assistant sales manager Archives

Convinced the Heads of Operations to take up a part of the tasks that the Sales team was doing out of their job description.
This unlocked significant bandwidth for the sales team and improved daily efficiency. 5 minutes saved per convert x 300 converts per month = 1500 minutes = 25 hours = ~3 working days saved.
Maldives Average Days to Convert = 3 days. => 30 TCs in 3 days will do 30 converts.
30 converts x 1.7 lakhs average revenue per convert = 51 lakhs additional revenue per month prediction.

Provide reports and spreadsheets to upper management on a routine basis, as needed, or requested on certain metrics such as: activity, proposal requests, presentations, sales, staffing, etc.
Recruiting, hiring, and training new sales reps. Specifically creating sales training program geared for the company. Cutting new employee ramp up from 90 days to 45 days
Working closely with sales manager to increase LTV from 18 months to an estimated 48 months
Collaborated with sales director to implement Livechat, opening a new pipeline for the team
Creating and updating all sales documents, including scripts and all sales manuals for every platform used (Salesforce, Admin Console, Livechat, Zendesk, Hubspot)
Assisting to generate sales through tele-prospecting, cold call setting, lead generation, presentations, and networking

Achieve high levels of sales performances and results.
Coordinate merchandise replenishment and the flow of merchandise from the stock room to the sales floor.
Exercise judgement and discretion alone, and in the conjunction with the store manager in the day-to-day operations of the store.
Assist the store team in maintaining the store’s visual objective and housekeeping standards by straightening merchandise and assisting in floor and fixture changes .
Assist store manager with training and managing all employees in execution of daily tasks and to maximize sales cash count with daily sales goals paper work.
Bank deposits for weekly drops and monthly.

Sell all product lines and services including membership, personal training, nutrition, spa/salon, tanning, and apparel
Developed and maintained Corporate Wellness Programs withsurrounding businesses
Maintaining a Cohesive Team
Processed cash and credit payments rapidly and accuratley

Representing 5 Hilton properties in Malaysia: Hilton Kuala Lumpur, Hilton Petaling Jaya, Doubletree by Hilton, Kuala Lumpur, Hilton Kuching, Batang Ai Longhouse Resort
Managing corporate accounts from Education & Trainings, Associations, Manufacturing, Japanese – Electronic, Telecommunications, IT and Advertising
Average of 16 sales calls per week & 3 tour of inspections or client entertainments in hotel
Retaining existing clients and soliciting new accounts
Generating sales leads and ensure materialization
Managing Sales Coordinator’s to ensure teamwork and achieving individual targets

Develop and implement effective sales training and processes.
Work with Lenders to acquire financing and sales programs to assist the customer’s purchase.
Structure deals based on available financing while keeping industry leading profit margins in place.
Set clear and achievable goals and motivate sales staff to reach those goals.
Work directly with sales staff and customers to assist in negotiating their purchase.

Completed store opening and closing procedures, including counting drawers and managing security.
Demonstrated exemplary customer service by engaging clients on sales floor.
Conducted monthly sales meetings to discuss business opportunities and strategies and alleviate issues.
Reviewed and analyzed operational records and reports to project sales and determine profitability.
Coached sales team both collectively and individually to help each employee achieve monthly goals.

Identifying and networking with prospective clients, generating business from the existing accounts and advising them for long term and short-term investments from the identified target market and high value Casa accounts and Insurances.
Vehicle Advertising and Selling to end users and dealers
Responding to client enquiries and sending quotations
Banking, Invoicing and Receipting clients on payments

Direct, coordinate, and review activities in sales and service, record keeping, shipping operations and receiving the units.
Review operational records and reports to sales manager and determine profitability.
Customer service, handling calls and updating daily enquiry report
Step in to answer customer questions and issues when required
Coordinate and lead all regular sales meetings with the sales staff
Responsible for Payment of /NHIF/NSSF/Payee and KRA returns
Support sales Manager in all office operations and strategic decision making

Developed and deployed marketing collateral to promote properties and drive sales.
Interacted with customers professionally by phone, email or in-person to provide information and direct to desired
staff members.
Answered telephone calls to field inquiries from clients and various other callers seeking information.
Communicated with clients to understand property needs and preferences.
Represented buyers and sellers of developed and undeveloped properties.

Proposed marketing strategy ideas to optimize targeting of customers.
Generated leads and prospect customers.
Responsible for Travel Agent Sales.
Maintain relationships with travel agents.

Provide an exceptional guest experience by establishing trust through relationship building and genuine communication.
Opening and closing procedures including inventory control, payroll, scheduling, money management, and task delegation.
Manage repair department profitability by analyzing Profit and Loss Statements.
Recruiting eligible candidates and interviewing new prospects.
Provide personalized one on one training and action plans for team members to motivate and contribute to individual and overall store success.
Meet and exceed company sales quotas and expectations individually and as a team.
Oversee sales team productivity and maintain team morale.

Assisted the sales team with completing customer transactions and managing issues.
Trained new associates in successful sales and performance strategies.
Worked with the company’s recruiters to attract talented individuals for sales positions.
Developed monthly team action plans and monitored progress.
Coached the sales team both collectively and individually to help each employee achieve monthly goals.

Use Excel to organize inventory, and create product spreadsheets
Inspect merchandise or products to determine sale price.
Examine merchandise to ensure that it is correctly priced and functions as advertised.
Write product descriptions that would garner attention from an online audience.

Updates managers by consolidating, analyzing, and forwarding daily action summaries;
Resolves order and inventory problems by investigating data and history; identifying alternate means for filling orders; notifying managers and customers;
Resolves promotional allowance, rebate, and pricing discrepancies by researching promotion details and regular & special prices; forwarding resolution to managers
Provides product, promotion, and pricing information by clarifying customer request; selecting appropriate information; forwarding information; answering questions;
Provides sales vs. projection results by preparing and forwarding sales tracking reports;

Make presentations.
Conduct sales presentations.
Determine customer needs.
Conduct or attend staff meetings.

Meet Personal Sales Goals.
Set and Monitor Team Sales Goals.
Facilitate Professional Development of Team.
Provide Customer Service Support.
Grow Sales Team.
Determine customer needs.
Develop budgets.

Best employee of the quarter 3 times within 3 years for sales performance leadership.
Best employee of the year in 2012 for dominant sales.
5 Star Customer Service Excellence Award in 2013 for providing best in class service to top tier clients.
Direct foreign sales and service outlets for out of country clientele.
Direct, coordinate, and review activities in sales, service accounting, and record keeping.
Generate sales using historical and statistical data of corporations operating in Asia.
Conduct in person interviews to negotiate business contracts and sales leads.

Recruitment and management of agency channel team members,
Training, motivating and development of team members,
Planning and target setting for the agent sales team,
Formulating sales strategies for different products and achieving targets.

Was able to recruit the best team of sales executives for insurance sales.
Gave education to the recruited executives about the different insurance products.
Visit clients to support the salesmen
Sell the insurance products and attain the monthly targets.

Assess marketing potential of new and existing temporary space rental, considering statistics and expenditures.
Direct, coordinate, and review activities in sales and service accounting and record-keeping.
Prepare budgets, sales target and monitor budget expenditures.
Advise tenant and business partner on policies and operating procedures to ensure functional effectiveness of business.
Confer with potential customers regarding promotion space and advise customers on types of promotion space to rent/lease.
Direct and coordinate activities involving sales of temporary space rental, services, or other subjects of sale.

Account management, consumer and business level
Customer service – complaint resolutions, bill explanation
Solution building in accordance to the customers needs/wants
Consistently meeting weekly/monthly KPI’s
Completed store opening and closing procedures, including counting drawers and managing security
Assisted sales team with completing customer transactions and managing issues.

Confer with potential customers regarding vehicle needs and advise customers on the best options for their needs.
Determine price schedules and discounts.
Plan and direct staffing, training, and performance evaluations to develop and control sales and performance.
Write and record orders for vehicles and enter orders into computers.

Increased the business growth by 135% in 1 year
Successfully launched 9 new products in my region
28% growth in the number of suppliers
” Best performer of the Year” award from the Vice president

Oversee regional and local sales and staffs.
Achieve Sales Targets & Sales Planning
Liaise with the Marketing team to ensure that adequate marketing support by way of merchandising and promotions is available in the region to provide brand visibility and promote sales in the region
Payment Collection and proper invoicing and documentation

Advise sellers on how to make homes more appealing to potential buyers.Compare a property with similar properties that have recently sold to determine its competitive market price.
Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service or to make a sales.
Establish and ensure that all sales procedures relating to the region are properly implemented to support the sales teams in their efforts to accomplish the sales targets
Co-ordinate and follow up with the storehouse supervisor to ensure that adequate inventory stock of product is maintained for the Region to meet the sales delivery schedules and provide the distributors with superior levels of service and meet the needs of the customer

Develop Sales plans and budgets to achieve or exceed the annual sales objectives for the company
Monitor and control the sales budget to ensure optimum utilization of resources in the region
Generate sales of company products in the region through a team of salesmen to achieve or exceed the annual sales targets
Handled HORECA, retail and wholesale channel
Conduct regular market visits to check route coverage, competitor activity and continuously search for new opportunities to increase sales in the region
Provide distributors and customers in the region with information about new or improved products and services to improve sales in the region
Develop and maintain an efficient distribution network to ensure the comprehensive availability of company’s products and services across the region to achieve or exceed the sales targets

Manage Sales
Technical Support
Oversee regional and local sales managers and their staffs.
Advise dealers and distributors on policies and operating procedures to ensure functional effectiveness of business.