Jan. 2019 – Present
Kovacekstad, Louisiana
Account Manager, Baumbach, Frami and Kulas

  • Coordinate or participate in promotional activities or trade shows, working with developers, advertisers, or production managers, to market products or services.
  • Consult with buying personnel to gain advice regarding the types of products or services expected to be in demand.
  • Compile lists describing product or service offerings.
  • Formulate, direct and coordinate marketing activities and policies to promote products and services, working with advertising and promotion managers.

Jun. 2017 – Jul. 2017
East Miyoko, Texas
MARKETING INTERN, Braun-Heidenreich

  • Analyze applicants’ financial status, credit, and property evaluations to determine feasibility of granting loans.
  • Meet with applicants to obtain information for loan applications and to answer questions about the process.
  • Handle customer complaints and take appropriate action to resolve them.
  • Review and update credit and loan files.

Feb. 2017 – Mar. 2017
Port Lilyburgh, North Dakota
SALES TRAINEE, Feest-Harvey

  • Deliver merchandise and collect payment.
  • Write and record orders for merchandise or enter orders into computers.
  • Explain products or services and prices and demonstrate use of products.
  • Contact customers to persuade them to purchase merchandise or services.
  • Arrange buying parties and solicit sponsorship of such parties to sell merchandise.
  • Develop prospect lists.
  • Circulate among potential customers or travel by foot, truck, automobile, or bicycle to deliver or sell merchandise or services.
  • Stock carts or stands.

Jan. 2015 – May. 2015
South Tonda, Massachusetts
GUEST SERVICE ASSOCIATE, Homenick, Mueller and O’Connell

  • Greet, register, and assign rooms to guests of hotels or motels.
  • Verify customers’ credit, and establish how the customer will pay for the accommodation.
  • Contact housekeeping or maintenance staff when guests report problems.
  • Make and confirm reservations.
  • Issue room keys and escort instructions to bellhops.
  • Keep records of room availability and guests’ accounts, manually or using computers.
  • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
  • Compute bills, collect payments, and make change for guests.
  • Prepare for basic food service, such as setting up continental breakfast or coffee and tea supplies.
  • Prepare for basic food service, such as setting up continental breakfast or coffee and tea supplies.
  • Clean and maintain lobby and common areas, such as restocking supplies and watering plants.

Jan. 2013 – Mar. 2013
Kulasfort, Michigan
TRAINEE, Heller, Bogan and Krajcik

  • Arrange for disposal of surplus materials.
  • Serve food, beverages, or desserts to customers in such settings as take-out counters of restaurants or lunchrooms, business or industrial establishments, hotel rooms, and cars.
  • Prepare bills for food, using cash registers, calculators, or adding machines, and accept payment or make change.
  • Take customers’ orders and write ordered items on tickets, giving ticket stubs to customers when needed to identify filled orders.
  • Perform cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.
  • Balance receipts and payments in cash registers.
  • Order items needed to replenish supplies.

Education

Jan. 2018
MBA: MARKETING

  • South Texas Institute – Manuelaville, California

Aug. 2014
Bachelor of Science: HOTEL ADMINISTARTION

  • Waelchi Academy – Whiteberg, West Virginia

Mar. 2011
High School Diploma: HUMANITIES

  • Zboncak University – Kutchborough, Vermont

Skills

ADVERTISING
Beginner

DIGITAL MARKETING
Beginner

MS OFFICE
Beginner

c0eb19e6-bba8-4184-b767-2b416fb5a1cf

Andrew Smith


287 Custer Street, Hopewell, PA 00000

andrew_smith@example.com

(000) 000-0000

Professional Summary

A professional with fluent written and verbal
communication skills, possesses strong work
ethic, people oriented and a motivated learner.
Possess a technological aptitude with a proven
ability for researching, investigating and
diagnosing problems. Hardworking and having
strong organizational, analytical and problem
solving skills capabilities. Set direction at an
operational level. Has experience in technology
leadership
Growth-oriented, goal-driven Account Manager with experience of success developing, launching, and overseeing large, reputable accounts with a focus on sales, customer service, and client relationship. Extensive experience recruiting, hiring, and training. Strong ability to develop and execute successful campaigns to drive brand recognition and increase business growth and revenue.

Employment history

Account Manager, Kessler-Hane. Wizaburgh, Oregon
Apr. 2019 – Present
  • Responsible for business critical prospect data sourcing, collation, qualification, classification, and management.
  • Engage with existing as well as new clients and build relationships to get new requirements and grow the account. Main focus on IT clients. 
  • Responsible for sharing industry wise updates which can be used to develop and improvise sales process. 
  • Work with candidates for their final screening.
  • Follow ethical codes that protect the confidentiality of information.

Business Development Manager, Carter, Roberts and Morissette. Lake Jed, Missouri
Apr. 2018 – Dec. 2018
  • Penetrate within existing and new focused clients of Vision. 
  • Make Outbound Sales Calls to find new business opportunities. 
  • Act as single point of contact for coordinating all aspects of sales as per different regions. 
  • Handling client relationships and business development activities as per different clients. 
  • Ensuring strict adherence to all client compliance’s. 
  • Mapping various accounts to ensure effective coverage. 
  • Developing business plans and sales strategies for the region to ensure attainment of individual and company goals and profitability.

Sr Business Development Executive, Wehner Inc. Bogantown, New Mexico
Feb. 2018 – Mar. 2018
  • Identifying new sales leads .
  • Pitching products and/or services. 
  • Maintaining fruitful relationships with existing customers. 
  • Researching organizations and individuals online (especially on social media) to identify new leads and potential new markets. 
  • Researching the needs of other companies and learning who makes decisions about purchasing. 
  • Contacting potential clients via email or phone to establish rapport and set up meetings.
  • Planning and overseeing new marketing initiatives.

Territory Sales Manager, Langosh-Grant. Sauerside, North Dakota
Jul. 2016 – Sep. 2016
  • Creating sales by monitoring different distributors and My Idea Showrooms
  • Responsible for the training of distributors and My Idea
  • Achieving the sales target of the company
  • Supervising the entire sales transaction and providing after sales service
  • Establishing Healthy relationships with clients
  • Creating new leads and converting them to customers

Marketing Intern, Rodriguez-Schamberger. Starkshire, North Carolina
Jun. 2015 – Jul. 2015
Project Undertaken       “Mutual Fund Simplified”
  • Called Clients and met with them and educated them regarding mutual funds.
  • Did video presentations for clients regarding mutual funds and asked them to fill a survey regarding the same.
  • Created business for the company 

Resource Mobilizer, Connelly Group. Rueckermouth, Montana
Feb. 2013 – Mar. 2013
  • Developed following key strengths they are as follows:
  • Computer expertise, with proficiency in all MS Office Programs (Word, Excel,
  • PowerPoint, Outlook and Access)
  • Conducting weekly meetings and giving presentation about the organization.
  • Worked and volunteered with teams from different countries that came for the Habitat Build.

Media Crew, Tromp-Collier. New Lionel, Pennsylvania
Feb. 2012 – May. 2012
  • Recorded scenes for online broadcasting weekly 
  • Used various kinds of camera mounts like stationary, crane mounted, track mounted etc.
  • Worked with the Media team in coordination; assisting the Media director by capturing the right shots.
  • Responsible for composing each shot and applied the technical features of light, film, filters, films and camera settings.
  • Responsible for talking with sound and lightning technicians, electricians and other crew to discuss assignments and to determine desired effects, filming sequences, lighting requirements and camera movements 

Resource Mobilizer, Feil, Ziemann and McCullough. Bergnaumburgh, Alaska
Feb. 2008 – Mar. 2009
  • Determined the implementation of a program, which tasks to be completed and how to achieve maximum success level of that specific program
  • Found volunteers to help
  • Arranged and facilitated the stay of volunteers
  • Supervised the entire program
  • Established Healthy relationships with volunteers and corporates
  • Communicated, met and raised funds from different corporates and industries
  • Wrote reports on the program for management and for funders
  • Ensured that the program operated within the approved budget

Education

Northern Louisiana College, South Eddie, Wyoming
MBA, International Business, Marketing, May. 2016

North Mosciski, Medhursthaven, Kansas
BBA, Business Administration, Aug. 2011

Accomplishments

Skills

Account Management

Screening

Business Development

Client Relationship

fc2c9e59-df57-4276-bcbc-c980416b2405

Andrew Smith


287 Custer Street, Hopewell, PA 00000

andrew_smith@example.com

(000) 000-0000

linkedin URL

Professional Summary

Experienced Strategic Management Consultant with a demonstrated history of working in the management consulting industry. Skilled in formulating strategic plans & implementing to address the basic concerns that would drastically uplift the concerns & result in positive output. Backed with a decent amount of time spent in pursuing Master’s in Strategic Management & Bachelor’s degree focused in Business/Commerce, General from Christ university. 

Education

East Pouros, Reichertburgh, Rhode Island
Master of Science, Strategic Management, 73%, Feb. 2018

South Ohio Academy, North Kiethside, Louisiana
Bachelor of Commerce, Finance & Account Management, Feb. 2016

Western Jast, South Darell, Virginia
High School Diploma, Business Management & Maths, Jul. 2013

Zulauf University, Myrtlefort, New Hampshire
High School Diploma, Commerce & Maths, Jan. 2011

Employment history

Account Manager, Mohr-McKenzie. Geraldoburgh, Alabama
Nov. 2019 – Present
  • Coordinate & support  the Restaurant Partners around  city, to build their business on UberEats Platform.
  • Built strategic Business models in order to capitalize the competitive advantage in city, which resulted  positively giving a sign of increase in orders.
  • Drastic shift in the momentum of addressing the concerns of Restaurant Partner & resolving with the suitable model  has resulted in building a strong market base for UberEats platform.
  • Restaurant Partners relationship has resulted in giving major priority for UberEats when compared to other competition in city, has resulted in driving customer base to UberEats platform.

Intern, Windler, Kunze and Goodwin. Lake Leonoramouth, Pennsylvania
Nov. 2017 – Dec. 2017
  •  
    • Business Development & Client Management
    • Documentation & Presentation on Business proposals 

Accounts Executive, Schoen-Larkin. Novellashire, Michigan
Jan. 2017 – Feb. 2017
  • Account Management & analyzing  Financial Reports for Tesco Outlets. 
  • Preparing and drafting  the Tesco Insurance Accounting Reports. 

Operations & User Network Management, Wolf-Marvin. Lake Nildahaven, Arkansas
May. 2015 – Jun. 2015
  • Handling Interns team from across different cities in India.
  • Managing and coordinating with the team  on day to day operations to meet the targets.
  • Implementing the decisions assigned by the User Network Management Head

Awards

Skills

Communication Skills

Team Management

Strategic Business Management

Client Management

Decision Making

Business Anaytics

Languages

English

Kannada

Hindi

Tamil

e9ff9afa-e94f-4baa-bebe-27ac3ce2bff0

Andrew Smith

287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000

Professional Summary

A highly motivated , confidant sales executive with ability to work and meet targets through team work, Having extensive experience of identify the needs of the clients, Recruiting new clients and selling new products to all categories of clients cooperates and common client. possessing a significant record of achievement clients management  and able to quickly understand the mission and vision and values of the company.

Now looking for a new and challenging opportunity  which will make use of my existing skills and experience and also further my personal and professional development.

Employment history

ACCOUNT MANAGER, Zboncak-Sauer. Andrewbury, Arkansas
Sep. 2019 – Present
  Working in a first , accurate and target oriented company , managing clients portfolios and having revenues and account management responsibility for accounts
. Working closely with the sales Directors and to prospect , pitch &close new business.
. Developing new ideas and products designed to solve the clients problems or market challenges.
.Attending daily planed meeting with clients aided at discussing business
.Monitoring and ensuring clients campaigns  ran as per agreed in the construct 
. Doing timely collections from clients as per contracts.
.Retain accounts through clients satisfaction and a strong relation ship.
.Proposal writing and presentations to cooperate clients 

SALES EXECUTIVE, Carter LLC. Lake Freidaberg, Arizona
May. 2014 – Apr. 2016
Recruiting new clients for the company
Daily meeting with clients and advising on how to advertise and benefit.
A dressing clients sales challenges in the market
promoting new clients products on market.

managing debts and collections

Education

Northern Jerde, Alanberg, Kansas
BBA, Procurement & supllies chain management, Jul. 2014

Skills

Debt management and collections.

Clients Problem solving

Developing and growing new business

Good communication skills
Experienced

Strong presentation skills and negotiation skills
Experienced

Excellent account management skills
Experienced

d79cf839-d4f6-49b3-b72f-5fcf6b4612e9

Andrew Smith


287 Custer Street, Hopewell, PA 00000

andrew_smith@example.com

(000) 000-0000

Professional Summary

Energetic and passionate with over three years of work experience in Social Media, Sales, Public Relations, Marketing, and Event Management. Completely bilingual (English and Spanish) with strong leadership and critical thinking skills.  Graduated from the George Washington University with a double major in Communication and Philosophy and one minor in Political Science. 

Employment history

Account Manager, Koepp and Sons. Lake Hymanfurt, Wyoming
Aug. 2019 – Present
  • Developed and executed B2B sales and client retention strategies for individual and enterprise memberships. 
  • Sold memberships to C-Suite executives in multiple Fortune 500 companies
  • Developed successful outreach and selling program, winning 22 individual accounts ($60K+ revenue per FY Quarter). Part of a team that averaged 200+ accounts ($350K+) per quarter. Quarterly professional goals were met with 150% success rate. 

Account Executive, Hyatt-Baumbach. Cliftonstad, North Dakota
Jun. 2017 – Jul. 2017
  • Experience managing multiple social media accounts and digital marketing campaigns. Generated, on average, an 85% organic increase in Reach / Engagements on Facebook, significantly decreased CPC/E on platforms such as Google Adwords, and grew several brands through pristine image management in platforms like Instagram and Twitter. 
  • Responsible for generating client satisfaction and developing media relations with key stakeholders. 
  • Team member in accounts with clients such as Uber, Google, and Pearson. 
  • Responsible for creating valuable key messages and communication materials, either for social media integration or for media distribution.

Event Management Intern, Upton Inc. North Saulborough, Kentucky
May. 2016 – Jun. 2016
  • Responsible for organizing all internal office meetings between FSRs departments.
  • Responsible for organizing multiple large-scale, conference-style events in Washington D.C. in locales such as the Four Seasons, the Mandarin Hotel, and the Sheraton. 
  • Experience managing detailed budgets and working under tight deadlines. 
  • Hands-on experience dealing and generating satisfaction with key elite stakeholders in the Washington D.C. area

Communication and Marketing Intern, Torphy-Sporer. Watsicaland, South Dakota
Sep. 2014 – Apr. 2016
  • In charge of monitoring the organization’s progress through monitoring media and other communication channels.
  • Supported the creation of communication materials such as monthly reports of the results of communication strategies. 
  • Assisted in the creation of blog posts, press releases, and social media content for the organization.

Communication Intern, Leannon Inc. Lake Carlos, Illinois
Oct. 2013 – Nov. 2013
Community manager for Disease InfoSearch social media networks.
– In charge of outreach communications to get several non-profits across the United States to partner with Genetic Alliance. Helped the organization develop communication materials as needed. 
– In charge of organizing detailed databases for non-profits to join Genetic Alliance in the future.
– Intern for general office requirements.

Education

Northern Pennsylvania Institute, East Buck, Arizona
Bachelor of Arts, Communication & Philosophy – Minor in Political Science, Jan. 2017

Skills

Social Media

Spanish Language

Marketing Communication

Community Management

B2B Sales

Illustrator / Drive / Office

Event Management

Java, C++

88609f69-20f4-40b1-ba56-d3dcffe01191

Andrew Smith

Professional Summary

Experienced Account Manager with a demonstrated history of working in the logistics and supply chain industry. Skilled in Negotiation, Sales and Account Management. 

Fluent in English, Lithuanian and Russian.

Strong sales professional with a Bachelor’s Degree in Management and Business Administration from International Business School at Vilnius University. 

Employment history

Account Manager, Pfannerstill-Schaefer. Yelenafort, New Jersey
Oct. 2018 – Present
  • Actively creating, Building and maintaining strong, long-lasting customer relationships 
  • Forecasting and tracking key account metrics; 
  • Liaising between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs; 
  • Helping customers through email, phone, online presentations, screen-share and in person meetings; 
  • Creating and implementing long-term strategy for Key Account development, preparing sales plans and action plans to achieve them.

Sales East Europe and CIS, Stehr, Abshire and Pagac. Arlindaberg, Mississippi
May. 2017 – Aug. 2017
 
  • Active logistics solutions sales in Lithuania, Latvia, Russia and Belarus; 
  • Cultivating new sales leads to establish business; 
  • Representing the Company at International Fairs and Trade shows. 

Logistics, Operations Manager, Smith LLC. Huberttown, Idaho
Jan. 2017 – Feb. 2017
  • Advice on shipping solutions;
  • Shipment route selection, based on nature of goods shipped, transit times, or security needs;
  • Negotiating contracts, transportation and handling costs;
  • Obtaining, checking and preparing documentation to meet customs and insurance requirements;
  • Customer base expansion.

Supply Chain and Logistics Specialist, Moen, Jakubowski and Bayer. North Gary, Maryland
May. 2008 – May. 2010
  • Raw materials demand planning;
  • Supply Chain improvements;
  • Just-in-Time logistics;
  • 3PL suppliers Supervision;
  • Leading a team of 5 people;
  • Connecting link between Logistics, Production and Planning departments for smooth communication and information flow.

B2C Sales, Muller-Smith. Port Melodie, Wisconsin
Feb. 2006 – Aug. 2006
B2C Sales of telecommunication services

Education

Southern Hettinger, East Angelineshire, Florida
Bachelor’s Degree, International Business Management and Administration, Sep. 2005

Personal info


Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Languages

English








Lithuanian








Russian








Skills

Customer Care








Sales








Account Management








Microsoft Office package








8bf1bb05-3f6a-42ac-be60-182813ee0a31

Andrew Smith


Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Strategic-minded, goal-driven account manager with over 5 years of verifiable successes in the areas of business development, account management, and direct sales.  Exceptional ability in developing profitable sales strategies and identifying market opportunities to achieve sales goals.  Adaptable, customer-focused
Talented, sales-driven, recognized expert in the fields of direct sales and partner channel sales management.  Equipped with 5+ years of experience in the areas of sales, marketing, business operations and development.  Eager to advance my career and obtain a sales director position within a reputable, growth-oriented company. with a proven track record of bringing revenues, profits, and market shares to new heights.

Employment history

Oct. 2019 – Present
Port Amosfurt, Connecticut
Account Manager, Klocko, Hirthe and Mante

1) Revenue generation
2) Develop prospect lists. 
3) Providing recruitment and Branding solutions to client.
4)Providing After sales support to client.
5)Point of contact for all the requirement.
6)Meeting client on regular basis to build the long term relationship
7) Prepare documents such as representation contracts, purchase         agreements.

Oct. 2018 – Nov. 2018
Schultzberg, Maryland
Sr.Relationship Manager, Durgan-Conroy

1) Revenue Generation
2) Advising Clients in selecting best Investment plan
3) Driving campaign to generate lead through various activity
4) Working closely with Bank staff in order to create healthy relation internally.
5) Driving contest with Bank Staffs in order to generate leads and Closure.
6) Sourcing clients through Bank Branches.
7) After sales support to existing Client. 

Nov. 2014 – Dec. 2014
East Juanshire, Washington
Manager, Feil Group

1) Revenue generation
2) B2B sales
3) Attending exhibitions to gather information of new vendors
4) Understanding client requirement and also suggesting best solutions.
5) Coordinating with craftsmen in getting the work done within TAT. 

Education

Oct. 2015
MBA: Marketing

  • Western Douglas Academy – Rimachester, North Carolina

Aug. 2009
BBA: Commerce

  • South Wisconsin University – Rippinchester, Mississippi

Skills

Decision Making
Skillful

Presentation
Skillful

Negotiation
Skillful

Time Management
Experienced

063af9da-fce8-43b0-a527-93498e01ef5e

Andrew Smith


287 Custer Street, Hopewell, PA 00000

andrew_smith@example.com

(000) 000-0000

Professional Summary

Analytical and insightful professional passionate about searching for hidden laws that govern the way everything works. Early in my life, I decided to follow my curiosity about the world and started learning by reading, experimenting and going through various online programs offered by different universities instead of continuing into the traditional educational journey. Relying on my own self-discipline in order to find answers to my questions brought me skills that I would not have been able to acquire if I had continued into the traditional educational path. The death from cancer of a close member of my family has been an influential moment that brought me into the path of studying more closely the field of biomedical sciences. Currently enrolled into a Bioinformatics programs from John Hopkins University, I am looking to join a team of highly dedicated people on a part-time basis that will allow me to apply my skills and gain hands-on experience. In order to fully understand the value I can bring to your organization, I have built a website sharing more information about myself and different scientific projects I have been working on. 

www.gabrielstpierre.info

Employment history

Account Manager, Dickens-Wisoky. Bernardfurt, Oregon
Aug. 2015 – Nov. 2015
  • Confer with potential customers regarding equipment needs and advise customers on types of equipment to purchase.
  • Monitor customer preferences to determine focus of sales efforts.
  • Represent company at trade association meetings to promote products.
  • Contact prospective customers to present information and explain available services.

Account Manager, Green-Kreiger. South Ryanville, Missouri
Feb. 2015 – May. 2015
  • Confer with potential customers regarding equipment needs and advise customers on types of equipment to purchase.
  • Resolve customer complaints regarding sales and service.
  • Monitor customer preferences to determine focus of sales efforts.
  • Represent company at trade association meetings to promote products.
  • Prepare forms or agreements to complete sales.

Education

Eastern Stehr, South Hirammouth, South Dakota
Online Program, Bioinformatics, Oct. 2018

West Minnesota College, Lake Stacy, Indiana
Online Program, Systems Biology, Jul. 2017

Western Osinski, New Scottieburgh, New York
Online Program, Medicinal Chemistery, Oct. 2016

South Herman, Port Telmafort, Connecticut
Language Program, English Language, Mar. 2015

Jones Academy, West Jimmiemouth, Oklahoma
Associate of Science, Natural Science, Jul. 2014

Skills

Python Programming

Scientific Methods

Machine Learning / Data Science

Bioinformatics

Problem Solving

b0d5151c-4212-4192-a185-1c585e235350

Andrew Smith

287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000

Professional Summary

The first Job I have ever done was sales . I just wanted a job , any place that was willing to hire me I would work for .The only place that got back to me was a sales rep job.  I’ve never sold before or had the desire to be a salesman until I worked at my first job ,cold selling cell phones to customers at Walmart . I fell in love with the sales process and closing sales started to make me happy and accomplished at the end of the day . I didn’t know what I wanted to do after high school , my first job showed me a career that i actually could be successful at , and I did grow to be successful. My second sales job truly taught me how to really close sales and reach my full potential . After having two and a half years of sales experience , I’ve learned how to talk to customers in a manner of staying on topic with the sale in mind and the ability to close  . I Know how to treat a customer and what to say to make them feel comfortable conducting business with me . I feel like I am at a sophisticated point with the skill of selling and ready to move on with leadership

Employment history

Junior Account Manager, Barton-Altenwerth. New Modesta, Minnesota
Jul. 2015 – Aug. 2015
Fenix Consulting group was a business development firm that sold telecommunication products . I sold Direct TV Cable and AT&T Internet inside of Wal-mart . The qualifications desired for the job were being able to communicate with customers in an effective manner / Have punctual time management / being able to work in a team / desire to develop leadership skills / The duties that were required was passing sales training at the main office / cold sell to customers that were shopping at Wal-Mart / To close sales and meet weekly quota. 

Sales Representative, White Group. Pfeffermouth, Wisconsin
May. 2015 – Jun. 2015
RBD is a business development company that had various clients , I worked for Virgin Mobile/Boost Mobile / selling cell phones inside of a Wal-Mart. Desired qualifications were having a can do attitude , coachable , and being able to connect with customers in an effective manner . The duties that the job demanded was to be able to cold sell to customers shopping at wal-mart / being able to dial in conference call with manager on time / and of course , close sales

Education

South Runolfsson, Brainhaven, Minnesota
High School Diploma, Nov. 2015

Skills

Close Sales
Expert

Computer Literate
Skillful

Bilingual
Skillful

Leadership
Skillful