Recruitment & Selection
• Coordinate with hiring managers to identify open positions
• Searching the suitable candidate for filling up the vacancy.
• Co-coordinating with sourcing team for advertising or posting the vacancies.
• Taking up HR interview round for finalization of CTC with selected candidate & discussing the Terms & Condition of Employment.
• Records feedback of interview and coordinate with head HR for Offer letter & Salary Structure / CTC.
• Conducting Joining Formalities:
• Conducting joining formalities for the new entrants. – filling up forms, collecting certificates / marks cards, sending for Medical Test etc.,)
• Preparing “Personal Files” for all the new joinees.
• Circulating well come notes.
• Issue Appointment Letter & Induction Kit.
Induction:
• Orienting and inducting the new joinees with Company – Policies, Business, Products and services etc. to new entrants.
Training:
• Assisting with training efforts, obtaining nominations for training programs from participants, obtaining training Feedback from participants, doing post training analysis, preparing report and providing feedback to trainer.
Leave Management
• Attendance Management- Biometric attendance collection, Leave Calculation
• Calculating and updating of Leave quota for new calendar year of all employees
Employee Engagement
• Handling employee Queries, Solving employees Grievances. Organizing employee engagement activities.
Performance Management System:
• Preparation of Annual Increment Letter, Salary Revision letter, Probation letter, Extension of training letter.
• Drafting the HR policies, Employee manual.
Exit Formalities : 
• Exit Management Processes such as Relieving, Experience, and Acceptance of resignation letters & launched exit survey, Exit interview. 
• Administration 
• Working on CRM(Salesforce) portal-Email Drafting, Sales Quotation, Sales Invoice, Purchase Order, Sales Order, Billing, MIS reports and other documentation. 
• Working closely with sales executive to handle inbound and outbound sales and order inputs. 
• Following up with Customers, Order Confirmation, and Payment report maintenance. 
• Coordination between sales, technical and administrative teams. 

Worked at HGS as a Customer Support Executive
Job Responsibility:

 

Worked at PMSL TECHNOLOGY as Digital Marketing Assisstant

Job Responsibility

•  Flexible, attention to detail and ability to learn quickly

•  Ability to handle multiple tasks and solve customer queries efficiently

•  Possess good sales and customer service skills

•  Excellent administrative and organizational skills

•  Ability to maintain basic knowledge of products, pricing, promotions,

    procedures, and other important issues

•  Responsible for dealing with customer relevant queries, complaints

•  Handled the responsibilities of designing activities to improve         business performance and customer satisfaction.

 

 

 
March 2015 – July 2017 (HR Department)

 

 

  PA Duties (Attached to Chief Investment Officer)

 

I’m currently part of the Hiring team that fulfills the Technical / Non-Technical requirements of Deloitte Global Teams i.e., Deloitte (UK, Netherlands, Belgium, Canada and Australia). 

My contributions to the team include the below

As a HR Assistant, I have managed employee end to end process starting that includes 

 

1. Created an online model for Talent Acquisition

2. Created a structured mandate for Promotion and Benefit eligibilities

3. More than 90% employees added at least two new professionally certified skills every year

4. Imparting Lean Six Sigma Processes to work in a defect free utmost controlled work environment

4. Process for maintain timeline and utmost control on project and its delivery
5. Hired interns from IITs and IIMs, International Interns all over the world

6. Attrition rate below 1%

7. More than 85% of candidates interviewed converted to full time employees

 

 

Leading/training law student and new employees on software and office process policies

Diary Management for entire firm including Principal

Company credit card responsibilities

Solely managing HR – Drafting and posting seek ads, Screening Resumes, Liaising with candidates, hosting interviews & advising successful/unsuccessful candidates

Drafting/updating Office Policies and Procedures

Directly assisting the Principal – time recording, dry cleaning, lunch ordering, morning coffee.

General Administrative Duties – answering phones, managing boardroom, ordering stationary, general office tidiness, scanning/photocopying, Ingoing and outgoing mail, archiving

Accounts – Rendering invoices, handling debtors, banking.

Organising catering for internal functions

Court Filing

Dictation

Serving Documents

Directly liaising with the otherside 

File Management and archiving

Drafting correspondence o/b Solicitors

Attending settlement for Conveyancing Department

Preparing Briefs 

Working as a virtual offsite receptionist for a variety of different services ranging from Legal firms to Medical centres

Dealing with customers both face to face and on the telephone

General reception and administration duties

Data Entry

Photocopying, scanning, filing and faxing when required 

Money handling and Banking responsibilities

Responsible for multiple HR activities that include, Hiring, Onboarding, Maintaining monthly reports (Payroll inputs, MIS, Attrition, Manpower Cost, Etc.), Employee Appraisals, Grievance handling, Employee Budgets, Employee Experience, Employee Engagement, Exit Formalities, Etc.

Was Handling South region of AXIS bank vertical, Was responsible for Recruitment, Onboarding, Grievance Handling. 

Joined the organization for handling time office and onboarding, later got promoted as an HR assistant and got involved in Employee Engagement, Recruitment, payroll, Etc.

– Assist in the delivery of daily operations of full spectrum of Human Resources Functions for Equis Group, the ROHQ and Equis portfolio companies operating in the Philippines, including creation of vendor, raise Purchase Order, Offer Letter, Letter of Employment/ Promotion/ Salary Change/ Transfer, tracking of probation due date and HR Systems updates.

– Management of on-boarding and off-boarding processes including coordination of new starter information and initiating background screening; referral schemes; benefits administration; maintains accurate employee files and documentation to comply with

internal and external audit requirements; leaver administration.

– Support with payroll verification and resolution of payroll issues/ errors during payroll run, if any.

– Ensure timely fund transfer and salary payments to employees, and timely payment of mandatory contributions to the respective authorities.

– Coordination of relevant HR payroll reports to the respective teams.

– Maintain good record of payroll, benefits and related documents.

– Coordination of expatriates’ working visa, relocation/transfers and benefits administration.

– Process service requests for Human Resource systems related issues.

– Preparation and Delivery of complex and customized reports relevant to HR Operations.

– Coordinate on requirements with the business stakeholders.

– Maintain leave monitoring system for all employees.

– Participate and coordinate in the multiple HR Projects- data gathering and pre-rollout documents, acceptance, testing for any new HR System being transitioned into the Shared Services.

– Support HR Operations for all policy matters affecting manpower planning, recruitment and selection and performance review, maintaining programs for induction

– Prepare people reports on a regular basis to help aid decision making and interventions.

– Perform payroll transactions related to garnishments to include set-up, data entry, garnishment interpretation and updating deductions data per established timelines, standards and procedures, as well as the answers to interrogatory sections.

– Respond to routine inquiries from client contacts concerning garnishment deductions.

– Effectively examine, set up, process and reconcile garnishments.

– Keep current with changing procedures and legislation.

– Operate with and support compliance for desktop procedures and processes to meet  client requirements. Communicate and provide superior service to client base located  throughout the country.

– Develop strong business partnerships with internal and client counterparts in Human  Resources and Payroll.

– Escalate non-routine inquiries and issues to Garnishment Manager.

– Adhere to federal and state guidelines when handling garnishment orders.

– Assist with garnishment set-up for new client implementations as requested.

– Process Weekly/Semi 3P Tie-Out
– Payment Reconciliation, Weekly/Semi Stock Tie-Out
– Payment Reconciliation

– Process ESPP Enrollment and Charity Deductions

– Process HSA, LTC, GUL, H&W Deductions

– Coordinating with the Payroll Accounting Team for the unidentified Payroll variances.

– Process all garnishment order per US state.

– Ensure the accuracy and timeliness of setting up garnishments in the system as well as the answers to interrogatory sections.

– Ensure HR and Accounting report headers and trailers equal totals bridged into SAP.

– Esure the cost center report have successfully executed and any errors have been reviewed and resolved. Ensure that no paper invoices will be paid without paper exception approval.

– Ensure the accuracy of the daily cashbook reports, check registers, eft registers, same day voids and pos pay reports.

– Ensure the accuracy of the transmission of the positive pay (pospay) file to the bank.

– Ensure proper ledger reporting of IBM Accounts Payable bank balances. Ensure the record out of checks paid on SAP agrees to what the bank sent.

– Accurate and on-time submission of monthly reconciliation results and aging variance items to ARMS.

– Monitor Bank returns notices and ensure void & reissued for such return.

– Single point of contact for Manila Bank Reconciliation Desk – assures that all customers querry were addressed within the 24-hour TAT.

– Maintains & updates for any changes of the Bank Reconciliation Desk Procedure.

– Control the Accounts Payable Subsidiary Ledger. Process & prepare checks for payments for suppliers.

– Prepares vouchers for petty cash replenishment. Process checks for rental/lease payments.

Has the responsibility to standardize procedures, polices and all activities in the Human Resources Department in the facilities in Chihuahua (Three Locations) during 2008 to 2013. in 2013 the three Plans were divided  in two divisions and I continued with the responsibility for only two Plants.  
This responsibility includes this:

Responsible in Chihuahua for:

*       Coordinate all Human Resources Activities in Alls Plants in Mexico. (Seven Locations, 2,500 employees). Monterrey, Saltillo, Puebla, Queretaro, Hermosillo and Toluca.

*       Responsible in Mexico for:

*       Standardize alls policies and procedures in Mexico; during 2007 I was in charge for All Human Resources activities in each new plant acquisitions.    

*       Union Relation (CROC and CTM)

*       Labor Relation

*       Succeed path

*       Compensation

*       HS&E responsibility

*       Training, develops, assign work to, and evaluates subordinates