bbd43be0-c37f-420b-8ccb-30a531fa1eee
Andrew Smith
287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000
Professional Summary
Highly organized, self-motivated, analytical, account coordinator seeking an opportunity to work in a well-established organization. Considerable experience and expertise in finance, IT, administration, mail-room, catering, maintenance, stock management including inventory control system, warehouse database, logistic analyzing, and file management solutions.
Employment history
Account Coordinator, Lubowitz, O'Hara and Lind. North Lindsayfurt, Virginia
Jan. 2017 – Present
• Firm-wide launch of planifi finance software
• Managed deltek, newforma, bluebeam, planifi, goto meeting software
• Worked closely with pm and client bring overdue accounts current
• Worked closely with principal to prepare monthly financial reports
• Worked closely with project managers forecasting billing projections
• Assisted senior project manager in project manager meetings
• Worked closely with project managers resolving staffing issues quickly
• Assisted controller in accounts receivable meetings
• Emailed firm weekly staffing reports and important notices
• Prepared staff annual insurance renewal and daycare flex forms
• Prepared former employee stock payout spread sheets
• Prepared time sheets, invoices, EDC forms to client for billing
• Managed EDC account clearing monthly audits
• Coordinated meetings between project managers, contractors, clients
• Allocated submittals and rfis simultaneously on multiple projects
• Lead Fire Safety Warden
• Managed deltek, newforma, bluebeam, planifi, goto meeting software
• Worked closely with pm and client bring overdue accounts current
• Worked closely with principal to prepare monthly financial reports
• Worked closely with project managers forecasting billing projections
• Assisted senior project manager in project manager meetings
• Worked closely with project managers resolving staffing issues quickly
• Assisted controller in accounts receivable meetings
• Emailed firm weekly staffing reports and important notices
• Prepared staff annual insurance renewal and daycare flex forms
• Prepared former employee stock payout spread sheets
• Prepared time sheets, invoices, EDC forms to client for billing
• Managed EDC account clearing monthly audits
• Coordinated meetings between project managers, contractors, clients
• Allocated submittals and rfis simultaneously on multiple projects
• Lead Fire Safety Warden
Office Coordinator, Stokes, Yost and Hoppe. East Freddieland, New York
Jul. 2016 – Aug. 2016
• Worked daily with Senior HR personnel resolving various office tasks
• Responsible for staff relocation during primary location renovation
• Implemented ideas during office design increasing functionality
• Established new fire safety plan and client food beverage menu
• Responsible for organizing weekly staff social gatherings
• Managed staples, ikea, recall, fedex, ups, usps, staff parking accounts
• Responsible for overall office aesthetic
• Managed catering responsibilities
• Managed mail room responsibilities
• Managed conference room configuration meeting planning
• Managed positive relationship with building superintendent
• Liaison to building personnel, fire warden, contractors, exterminators
• Generated building maintenance requests
• Emailed staff important building information
• Lead Fire safety warden
• Responsible for staff relocation during primary location renovation
• Implemented ideas during office design increasing functionality
• Established new fire safety plan and client food beverage menu
• Responsible for organizing weekly staff social gatherings
• Managed staples, ikea, recall, fedex, ups, usps, staff parking accounts
• Responsible for overall office aesthetic
• Managed catering responsibilities
• Managed mail room responsibilities
• Managed conference room configuration meeting planning
• Managed positive relationship with building superintendent
• Liaison to building personnel, fire warden, contractors, exterminators
• Generated building maintenance requests
• Emailed staff important building information
• Lead Fire safety warden
Associate Office Coordinator, Blick-Bernhard. Homenickview, North Dakota
Jun. 2008 – Apr. 2012
• Worked directly with senior HR personnel maximizing office space
• Assisted facilities directors with renovation and construction projects
• Coordinated internal office moves between departments
• Coordinated with vendors on upcoming projects
• Inquired new and sustained existing vendor relationships
• Updated floor plans for senior facilities manager
• Responsible for all On-boarding responsibilities
• Placed office equipment and alarm system service requests
• Generated building requests and maintenance report for manager
• Managed warehouse furniture inventory site
• Performed daily office and mail-room walk though
• Prepared executive conference rooms for meetings
• Delivered mail and beverage to executives
• Installed audio and television equipment, artwork, furniture, lights
• Worked directly with Fountain House staff to meet rehabilitation goals
• Fire safety warden
• Assisted facilities directors with renovation and construction projects
• Coordinated internal office moves between departments
• Coordinated with vendors on upcoming projects
• Inquired new and sustained existing vendor relationships
• Updated floor plans for senior facilities manager
• Responsible for all On-boarding responsibilities
• Placed office equipment and alarm system service requests
• Generated building requests and maintenance report for manager
• Managed warehouse furniture inventory site
• Performed daily office and mail-room walk though
• Prepared executive conference rooms for meetings
• Delivered mail and beverage to executives
• Installed audio and television equipment, artwork, furniture, lights
• Worked directly with Fountain House staff to meet rehabilitation goals
• Fire safety warden
Education
Southern Conn Academy, South Mytown, Oregon
Music Theory, Feb. 2007
Western Schumm, Lake Williamsmouth, West Virginia
Music History, Dec. 2006
South Oregon Institute, Breitenbergfurt, Wyoming
Audio engineering, Post production, Aug. 2005
Skills
Office Coordinator
Experienced
Project Coordinator
Experienced
Industry Software
Experienced
Awards
account coordinator
- Employee of the Quarter, 1st Quarter 2003
- Account Coordinator of the Year, 2001-2002
- Was responsible for the development and sale of promotional themes and ideas for extensive client base, including NBC Television Networks, Condenast Publications, Rainbow Media and Walt Disney Incorporated
- Extensively researched companies to develop new ideas and maximize product potential with respective client budgets
- Handled all follow up with client after orders were placed to assure product successfully hit desired target market
account coordinator
- Maximize campaign effectiveness by ensuring 80% spend or above
- Build campaigns within a 2-day window
- Quickly adapted to roles and responsibilities
- Maintaining contact with vendors to ensure campaigns aligned with KPI’s
account coordinator
- Asked appropriate open-ended questions to discover customers’ needs and requirements.
- Maintained extensive knowledge of competitors offerings and presence in assigned territories.
- Escalated issues to appropriate channels as necessary.
- Communicated with customers to verify information, fill out the appropriate paperwork and carry out specified requests.
- Informed supervisors and coworkers of inventory needs and double-checked supplies before completing customer orders.
account coordinator
- Grouping Vouchers such as twice in one month, monthly, cash down
- Summary payment to Supplier for settlement and Report to Supervisor
- Communicated daily with over 25 cable and network television sales and planning departments in order to maintain rapport and ensure clients’ media ran as ordered. SF & LF (Church and Dwight, Proactiv, Capital Brands, Hotwire.com)
- Coordinating and managing Mkt. Communications’ interns.
account coordinator
- Delivering all campaigns on time, on brand, on brief and on budget.
- Developing copy for eDMs, artwork collateral, print advertisements and advertorials.
- Coordination of intimate to large scale events.
- Development of content calendars for Facebook, Instagram and Twitter.
- Writing press releases and pitching client news to media.
- Coordinating fully integrated campaigns across strategy, creative, digital and production. Managing external agency and client relationships.
- Contributing to key strategic client insight sessions.
account coordinator
- Contributed to the development and execution of multi-million dollar integrated new business programs.
- Provided day-to-day strategic, tactical and executional support for programs including brainstorming ideas, content development, proposal writing and managing timelines and internal communications to ensure timely and quality client deliverables
- Selling the credit cards of American Express
- Meeting the sales and quality targets
account coordinator
- Generated sales leads, bid proposal preparation, coordinate the sales process from inception to finalization, and supported account sales manager.
- Schedule and confirm appointments for sales manager and customer.
- Maintain accurate and up-to-date customer data, filing, editing, revising, and made copies of correspondence and other printed material.
- Responded to emails and phone calls.
- Managed the day-to-day operations into databases and provided feedback on client accounts.
- Worked closely with existing and prospective clients to discuss their needs and match them with the products that will optimize customer satisfaction.
- Handle customers questions, concerns, and complaints.
account coordinator
- Update internal databases with account information.
- Coordinate meetings, calls and demos for the Account Management team.
- Prepare, file and retrieve sales-related documents, like contracts.
- Help create promotional materials (e.g. presentations and videos)
account coordinator
- Telephone or write letters to respond to correspondence from customers or to follow up initial requests.
- Organization skills, detail oriented and must have great attention for details.
- Answer emails from staff/clients, record keeping, scheduling management and also database management.
- Establish procedures for the office environment and help the manager delegate our resources.
account coordinator
- Assist with material take-offs and estimates for single and multi-family construction
- Input material list in bid form for customer
- Invoice all work orders and pricing
- Coordinate material delivery and site-logistics with customor
- Handle customer calls and resolve issues
account coordinator
- Conducting industry research and press outreach to provide indie game development clients with preview, interview, review, and news coverage.
- Acting as the lead correspondent and facilitator of public relations for Brawlhalla, Sinner: Sacrifice for Redemption, and more than a dozen other popular indie games.
- Providing support and research for Penny Arcade’s PAX events, Defiant Development’s Hand of Fate 2, and several other renown developers in the industry.
- Supporting developers and publishers through press release drafting, social media management, facilitation of booth and interviews at trade events, and improvement of positioning and messaging of their projects.
account coordinator
- Major focus on pitching client products to traditional and social media outlets
- Arranged and supervised interviews with George Killian of Killian’s Irish Red with print and broadcast media
- Facilitated the development of public relations plans for Coors Brewing Company and New Balance
- Assisted in coordinating Coors Light Innovations media event in New York City to launch cold-activation cans
- Successfully pitched national media resulting in their attendance at a New Balance media day in Central Park, New York City
- Arranged New Balance product placements with hit shows American Idol and The Bachelorette
- Spearheaded the launch of New Balance’s LOVE/hate campaign at March Madness NCAA basketball tournament in Charlotte, NC
account coordinator
- Plan, develop and monitor programs, agendas, budgets, services and provide resolutions for any problems that may arise.
- Hire, staff, train, and supervise event staff required for events.
- Coordinate event services, such as accommodation and transportation for participants, facilities, catering, signage, displays, special needs requirements, printing and event security.
- Undertake other ad-hoc assignments as and when required.
account coordinator
- Follow up and resolve discrepancies in invoice promptly with internal and external parties.
- Ensure compliance with Company policies, reporting standards and GST requirement.
- Ensure proper maintenance of filing of documentations.
- Liaise with bankers, auditors, tax agents and other external parties.
account coordinator
- End-to-end project management (built program with client, recruit/train/staffing field teams, liaise with all key stakeholders, and generating client-facing reports).
- Prepare, examine, and evaluate the financial aspects of project development, such as ROI and profit-loss projections, budgets, expenditures for accuracy, and approve payment.
- Coordinate liquor tastings, promotional projects, conventions, and special events to increase brand awareness/sales.
- Perform monthly payroll, accountable for collecting timekeeping information, incorporating a variety of deductions into a periodic payroll and issuing pay to employees.
account coordinator
- Design and deliver projects tied to key business initiatives
- Write and edit copy, and manage creative production for content, promotional, and thought leadership assets including: online collateral, customer-facing product and sales enablement materials.
- Organize keywords and services area parameters of clients’ SEM campaigns to maximize budget and achieve 50-75% of potential reach
- Collaborate with design and product teams to develop and implement pertinent and cost effective marketing plans for assigned list
- Work with clients to develop a personal social media and community presence that aligns with their brand
- Develop clients’ online presence through web development and SEO tactics.
- Analyze and monitor trends in social media networks and make recommendations for enhancements
account coordinator
- Coach teams in hero products and key franchises to achieve KPI success
- Mentor Makeup Artists in Residence & Beauty Influencers
- Inspire Beauty Advisors to engage consumers in CRM
- Identify focus and create action plan to win consumer through on counter experience
- Challenge current success by striving for excellence, delivering brand vision of increasing makeup ranking
- Drive on Luxury Skincare through elevated on counter experience
- Align team to changing brand vision in volitile retail enviroment
account coordinator
- Handle full set management accounts and submit for audit on time.
- Timely preparation of quarterly GST report and submission.
- Perform account analysis and ledgers reconciliation and ensure all the supporting documents are reconciled to the ledgers.
- Preparation of monthly management report such as creditor and debtor aging, creditor and debtor reconciliation.
- Assist in cash flow management, ensure timely collection of payments from customers and payments to suppliers.
- Perform orders goods & services from external source (suppliers or contractor) as required by the Company or customers.
- Perform monthly internal stock take and reconciliation for stock differences.
account coordinator/ltl
- Execute day-to-day transportation needs, including scheduling, tracking and tracing shipments, and communicating status updates to account managers and customers
- Identify issues, utilize resources to determine the best course of action, and implement solutions
- Verify the accuracy of the carrier’s invoices, when needed dispute charges
- Maintain daily reporting schedule utilizing internal systems
- Create push reporting for customers based on individual needs
- File and complete claims with carrier for customers